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Increased use of data science, AI and machine learning are driving the skills needed by today's insurance pros.

To borrow words from one surplus lines thought leader: 'There are many possibilities before us in a dynamic and challenging market.'

Among other things, the WSIA Education Foundation supports five annual symposiums for risk management and insurance students and faculty.

Top brokers suggest that communication and organization are key to more effective business practices.

The insurance industry has its own language. You can tell people almost anything, if you say it carefully.

Consumers want better information from their agents in order to make informed choices about risk mitigation.

Accelerating insurance industry innovation will mean moving away from the same old business processes.

Generali's Michelle Bjarnson takes customer service to a new level.