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Editor-in-Chief Elana Ashanti Jefferson is a veteran journalist and communications professional. Reach her by sending an e-mail to [email protected].
Renters insurance offers inexpensive protection but millions of people go without it.
These factors impact the ability of a roof to hold up over time.
Information goes a long way toward providing homeowners with peace of mind regarding the security of their property.
Blueprint for Success: This year's winners demonstrate that exceptional outcomes begin with prevention, strong leadership, and disciplined data use.
#VanLife coverage should reflect whether the vehicle is used for occasional trips or as a full-time home.
The Call for Speakers is now open for this distinct Las Vegas event where insurance, claims and legal leaders Prepare, Prevent and Prevail.
When AI is wielded properly, it can reduce policyholder friction while preserving the human interactions that customers value most.
This is the final installment in a six-part series highlighting winners of the 2026 PropertyCasualty360 Insurance Luminaries Awards.
This is Part Five of a six-part series highlighting winners of the 2026 PropertyCasualty360 Insurance Luminaries Awards.
AI now has real implications for claims, underwriting, distribution, operations and customer experience.
Resources
Fleet Response
From Fleet Response
Human insight remains irreplaceable in claims management, even as automation and AI revolutionize the industry. Explore the critical role of empathy, judgment, and trust in the claims process and the limitations of technology.
Download Resource
Fleet Response
From Fleet Response
Automotive service operators often pay claims on instinct to keep customers happy, but this costs millions. This report reveals the data behind professional claims management and shows how it drastically reduces unnecessary payouts and cycle times.
Download Resource
Sedgwick
From Sedgwick
Catastrophe risks are shifting. Frequent, moderate losses and secondary perils are replacing isolated, high-intensity events. This playbook provides a new game plan for carriers to navigate the 2026 season with confidence.
Download Resource
Sedgwick
From Sedgwick
AI is reshaping the property claims experience, but many carriers struggle to scale it effectively. This guide explores how to blend automation with human expertise to reduce cycle times, lower costs, and gain a true competitive advantage.
Download Resource
Moody's
From Moody's
Standard data misses key property risks from severe storms. This white paper reveals how AI-powered insights uncover hidden vulnerabilities, enabling more accurate risk differentiation for profitable growth and smarter underwriting.
Download Resource
Moody's
From Moody's
Traditional underwriting guidelines often miss key property details, leading to mispriced risk in hurricane zones. This white paper shows how AI-powered property intelligence uncovers hidden growth opportunities by providing precise, location-level risk data.
Download Resource
ePayPolicy
From ePayPolicy
The insurance industry's reliance on paper checks creates massive operational costs, fraud risks, and payment delays. This guide reveals the true cost of manual processing and how to modernize your receivables to protect your bottom line.
Download Resource
ZestyAI
From ZestyAI
Wildfire risk is no longer confined to the West, and structural losses are outpacing acres burned. This report provides P&C insurers with critical insights into this year's wildfire season and the property-level underwriting strategies needed to adapt.
Download Resource
Way.com
From Way.com
The auto insurance industry faces a commoditization crisis. When customers only hear from you at renewal, price becomes the only differentiator. This white paper reveals how to close the engagement gap and build lasting customer loyalty.
Download Resource
ePayPolicy
From ePayPolicy
Stuck chasing reports, approvals, and signatures? This checklist outlines six high-impact automation strategies designed to eliminate busywork, reduce operational costs, and free up your team for what matters most: strategic growth.
Download Resource
Way.com
From Way.com
For auto insurance carriers, customer interaction is rare until a claim occurs. Discover how embedded roadside assistance creates positive touchpoints that build loyalty, strengthen your brand, and provide valuable data insights. Download the guide.
Download Resource
Way.com
From Way.com
Insurance carriers often struggle with low customer loyalty and satisfaction. This guide explores how embedded benefits create positive, everyday touchpoints, transforming the policyholder relationship and boosting key CX metrics like NPS and CSAT.
Download Resource
Way.com
From Way.com
Customer loyalty in auto insurance is more fragile than ever. This guide provides a new playbook for insurers to build lasting relationships by adding value beyond the policy and turning key moments into trust-building opportunities.
Download Resource
Covenir
From Covenir
As severe weather events surge, claims leaders face immense pressure. This playbook outlines six practical strategies to improve readiness, strengthen operational resilience, and better support policyholders when disaster strikes.
Download Resource
Way.com
From Way.com
Harbor Insurance faced frequent complaints and low usage with their previous roadside provider. By partnering with Way, they transformed their customer experience, increased revenue, and boosted policyholder retention. Download the case study to learn how.
Download Resource
Soteris
From Soteris
In a soft auto market, one P&C insurer cut rates, surged new business volume 2.9x, and improved their loss ratio by 3 points. This case study reveals the AI-powered strategy they used to achieve profitable growth.
Download Resource
Soteris
From Soteris
See how one admitted insurer achieved a 14-point loss ratio improvement in just 6 months. This case study details how they moved from static rules to dynamic, data-driven risk intelligence to boost profitability and market agility.
Download Resource
REInsurePro
From REInsurePro
The rental market is evolving. This guide equips agents to navigate the complexities of insuring short-term rentals, flips, and vacant properties, helping you avoid coverage gaps and better serve real estate investor clients.
Download Resource
REInsurePro
From REInsurePro
The real estate investment sector is booming, bringing a surge of clients who need more than just a basic property policy. Learn how to anticipate their coverage needs, bridge the knowledge gap, and position your agency as an indispensable partner as they grow their portfolios.
Download Resource
ePayPolicy
From ePayPolicy
Manual back-office processes can slow you down and cap your MGA's growth. Discover how top MGAs are winning back margins by automating payments and eliminating the costly churn in their cash flow. This guide will help you unlock your true scaling potential.
Download Resource
Fleet Response
From Fleet Response
Managing claims in-house can be costly and inefficient. This guide explores the key benefits of outsourcing claims management and subrogation to reduce costs, streamline operations, and maximize recoveries for your business.
Download Resource
Fleet Response
From Fleet Response
Fleet incidents are more than just operational headaches; they're overlooked value leaks. This paper reveals how a strategic partnership approach to claims, safety, and subrogation can reduce costs and turn disruption into momentum.
Download ResourceFleet Response
From Fleet Response
Human insight remains irreplaceable in claims management, even as automation and AI revolutionize the industry. Explore the critical role of empathy, judgment, and trust in the claims process and the limitations of technology.
Download ResourceFleet Response
From Fleet Response
Automotive service operators often pay claims on instinct to keep customers happy, but this costs millions. This report reveals the data behind professional claims management and shows how it drastically reduces unnecessary payouts and cycle times.
Download ResourceSedgwick
From Sedgwick
Catastrophe risks are shifting. Frequent, moderate losses and secondary perils are replacing isolated, high-intensity events. This playbook provides a new game plan for carriers to navigate the 2026 season with confidence.
Download ResourceSedgwick
From Sedgwick
AI is reshaping the property claims experience, but many carriers struggle to scale it effectively. This guide explores how to blend automation with human expertise to reduce cycle times, lower costs, and gain a true competitive advantage.
Download ResourceMoody's
From Moody's
Standard data misses key property risks from severe storms. This white paper reveals how AI-powered insights uncover hidden vulnerabilities, enabling more accurate risk differentiation for profitable growth and smarter underwriting.
Download ResourceMoody's
From Moody's
Traditional underwriting guidelines often miss key property details, leading to mispriced risk in hurricane zones. This white paper shows how AI-powered property intelligence uncovers hidden growth opportunities by providing precise, location-level risk data.
Download ResourceePayPolicy
From ePayPolicy
The insurance industry's reliance on paper checks creates massive operational costs, fraud risks, and payment delays. This guide reveals the true cost of manual processing and how to modernize your receivables to protect your bottom line.
Download ResourceZestyAI
From ZestyAI
Wildfire risk is no longer confined to the West, and structural losses are outpacing acres burned. This report provides P&C insurers with critical insights into this year's wildfire season and the property-level underwriting strategies needed to adapt.
Download ResourceWay.com
From Way.com
The auto insurance industry faces a commoditization crisis. When customers only hear from you at renewal, price becomes the only differentiator. This white paper reveals how to close the engagement gap and build lasting customer loyalty.
Download ResourceePayPolicy
From ePayPolicy
Stuck chasing reports, approvals, and signatures? This checklist outlines six high-impact automation strategies designed to eliminate busywork, reduce operational costs, and free up your team for what matters most: strategic growth.
Download ResourceWay.com
From Way.com
For auto insurance carriers, customer interaction is rare until a claim occurs. Discover how embedded roadside assistance creates positive touchpoints that build loyalty, strengthen your brand, and provide valuable data insights. Download the guide.
Download ResourceWay.com
From Way.com
Insurance carriers often struggle with low customer loyalty and satisfaction. This guide explores how embedded benefits create positive, everyday touchpoints, transforming the policyholder relationship and boosting key CX metrics like NPS and CSAT.
Download ResourceWay.com
From Way.com
Customer loyalty in auto insurance is more fragile than ever. This guide provides a new playbook for insurers to build lasting relationships by adding value beyond the policy and turning key moments into trust-building opportunities.
Download ResourceCovenir
From Covenir
As severe weather events surge, claims leaders face immense pressure. This playbook outlines six practical strategies to improve readiness, strengthen operational resilience, and better support policyholders when disaster strikes.
Download ResourceWay.com
From Way.com
Harbor Insurance faced frequent complaints and low usage with their previous roadside provider. By partnering with Way, they transformed their customer experience, increased revenue, and boosted policyholder retention. Download the case study to learn how.
Download ResourceSoteris
From Soteris
In a soft auto market, one P&C insurer cut rates, surged new business volume 2.9x, and improved their loss ratio by 3 points. This case study reveals the AI-powered strategy they used to achieve profitable growth.
Download ResourceSoteris
From Soteris
See how one admitted insurer achieved a 14-point loss ratio improvement in just 6 months. This case study details how they moved from static rules to dynamic, data-driven risk intelligence to boost profitability and market agility.
Download ResourceREInsurePro
From REInsurePro
The rental market is evolving. This guide equips agents to navigate the complexities of insuring short-term rentals, flips, and vacant properties, helping you avoid coverage gaps and better serve real estate investor clients.
Download ResourceREInsurePro
From REInsurePro
The real estate investment sector is booming, bringing a surge of clients who need more than just a basic property policy. Learn how to anticipate their coverage needs, bridge the knowledge gap, and position your agency as an indispensable partner as they grow their portfolios.
Download ResourceePayPolicy
From ePayPolicy
Manual back-office processes can slow you down and cap your MGA's growth. Discover how top MGAs are winning back margins by automating payments and eliminating the costly churn in their cash flow. This guide will help you unlock your true scaling potential.
Download ResourceFleet Response
From Fleet Response
Managing claims in-house can be costly and inefficient. This guide explores the key benefits of outsourcing claims management and subrogation to reduce costs, streamline operations, and maximize recoveries for your business.
Download ResourceFleet Response
From Fleet Response
Fleet incidents are more than just operational headaches; they're overlooked value leaks. This paper reveals how a strategic partnership approach to claims, safety, and subrogation can reduce costs and turn disruption into momentum.
Download ResourceFleet Response
From Fleet Response
Human insight remains irreplaceable in claims management, even as automation and AI revolutionize the industry. Explore the critical role of empathy, judgment, and trust in the claims process and the limitations of technology.
Download Resource