Investigative & Forensics

Resources

• 7 Questions to Ask Before Designing Your Insurance QA Program

  From Athenium Analytics

  You finally have the green light, but before you start building (or revamping) an audit program, make sure you’re set up for success.

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• How to Evaluate an Enterprise Marketing Platform

  From Agency Revolution

  Access this 5-point checklist to learn how to choose the best marketing platform to improve the profitability of your agency distribution channel.

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• Using Social Media to Prove Fraudulent Insurance Claims and Liability Suits

  From Pagefreezer Software

  Learn how to effectively use social media in your claims investigations to find proof of lies and generate defensible evidence.

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• Digital Intelligence: End-to-End Insurance Process Improvement

  From ABBYY

  Leverage documents from a variety of sources to drive stronger results in your onboarding and claims management processes.

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• 3 Components of a Successful Direct-to-Customer Insurance Experience

  From OneShield Software

  Find the balance between insured self-service and insurer expertise for your small commercial customers with these 3 ingredients.

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• Increase Profitable Growth Through Customer-Centricity

  From Information Builders (ibi), a TIBCO company

  Competing for profitable growth, especially against larger carriers, on just price will ultimately fail. By becoming customer-centric, you can discover the best way to retain customers while keeping growth, loss ratio, and related metrics in line with your goals.

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• Four worst practices to avoid when core systems change

  From Information Builders (ibi), a TIBCO company

  Embrace a unique business intelligence (BI) opportunity when changing or upgrading your core systems to avoid risk and drive profitable growth.

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