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Claims covers many aspects of fraudulent claims - how they are perpetrated, red flags to look for in a claim, provides examples of fraudulent claims and the consequences for the perpetrators, and highlights the most egregious fraudsters in our annual Hall of Shame feature.

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    A little footwork can help clients without pollution insurance find coverage for an environmental claim.

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    Timothy D. Christ |

    In a challenging environment, insurers must think more broadly about their opportunities to drive performance.

  • Expert Opinion  

    Are you aware of these social engineering tactics?

    Stu Sjouwerman |

    Social engineering attacks rely on humans to succeed and organizations must focus on training that includes simulation exercises to mitigate risks.

  • 3 Tools to successfully analyze COVID-19 claims

    Dan Link |

    How reporting, benchmarking and decision-support tools can help you accurately measure, prioritize and act decisively on pandemic-related claims.

  • News  

    Latest social media craze: Stealing Kias & Hyundais

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    The automakers are a facing class action suit alleging the cars are defective because they are so easily stolen.

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    Patricia L. Harman |

    The explosive growth of cannabis-touching businesses highlights the need for proper coverage and risk management strategies.

  • News  

    Florida CFO declares insurance fraud squads 'game changer'

    Steve Hallo |

    In the past 12 months, successful property fraud prosecutions have increased 148% and arrests are up 55% in Florida.

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    Washington auto shop owner snagged in second workers' comp scam

    Steve Hallo |

    Employees were paid off the books and in auto parts to conceal the fact the business had no workers’ comp insurance.

  • Best Practices  

    Take these steps to safeguard against insurance fraud in 2022

    Christina Luttrell |

    Insurance fraud perpetrators are often intelligent, well-organized criminals who capitalize on carrier weaknesses.

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    Identifying and addressing red flags early can prevent violent behaviors from escalating.

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Resources

  • How P&C Insurers Provide Digital Engagement for Premium Agent Experiences

    How P&C Insurers Provide Digital Engagement for Premium Agent Experiences

    From Glia

    Download this white paper and learn how a digital first approach can help agents sell more and increase their annual premium, resulting in a winning strategy to supercharge your agent network.

    Download Resource ›

  • Reducing Commercial Auto Risk Exposure for Incomplete Trucks Through Accurate Data and Automation

    Reducing Commercial Auto Risk Exposure for Incomplete Trucks Through Accurate Data and Automation

    From Price Digests

    Are you understating premiums on commercial trucks? “Complete” vs. “incomplete” is a significant distinction for commercial trucks and causes premium leakage when agents and underwriters rely on decoding the VIN to estimate the Original Cost New (OCN). Download this guide to learn how to reduce exposure and mitigate costly premium leakage.

    Download Resource ›

  • Hurricane Exposure: The State of Gulf Homes

    Hurricane Exposure: The State of Gulf Homes

    From Arturo

    This hurricane exposure report analyzes 17,398,366 single-family residences across Texas, Louisiana, Mississippi, Alabama, Florida, Georgia and South Carolina and gleans the state of property across the Gulf Coast in advance of hurricane season. Download it now to learn how you can assess and mitigate current and future hurricane risk.

    Download Resource ›

  • Future of Claims 2021 Report: COVID-19 Accelerates Claims Automation

    Future of Claims 2021 Report: COVID-19 Accelerates Claims Automation

    From LexisNexis® Risk Solutions

    The COVID-19 pandemic accelerated our journey toward claims automation, and there’s no turning back.

    Download Resource ›

  • Claims Predictions: How Claims Workflows Will Evolve in the Next Few Years

    Claims Predictions: How Claims Workflows Will Evolve in the Next Few Years

    From LexisNexis® Risk Solutions

    Claims workflows are expected to evolve significantly in the next few years. Discover 3 predictions for how they might improve so you can start preparing your organization today.

    Download Resource ›

  • Next Generation Data For Insurance

    Next Generation Data For Insurance

    From Carpe Data

    Social and other publicly available online data are increasingly regarded by executives as highly indicative of various behavioral characteristics, and can provide a broader and more robust picture of a business or individual than traditional demographic “profile” data. Download this white paper and learn how carriers can leverage this data to better understand their customers.

    Download Resource ›

  • Surviving Inflation: How Insurers Can Improve Loss Ratios & Reduce Expenses with Next Gen Technology & Process Optimization

    Surviving Inflation: How Insurers Can Improve Loss Ratios & Reduce Expenses with Next Gen Technology & Process Optimization

    From One Inc

    To stay competitive, insurers need to lower loss ratios, increase revenue, reduce expenses and achieve operational efficiencies that improve customer experience. Access this on-demand webinar and learn how next generation technology can help you do all that and drive insurer value.

    Download Resource ›

  • What the Hail Can Home Insurers Do About Roof Losses?

    What the Hail Can Home Insurers Do About Roof Losses?

    From LexisNexis® Risk Solutions

    Insights from hail claims can be used to identify and predict roof risk. Access this interactive eBook to find out which states have the worst hail losses and how carriers can mitigate risk, reduce loss costs and improve segmentation.

    Download Resource ›

  • How to Create Seamless Claims Experiences for Customers

    How to Create Seamless Claims Experiences for Customers

    From LexisNexis® Risk Solutions

    Download this guide and learn how to leverage insights and data to implement a seamless claims experience for your customers.

    Download Resource ›

  • Building a Technology Ecosystem that Enables a Superior Property Claim Customer Experience

    Building a Technology Ecosystem that Enables a Superior Property Claim Customer Experience

    From Contractor Connection

    Insurers face formidable challenges when it comes to the end-to-end handling of high-volume property claims--from operational inefficiencies that increase cost and indemnity inaccuracies that impact the loss ratio, to increased loss adjustment expenses, and meeting and exceeding ever increasing customer satisfaction expectations by policyholders. Download this white paper and learn how to increase efficiency and accuracy while enhancing customer satisfaction.

    Download Resource ›

  • How P&C Insurers are Using Digital Customer Service as a Differentiator

    How P&C Insurers are Using Digital Customer Service as a Differentiator

    From Glia

    P&C carrier contact centers are not going away any time soon and in the digital world, the quality of customer service is critical. This white paper reveals how a standalone chat is not enough to improve CSR confidence, customer satisfaction, and to differentiate yourself as both an insurer and employer of choice. Download it now to learn how greater digitization can help.

    Download Resource ›

  • Video eBook: 5 Reasons High-Performing Agencies Use a Service Enablement Tool

    Video eBook: 5 Reasons High-Performing Agencies Use a Service Enablement Tool

    From Vertafore

    Is selling more insurance enough to grow your business? Watch this 16 minute video ebook and learn how you can bring organization, analytics, automation and transparency to your service department in order to maximize efficiency and create a more profitable agency in 2022 and beyond.

    Download Resource ›

  • How One Leading Insurer Reduced Loss Expectancy By Millions

    How One Leading Insurer Reduced Loss Expectancy By Millions

    From LexisNexis® Risk Solutions

    By leveraging sophisticated digital identity capabilities, a top 10 life insurance company was able to see a multi-million-dollar decrease in loss expectancy and a 50% reduction in manual review.

    Download Resource ›

  • 3 Ways to Jumpstart Your Agency Growth

    3 Ways to Jumpstart Your Agency Growth

    From Vertafore

    After a year like no other, now is the time to make sure your team has the capacity to grow.

    Download Resource ›

  • Roadmap to Becoming a Modern Independent Agency

    Roadmap to Becoming a Modern Independent Agency

    From Vertafore

    The time has come to embrace the promises technology can help you keep. Discover how to ensure you have what you need.

    Download Resource ›

  • 12 Insurance Industry Trends in 2022

    12 Insurance Industry Trends in 2022

    From One Inc

    This report discusses the challenges and opportunities impacting P&C insurance in 2022 and 12 trends that will drive the ability to provide a frictionless customer experience.

    Download Resource ›

  • Get the Roof Right: How Home Insurers Can Get a True View of Roof Risk

    Get the Roof Right: How Home Insurers Can Get a True View of Roof Risk

    From LexisNexis® Risk Solutions

    Accurately assessing roof condition is crucial for home insurers looking to reduce risk. Download this white paper and learn how to properly assess roof condition using aerial imagery data with important claims-driven context in order to underwrite appropriately, better manage risk and improve the customer experience.

    Download Resource ›

  • How the Best Insurance Agencies Stand Out

    How the Best Insurance Agencies Stand Out

    From Vertafore

    Ensure future business success by honing in on three key areas to stand out from the competition.

    Download Resource ›

  • Auto Insurance Trends Report: Rebound or Revolution?

    Auto Insurance Trends Report: Rebound or Revolution?

    From LexisNexis Risk Solutions

    Learn how you can better navigate the ripple effects of changing auto insurance trends.

    Download Resource ›

  • Demystifying AI in P&C Insurance

    Demystifying AI in P&C Insurance

    From Arturo

    With an overwhelming amount of information on AI, it can be difficult to unpack what it really is or how it can be applied to your business workflow. This white paper breaks down the major pressures on today’s P&C insurance industry and how AI can help combat them all at once.

    Download Resource ›

  • 2022 Business Intelligence for Insurance Trends

    2022 Business Intelligence for Insurance Trends

    From WaterStreet Company

    Discover the Business Intelligence trends that are enabling insurers to make better decisions and improve the accuracy of underwriting and pricing.

    Download Resource ›

  • How to Move Towards a 'Predict and Prevent' Mindset

    How to Move Towards a 'Predict and Prevent' Mindset

    From Arturo

    With advances in artificial intelligence and machine learning, it can be challenging to discern which technologies are right for your business. This guide will help you shift from a responsive to a proactive approach for mitigating P&C risk.

    Download Resource ›

  • Investing in Your Company's Future During Times of Change

    Investing in Your Company's Future During Times of Change

    From Appian

    Find out how to keep up with customer demands and prepare for the future.

    Download Resource ›

  • 7 Ways to Modernize the Claims Experience Using What You Already Have

    7 Ways to Modernize the Claims Experience Using What You Already Have

    From Appian

    Modernizing your customers’ claims experience is the key to avoiding costly claims leakage.

    Download Resource ›

Browse More Resources →

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