Luminaries

Resources

• How to Create Seamless Claims Experiences for Customers

  From LexisNexis® Risk Solutions

  Download this guide and learn how to leverage insights and data to implement a seamless claims experience for your customers.

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• Building a Technology Ecosystem that Enables a Superior Property Claim Customer Experience

  From Contractor Connection

  Insurers face formidable challenges when it comes to the end-to-end handling of high-volume property claims--from operational inefficiencies that increase cost and indemnity inaccuracies that impact the loss ratio, to increased loss adjustment expenses, and meeting and exceeding ever increasing customer satisfaction expectations by policyholders. Download this white paper and learn how to increase efficiency and accuracy while enhancing customer satisfaction.

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• How P&C Insurers are Using Digital Customer Service as a Differentiator

  From Glia

  P&C carrier contact centers are not going away any time soon and in the digital world, the quality of customer service is critical. This white paper reveals how a standalone chat is not enough to improve CSR confidence, customer satisfaction, and to differentiate yourself as both an insurer and employer of choice. Download it now to learn how greater digitization can help.

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• 5 Reasons High-Performing Agencies Use a Service Enablement Tool

  From Vertafore

  Is selling more insurance enough to grow your business? Watch this 16 minute video and learn how you can bring organization, analytics, automation and transparency to your service department in order to maximize efficiency and create a more profitable agency in 2022 and beyond.

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• Infographic: New vs Legacy Systems

  From Socotra

  Download this infographic to learn how a modern insurance core platform can help you grow your business by accelerating product development, reducing maintenance costs and improving customer experiences.

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• Achieving Next-Level Growth in Insurance with Data & Analytics

  From WNS

  A global survey correlates higher data and analytics maturity with improved business performance and resilience. Download the research paper to learn eight key data and analytics trends in the insurance industry and how to improve your results.

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• How One Leading Insurer Reduced Loss Expectancy By Millions

  From LexisNexis® Risk Solutions

  By leveraging sophisticated digital identity capabilities, a top 10 life insurance company was able to see a multi-million-dollar decrease in loss expectancy and a 50% reduction in manual review.

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• I Love It When You Call Me Big Data: Demystifying Business Intelligence

  From WaterStreet Company

  This white paper explores how a well organized, thorough and standardized data model that consumes an insurer’s data from a variety of sources makes data immediately accessible, allowing decision makers at the day to day, tactical or strategic levels to gain access to actionable analytics that accelerate and improve the quality of their decisions.

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• 3 Ways to Jumpstart Your Agency Growth

  From Vertafore

  After a year like no other, now is the time to make sure your team has the capacity to grow.

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• Roadmap to Becoming a Modern Independent Agency

  From Vertafore

  The time has come to embrace the promises technology can help you keep. Discover how to ensure you have what you need.

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• 12 Insurance Industry Trends in 2022

  From One Inc

  This report discusses the challenges and opportunities impacting P&C insurance in 2022 and 12 trends that will drive the ability to provide a frictionless customer experience.

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• Get the Roof Right: How Home Insurers Can Get a True View of Roof Risk

  From LexisNexis® Risk Solutions

  Accurately assessing roof condition is crucial for home insurers looking to reduce risk. Download this white paper and learn how to properly assess roof condition using aerial imagery data with important claims-driven context in order to underwrite appropriately, better manage risk and improve the customer experience.

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• How the Best Insurance Agencies Stand Out

  From Vertafore

  Ensure future business success by honing in on three key areas to stand out from the competition.

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• Market Factors Not the Only Driver for D&O Policy Pricing

  From Amwins

  While market trends always influence an insured’s ability to obtain coverage, determining policy pricing, terms and conditions is ultimately dependent on the unique exposures of the insured and the coverages desired. Download this white paper to learn factors to consider when selling or renewing D&O policies in order to best meet the insured’s needs.

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• How Mid-Market P&C Carriers Can Orchestrate the Tools of Digital Transformation to Accelerate Growth

  From WNS

  Mid-market carriers are leveraging third-party service providers to accelerate their transformation. Download this white paper and learn how operational transformation solutions have evolved, allowing middle-market players to compete without having to undergo the organizational change that would have been required 10 years ago.

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• Auto Insurance Trends Report: Rebound or Revolution?

  From LexisNexis Risk Solutions

  Learn how you can better navigate the ripple effects of changing auto insurance trends.

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• Perils & Promise for the Modern Insurer: 5 Best Practices for Navigating Digital Transformation

  From Socotra

  Only 16% of executives say their companies are successfully undergoing digital transformation. While there is no one-size-fits-all path to success, there are best practices that can give insurers a more deliberate approach to modernization, taking into account current needs and future goals. Download this white paper and learn 5 best practices to navigate the perils and promise of digital transformation.

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• Demystifying AI in P&C Insurance

  From Arturo

  With an overwhelming amount of information on AI, it can be difficult to unpack what it really is or how it can be applied to your business workflow. This white paper breaks down the major pressures on today’s P&C insurance industry and how AI can help combat them all at once.

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• Quick Start Guide to Building an Insurtech MGA in 2022

  From Socotra

  Launching an MGA is a lengthy process, requiring multiple steps that often overlap or run in parallel. Download this quick start guide and learn 3 steps to set your new MGA up for success.

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• How Capturing Emerging Risks Can Help Agents Grow Their Businesses

  From Prime Insurance Company

  Emerging markets are growing fast, including hard-to-place risks that are served by specialty insurance in areas such as property risks, commercial auto, industry-specific risks and an influx of specialty purpose acquisition companies. Download this white paper to learn how to capture emerging risks and grow your book of business.

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• 2022 Business Intelligence for Insurance Trends

  From WaterStreet Company

  Discover the Business Intelligence trends that are enabling insurers to make better decisions and improve the accuracy of underwriting and pricing.

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• How to Move Towards a 'Predict and Prevent' Mindset

  From Arturo

  With advances in artificial intelligence and machine learning, it can be challenging to discern which technologies are right for your business. This guide will help you shift from a responsive to a proactive approach for mitigating P&C risk.

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