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FC&S Expert Coverage Interpretation

FC&S Expert Coverage Interpretation is an authoritative and widely cited insurance reference solution that provides information and interpretations on property & casualty coverage in an unbiased manner.

  • PERSONAL AUTO PP 33 31 09 18 - Pet Injury Coverage Endorsement Analysis

    January 30, 2023 | Contract Analysis

    An analysis of the personal auto endorsement PP 33 31 Pet Injury Coverage.

  • PP 33 31 Pet Injury Coverage

    January 30, 2023 | Form

    PP 33 31 Pet Injury Coverage Personal Auto Policy endorsement.

  • Fraud of the Week: Caught by the Dash Cam

    January 30, 2023 | Discussion

    In this Fraud of the Week, the dash cam proves critical in catching the fraudster.

  • Insurance Coverage Q&A: Water Main Under the Slab

    January 30, 2023 | Questions & Answers

    Does water from a water main break fall into the exclusion for water under the surface?

  • Competing Diagnosis: PTSD or Depression and Workers Comp

    January 30, 2023 | Historical Lit Watch

    The major question before the Supreme Court of Minnesota was whether the statutory presumption applied at the time of the employee's diagnosis or only after legal proof of the diagnosis.

  • Bailees Customer Coverage Form- Archive

    January 25, 2023 | Archive;Contract Analysis

    An analysis of the Bailees Customers Coverage form IH 00 85 12 13.

  • Follow the money: Finance and banking issues for cannabis entities

    January 25, 2023 | Core Article Library;Discussion;Emerging Risks

    A new ALM course looks at the different financial aspects of funding cannabis and cannabis-related businesses.

  • CP P 011 08 08 Water Exclusion Endorsement Advisory Notice to Policyholders

    January 23, 2023 | Form

    CP P 011 08 08 Water Exclusion Endorsement Advisory Notice to Policyholders

  • Weather Terms You Should Know

    January 23, 2023 | Core Article Library;Discussion

    Defines common weather terms.

  • Insurance Coverage Q&A: Lightning, Well Pumps and Exclusions

    January 23, 2023 | Questions & Answers

    When a well pump is hit by lighting but well pumps are excluded, could there be coverage since lightning is a covered peril?

  • Load More Stories
  • Duty to Defend Separated from Duty to Indemnify

    January 23, 2023 | Historical Lit Watch

    Though the judges of the Eleventh Circuit ruled the insurer was bound to defend the insured, they said it was too early to determine the duty to indemnify.

  • Fraud of the Week: Blaming Imaginary Thieves

    January 23, 2023 | Discussion

    A driver strikes a pedestrian then leaves, and then claims thieves stole the car.

  • Claims-Made vs Occurrence Coverages

    January 23, 2023 | Company Specific Programs;Contract Analysis;Discussion

    This discussion looks at the differences between a claims-made policy and an occurrence policy, and how the retroactive date affects coverage under the claims-made form. 

  • CA 23 12 10 13 Motor Carriers - Named Lessee as Insured

    January 23, 2023 | Form

    A copy of ISO endorsement CA 23 12 10 13 Motor Carriers - Named Lessee as Insured. It can be used with Business Auto and Motor Carrier Coverage Forms.

  • CA 99 10 10 13 Drive Other Car Coverage - Broadened Coverage for Named Individuals

    January 23, 2023 | Form

    A copy of ISO endorsement Drive Other Car Coverage - Broadened Coverage for Named Individuals. This can be used with the Auto Dealers, Business Auto, and Motor Carrier Coverage Forms.

  • HO 32 35 06 12 Unit-Owners Coverage C Special Coverage - North Carolina

    January 23, 2023 | Form

    HO 32 35 06 12 Unit-Owners Coverage C Special Coverage - North Carolina.

  • CG 20 42 12 19 Additional Insured - Automatic Status for Designated Operations

    January 23, 2023 | Form

    CG 20 42 12 19 Additional Insured - Automatic Status for Designated Operations. Applies to CGL policy.

  • CG 20 10 12 19 Additional Insured - Owners, Lessees or Contractors - Scheduled Person or Organization

    January 23, 2023 | Form

    CG 20 10 12 19 Additional Insured - Owners, Lessees or Contractors - Scheduled Person or Organization endorsement that can be added to the CGL coverage part.

  • HO 17 31 03 22 Unit-Owners Coverage C Special Coverage

    January 23, 2023 | Form

    The ISO HO 17 31 03 22 Unit-Owners Coverage C Special Coverage endorsement that attaches to condominium forms.

  • CP DS 00 10 00 Commercial Property Declarations Page

    January 19, 2023 | Form

    CP DS 00 10 00 Commercial Property Declarations Page.

  • Load More Stories
  • Insurance Coverage Q&A: A Question of Coverages

    January 16, 2023 | Questions & Answers

    When the policy documents contain a list of forms an endorsement may apply to, what does that mean in terms of coverages available?

  • Fraud of the Week: Veterinarian Gambles and Loses

    January 16, 2023 | Discussion

    An Irish vet takes a gamble and loses.

  • Matching Statutes by State

    January 16, 2023 | Charts

    A state-by-state chart of statutes concerning matching in property losses.

  • No Reservations Available for HOA Insurers

    January 16, 2023 | Historical Lit Watch

    The "reservations of rights" letters from the insurers made nonspecific references to policy exclusions that may or may not preclude coverage for the insureds.

  • Gov. Murphy Signs Handgun Liability Insurance Requirement into Law

    January 11, 2023 | Discussion;Emerging Risks

    A New Jersey Senate Bill that imposes a liability insurance requirement on those wishing to carry a firearm in public was signed into law by Gov. Phil Murphy in December 2022.

  • Bomb Cyclones- What Are They?

    January 10, 2023 | Core Article Library;Discussion

    A brief explanation of bomb cyclones; what they are and how they form.

  • A New Kind of Storm-Atmospheric River

    January 10, 2023 | Core Article Library;Discussion

    A rating scale has been developed for storms known as Atmospheric Rivers. This article explains the storms and how they relate to tornadoes and hurricanes.

  • Understanding the Reservation of Rights Letter

    January 10, 2023 | Core Article Library;Discussion

    The reservation of rights letter is often misunderstood by insurers, insureds, and attorneys. This treatment attempts to clarify its use.

  • Bed Bug Laws for Hotels Updated

    January 09, 2023 | Charts

    Bed bugs are something no one wants to bring home from vacation. Some states have regulations regarding prevention of and eradication of bed bugs for hotel properties.

  • Insurance Coverage Q&A: When You Clean Up Someone Else's Mess

    January 09, 2023 | Questions & Answers

    When an insured cleans up a spill he didn't cause and a claim is made, is there any coverage?

  • Load More Stories
  • Fraud of the Week: Ambitious Fraudster Caught

    January 09, 2023 | Discussion

    An ambitious fraudster crashes cars and floods houses in attempts to get claim payments.

  • Biometric Privacy Violations Derail BNSF

    January 09, 2023 | Historical Lit Watch

    In October 2022, an Illinois jury handed down a first-of-its-kind verdict holding BNSF Railway Company liable for no fewer than 45,600 reckless or intentional violations of Illinois' Biometric Information Privacy Act (BIPA).

  • The Return of Bed Bugs-Updated

    January 09, 2023 | Core Article Library;Discussion

    An overview of bed bug infestations and related hazards.

  • California Department Reminds Insurers of Efficient Proximate Cause Doctrine

    January 05, 2023 | Core Article Library;Discussion

    The California Department of Insurance has issued a bulletin reminding insurers that the doctrine of efficient proximate cause prevails in first party insurance disputes.

  • Florida Property Insurance Reforms Effective January 1, 2023

    January 04, 2023 | Discussion

    Governor De Santis has signed into law (effective January 1, 2023) a number of property insurance reforms that will help to stabilize the market in the state that are briefly discussed in this article. The full effect of these changes including the elimination of one-way attorney fees and assignment of benefits (AOBs) will take some time.

  • Colorado Emergency Regulation Concerning ALE and Payments

    January 04, 2023 | Discussion

    Summary of the lastest emergency order from the Colorado Divison of Insurance regarding ALE and payments.

  • Fraud of the Week: Rideshare Gone Bad

    January 02, 2023 | Discussion

    A rideshare passenger claims he was injured when exiting the vehicle.

  • Insurance Coverage Q&A of the Week: Attachment to Dwelling and Other Structures

    January 02, 2023 | Questions & Answers

    Is a building attached to the dwelling by a power line part of Coverage A or Coverage B?

  • The TikTok Effect on Kia and Hyundai

    January 02, 2023 | Discussion

    An overview of the TikTok videos providing instructions on how to steal certain model vehicles.

  • Frozen Pipes and Other Winter Hazards

    December 26, 2022 | Discussion;Questions & Answers

    Articles related to snow, ice, freezing temperatures and related coverage issues.

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  • Commercial General Liability Checklist

    December 26, 2022

    An interactive checklist designed to help identify most common general liability exposures when looking at a commercial risk.

  • Fraud of the Week: When the Horse was Neither Beaten nor Dead

    December 26, 2022 | Discussion

    Fraud involving an animal mortality policy and a claim for horses that weren't actually dead.

  • Hanover's Denial of Fishbowl Claim Goes Belly Up

    December 26, 2022

    The perpetrator of a data breach interfered to the point where the owner of a stolen email address could communicate with clients in an effective, efficient manner.

  • Editors Favorite Q&A from 2022

    December 26, 2022 | Questions & Answers

    Editors favorite coverage questions from 2022 including bears, bull semen, motorized surfboards and arson.

  • A Christmas Bomb Cyclone - What It is and How to Prepare

    December 21, 2022 | Core Article Library;Discussion

    An overview explaining what a bomb cyclone is and how to prepare and prevent possible losses.

  • Introduction of General Liability PFAS Endorsements

    December 21, 2022 | Contract Analysis;Endorsements;ISO Programs

    This is an introduction to and analysis of new ISO endorsements being made available to exclude liability exposures of or relating to PFAS chemicals.

  • Sunshine on My Rooftop Makes Me Happy - Roofing and Insurance in Florida

    December 20, 2022 | Discussion

    An assignment of benefits permits a third-party, like a roofer, to "stand in the insured's shoes" and go after the insurer for direct payment, but homeowners don't always realize what, precisely, signing an AOB means.

  • ALM Launches New Course Focusing on Workers' Compensation Issues for Cannabis Businesses

    December 20, 2022

    The fifth module in the Cannabis Insurance Coverage Specialist designation provides insights to protect employees and employers.

  • CG P 023 05 23 Advisory Notice to Policyholders - Exclusion - Perfluoroalkyl and Polyfluoroalkyl Substances (PFAS)

    December 19, 2022 | Endorsements;Form;ISO Programs

  • CX 21 97 05 23 Exclusion - Perfluoroalkyl and Polyfluoroalkyl Substances (PFAS)

    December 19, 2022 | Endorsements;Form;ISO Programs

  • Load More Stories
  • CU 34 54 05 23 Exclusion - Perfluoroalkyl and Polyfluoroalkyl Substances (PFAS)

    December 19, 2022 | Endorsements;Form;ISO Programs

  • CU P 021 05 23 Advisory Notice to Policyholders - Exclusion - Perfluoroalkyl and Polyfluoroalkyl Substances (PFAS)

    December 19, 2022 | Endorsements;Form;ISO Programs

  • CG 34 96 05 23 Exclusion - Perfluoroalkyl and Polyfluoroalkyl Substances (PFAS)

    December 19, 2022 | Endorsements;ISO Programs

  • CG 34 95 05 23 Exclusion - Perfluoroalkyl and Polyfluoroalkyl Substances (PFAS)

    December 19, 2022 | Endorsements;Form;ISO Programs

  • CG 40 32 05 23 Exclusion - Perfluoroalkyl and Polyfluoroalkyl Substances (PFAS)

    December 19, 2022 | Endorsements;ISO Programs

  • Insurance Coverage Q&A: Theft of Funds from Point of Sale

    December 19, 2022 | Questions & Answers

    When the point-of-sale company for a business suffers a loss, does the insured's policy provide coverage for the stolen funds?

  • Broadened Water Back-up and Sump Discharge or Overflow Coverage HO 06 95 03 22 Analysis

    December 19, 2022 | Contract Analysis

    An analysis of the new ISO Broadened Water Back-up and Sump Discharge or Overflow Coverage HO 06 95 03 22 form.

  • Fraud of the Week: Getting Paid for no Work

    December 19, 2022 | Discussion

    When you make up bills hoping to get paid.

  • Dismissal of New Jersey Man's Workers Comp Claim Reversed

    December 19, 2022 | Historical Lit Watch

    The employer claimed the man's injuries weren't compensable because he had not arrived at the employer's premises at the time of injury. The man asserted he was performing work-related duties as assigned and directed by the employer when the collision occurred.

  • Canine Liability Exclusion HO 24 77 Analysis

    December 12, 2022 | Contract Analysis

    An analysis of the ISO Canine Liability Exclusion HO 24 77 form, which allows an insured and insurer to agree to exclude coverage for a particular dog in the household.

  • Load More Stories
  • Fraud of the Week: Repossession does not Equal Theft

    December 12, 2022 | Discussion

    When the stolen vehicle was actually repossessed.

  • Insurance Coverage Q&A: Coverage for Property in a Rented Condo

    December 12, 2022 | Questions & Answers

    When an insured rents out his condo and the appliances are stolen, does coverage apply?

  • Broadened Water Back-up and Sump Discharge or Overflow Coverage HO 06 95 03 22

    December 12, 2022 | Form

    The newly developed Broadened Water Back-up and Sump Discharge or Overflow Coverage HO 06 95 03 22.

  • The Coverage Must Go On For Theater Security Guard

    December 12, 2022 | Historical Lit Watch

    The employer asserted the "positive work order" defense, which required proof that there was a specific policy in place, the claimant knew about the employer's policy, and that the claimant's conduct at the time of injury removed the claimant from the course of employment.

  • Fraud of the Week: You Should Never Burn the Vegetables

    December 05, 2022 | Discussion

    When the burned vegetables aren't the result of an inept chef.

  • Insurance Coverage Q&A: Is a Tree House an Outdoor Fixture?

    December 05, 2022 | Questions & Answers

    A tree house is damaged in a fire, along with several other insured buildings. However, the tree house was not listed on the property declarations, and the subscriber asks if it is covered as an outdoor fixture on form CP 00 99.

  • Introduction of Commercial Umbrella PFAS Endorsements

    December 05, 2022 | Contract Analysis;Endorsements;ISO Programs

    This is an introduction to and analysis of new ISO endorsements being made available to exclude commercial umbrella and excess liability exposures of or relating to PFAS chemicals.

  • Total Pollution Exclusion Makes Clean Victory in Fifth Circuit

    December 05, 2022 | Historical Lit Watch

    Liberty Mutual successfully argued the application of a total pollution exclusion to a claim by Central Crude, Inc. for costs related to environmental remediation and litigation defense for a January 2007 oil spill in Paradis, Louisiana.

  • HO 24 77 03 22 Canine Liability Exclusion

    November 29, 2022 | Form

    The HO 24 77 03 22 Canine Liability Exclusion endorsement form.

  • Fraud of the Week: Caught Cooking the Books

    November 28, 2022 | Discussion

    When a company uses two sets of books in order to pay lower premiums for workers compensation premiums, the discovery of such often results in charges of insurance fraud.

  • Load More Stories
  • Personal Auto Snowmobile Endorsement PP 03 20 Analysis

    November 28, 2022 | Contract Analysis

    This article explains the coverage provided by the snowmobile endorsement PP 03 20 that can be attached to a personal auto policy.

  • Insurance Coverage Q&A: Application of Hurricane Deductible to Dwelling and Personal Property

    November 28, 2022 | Questions & Answers

    How is the hurricane deductible applied when there is damage to both the dwelling and personal property?

  • Insurer Can't Double-Dip on Depreciation

    November 28, 2022 | Historical Lit Watch

    The Supreme Court of Arizona recently answered two questions certified by the U.S. District Court for the District of Arizona that both concerned how an insurer may or may not use depreciation in calculating the actual cash value (ACV) of damaged property.

  • Dog Bite Statutes Part III – Leash Laws

    November 21, 2022 | Charts;Core Article Library

    State leash laws for dogs are listed.

  • Fraud of the Week: You Have to own What you Claim

    November 21, 2022 | Discussion

    When the supposedly burned property didn't exist or wasn't in the building.

  • Oh Deer, Oh Deer, Oh Deer

    November 21, 2022 | Discussion

    It's deer season, and time to consider auto accidents involving deer and coverages available.

  • Insurance Coverage Q&A: Who Drives After the Insured Dies?

    November 21, 2022 | Questions & Answers

    When an insured dies, who is allowed to drive the vehicle?

  • Judge Says Kings Can Go to Court

    November 21, 2022 | Historical Lit Watch

    A policy open to more than one reasonable interpretation is, by definition, ambiguous, and ambiguity is resolved in favor of coverage under well-settled insurance principles.

  • Dog Bite Statutes Part II – Definition of "Dangerous"

    November 14, 2022 | Charts;Core Article Library

    Provides state definiton of dangerous dog.

  • Fraud of the Week: Forgery is Harder than it Seems

    November 14, 2022 | Discussion

    When you get caught forging documents you don't get paid.

  • Load More Stories
  • Insurance Coverage Q&A: WC Coverage for Chef's Injury at Celebratory Event

    November 14, 2022 | Other Programs;Questions & Answers

    This question deals with a claims situation where a hotel's chef was injured at his employer's culinary awards celebration, and the claim's applicability to workers compensation coverage.

  • Driving Forklift for Dog Treats Not a Substantial Deviation

    November 14, 2022

    It is not uncommon to see workers compensation cases end up in court over whether the claimant's injuries both arose out of and in the course of their employment.

  • Florida Emergency Order Issued

    November 10, 2022 | Core Article Library;Discussion

    Florida's Office of Insurance and Regulation issues an emergency order regarding cancellations and nonrenewals.

  • Marijuana Legalization by State 2022

    November 09, 2022 | Charts;Core Article Library

    State-by-state chart on the legal status of marijuana for medicinal or recreational purposes.

  • Fraud of the Week: Catching the Leader of the Pack

    November 07, 2022 | Discussion

    The collisions and injuries have to exist on more than just paper.

  • Dog Bite Statutes Part I – Liability Laws

    November 07, 2022 | Charts;Core Article Library

    Presents dog bite liability laws by state.

  • Insurance Coverage Q&A: A Question of Matching

    November 07, 2022 | Questions & Answers

    Policy language regarding cosmetic repairs and an endorsement requiring like kind and quality seem to be at odds in this particular question dealing with matching.

  • Benefits Awarded Where Intoxication Was Not 'Proximate Cause' of Injuries

    November 07, 2022 | Historical Lit Watch

    The Alaska Supreme Court made a crucial distinction concerning the proximate cause of workplace accidents when the justices unanimously affirmed a verdict awarding benefits to an injured employee who had admitted to being impaired while at work.

  • Insurance Coverage Q&A: Injury at a Social Function

    November 05, 2022 | Questions & Answers

    When there's a social function at work and an employee is injured, coverage becomes complicated.

  • ISO Form Reference Cheat Sheet

    November 04, 2022 | Core Article Library;Discussion

    This cheat sheet gives you links to the ISO forms list to make it easy to find available ISO forms by line of business.

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  • Expedited Rule Regarding Credit Scoring

    November 03, 2022 | Core Article Library;Discussion

    The Washington Office of the Insurance Commissioner has issued an expedited rule removing a controversial, temporary order banning the use of credit scoring in the development of premiums for personal lines policies.

  • Oklahoma Department Announces Exceptions to Form Filing Regulations

    November 03, 2022 | Discussion

    An announcement from the Oklahoma Insurance Department identifies certain lines of business that are now exempt from form filing requirements.

  • Exciting Homepage Updates!

    November 03, 2022 | Core Article Library

    Announcement of change in home page display.

  • Numismatic and Philatelic Property-When are Coins and Stamps just Coins and Stamps?

    October 31, 2022 | Discussion;ISO Programs

    Coins and stamps are some of the property with restricted limits on the homeowners policy. An issue is the difference between the coins in your pocket and the stamps you put on the mail, and those coins and stamps you collect. This discussion reviews court cases and policy language.

  • HO 04 61 03 22 Scheduled Personal Property Coverage

    October 31, 2022 | Endorsements;Form

    This homeowners endorsement HO 04 61 03 22 Scheduled Personal Property Coverage attaches to the standard homeowners forms and allows the insured to schedule specific property such as jewelry, cameras, silverware, stamps, coins and other property for a specific amount.

  • Insurance Coverage Q&A: Bull Semen as Perishable Stock

    October 31, 2022 | Endorsements;ISO Programs;Questions & Answers

    Questions coverage for bull semen as perishable stock on the spoilage endorsement if not shown in the Schedule.

  • Fraud of the Week: The Employee Wasn't the Only one Digging

    October 31, 2022 | Discussion

    When digging and carrying beer get you in trouble.

  • HO 04 66 03 22 Coverage C Increased Special Limits of Liability

    October 31, 2022 | Endorsements;Form

    ISO homeowners endorsement HO 04 66 03 22 Coverage C Increased Special Limits of Liability. This form is used to increase the special limits for certain types of property such as jewelry, money, securities, watercraft, etc. It is to be used with forms HO 00 05, HO 00 04 with endorsement HO 05 24, and HO 00 06 with endorsement HO 17 31.

  • Food Delivery Companies Not Subject to State UM Mandate

    October 31, 2022 | Historical Lit Watch

    A New Jersey statute mandating certain levels of underinsured motorist coverage for ride-sharing companies does not extended to similar companies that deliver goods, such as food.

  • Colorado Insurance Department Regulation Concerning Ordinance and Law Coverage

    October 25, 2022 | Core Article Library;Discussion

    New regulation from the Colorado Insurance Department regarding ordinance or law coverage and settlement of claims.

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Resources

  • The Master Guide to Grow Your Insurance Agency in the Digital Age

    The Master Guide to Grow Your Insurance Agency in the Digital Age

    From Agentero

    Modern-day insurance agencies reflect the need for renowned digital strategies in order to sustain long-term growth. Download this in-depth guide to learn tips and tactics to grow your insurance business by improving acquisition, conversion, retention and revenue:

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  • How Insurance Carriers Can Increase Premium Growth

    How Insurance Carriers Can Increase Premium Growth

    From Glia

    The customer experience has become a primary driver for both attracting new customers and retaining existing policyholders. As the customer experience becomes entirely digital, this is where insurance providers need to differentiate themselves from the pack. Discover how carriers can sell more online, improve servicing speed and satisfaction, and empower agents to place more business.

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  • Insurance & Personal Finance: Toward a New Understanding of Financial Literacy

    Insurance & Personal Finance: Toward a New Understanding of Financial Literacy

    From Cake & Arrow

    As new financial pressures and realities converge with an explosion of new financial tools, trends, and instant access to an abundance of information, how is the way people are thinking about and managing their money evolving--and what does this mean for the insurance industry? Download this report to find out.

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  • Insurance CRM vs. Agency Management System: The Differences, Similarities, and Uses

    Insurance CRM vs. Agency Management System: The Differences, Similarities, and Uses

    From Vertafore

    So, you want to know the difference between an insurance customer relationship management (CRM) solution and an agency management system (AMS). Well, you’ve come to the right place! Access this article for a comparison to help determine the best solution for you.

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  • A New Era in Drone-Based Property Inspections

    A New Era in Drone-Based Property Inspections

    From Eagleview

    Technological innovation is changing insurance claims every year. Cutting-edge drone tech advancements deliver the intelligence and automation tools that are needed to help speed the rapid digital transformation in the P&C insurance industry and help solve insurance’s most pressing challenges. Drones are here to stay and they’ll only become more popular (and more useful) into the future. Download this white paper and learn how to overcome barriers to drone adoption.

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  • The New Claims Value Chain: A Different Way to Work

    The New Claims Value Chain: A Different Way to Work

    From Speech Processing Solutions USA Inc.

    In the new world of remote work, insurance professionals need to be at the top of their game in a highly competitive industry where consumers demand speed, accuracy and attentiveness. Download this tip sheet and learn how team members across the claims processing chain can drive process efficiency, foster collaboration and deliver excellent customer service to meet these expectations.

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  • Three Visions for Empowering Independent Agents: Cultivating an Ecosystem of Trust for a New Generation of Small Business Owners

    Three Visions for Empowering Independent Agents: Cultivating an Ecosystem of Trust for a New Generation of Small Business Owners

    From Cake & Arrow

    Small businesses have a long road to recovery ahead. For some, it could take years to return to their pre-Covid baseline. Independent agents, with the inroads and infrastructure to connect small business owners, can play a vital role in quickening the recovery, rebuilding trust with the insurance industry and creating resilience for small businesses in the future. How can the insurance industry support and enable them? Download this ebook and find out.

    Download Resource ›

  • Four Data-Proven Approaches to Prioritizing Agent Experience: Better Differentiation Through Unique Digital Service to Agents

    Four Data-Proven Approaches to Prioritizing Agent Experience: Better Differentiation Through Unique Digital Service to Agents

    From Vertafore

    Download this white paper for analysis of a recent survey among property and casualty (P&C) insurance carriers in North America which helps identify four ways carriers should prioritize improvements to compete at the forefront of digital experience for their agents.

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  • Bringing distribution management into the 21st century: How modernizing your system can keep you connected and compliant

    Bringing distribution management into the 21st century: How modernizing your system can keep you connected and compliant

    From Vertafore

    A good system should be able to make distribution easier for you and your agents, but do you know what an excellent, modern system looks like?

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  • If You Build It They Will Come: Transforming the Agent Experience for Optimal Growth

    If You Build It They Will Come: Transforming the Agent Experience for Optimal Growth

    From Vertafore

    In this on-demand webinar, Karlyn Carnahan, Head of North America Property Casualty at Celent, reviews the data from a 2021 report about how insurance carriers can provide an exceptional agent experience by embracing advanced technology.

    Download Resource ›

  • How to Boost Growth Amidst Insurance Distribution Evolution: 3 Ways for Carriers to Succeed in the Industry's Next Phase

    How to Boost Growth Amidst Insurance Distribution Evolution: 3 Ways for Carriers to Succeed in the Industry's Next Phase

    From Vertafore

    Effective distribution is not only a key growth driver, it’s also the best way to serve your end-insured. It’s essential to strengthen your channels moving forward to better support your business, partners and consumers. Download this eBook to learn what you’ll need to build an effective end-to-end distribution channel.

    Download Resource ›

  • Improve Agent-Carrier Relationships with Insights from Agents

    Improve Agent-Carrier Relationships with Insights from Agents

    From Vertafore

    Get insights from independent agents on what they’re looking for in their agent-carrier relationship so you can earn their business.

    Download Resource ›

  • 3 Ways to Succeed: Improve Agent Experience

    3 Ways to Succeed: Improve Agent Experience

    From Vertafore

    Discover 3 ways to improve your distribution.

    Download Resource ›

  • The Carrier Guide to the New Decade

    The Carrier Guide to the New Decade

    From Vertafore

    As you look forward to the next 10 years, you must make plans now and be ready to change quickly. Is your organization set up to do that?

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  • Embrace the Future: How to Adapt and Evolve

    Embrace the Future: How to Adapt and Evolve

    From Vertafore

    Get advice on how to find the right carrier-focused tech solutions for your business and avoid costly mistakes.

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  • Unlocking The Potential of Engaged Employees: The Carrier Guide to a Better Business

    Unlocking The Potential of Engaged Employees: The Carrier Guide to a Better Business

    From Vertafore

    Filling open spots is tough in the current marketplace. Make sure your company is one that attracts and retains the best.

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  • Innovations for Efficiency: How Insurance Companies Can Work Smarter, Not Harder

    Innovations for Efficiency: How Insurance Companies Can Work Smarter, Not Harder

    From Speech Processing Solutions USA Inc.

    As the insurance industry gets increasing pressure to do more, faster, this eBook explores a few ways winning organizations can stay competitive and create a path for sustained success.

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  • Facilitate Faster Time to Close with Accelerated FNOL Operations

    Facilitate Faster Time to Close with Accelerated FNOL Operations

    From Appian

    The claims process is a critical stage in the overall insurance lifecycle. Insurers can serve their customers more efficiently and improve service when it’s most important with a robust low-code FNOL solution. Download this white paper and learn how you can optimize your FNOL intake process to improve speed, accuracy and customer satisfaction.

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  • Program Business: Technology Can Unlock the True Value of Data

    Program Business: Technology Can Unlock the True Value of Data

    From VIPR Solutions

    Sharing data within the program business market is crucial for reporting purposes but embracing truly frictionless data sharing can also improve overall business performance - if certain challenges can be overcome. Download this free guide and learn how automated, smart systems can help improve data validation, risk management and is critical for governance reporting and value-added analysis.

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  • Healthy, Happy, Hybrid: Insurance Industry Evolution in the New Digital Era

    Healthy, Happy, Hybrid: Insurance Industry Evolution in the New Digital Era

    From Speech Processing Solutions USA Inc.

    Download this white paper and learn how strategies such as integrating flexible work models and appropriately blending automation with personalized (e.g. human) service can help insurance companies meet evolving needs for running their business and for best serving their customers and employees.

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  • Low-Code Guide for Insurers

    Low-Code Guide for Insurers

    From Appian

    Download this guide to learn how low-code development can benefit your company and how to find the best platform--one that delivers powerful process automation capabilities in addition to low-code speed, catering to developers and non-technical users alike and enable rapid change by allowing users to create complex business flows in an artificial intelligence-assisted, visual, drag-and-drop design environment.

    Download Resource ›

  • Voice is the Choice in a Contactless World

    Voice is the Choice in a Contactless World

    From Speech Processing Solutions USA Inc.

    Create more productive, efficient, and streamlined operations with contactless solutions.

    Download Resource ›

  • Voice Tech & Finding Our Footing in Post Pandemic Work

    Voice Tech & Finding Our Footing in Post Pandemic Work

    From Speech Processing Solutions USA Inc.

    Discover how voice recognition can improve communication and productivity for your dispersed claims team.

    Download Resource ›

  • Dictation solutions that deliver accuracy, speed and agility -- anytime, anywhere

    Dictation solutions that deliver accuracy, speed and agility -- anytime, anywhere

    From Speech Processing Solutions USA Inc.

    Ensure your field claims management is fast, accurate and more secure.

    Download Resource ›

  • Why High-Performing Agencies Use an Insurance CRM: 5 Reasons

    Why High-Performing Agencies Use an Insurance CRM: 5 Reasons

    From Vertafore

    This eBook demonstrates how bringing organization, analytics, automation, and transparency to your agency can help you maximize efficiency and create a more profitable business.

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  • How P&C Insurers Provide Digital Engagement for Premium Agent Experiences

    How P&C Insurers Provide Digital Engagement for Premium Agent Experiences

    From Glia

    Download this white paper and learn how a digital first approach can help agents sell more and increase their annual premium, resulting in a winning strategy to supercharge your agent network.

    Download Resource ›

  • How P&C Insurers are Using Digital Customer Service as a Differentiator

    How P&C Insurers are Using Digital Customer Service as a Differentiator

    From Glia

    P&C carrier contact centers are not going away any time soon and in the digital world, the quality of customer service is critical. This white paper reveals how a standalone chat is not enough to improve CSR confidence, customer satisfaction, and to differentiate yourself as both an insurer and employer of choice. Download it now to learn how greater digitization can help.

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  • Video eBook: 5 Reasons High-Performing Agencies Use a Service Enablement Tool

    Video eBook: 5 Reasons High-Performing Agencies Use a Service Enablement Tool

    From Vertafore

    Is selling more insurance enough to grow your business? Watch this 16 minute video ebook and learn how you can bring organization, analytics, automation and transparency to your service department in order to maximize efficiency and create a more profitable agency in 2022 and beyond.

    Download Resource ›

  • 3 Ways to Jumpstart Your Agency Growth

    3 Ways to Jumpstart Your Agency Growth

    From Vertafore

    After a year like no other, now is the time to make sure your team has the capacity to grow.

    Download Resource ›

  • Roadmap to Becoming a Modern Independent Agency

    Roadmap to Becoming a Modern Independent Agency

    From Vertafore

    The time has come to embrace the promises technology can help you keep. Discover how to ensure you have what you need.

    Download Resource ›

  • How the Best Insurance Agencies Stand Out

    How the Best Insurance Agencies Stand Out

    From Vertafore

    Ensure future business success by honing in on three key areas to stand out from the competition.

    Download Resource ›

  • Investing in Your Company's Future During Times of Change

    Investing in Your Company's Future During Times of Change

    From Appian

    Find out how to keep up with customer demands and prepare for the future.

    Download Resource ›

  • 7 Ways to Modernize the Claims Experience Using What You Already Have

    7 Ways to Modernize the Claims Experience Using What You Already Have

    From Appian

    Modernizing your customers’ claims experience is the key to avoiding costly claims leakage.

    Download Resource ›

Browse More Resources →

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