News

NTSB calls for vehicle safety measures to combat surge in pedestrian deaths

Benjamin Din | September 25, 2018

The board recommends safety improvements to vehicles (improved headlights, braking systems) and to infrastructure.

News

WSIA PAC on track for contributions milestone

PC360 Staff | September 25, 2018

The PAC offers an influential voice on the industry’s most complex insurance issues.

Analysis

How to keep clients’ properties dry in all seasons

Ana Robic | September 25, 2018

Time is of the essence when it comes to water damage.

News

WSIA’s Career Development Committee is focused on the future

Elana Ashanti Jefferson | September 25, 2018

Work continues in communicating the message about career potential within the E&S insurance industry.

Research

IRC estimates Florida 3rd-party bad faith costs at $7.6B over 12 years

Victoria Prussen Spears | September 25, 2018

A majority of the additional claims costs attributed to rapid growth in the frequency of bodily injury liability claims.

News

Who’s using what in P&C insurance: Sept. 24, 2018

PC 360 Staff | September 24, 2018

Insurance industry technology and partnership news from HSB, Assurant, Kofax, CyberScout, Roost, Duck Creek Technologies and more.

Best Practices

Standing desks, exercise balls shouldn't replace office chairs

Denny Jacob | September 24, 2018

To improve their health while at work, many employees look for alternatives to the traditional office setup.

News

Florida justices deal blow to insurer in ‘bad faith’ dispute

Jim Saunders | September 24, 2018

The 4-3 ruling came in a multimillion-dollar case that has been watched by the insurance industry and trial attorneys.

Case Study

Home arsons are fiery family affairs in West Virginia

Dennis Jay | September 24, 2018

This is what happens when a family decides to burn their homes for insurance money.

Commentary

Here's how insurance agents can weather radical change

Troy Korsgaden | September 24, 2018

The goal is to convert everyone into discussion partner clients who do not want to be sold or told; rather, they want a consultant who will advise them.

News

Speaking to power: The impact of WSIA’s legislative efforts

Shawn Moynihan | September 24, 2018

Work continues on several fronts for the benefit of the Surplus Lines industry.

News

WSIA’s U40: Forging future leaders

Shawn Moynihan | September 24, 2018

Here's how young professionals become engaged in the organization and learn from industry veterans.

Event

Spencer Foundation honors industry leaders at 10th annual gala

Denny Jacob | September 21, 2018

The Gala Dinner honors executives and their companies for their contributions to insurance industry education.

News

Repeated payments for flooded homes: How much is too much?

Christopher Flavelle| September 21, 2018

Homes that flood keep getting rebuilt with public money, only to flood again.

News

Florence may cost private insurers less due to slower winds

Ivan Levingston and Katherine Chiglinsky| September 21, 2018

Before making landfall, the storm weakened significantly, largely sparing the bigger inland population centers.

News

AIG to acquire Glatfelter Insurance Group

Danielle Ling | September 21, 2018

The latest acquisition in the insurance industry is expected to close before the end of the year.

Career Moves

People on the move in the P&C insurance industry: Sept. 21, 2018

Denny Jacob | September 21, 2018

News from Paladin Cyber, CSAA Insurance Group, JLT Specialty USA and more.

Commentary

Preparing your business for artificial intelligence (AI)

David Hartley and Norman Black| September 21, 2018

Artificial intelligence offers the insurance industry exciting new services and solutions — as long as companies prepare on three key fronts.

Market Insights

Digital survival tools for the savvy insurance agent and broker

Mike de Waal| September 21, 2018

Here are three elements that savvy agents and brokers will want to consider.

News

Child passenger safety: What your auto insurance clients need to know

Jayleen R. Heft | September 21, 2018

Car crashes are a leading cause of death for children ages 1 to 13. Proper use of car seats and seat belts saves lives.

Market Insights

How drones are transforming the roofing industry

Nathan Stump| September 21, 2018

Technology is providing new opportunities to serve clients before disasters strike.

Career Moves

AmWINS Group Inc. names new chief administrative officer

Denny Jacob | September 20, 2018

Downey will lead the firm's human resources, training & development, marketing and communications functions.

News

Puerto Rico government sues insurers over delayed claim payments

Danielle Ling | September 20, 2018

The lawsuit seeks $2.6 billion in damages on behalf of consumers who have not yet been compensated.

News

State Farm drones to assess hurricane damage in first approval

Alan Levin and Katherine Chiglinsky| September 20, 2018

Drones will be allowed to fly long distances and over populated areas across four states to assess damage from Florence.

Chart

Homeowners hurricane deductibles by the numbers

Christine G. Barlow, CPCU| September 20, 2018

Here is an overview with a chart of what agents and brokers need to understand about hurricane deductibles — and information to share with clients.

Career Moves

InVEST taps former student to lead national board

Denny Jacob | September 20, 2018

Shank previously served on the InVEST board from 2012 to 2015 as an agent member and returned for another term in 2016.

News

Zurich adds cybersecurity to apprenticeship programs

Denny Jacob | September 20, 2018

Threat defense, incident response and application security are some of the focus areas in Zurich's cybersecurity practice.

News

Hanover Insurance to sell Chaucer for $950 million

Victoria Prussen Spears| September 20, 2018

The transaction will enable Hanover to build on the growing momentum in their domestic property & casualty businesses.

Analysis

Predicting the impact of Florence: What insurance agents can expect

Terry Black| September 20, 2018

Anticipating the impact of flooding and knowing what to expect in terms of losses, allows insurance agents to be proactive in serving policyholders.

Commentary

15 marketing quotes to inspire independent insurance agents

Jayleen R. Heft | September 20, 2018

Competition and the changing marketplace mean it's more important than ever for insurance agencies to market effectively.

Infographic

E&S premiums are going up (again!)

Shawn Moynihan | September 20, 2018

Excess & Surplus lines premiums are up 9.4% over this time last year, according to the Surplus Lines Stamping Office of Texas. [Infographic]

News

Randall & Quilter agrees to acquire GLOBAL U.S. Holdings Inc.

Denny Jacob | September 19, 2018

GLOBAL U.S. Holdings Inc. is the latest deal for R&Q, which has an "active pipeline" of acquisitions, says its CEO.

News

Around the P&C insurance industry: Sept. 19, 2018

Denny Jacob | September 19, 2018

News from Casualty Actuarial Society, The Dentists Insurance Company, Assurant and more.

Market Insights

Next 12 months could see more cyber-related losses, survey finds

Denny Jacob | September 19, 2018

The survey sample comprised close to 700 participants from over 100 insurance companies.

Career Moves

Calling all aspiring insurance professionals: Meet Gamma Iota Sigma

Danielle Ling | September 19, 2018

The annual international conference takes place October 3-6 in Chicago.

News

Arthur J. Gallagher & Co. acquires Rogers & Young Insurance

Jayleen R. Heft | September 19, 2018

Founded in 1958, Rogers & Young is a commercial & personal lines agency focusing on contractors & construction clients.

Commentary

Why insurance agency managers struggle and how not to

Matt Naimoli| September 19, 2018

Great managers set a positive tone and understand that their main role is to be a facilitator.

Analysis

Insurance coverage for drain, sewer and sump pump problems

FC & S Editors | September 19, 2018

Coverage Q&A: Coverage for water damage unrelated to flooding may come down to an examination of the facts of the claim.

Commentary

Suicide prevention in the workplace

Dr. Mark Friedlander and Dr. Christine Moutier| September 19, 2018

To support National Suicide Prevention Month, employers are challenged to consider their role in employees' well-being.

News

Insurance innovation highlighted in EIS 2018 competition

Rosalie Donlon | September 19, 2018

Meet the finalists competing for the title of “2018 EIA Entrepreneur of the Year,” investment capital and market access — and the winner.

News

Wilmington port is shut down due to floods, delaying shipments

Lydia Mulvany| September 18, 2018

The port at Wilmington, North Carolina, is currently an island in the aftermath of Hurricane Florence.

News

S.C. Dept. of Insurance issues emergency regulation to aid customers

Danielle Ling | September 18, 2018

Director Ray Farmer laid out the details of the emergency order.

News

Marsh & McLennan acquires Jardine Lloyd Thompson

Denny Jacob | September 18, 2018

This deal is the latest in a string of mergers and acquisitions in the insurance industry. Who's next?

News

Citizens Property Insurance eyes ‘assignment of benefits’

Jim Turner| September 18, 2018

Assignment of benefits, which involves policyholders signing over insurance claims to contractors, has been highly controversial in recent years, particularly involving water-damage claims.

Analysis

How small businesses can better protect themselves

Jeff Somers| September 18, 2018

The right insurance and recovery plan enable small businesses to bounce back after a natural disaster.

Best Practices

After the disaster: Not all vendors are created equal

Sean Scott| September 18, 2018

A catastrophe attracts unscrupulous individuals trying to take advantage of shell-shocked and vulnerable homeowners.

Expert Opinion

Disaster recovery for agents, brokers & claims professionals

Laurie Ranegar| September 18, 2018

After the hurricane or other natural catastrophe passes, are you ready for the next storm of claims?

Slideshow

10 photos reveal extent of Hurricane Florence's damage

Denny Jacob | September 18, 2018

As of Sept. 17, the storm had claimed at least 31 lives.

News

Hurricane Florence insured losses estimated to hit $2.5B

Danielle Ling | September 18, 2018

Early insured loss estimates are in. Here's what the industry can expect.

News

Several North Carolina hog-waste lagoons flooded by Hurricane Florence

Mark Niquette, Shruti Date Singh and Megan Durisin| September 17, 2018

The lined earthen pits that hold treated waste had been a major environmental concern as unprecedented rain falls.

Best Practices

Pet safety before, during & after Florence & other natural disasters

Jayleen R. Heft| September 17, 2018

Many pets have become lost or separated from their families during Hurricane Florence and the aftermath.

Analysis

Insurers collaborate to gather critical data after catastrophes

Patricia L. Harman | September 17, 2018

In the aftermath of Hurricane Florence, carriers have a new weapon to protect against fraudulent claims.

News

Florence's floods obscure damage inflicted on Carolinas

Mark Niquette, Rachel Adams-Heard and Olivia Carville| September 17, 2018

Record-setting, still-rising floods are preventing a comprehensive assessment of damage from Hurricane Florence.

News

Drone army is ready to swoop in for Florence power recovery

Naureen S. Malik| September 17, 2018

Insurers Travelers and USAA say they’ll also use drones to inspect properties and collect evidence for claims.

News

Burns & Wilcox renews sponsorship with golf-pro Webb Simpson

Danielle Ling | September 17, 2018

The deal marks the second extension the company has made with Simpson.

Career Moves

Ethos Specialty taps chief underwriting officer to lead company

Denny Jacob | September 17, 2018

Cline joined Ethos Specialty at its inception in 2017 and most recently held the role of chief underwriting officer.

Market Insights

Workers' comp mega claims impact industry

Joel Kranc| September 17, 2018

2016 saw an uptick in so-called mega claims (claims of $10 million or more), which is having a large impact on the workers' compensation industry.

Market Insights

Seeing the full picture of a claim

Nina L. Smith| September 17, 2018

Obtaining more data only helps insurers if they are able to translate it into actionable intelligence.

Analysis

Teachable moments in cyber network business interruption

Rituparna Datta| September 17, 2018

The cyber risk landscape is evolving rapidly, and its potential economic fallout cannot be underestimated.

Best Practices

7 actions to help lower campus sexual assault risks

Jean Demchak| September 17, 2018

Institutions of higher education should secure broad, yet tailored, insurance protection.

Slideshow

At least 17 dead as Florence brings catastrophic flooding to Carolinas

Danielle Ling | September 17, 2018

Preview the destruction caused by Hurricane Florence.

News

Florence damage to continue 'several days,' FEMA chief says

Ben Brody and Anna Edney| September 16, 2018

FEMA is monitoring the region’s dams and has seen evidence that some have been “compromised.”

News

Coal ash, sewage spill over as Florence floods the Carolinas

Mark Niquette and Christopher Flavelle| September 16, 2018

The deluge has already killed at least 13 people and left entire communities under water.

News

Florence leaving catastrophic flooding in Carolinas [photos]

Mark Niquette, Olivia Carville and Anna Edney| September 15, 2018

Catastrophic flash floods are likely in the Carolinas and Appalachians through early next week.

News

Florence's floodwaters overwhelm coastal North Carolina; at least 5 dead

Mark Niquette, Christopher Flavelle and Natasha Rausch| September 14, 2018

More than 20 inches of rain have drenched the region, and the total may reach 40 inches in some areas.

News

Super Typhoon Mangkhut slams Philippines with Category 5 power

Cecilia Yap| September 14, 2018

The storm could affect as many as 48.6 million people in the region.

News

Slow-moving Florence pummels North Carolina as flood waters rise

Brian K. Sullivan| September 14, 2018

Hurricane Florence made landfall near Wrightsville Beach Friday morning as a Cat 1 storm bringing catastrophic flooding.

News

Deadly gas explosions near Boston destroy homes

Naureen S. Malik, Rachel Adams-Heard, Brian Eckhouse and Ryan Collins| September 14, 2018

Dozens of explosions and fires left at least one person dead and 13 injured and displaced 8,600 customers.

Career Moves

People on the move in the P&C insurance industry: Sept. 14, 2018

Denny Jacob | September 14, 2018

News from The Travelers Companies Inc., Zurich Insurance, Perkins Coie and more.

Commentary

Is clunky tech driving away millennial employees?

Brian Berns| September 14, 2018

It’s no secret that there is a significant talent gap in insurance.

Commentary

Strategies and pitfalls for bank-insurance partnerships

Barry Seigerman| September 14, 2018

Industry veterans talk best practices in this second installment about banks that enter the insurance business.

Editor's Letter

Insurance industry works to Give Kids the World

Patricia L. Harman | September 14, 2018

By donating just a few hours of time, 1,100 insurance professionals made a world of difference.

Best Practices

5 biggest cyber threats that could impact businesses

Darian Lewis| September 14, 2018

The best overall protection is a fully developed and implemented security program, along with the appropriate insurance.

Best Practices

3 top succession strategies for agency owners: Which one's right for you?

Rob Goff| September 14, 2018

The first step in developing a succession plan is choosing a strategy that fits your insurance practice and time horizon.

News

Hurricane categories by the numbers

Christine G. Barlow, CPCU| September 14, 2018

Based on history, here's what each storm category is capable of.

Slideshow

15 cities with the worst drivers in 2018

Danielle Ling | September 14, 2018

Allstate data reveals that 94% of collisions are caused by preventable human factors.

Market Insights

North Carolina weakened its building codes in 2013

Ari Natter| September 13, 2018

It’s a decision they may regret as Hurricane Florence takes aim at the Carolinas.

News

GM recalls 1 million pickups, SUVs to fix power-steering flaw

David Welch| September 13, 2018

The flaw, attributed to an electrical and software issue, has led to 30 accidents, including two injuries.

News

Crowded Atlantic Ocean may get 5 named storms for the first time

Jim Efstathiou Jr.| September 13, 2018

For tropical storms, two’s company, three’s a crowd and five is, well, unprecedented.

News

Florence begins assault on Carolina Outer Banks, landfall looms

Brian K. Sullivan| September 13, 2018

The storm still carries 105 mile-per-hour winds, strong enough to tear off roofs and topple trees.

Expert Opinion

Hurricane Florence – A triple threat?

Bob Frady| September 13, 2018

Hurricanes bring winds, storm surge and floods – a losing trifecta for anyone in the storm’s path.

Commentary

3 leading data trends shaping the future of insurance claims management

Holly Tachovsky| September 13, 2018

Empowering claims professionals with data will pave the way for profitability, retention and growth.

Market Insights

Windshield repairs provide options for fraud

Fred Lizza| September 13, 2018

Parts-shifting and billing discrepancies are frequent methods of inflating claims.

Best Practices

Prepare for flooding from Hurricane Florence with this checklist

Denny Jacob | September 13, 2018

The storm is expected to make landfall Thursday evening or early Friday morning.

Market Insights

The ‘whys’ behind lack of flood insurance coverage

Christine G. Barlow, CPCU| September 13, 2018

Property owners need to better understand how to mitigate the risks of damage from flooding as well as the terms and conditions of their flood insurance coverage.

Market Insights

The E&S insurance sector continues to innovate and thrive

Shawn Moynihan | September 13, 2018

If only something could be done about all that excess capacity?

Commentary

Florence landfall forecast: A new twist

James Cosgrove| September 13, 2018

Florence is now expected to stall over, or very near to, the Carolina coastline.

News

Florence may leave 3 million homes and businesses without power

Jim Efstathiou Jr. and Christopher Martin| September 12, 2018

This is no ordinary storm, and people could be without power for a very long time — not days but weeks.

News

Farmers in Hurricane Florence’s path race to cushion the blow

Shruti Date Singh| September 12, 2018

Any flooding could compromise fields that haven’t been picked yet this season.

News

Hurricane Florence heads for Duke Energy’s nuclear reactors

Christopher Martin| September 12, 2018

The plan is to shut the 1,870-megawatt plant two hours before tropical storm-force winds reach the facility.

Market Insights

Sedgwick gets new majority owner in $6.7B deal

Danielle Ling | September 12, 2018

The deal will be finalized later this year.

News

Gov. Cuomo signs legislation to give benefits for 9/11 volunteers, workers

Denny Jacob | September 12, 2018

The extension allows more individuals additional time to file for workers' comp., disability and accident death benefits.

News

Florence's hit to insurers starts early as businesses shut down

Ivan Levingston and Katherine Chiglinsky| September 12, 2018

Mass evacuations in the Carolinas and Virginia are starting the clock ticking on business-interruption policies.

News

Around the P&C insurance industry: Sept. 12, 2018

Denny Jacob | September 12, 2018

News from HUB International Limited, Brownyard Group, Innovisk Capital Partners and more.

Expert Opinion

Bodily harm: The next frontier for cyber

Joshua Motta| September 12, 2018

When you imagine falling victim to a cyber attack or widespread technology failure, you probably picture a data breach. Think again.

Video

Erie Insurance debuts video with NFL's James Conner

Denny Jacob | September 12, 2018

The video is part of a new Erie Insurance marketing campaign to promote the value of insurance agents.

Analysis

Winning the war on insurance claims fraud

Dan Donovan| September 12, 2018

Insurers should weigh the time and cost of developing systems in-house vs. purchasing an established system.

Analysis

Insurance challenges may arise from vandalized property

FC & S Editors | September 12, 2018

Coverage Q&A: When an empty property is vandalized, insurers may need to determine whether the property was truly vacant or simply unoccupied?

News

Hurricane Florence threatens the coast from South Carolina to Virginia

Patricia L. Harman | September 12, 2018

Policies determine coverage in the event of a loss. Here are five things to know about flood insurance.

News

How businesses and industries are preparing for Hurricane Florence

Bloomberg News| September 11, 2018

Florence could be especially devastating for the tourism business in the Carolinas because of its unusual westward path.

News

Hurricane Florence preparations: U-Haul offers 30 days’ free self-storage

Rosalie Donlon | September 11, 2018

Homeowners are advised to move their belongings out of Hurricane Florence’s path if they can. Self-storage units are one option.

News

Hurricane Florence poses $20 billion threat for insurers if history repeats

Danielle Ling | September 11, 2018

Nearly 759,000 homes are threatened by Hurricane Florence.

News

Hurricane Florence's risks: Toxic sludge and lagoons of pig manure

Jim Efstathiou Jr., Sylvia Carignan and Shruti Date Singh| September 11, 2018

Hurricane Florence’s potential for destruction includes increased risks for the environment and public health.

News

Tropical Storm Olivia is set to strike Hawaii overnight Tuesday

Brian K. Sullivan| September 11, 2018

Storm warnings have been posted on Maui, Oahu and the Big Island of Hawaii, where 10 to 15 inches of rain could fall.

News

Monsoonal rains devastate Southern India, triggering $4B in losses

Danielle Ling | September 11, 2018

Kerala state experienced the worst flooding since 1924, leaving over 500 people dead or missing.

Market Insights

New workers' comp. program announced for cannabis industry in Calif.

Denny Jacob | September 11, 2018

The program was created by Atlas General Insurance Services to serve businesses and workers in the cannabis industry.

I don’t need SEO, I’m an insurance agent!

Ashleigh Rothhammer| September 11, 2018

SEO can have a big impact on small businesses like insurance agencies.

Profile

Profile in excellence: ACE Customer Champion Award winner

Patricia L. Harman | September 11, 2018

Insurance claims professionals represent the company to an insured, so experience matters.

Best Practices

8 ways to prevent roommate theft

Jayleen R. Heft | September 11, 2018

Roommate theft can be hard to tackle so it's important to have the right insurance to protect yourself.

Analysis

How to know if you’re ready to invest in new technology

Doug Mohr| September 11, 2018

Making the call to upgrade your technology is a monumental decision.