Resources

• Identify Risk and Avoid Fraud with the Halo Effect

  From Daisy Intelligence

  Proactively tackling fraud in an insurance business has never been more critical. Consumers have expected improved levels of service during the pandemic and migrated to online interaction, driving demand for claims automation. This paper demonstrates how identifying and acting on the Halo Effect is crucial to all aspects of risk management and how AI automation is necessary against fraud and risk to grow profits and retain customers.

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• Program Business: Technology Can Unlock the True Value of Data

  From VIPR Solutions

  Sharing data within the program business market is crucial for reporting purposes but embracing truly frictionless data sharing can also improve overall business performance - if certain challenges can be overcome. Download this free guide and learn how automated, smart systems can help improve data validation, risk management and is critical for governance reporting and value-added analysis.

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• Healthy, Happy, Hybrid: Insurance Industry Evolution in the New Digital Era

  From Speech Processing Solutions USA Inc.

  Download this white paper and learn how strategies such as integrating flexible work models and appropriately blending automation with personalized (e.g. human) service can help insurance companies meet evolving needs for running their business and for best serving their customers and employees.

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• Low-Code Guide for Insurers

  From Appian

  Download this guide to learn how low-code development can benefit your company and how to find the best platform--one that delivers powerful process automation capabilities in addition to low-code speed, catering to developers and non-technical users alike and enable rapid change by allowing users to create complex business flows in an artificial intelligence-assisted, visual, drag-and-drop design environment.

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• Voice is the Choice in a Contactless World

  From Speech Processing Solutions USA Inc.

  Create more productive, efficient, and streamlined operations with contactless solutions.

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• Voice Tech & Finding Our Footing in Post Pandemic Work

  From Speech Processing Solutions USA Inc.

  Discover how voice recognition can improve communication and productivity for your dispersed claims team.

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• Dictation solutions that deliver accuracy, speed and agility -- anytime, anywhere

  From Speech Processing Solutions USA Inc.

  Ensure your field claims management is fast, accurate and more secure.

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• Effective Use of Geolocation to More Accurately Manage Risk

  From Melissa

  As property risk shifts to reflect a changing climate, having accurate, updated geolocation data is more important than ever. Download this white paper and learn how you can gain access to rich geolocation data that provides a current, complete picture of a property to be assessed.

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• Using Predictive Analytics to Enhance Claims Litigation Management: 3 Sinkholes to Avoid

  From charlee.ai

  This white paper explores answers to common questions in the minds of carriers as they embark on a predictive analytics journey, such as: what it takes to accurately predict litigation, how early in the claim’s cycle is a prediction most effective, how staff will be encouraged or discouraged, and how to effectively remove machine learning biases and add explanations so operational staff can confidently mitigate the predictive claims to drive successful outcomes.

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• Automated Underwriting: Winning in the Race to Zero

  From Verisk

  Increasing speed and accuracy in your underwriting process with easy to integrate and highly scalable technology can boost your efficiency and optimize your customers’ experience.

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• Data and Insurtech: Fueling the Journey to Artificial Intelligence

  From Price Digests

  On the road to AI? Don’t underestimate the importance of your data. Download this white paper and learn how consumer demand for faster responses and online self-service is fueling decisions on policies and claims made using data, business rules and machine learning; including how AI can help lower commercial vehicle insurance risk.

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• Why High-Performing Agencies Use an Insurance CRM: 5 Reasons

  From Vertafore

  This eBook demonstrates how bringing organization, analytics, automation, and transparency to your agency can help you maximize efficiency and create a more profitable business.

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• Why Property Insurance Claims Professionals Need to Embrace AI Now

  From Arturo

  Optimizing claims starts with data and technology that can help you make decisions with intelligence. Download this white paper to unpack the power (and problems) that come with using data, discover how AI can help across the claims cycle and learn what the future holds for claims in P&C insurance.

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• How P&C Insurers Provide Digital Engagement for Premium Agent Experiences

  From Glia

  Download this white paper and learn how a digital first approach can help agents sell more and increase their annual premium, resulting in a winning strategy to supercharge your agent network.

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• Reducing Commercial Auto Risk Exposure for Incomplete Trucks Through Accurate Data and Automation

  From Price Digests

  Are you understating premiums on commercial trucks? “Complete” vs. “incomplete” is a significant distinction for commercial trucks and causes premium leakage when agents and underwriters rely on decoding the VIN to estimate the Original Cost New (OCN). Download this guide to learn how to reduce exposure and mitigate costly premium leakage.

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• Hurricane Exposure: The State of Gulf Homes

  From Arturo

  This hurricane exposure report analyzes 17,398,366 single-family residences across Texas, Louisiana, Mississippi, Alabama, Florida, Georgia and South Carolina and gleans the state of property across the Gulf Coast in advance of hurricane season. Download it now to learn how you can assess and mitigate current and future hurricane risk.

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• Future of Claims 2021 Report: COVID-19 Accelerates Claims Automation

  From LexisNexis® Risk Solutions

  The COVID-19 pandemic accelerated our journey toward claims automation, and there’s no turning back.

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• Claims Predictions: How Claims Workflows Will Evolve in the Next Few Years

  From LexisNexis® Risk Solutions

  Claims workflows are expected to evolve significantly in the next few years. Discover 3 predictions for how they might improve so you can start preparing your organization today.

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• Next Generation Data For Insurance

  From Carpe Data

  Social and other publicly available online data are increasingly regarded by executives as highly indicative of various behavioral characteristics, and can provide a broader and more robust picture of a business or individual than traditional demographic “profile” data. Download this white paper and learn how carriers can leverage this data to better understand their customers.

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• How to Create Seamless Claims Experiences for Customers

  From LexisNexis® Risk Solutions

  Download this guide and learn how to leverage insights and data to implement a seamless claims experience for your customers.

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• Building a Technology Ecosystem that Enables a Superior Property Claim Customer Experience

  From Contractor Connection

  Insurers face formidable challenges when it comes to the end-to-end handling of high-volume property claims--from operational inefficiencies that increase cost and indemnity inaccuracies that impact the loss ratio, to increased loss adjustment expenses, and meeting and exceeding ever increasing customer satisfaction expectations by policyholders. Download this white paper and learn how to increase efficiency and accuracy while enhancing customer satisfaction.

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• How P&C Insurers are Using Digital Customer Service as a Differentiator

  From Glia

  P&C carrier contact centers are not going away any time soon and in the digital world, the quality of customer service is critical. This white paper reveals how a standalone chat is not enough to improve CSR confidence, customer satisfaction, and to differentiate yourself as both an insurer and employer of choice. Download it now to learn how greater digitization can help.

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• Video eBook: 5 Reasons High-Performing Agencies Use a Service Enablement Tool

  From Vertafore

  Is selling more insurance enough to grow your business? Watch this 16 minute video ebook and learn how you can bring organization, analytics, automation and transparency to your service department in order to maximize efficiency and create a more profitable agency in 2022 and beyond.

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• 3 Ways to Jumpstart Your Agency Growth

  From Vertafore

  After a year like no other, now is the time to make sure your team has the capacity to grow.

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• Roadmap to Becoming a Modern Independent Agency

  From Vertafore

  The time has come to embrace the promises technology can help you keep. Discover how to ensure you have what you need.

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• How the Best Insurance Agencies Stand Out

  From Vertafore

  Ensure future business success by honing in on three key areas to stand out from the competition.

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• Demystifying AI in P&C Insurance

  From Arturo

  With an overwhelming amount of information on AI, it can be difficult to unpack what it really is or how it can be applied to your business workflow. This white paper breaks down the major pressures on today’s P&C insurance industry and how AI can help combat them all at once.

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• 2022 Business Intelligence for Insurance Trends

  From WaterStreet Company

  Discover the Business Intelligence trends that are enabling insurers to make better decisions and improve the accuracy of underwriting and pricing.

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• How to Move Towards a 'Predict and Prevent' Mindset

  From Arturo

  With advances in artificial intelligence and machine learning, it can be challenging to discern which technologies are right for your business. This guide will help you shift from a responsive to a proactive approach for mitigating P&C risk.

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• Investing in Your Company's Future During Times of Change

  From Appian

  Find out how to keep up with customer demands and prepare for the future.

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• 7 Ways to Modernize the Claims Experience Using What You Already Have

  From Appian

  Modernizing your customers’ claims experience is the key to avoiding costly claims leakage.

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