Resources

• Five Benefits From Modernizing Customer Communications

  From Cincom

  Measuring the impact of customer experience efforts is difficult and most insurance companies struggle to tie customer experience investments to the bottom line. However, insurers that have successfully modernized their customer communication strategies have reaped benefits in revenue, cost and compliance. Download this white paper to learn more.

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• How Well Does Your Claims Management Lifecycle Perform?

  From ABBYY

  This ebook offers tips and techniques to improve your claims management lifecycle to satisfy customers and reduce fraud. You’ll also learn how to extract meaningful insights from your processes and plan for successful upgrades.

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• How Well Does Your Policy Administration Lifecycle Perform?

  From ABBYY

  The Process Intelligence empowers insurance organizations to gain a complete understanding of business processes and the content that fuels them. This insight opens doors to opportunities for improving the policy management lifecycle and increases your flexibility to scale. Download this eBook to learn more.

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• When Insurtech Meets Coretech, the Customer Wins

  From EIS

  In order to remain competitive and scalable, the next phase of digital transformation for insurance carriers must fulfill the need for customer experiences that are informed, personalized, and above all: fast. Download this white paper for a deep-dive into how coretech solves off-the-shelf insurtech woes and positions insurance companies to succeed in the future.

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• Roadmap to Becoming a Modern Independent Agency

  From Vertafore

  The time has come to embrace the promises technology can help you keep. Discover how to ensure you have what you need.

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• APIs: the New Game Changer for Commercial Auto Carriers

  From Price Digests

  With the rise of insurtech, commercial auto insurance has become a vibrant and dynamic playing field built on fast pace, recognition of consumer needs and a keen awareness of the competition. This eBook outlines how application program interface (API) solutions offer modern insurance companies a mechanism to rapidly respond to any market segment disruptions to boost stability while accounting for growth.

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• Modernizing Customer Communications

  From Cincom

  Use modern communications techniques and tools to improve your customer experience strategy.

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• Future of Claims 2021 Report: COVID-19 Accelerates Claims Automation

  From LexisNexis® Risk Solutions

  The COVID-19 pandemic accelerated our journey toward claims automation, and there’s no turning back.

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• Is Greenfield the Right Approach to Your Digital Transformation?

  From EIS

  How a new innovative strategy can help you identify unmet property & casualty customers’ needs.

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• 7 Ways to Modernize the Claims Experience Using What You Already Have

  From Appian

  Modernizing your customers’ claims experience is the key to avoiding costly claims leakage.

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• How to Boost Growth Amidst Insurance Distribution Evolution: 3 Ways for Carriers to Succeed in the Industry's Next Phase

  From Vertafore

  Effective distribution is not only a key growth driver, it’s also the best way to serve your end-insured. It’s essential to strengthen your channels moving forward to better support your business, partners and consumers. Download this eBook to learn what you’ll need to build an effective end-to-end distribution channel.

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• Digital Claims Processing: The Cornerstone of a Successful Technology Strategy for Insurers

  From VPay

  Consumers want claims payments to be fast and easy. Are you delivering?

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• Unlock the Full Value of Digitized Insurance

  From WhatFix Inc

  Make sure your digital transformation succeeds by understanding common obstacles and how you can address them.

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• Smarter, Faster Claims Models: The Insurer's New Digital Payment Imperative

  From VPay

  It’s a new day for digital engagement. Discover how you can capitalize on efficiencies while addressing consumer expectations.

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• Digital Transformation: 4 Characteristics of a Winning Strategy

  From VPay

  The pandemic changed the game in terms of policyholder interaction. Make sure you and your customers both win.

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• 7 Secrets from Highly Effective Insurance Quality Programs

  From Athenium Analytics

  What will it take for you to develop a best-in-class quality program? Discover 7 secrets to ensure successful QA for your business.

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• 7 Questions to Ask Before Designing Your Insurance QA Program

  From Athenium Analytics

  You finally have the green light, but before you start building (or revamping) an audit program, make sure you’re set up for success.

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