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News and information for property & casualty insurance agents & brokers, including insight and information on prospecting, agency management, agency marketing, developing carrier relationships, claims handling, and much more.

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  • News  

    5 Florida roofing contractors arrested for insurance fraud, other crimes

    Steve Hallo |

    At least five Florida roofing company employees have recently been arrested for defrauding insurance companies.

  • Slideshow  

    MarketWatch: Top rated car insurance apps in 2023

    Elana Ashanti Jefferson |

    Seventy percent of all digital media use in the U.S. comes from mobile apps.

  • News  

    Maryland judge sides with insurer in dispute involving 22 damaged condo roofs

    Riley Brennan |

    The insurance carrier argued that some of the damage submitted in the claim was pre-existing and not caused by a storm.

  • News  

    Around the P&C insurance industry: December 6, 2023

    PC360 Staff Writer |

    Insurance industry news from Higginbotham, Duck Creek Technologies, NFP and more.

  • Market Insights  

    Auto insurance shopping growth dropped in Q3

    Brittney Meredith-Miller |

    Shifting demographics in auto policy shopping are likely to become the norm, says LexisNexis.

  • Podcast  

    The connection between mental health care and workers' comp

    Elana Ashanti Jefferson |

    The impact of work-related stresses can be cumulative. CorVel's Karen Thomas advocates for proactive solutions.

  • Commentary  

    As AI advances, so should our investment in human touch

    Bryan Davis |

    AI gives us the gift of time. Invest that time in insurance agents to make the customer experience more delightful.

  • Market Insights  

    AM Best's negative position on U.S. personal lines extending into 2024

    Steve Hallo |

    The outlook is driven by a host of factors, including rising loss cost severity and increased losses from secondary perils.

  • Commentary  

    The impact of revamped trucking tech on commercial insurance

    Naveen Kuman |

    Forward-thinking insurers are creating new products to fulfill the evolving needs of commercial-trucking customers.

  • Best Practices  

    Digital, mechanical & physical clues that hint at auto insurance fraud

    Steve Hallo |

    Around 15% of all auto premiums paid are used directly to cover undetected fraudulent claims, J.S. Held reports.

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Resources

  • The State of Customer Outreach: Top Ten Findings for Insurance

    The State of Customer Outreach: Top Ten Findings for Insurance

    From TransUnion

    Download this eBook and learn about challenges, goals and strategies for improving customer experience, revenue growth and operational efficiency. Discover the importance of integrating voice and digital channels, addressing low answer rates and leveraging technology for better customer contact. The study provides insights into insurers' priorities, key challenges and the role of technology solutions in achieving success.

    Download Resource ›

  • Commercial Property Preparedness: Bracing for Changing Risks

    Commercial Property Preparedness: Bracing for Changing Risks

    From OneShield

    Commercial insurers have faced many challenges in 2023 due to a record number of billion-dollar weather events, inflation and a tightening reinsurance market. The increasing focus on individual risk levels in the reinsurance market requires insurers to embrace new technology, data, and tools to improve loss ratios and customer satisfaction. This eBook explores solutions to navigate these challenges and enhance risk management capabilities.

    Download Resource ›

  • Engineering the Future of Insurance: Exploring Generative AI's Enterprise-Wide Impact

    Engineering the Future of Insurance: Exploring Generative AI's Enterprise-Wide Impact

    From EPAM

    Leading insurers are beginning to send clear signals that they intend to shape their generative AI (GAI) futures rather than reacting to the inevitable wave of GAI change underway. If you don’t start strategizing your journey, there’s no guarantee that you’ll be able to catch up to your competition -- the time to start standing up your GAI capabilities is now. Download this white paper to get started.

    Download Resource ›

  • How to Transform Your Insurance Marketing with Generative AI

    How to Transform Your Insurance Marketing with Generative AI

    From Total Expert

    Generative AI, a cutting-edge tool within AI, is unfolding before us, and its impact is reverberating across industries. From marketing strategies to HR practices, generative AI is reshaping the way we work. The insurance sector, often seen as traditional, is not immune to this transformative force. Download this white paper to learn how GAI is transforming insurance marketing.

    Download Resource ›

  • Get Your House in Order for AI: Why Insurers Should Clean Up Their Data To Make Way for AI

    Get Your House in Order for AI: Why Insurers Should Clean Up Their Data To Make Way for AI

    From Origami Risk

    Utilizing AI in insurance is a tool that has tremendous potential, but the path is not without challenges. Neglecting data management leads to chaos. Download this white paper to explore the transformative journey of AI in insurance--break through barriers, prepare your data, and unlock AI's full potential.

    Download Resource ›

  • 7 Proven Strategies for Successfully Implementing a P&C Core Insurance Cloud Platform

    7 Proven Strategies for Successfully Implementing a P&C Core Insurance Cloud Platform

    From Origami Risk

    Did you know that a staggering 70% of digital transformations fall short of expectations? The key to success lies in a business-led, technology-enabled approach, and this industry guide reveals the path to triumph. Major reasons behind transformation failure are discussed, and insights derived from successful implementations with over 900 SaaS clients in the insurance and risk management sector are unveiled.

    Download Resource ›

  • Insurer Cost Reduction & Operational Efficiency: ROI of Payments

    Insurer Cost Reduction & Operational Efficiency: ROI of Payments

    From One Inc

    This report discusses P&C insurer pressures, priorities and the ways in which digital payment optimization can significantly reduce insurer costs while increasing operational efficiencies and improving combined loss ratios.

    Download Resource ›

  • Closing the Gaps: Expanding Your Technology Ecosystem

    Closing the Gaps: Expanding Your Technology Ecosystem

    From OneShield

    The right strategic approach to technology ecosystems brings competitive advantages to forward-looking insurers -- including small and mid-sized carriers, regional players, and start-up MGAs. Starting with a solid core system strategy, learn how to creatively leverage third-party applications to enhance customer and agent experiences, enable automation, predictive risk modeling, and more.

    Download Resource ›

  • The Renewal Solution: Addressing Poor Loss Ratios With Property Intelligence

    The Renewal Solution: Addressing Poor Loss Ratios With Property Intelligence

    From Arturo

    Billions of dollars of losses are compounding for insurance carriers everywhere. If you’re only assessing property risk at the beginning of the policy, you’re missing major portions of the lifecycle and opportunities to reduce underinsurance, capture premium leakage, and balance your risk profile. Download this white paper to learn about the renewal solution.

    Download Resource ›

  • Insurance Outlook 2023

    Insurance Outlook 2023

    From Arturo

    As we head into the new year, insurers all have a part to play in defining the outlook and future. Insurability, underinsurance, climate change and customer experience are all daunting challenges. Download this white paper to learn about the current state of insurance and what to look out for in 2023.

    Download Resource ›

Browse More Resources →

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