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Information for claims executives, managers, adjusters and investigators, focusing on property & casualty, auto and workers' compensation claims. Topics include: environmental issues, emerging risks (e.g., marijuana, active shooters), workforce issues, maritime claims, etc.

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  • News  

    Software company exemplifies insurance innovation

    Maura Keller |

    The deadline for the 2022 NU PropertyCasualty360 Luminaries program is now May 31, 2022. Complete your nominations today!

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    The business of claims: Past, present and future risks

    Patricia L. Harman |

    AXA XL’s Jim DiVirglio reflects on how the pandemic affected claims organizations and shares the trends he’s seeing in the insurance industry.

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    Another $13M added to the Champlain Towers South settlement

    Melea VanOstrand |

    The closing for the condominium collapse site is expected to be completed by the end of July.

  • Commentary  

    Insurance decisioning: Bridging automation and customer experience

    Jim Sorrells |

    How can insurers keep their customers happy and connected while creating a more streamlined experience?

  • News  

    Traffic fatalities reached a 16-year high in 2021

    Brittney Meredith-Miller |

    A report from the NHTSA shows auto fatalities skyrocketed in 2021, and the USDOT has implemented new strategies to combat these deaths.

  • News  

    Florida bills create reinsurance fund and address aging roofs

    Associated Press |

    The bills would allow for more state oversight so regulators can spot trends, analyze reasons and try to prevent the future failure of insurers.

  • Best Practices  

    Climate considerations in the home-buying process

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    Extreme weather events increasingly impact premiums and the availability of insurance products.

  • News  

    Who's using what in P&C insurance: May 23, 2022

    PC360 Staff Writer |

    Insurance technology news from Paul Davis, Fenris Digital, Socotra and more.

  • Market Insights  

    The danger of 'working harder'

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    How automating claims processes can ultimately improve customer satisfaction and give clients what they really want.

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    Embracing innovation can allow insurers to remain competitive in uncertain times.

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Resources

  • 12 Insurance Industry Trends in 2022

    12 Insurance Industry Trends in 2022

    From One Inc

    This report discusses the challenges and opportunities impacting P&C insurance in 2022 and 12 trends that will drive the ability to provide a frictionless customer experience.

    Download Resource ›

  • Get the Roof Right: How Home Insurers Can Get a True View of Roof Risk

    Get the Roof Right: How Home Insurers Can Get a True View of Roof Risk

    From LexisNexis® Risk Solutions

    Accurately assessing roof condition is crucial for home insurers looking to reduce risk. Download this white paper and learn how to properly assess roof condition using aerial imagery data with important claims-driven context in order to underwrite appropriately, better manage risk and improve the customer experience.

    Download Resource ›

  • How the Best Insurance Agencies Stand Out

    How the Best Insurance Agencies Stand Out

    From Vertafore

    Ensure future business success by honing in on three key areas to stand out from the competition.

    Download Resource ›

  • Market Factors Not the Only Driver for D&O Policy Pricing

    Market Factors Not the Only Driver for D&O Policy Pricing

    From Amwins

    While market trends always influence an insured’s ability to obtain coverage, determining policy pricing, terms and conditions is ultimately dependent on the unique exposures of the insured and the coverages desired. Download this white paper to learn factors to consider when selling or renewing D&O policies in order to best meet the insured’s needs.

    Download Resource ›

  • How Mid-Market P&C Carriers Can Orchestrate the Tools of Digital Transformation to Accelerate Growth

    How Mid-Market P&C Carriers Can Orchestrate the Tools of Digital Transformation to Accelerate Growth

    From WNS

    Mid-market carriers are leveraging third-party service providers to accelerate their transformation. Download this white paper and learn how operational transformation solutions have evolved, allowing middle-market players to compete without having to undergo the organizational change that would have been required 10 years ago.

    Download Resource ›

  • Auto Insurance Trends Report: Rebound or Revolution?

    Auto Insurance Trends Report: Rebound or Revolution?

    From LexisNexis Risk Solutions

    Learn how you can better navigate the ripple effects of changing auto insurance trends.

    Download Resource ›

  • Perils & Promise for the Modern Insurer: 5 Best Practices for Navigating Digital Transformation

    Perils & Promise for the Modern Insurer: 5 Best Practices for Navigating Digital Transformation

    From Socotra

    Only 16% of executives say their companies are successfully undergoing digital transformation. While there is no one-size-fits-all path to success, there are best practices that can give insurers a more deliberate approach to modernization, taking into account current needs and future goals. Download this white paper and learn 5 best practices to navigate the perils and promise of digital transformation.

    Download Resource ›

  • Demystifying AI in P&C Insurance

    Demystifying AI in P&C Insurance

    From Arturo

    With an overwhelming amount of information on AI, it can be difficult to unpack what it really is or how it can be applied to your business workflow. This white paper breaks down the major pressures on today’s P&C insurance industry and how AI can help combat them all at once.

    Download Resource ›

  • Modern Technology Is Key to Retaining Insurance Employees Amid the 'Great Reshuffle'

    Modern Technology Is Key to Retaining Insurance Employees Amid the 'Great Reshuffle'

    From Susco

    The “Great Reshuffle” is placing pressure on insurance companies to improve technology within and prevent their best employees moving on to other insurance organizations. It is important to re-evaluate legacy systems and find a partner that can help transform the workplace so that employees are empowered, productive, effective and invested in their jobs. Download this white paper to learn strategies for succeeding during the Great Reshuffle.

    Download Resource ›

  • Quick Start Guide to Building an Insurtech MGA in 2022

    Quick Start Guide to Building an Insurtech MGA in 2022

    From Socotra

    Launching an MGA is a lengthy process, requiring multiple steps that often overlap or run in parallel. Download this quick start guide and learn 3 steps to set your new MGA up for success.

    Download Resource ›

  • How Capturing Emerging Risks Can Help Agents Grow Their Businesses

    How Capturing Emerging Risks Can Help Agents Grow Their Businesses

    From Prime Insurance Company

    Emerging markets are growing fast, including hard-to-place risks that are served by specialty insurance in areas such as property risks, commercial auto, industry-specific risks and an influx of specialty purpose acquisition companies. Download this white paper to learn how to capture emerging risks and grow your book of business.

    Download Resource ›

  • E & S Startups Emerge to Take on Insurance's Biggest Risks

    E & S Startups Emerge to Take on Insurance's Biggest Risks

    From OneShield Software

    It’s a good time to be in the E&S market. Indeed, E&S typically fares well during cycles when the standard market is challenged -- and currently with loss trends, social inflation, and severe weather events, it’s safe to say that the P&C industry has certainly been challenged.

    Download Resource ›

  • 2022 Business Intelligence for Insurance Trends

    2022 Business Intelligence for Insurance Trends

    From WaterStreet Company

    Discover the Business Intelligence trends that are enabling insurers to make better decisions and improve the accuracy of underwriting and pricing.

    Download Resource ›

  • Unleash Your Team's Potential: A Guide for Commercial Insurance Leaders

    Unleash Your Team's Potential: A Guide for Commercial Insurance Leaders

    From Relay Platform

    The latest electronic placement systems are built to help insurance agencies and brokerages eliminate common inefficiencies that consume their team’s time. By automating the time associated with data intake, quote chasing & comparisons, proposal development, and lead & renewal management, a well-designed system provides many benefits. Download this guide and learn more about the benefits of equipping brokers and agents with gold-standard digital distribution technology.

    Download Resource ›

  • How to Move Towards a 'Predict and Prevent' Mindset

    How to Move Towards a 'Predict and Prevent' Mindset

    From Arturo

    With advances in artificial intelligence and machine learning, it can be challenging to discern which technologies are right for your business. This guide will help you shift from a responsive to a proactive approach for mitigating P&C risk.

    Download Resource ›

  • How to Turn Digital Experiences Into Profitable Insurance Customer Relationships

    How to Turn Digital Experiences Into Profitable Insurance Customer Relationships

    From Lightico

    Digital insurtech companies are introducing a new scale of competition into the insurance market, the likes of which have never been seen before. This guide explores why a digital customer lifecycle outlook will be pivotal for insurers’ success in the years to come.

    Download Resource ›

  • Transform Your Legacy Systems for a Digital Future

    Transform Your Legacy Systems for a Digital Future

    From OneShield Software

    In this article, gain insights for highly effective implementation of mission critical digital initiatives. Success requires buy-in from internal constituents, a clear vision of goals, the ability to articulate the minimum viable product ? and much more.

    Download Resource ›

  • The Crisis Of Underinsurance

    The Crisis Of Underinsurance

    From ReSource Pro

    Commercial policyholders are being exposed to weaknesses in their insurance coverages. How can you stay ahead of underinsurance, better inform your clients and make sure you’re not leaving revenue on the table?

    Download Resource ›

  • The New Insurance Billing Best Practices

    The New Insurance Billing Best Practices

    From Invoice Cloud, Inc.

    Carriers are forced to continuously recalculate how to balance customer health concerns with critical revenue collections, policyholder relationships and complying with the industry’s new best practices. This white paper explores how COVID-19 continues to change billing and collecting premiums and how you can adapt to meet changing demands.

    Download Resource ›

  • Insurer Guide: Renewing the Legacy System

    Insurer Guide: Renewing the Legacy System

    From Susco

    As digital transformation is key to remaining competitive in a fast-paced world, the task of modernizing IT systems is especially important for insurers. Download this guide and learn how you can embrace innovation while avoiding project failure in a legacy software conversion.

    Download Resource ›

  • The Future of Insurance: Digital Sales & Claims Trends Revealed by Professionals

    The Future of Insurance: Digital Sales & Claims Trends Revealed by Professionals

    From Lightico

    Ensure you’re prepared to meet the challenges of evolving customer expectations.

    Download Resource ›

  • Best Practices for Creating an Insurance Quoting API: The Ultimate Guide for Carriers,  MGA-MGUs & Their Partners

    Best Practices for Creating an Insurance Quoting API: The Ultimate Guide for Carriers, MGA-MGUs & Their Partners

    From Relay Platform

    The insurance and reinsurance industry is re-shaping and re-tooling at a record pace. The most exciting digitization technology making waves in the industry today is the quoting API, which boosts efficiency and retention. Download this ultimate guide for carriers, MGA-MGUs and their partners to learn best practices for creating an insurance quoting API.

    Download Resource ›

  • 7 Secrets from Highly Effective Insurance Quality Programs

    7 Secrets from Highly Effective Insurance Quality Programs

    From Athenium Analytics

    What will it take for you to develop a best-in-class quality program? Discover 7 secrets to ensure successful QA for your business.

    Download Resource ›

Browse More Resources →

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