Claims

Information for claims executives, managers, adjusters and investigators, focusing on property & casualty, auto and workers' compensation claims. Topics include: environmental issues, emerging risks (e.g., marijuana, active shooters), workforce issues, maritime claims, etc.

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Claims Stories

News

JD Power: Digital tools boosting auto insurance shopping

By Corey Dahl

Research

2026 Political violence and civil unrest trends to watch

Slideshow

6 Tips to prevent car theft

Trending Stories

1

Artificial Intelligence

Insurance customers are ready for voice AI. Are agencies ready to deliver it?

2

Agency Management

Making a difference: June 5, 2026

3

People on the move in the P&C insurance industry: June 5, 2026

4

Regulation/Legislation

Two Democrats lead California insurance commissioner race

5

Commercial Lines

Best metro areas for small businesses

Webcasts

Smarter Territorial Pricing Powered by Driving Behavior Data

Sponsored by Arity Watch Now

Beyond 2025: Winning Strategies for Property Underwriting Success

Sponsored by Guidewire Watch Now

Masters of Uncertainty: 2025 Independent Insurance Agent Survey Results

Editorial webcast sponsored by Steadily Watch Now

Podcasts

Raising the Roof on Rooftop Claim Innovations

Alpine Intel (Sponsored) Listen Now

What's the Secret Sauce Behind Four Luminaries Finalists?

Ink Digital Marketing (Sponsored) Listen Now

Georgia Insurance Commissioner race heats up during May 19th primary

Elana Ashanti Jefferson Listen Now

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Claims Technology

First notice of loss is where fraud hides

First notice of loss is where fraud hides

Data, models and market discipline: The new rules of underwriting

Data, models and market discipline: The new rules of underwriting

Who's using what in P&C insurance: June 1, 2026

Who's using what in P&C insurance: June 1, 2026

Fixing the first minute of insurance agency workflows

Fixing the first minute of insurance agency workflows

Auto

Liberty Mutual launches ChatGPT-based auto quoting app

Liberty Mutual launches ChatGPT-based auto quoting app

7 Defensive driving skills that separate great drivers from the rest

7 Defensive driving skills that separate great drivers from the rest

NY governor signs auto insurance reform package

NY governor signs auto insurance reform package

Speeding, distracted driving spike Memorial Day weekend

Speeding, distracted driving spike Memorial Day weekend

Litigation

Chubb, Fidelis lose $340M in Russia jet claims

Chubb, Fidelis lose $340M in Russia jet claims

Court reverses workers' comp award for inebriated UPS driver

Court reverses workers' comp award for inebriated UPS driver

Insurance mogul sentenced to 12 years in $2B fraud case

Insurance mogul sentenced to 12 years in $2B fraud case

Four arrested in multi-million dollar insurance scam

Four arrested in multi-million dollar insurance scam

Investigative & Forensics

A loose wire caused blackout on ship that took down Key Bridge in Baltimore

A loose wire caused blackout on ship that took down Key Bridge in Baltimore

State Farm’s new workforce program could mean layoffs in ‘limited scenarios’

State Farm’s new workforce program could mean layoffs in ‘limited scenarios’

Top states for medical malpractice

Top states for medical malpractice

Nearly half of disputed claims are flagged by social media surveillance

Nearly half of disputed claims are flagged by social media surveillance

Education & Training

5 Hurricane season supply-chain risks (and what to do about them)

5 Hurricane season supply-chain risks (and what to do about them)

The case for regulatory modernization alongside insurance innovation

The case for regulatory modernization alongside insurance innovation

Making a difference: May 8, 2026

Making a difference: May 8, 2026

From classrooms to carriers: How insurers are reimagining talent pipelines

From classrooms to carriers: How insurers are reimagining talent pipelines

Catastrophe & Restoration

Natural-disaster insurance gap surpasses $420B globally

Natural-disaster insurance gap surpasses $420B globally

Florida insurance market attracts new carriers, expands competition

Florida insurance market attracts new carriers, expands competition

California Senate passes post-disaster insurance claim reform

California Senate passes post-disaster insurance claim reform

Private flood insurance isn't 'new' anymore; it's becoming infrastructure

Private flood insurance isn't 'new' anymore; it's becoming infrastructure

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