Claims

Best Practices

Paid Family Leave claims processing tips

Joy Maas | May 25, 2018

New York State’s new paid family leave law may trigger more PFL claims nationwide.

News

NOAA predicts 5 to 9 hurricanes in 2018

Brian K. Sullivan | May 24, 2018

A total of 10 to 16 named storms, tropical-strength or stronger, will likely cross the Atlantic basin.

News

Automatic brakes were disabled in Uber self-driving car fatal crash

Ryan Beene | May 24, 2018

The car’s sensors observed the pedestrian about six seconds before impact, according to a preliminary NTSB report.

News

Hurricane season is starting, and critics ask if FEMA is ready

Christopher Flavelle | May 24, 2018

FEMA lacks a second-in-command and three of four associate-administrator posts are either vacant or temporarily filled.

News

P&C industry combined ratio for Q1 2018 lowest in past 5 years

Denny Jacob | May 24, 2018

The latest report from A.M. Best shows improvement despite 2017's catastrophe losses.

News

Insured losses from May's 'Ring of Fire' near $2.5 billion, says new report

Danielle Ling | May 24, 2018

The extreme weather event created billions of dollars in damages from hail and wind across 12 states, Karen Clark & Co. reports.

News

Senator Schumer seeks extension of NFIP ahead of July 31 deadline

Steven A. Meyerowitz | May 24, 2018

Seeking stricter controls on lawyers defending insurance companies & better oversight of insurers participating in NFIP.

Commentary

Expect a shift in the auto insurance litigation landscape

Randy Maniloff | May 24, 2018

Even if widespread adoption of autonomous and self-driving cars somehow becomes a reality, they surely won't be foolproof.

Commentary

What to remember on Memorial Day

Ken Brownlee, CPCU | May 24, 2018

As we honor those who have paid the highest price to serve this great country, will what we value today change what we celebrate in the future?

News

Top hazards of volcanic ash: How to protect health & property

Jayleen R. Heft | May 24, 2018

Volcanic ashfall can cause roofs to collapse, contamination of water supplies, utility outages and make roads impassable.

News

Drones may need license plates soon as Washington updates rules

Alan Levin | May 23, 2018

The description of the proposal didn’t include details about the size of the markings or possible penalties for violations.

Commentary

The insurance industry needs social media data

Dillon Twombly | May 23, 2018

With the right tools in place to mine social media, insurance companies can get ahead of major disaster claims.

Research

53% of insurers opting to develop AI capabilities in-house, study finds

Victoria Prussen Spears | May 23, 2018

Everest Group looked at how insurers are building AI capabilities through hiring, InsurTech partnerships and other means.

Analysis

Active shooter tragedies spur insurance questions

FC&S Editors | May 23, 2018

Coverage Q&A: Insurance issues are becoming increasingly relevant as more tragic shootings occur.

News

Seat belts urged for school buses by NTSB after 2016 crashes

Ryan Beene | May 22, 2018

The NTSB also voted to recommend that the NHTSA mandate automatic emergency braking systems.

Expert Opinion

Insurance chatbots need to walk before they run

Frank Neugebauer | May 22, 2018

The best way for chatbots to help the insurance customer is by helping agents, brokers and claims specialists.

Research

Which U.S. cities face the highest risk from climate change?

Amanda Albright and Danielle Moran | May 22, 2018

Miami Beach is the most exposed city and Manatee County is the most-exposed county.

News

Assessing technology’s impact on insurance claims

Patricia L. Harman | May 22, 2018

Insurance industry executives used Twitter to discuss how technology is changing the claims process.

News

California employers: Proof of employment status is all yours

Hannah E. Smith, JD | May 22, 2018

In a decision with significant impact on the 'gig economy,' the California Supreme Court recently ruled on who has to prove that a worker is an independent contractor.

Best Practices

Senior drivers: When is it time to give up the keys?

Elana Ashanti Jefferson | May 22, 2018

Senior drivers don’t necessary cause more car crashes, but they are more likely to be seriously injured in an accident.

Best Practices

Mediation preparation includes clients too

Alan Fanger | May 21, 2018

With approximately 80% of cases that go to mediation settling, preparing clients ahead of time is critical.

News

Who's using what in P&C insurance: May 21, 2018

PC360 Staff | May 21, 2018

Property & casualty insurance partnership and tech news from Intact Financial Corp., HSB, Zeguro, Guidewire, and more.

Market Insights

2017: A bad year for commercial lines, says Fitch Ratings report

Rosalie Donlon | May 21, 2018

Some segments within commercial lines showed a profit in 2017, but other segments continue to face significant challenges.

Analysis Commentary

InsurTech & the latest trends in core systems purchasing

Karen Furtado | May 21, 2018

Many of today’s innovative new insurers & MGAs see value in the core systems that incumbent insurers & MGAs already use.

Commentary

How can tech best help small business insurance brokers?

Adam Sills | May 21, 2018

Breaking down and rebuilding insurance processes can be painstaking, but there’s still a lot more work to do.

Ranking

10 most common agribusiness insurance claims

Jayleen R. Heft | May 21, 2018

To help educate us about costly trends, Nationwide has released its 2017 most common commercial agribusiness claims.

Best Practices

Shedding some light on auto accidents

Charles C. Roberts, Jr., Ph.D., P.E. | May 18, 2018

By examining the automotive lamps, an adjuster can determine whether the headlights were on when an incident occurred. Here’s what to look for in your investigation.

Commentary

The robots are coming to insurance, but only fools rush in

John Begley | May 18, 2018

These are the steps insurers should take internally to set the stage for innovation success.

Commentary

Looking at the insurance world through digital transformation glasses

Deb Smallwood | May 18, 2018

For insurers, the journey of digital transformation involves rethinking their value proposition and business operations.

Expert Opinion

Insurance industry impact: New laws on the horizon

David A. Sampson | May 18, 2018

The 2018 election cycle means debate about insurance issues in state legislatures, and uncertain outcomes at the federal level.

News

N.Y. construction company schemed $1.8M from workers, investigation finds

Denny Jacob | May 18, 2018

Six individuals have been arrested and charged with several counts of grand larceny, scheme to defraud and insurance fraud.

News

Severe April storms resulted in $2 billion hit to U.S. economy

Victoria Prussen Spears | May 17, 2018

Public and private insurers are expected to pay at least $1.5 billion in claims as a result of April's severe weather.

News

Tsunamis, tornadoes raged in New York, New Jersey from storm

Brian K. Sullivan | May 16, 2018

Hundreds of reports of downed power lines, crushed cars and damaged homes came into the U.S. Storm Prediction Center.

Market Insights

3 ways to leverage InsurTech to your benefit

Joe Alberti | May 16, 2018

Here are three ways insurers can work with carriers to incorporate InsurTech into their business model.

Analysis

Circumstances dictate extended business income coverage

FC&S Editors | May 16, 2018

Coverage Q&A: Business income coverage is triggered when the insured's loss results in the necessary suspension of operations.

Analysis

Medicare tips for auto insurance agents

Quincy Enoch | May 16, 2018

Insurance professionals who manage bodily injury claims stemming from auto accidents need to know their way around Medicare organizations.

Best Practices

Classic cars and claims fraud

Rick Drewry | May 16, 2018

While most claims are legitimate, there are several red flags claims professionals should watch for involving classic vehicles.

Ranking

6 P&C insurance companies among best employers for veterans in 2018

Rosalie Donlon | May 16, 2018

The insurance industry can be a good career choice for military members transitioning out of the service and their spouses or family members.

The next wave of workplace safety and claims mitigation

Emil Metropoulos | May 15, 2018

The advent of connected devices and the Internet of Things is opening exciting new doors in the insurance industry.

Analysis

Insureds: Incomplete documentation can hurt your coverage

Steven A. Meyerowitz | May 15, 2018

As this fire insurance lawsuit proves, when it comes to comprehensive coverage, it’s all about the paperwork.

News

Electric-car era threatens firefighters with new risks

Alan Levin | May 15, 2018

Fires on electric vehicles are rare, but the volatile chemistry of their batteries raises new safety questions.

News

Iran oil exports face insurance snag

Alex Longley | May 15, 2018

U.S. sanctions will likely prevent covering the global tanker fleet against risks if they’re moving oil to or from Iran.

Expert Opinion

The life of a salvage vehicle

Christine G. Barlow | May 15, 2018

Some damaged vehicles have a new life following a salvage sale. Here’s a look at the process.

News

Insurers cannot escape Verizon judgment, Delaware court rules

Tom McParland | May 15, 2018

A Delaware judge has ruled that Verizon Communications Inc. is owed $48 million from insurers from having defended a shareholder suit.

Best Practices

9 vital homeowner maintenance tips to prevent costly damage & losses

Jayleen R. Heft | May 15, 2018

Here are home maintenance tips that could keep your homeowners' insurance clients safe and save them money and stress.

Market Insights

Automating auto claims: Connected cars offer new options

Dawn Mortimer | May 14, 2018

New technology is changing the way insurers are notified at the first notice of loss, and expediting every aspect of claims process.

Expert Opinion

Tech: A double-edged sword for insurance regulators

Sam J. Friedman | May 14, 2018

Regulators are challenged to enhance consumer protection as insurers rapidly expand their technological capabilities.

News

Who's using what in P&C insurance: May 14, 2018

PC360 Staff | May 14, 2018

Property & casualty insurance partnership and tech news from Roost, Nationwide, Sapiens, Duck Creek, Verisk, and more.

News

Insurer to invest in coastal wetlands to mitigate storm damages

Emily Chasan | May 11, 2018

XL Catlin and the Nature Conservancy announced plans on Thursday to develop 'blue carbon resilience credits.'

Analysis

N.Y. regulator fines insurers, broker over NRA-branded gun owner liability policies

MP McQueen | May 11, 2018

The 'Carry Guard' insurance policies were brokered by Lockton and issued by Chubb and Illinois Union Insurance Co.