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Reinsurance

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Reinsurance is pivotal to keeping insurers going in the wake of such as major insurable disasters as hurricanes and wildfires. This is where insurance professionals will find the information they need about the state of the insurance industry, managing risks, and how to navigate the most impactful events of our time.

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    Is your organization protected against costly Do Not Call (DNC) and Telephone Consumer Protection Act (TCPA) violations and fines? This comprehensive checklist explores key compliance areas, offering insights to mitigate risks and protect your brand reputation in 2024.

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    The Enterprise Call Experience in 2023: Insurance

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    This report reveals the evolving landscape of insurance communication from 2023 and current trends. Explore insights on multichannel strategies, STIR/SHAKEN call authentication benefits and branded calling in order to enhance your customer experiences in 2024.

    Download Resource ›

  • The State of Customer Outreach: Top Ten Findings for Insurance

    The State of Customer Outreach: Top Ten Findings for Insurance

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    Download this eBook and learn about challenges, goals and strategies for improving customer experience, revenue growth and operational efficiency. Discover the importance of integrating voice and digital channels, addressing low answer rates and leveraging technology for better customer contact. The study provides insights into insurers' priorities, key challenges and the role of technology solutions in achieving success.

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  • Commercial Property Preparedness: Bracing for Changing Risks

    Commercial Property Preparedness: Bracing for Changing Risks

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    Commercial insurers have faced many challenges in 2023 due to a record number of billion-dollar weather events, inflation and a tightening reinsurance market. The increasing focus on individual risk levels in the reinsurance market requires insurers to embrace new technology, data, and tools to improve loss ratios and customer satisfaction. This eBook explores solutions to navigate these challenges and enhance risk management capabilities.

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