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Resource Center

PropertyCasualty360 offers a wide range of free whitepapers, case studies and industry analysis created specifically for risk managers, agents, brokers, and P&C pros. View our free Resource Center content below today! For information on posting content or content syndication in the Resource Center, please contact Tracey Zwolak.


  • Digital Intelligence: End-to-End Insurance Process Improvement

    ABBYY

    Leverage documents from a variety of sources to drive stronger results in your onboarding and claims management processes. READ MORE ›

    Most insurers have mastered digitization basics and are able to process and share their data throughout their organizations. But many still struggle with how to leverage that data for competitive advantage, even those who have adopted new technologies. Why is that?  Insurers need to understand the end-to-end processes that serve their customers, where those processes break, and the capabilities that can actually enable them to benefit from modern automation technologies.

    Download this white paper to learn how Digital Intelligence can enable you to refine your process efficiency and document management and join market leaders in intelligent digital transformation. You will discover how to:

    • Overcome technology obstacles of implementing OCR and RPA solutions
    • Understand where your processes are working – and where they are not – to improve quoting, underwriting, and claims management
    READ LESS ›
    Download Resource ›
     

  • 3 Components of a Successful Direct-to-Customer Insurance Experience

    OneShield Software

    Find the balance between insured self-service and insurer expertise for your small commercial customers with these 3 ingredients. READ MORE ›

    Among consumers, self-service online portals have become the preferred way to get information and get things done - small business owners are no different. However, a direct-to-customer model works best when there is a balance between insured self-service and insurer expertise. Ultimately, there are many opportunities for insurers to both demystify insurance and make sure that businesses are adequately covered through a direct-to-customer model.

    Download this article for three key components of a successful direct-to-customer experience. You will discover how to:

    • Use simple language instead of technical jargon
    • Streamline your product offerings 
    • Augment your customer service system 
    READ LESS ›
    Download Resource ›
     

  • Increase Profitable Growth Through Customer-Centricity

    Information Builders (ibi), a TIBCO company

    Competing for profitable growth, especially against larger carriers, on just price will ultimately fail. By becoming customer-centric, you can discover the best way to retain customers while keeping growth, loss ratio, and related metrics in line with your goals. READ MORE ›

    As customer attitudes and consumption patterns are changing, the insurance industry is expected to better align with customer needs and expectations. To ensure your profitability doesn’t suffer with these changes and shifting risks, it’s key that your segmentation and pricing models adapt to become customer-centric.  

    Download this eBook to learn how to increase profitable growth by doing just that. You will discover how to:

    • Use data and analytics to get a deeper understanding of your customers
    • Understand product and risk changes to remain competitive
    • Achieve a holistic and historical view of your business for accurate analyses of pricing and product offerings
    READ LESS ›
    Download Resource ›
     

  • Four worst practices to avoid when core systems change

    Information Builders (ibi), a TIBCO company

    Embrace a unique business intelligence (BI) opportunity when changing or upgrading your core systems to avoid risk and drive profitable growth. READ MORE ›

    Changing and upgrading core systems offers a unique opportunity to dramatically improve your overall business performance. Embracing this business intelligence (BI) opportunity with a collaborative approach enhances decision-making and streamlines data reporting. Unfortunately, sometimes it’s easier for P&C insurance companies to simply plug the BI gaps that emerge instead of considering the bigger-picture implications ahead of time.

    Download this white paper to discover the four worst practices to avoid during core system upgrades. You’ll learn how to:

    • Identify and avoid common pitfalls
    • Improve profitability and empower your business
    • Leverage data to develop strong business advantages
    • And more…
    READ LESS ›
    Download Resource ›
     

  • 6 P&C Insurance KPIs That Have the Best Digitization ROI

    Lightico

    Discover the areas of your business where KPIs can be impacted more quickly and successfully using smart digital innovations. READ MORE ›

    P&C insurance companies are increasingly aware that digital transformation will help them stay relevant and competitive into the future. There is often an understanding that automating insurance processes can improve customer experience and reduce costs. Yet digitizing, done correctly, also has a positive effect on a wider range of KPIs that directly impact insurers’ bottom lines. 

    Download this eBook for six KPIs that can be most easily improved using smart digital innovations and drive quick ROI. You will discover how to:

    • Increase revenue per policyholder
    • Decrease cost and time for claims processing
    • Improve retention and renewal rates
    • And more!
    READ LESS ›
    Download Resource ›
     

  • Next-Generation eSignature Solutions to Grow Your Business

    Lightico

    Grow your business and meet customer expectations by providing an effortless onboarding experience. Download this guide now to learn more. READ MORE ›

    eSignatures have become an increasingly common part of the property and casualty industry over the last 20 years, but first generation systems that just add a signature box to a PDF may not cut it anymore. Today, customers shopping for insurance want to be able to effortlessly onboard from anywhere and expect to complete all aspects of the transaction quickly and instantly. By simplifying, and mobilizing the policy application or renewal process, you can get more contracts signed - especially in light of growing digital expectations developed during the coronavirus lockdowns. 

    Download this guide to learn how to understand and fix the issues that may be hurting your new policy application completion rates. Topics include:

    • How first-generation eSignature issues may be impacting insurance sales
    • Growing opportunities to better serve new policyholders
    • Advantages and ROI of next-gen eSignatures 
    READ LESS ›
    Download Resource ›
     

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Resources

  • Digital Intelligence: End-to-End Insurance Process Improvement

    Digital Intelligence: End-to-End Insurance Process Improvement

    From ABBYY

    Leverage documents from a variety of sources to drive stronger results in your onboarding and claims management processes.

    Download Resource ›

  • 3 Components of a Successful Direct-to-Customer Insurance Experience

    3 Components of a Successful Direct-to-Customer Insurance Experience

    From OneShield Software

    Find the balance between insured self-service and insurer expertise for your small commercial customers with these 3 ingredients.

    Download Resource ›

  • Increase Profitable Growth Through Customer-Centricity

    Increase Profitable Growth Through Customer-Centricity

    From Information Builders (ibi), a TIBCO company

    Competing for profitable growth, especially against larger carriers, on just price will ultimately fail. By becoming customer-centric, you can discover the best way to retain customers while keeping growth, loss ratio, and related metrics in line with your goals.

    Download Resource ›

  • Four worst practices to avoid when core systems change

    Four worst practices to avoid when core systems change

    From Information Builders (ibi), a TIBCO company

    Embrace a unique business intelligence (BI) opportunity when changing or upgrading your core systems to avoid risk and drive profitable growth.

    Download Resource ›

  • 6 P&C Insurance KPIs That Have the Best Digitization ROI

    6 P&C Insurance KPIs That Have the Best Digitization ROI

    From Lightico

    Discover the areas of your business where KPIs can be impacted more quickly and successfully using smart digital innovations.

    Download Resource ›

  • Next-Generation eSignature Solutions to Grow Your Business

    Next-Generation eSignature Solutions to Grow Your Business

    From Lightico

    Grow your business and meet customer expectations by providing an effortless onboarding experience. Download this guide now to learn more.

    Download Resource ›

Browse More Resources →

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