Resource Center

It’s a dirty secret of workers’ compensation: most employers and third-party administrators do not know how much it costs to process and pay a claim. The share of payroll workers’ compensation makes up may be declining, but the administrative costs associated with claims continue to climb - and dramatically. By modernizing your approach to workers’ comp claims payments, you can stave off this trend and benefit your bottom line.

Download this white paper now to get insights on how electronic payments are the future of the industry. This approach can streamline the process and is how your customers want to do business. Other benefits of epayments include:

• Faster transactions
• Lower risk of collections
• Easier processing
• Lower administrative costs

Learn why electronic payment is the right approach for your workers’ comp claims and how making a change can increase your profits!

Claims are key to your business, and evaluating your current intake provider or choosing the right new provider is one of the most critical decisions you’ll make. You need to take the guesswork out of the process and be able to determine whether your partner meets the key requirements that ensure your long-term success.

Download this white paper now for 9 best practices for claims intake and use it as a go-to guide to make the right decision. You will also receive a list of key questions you should ask a potential partner, including:

• What is your client retention rate compared to the industry average?
• How do you incentivize your call center specialists to deliver quality?
• How do you measure call and service quality?
• How do you handle major spikes in volume due to catastrophe?
• And more!

Get the information you need so you can make the best choice for the future of your business - ensure your partner can help you follow best practices for claims intake.

The list of cyberattacks in the U.S. continues to grow and the associated costs also continue to soar. As criminals become more sophisticated with their techniques, insurance protection must also evolve to combat this trend. To keep pace with new threats, and even though it’s still the “new kid on the block,” industry leaders agree cyber insurance coverage must keep expanding. Understanding how it will likely change to help your clients identify vulnerabilities, manage threats, and protect against financial and reputational harm in new and better ways is critical to your business.

Access this interactive white paper now where top visionaries in the industry answer questions about the state of cyber insurance and how it impacts your clients. Topics include:

• Insights on which cyber risks are the most costly
• How carriers are evolving their products in a highly competitive marketplace
• How cyber threats and coverage solutions are likely to advance in the future

It’s unclear how large cyber risks will grow, but by getting advice from industry leaders, you can prepare your organization and clients for what lies ahead.

Because TCOR (total cost of risk) scores are headed downward, the market for insurance brokers is extremely competitive. Your ticket out of the pricing wars could be helping clients improve workplace safety because it provides added value, especially in the long term. Using this tactic, you can also help reduce admin costs, which will keep clients happy.

Download this white paper now to boost your sales despite the plunge in premium prices and the continued increase in competition. You will learn how to stay competitive and make yourself irreplaceable to clients by:

• Getting an in-depth understanding of the market and learning how to leverage that knowledge
• Helping clients understand the qualitative aspects of safety
• Being able to offer better tools that can help improve safety and make you stand out

Don’t let clients slip away because they don’t know the real value you provide. Take steps now to strengthen your relationships and keep them satisfied.

Even as the insurance industry continues to grow, many feel that saturation has led to agencies and brokers playing a zero-sum game. Taking on new customers can be both difficult and costly – often more expensive that retaining an existing customer. Additionally, the oversaturated market means customer loyalty is low, so you must have ways to differentiate yourself and show value.

Download this white paper to get a better understanding of what differentiators you can take advantage of, including:

• Unique selling propositions
• Value-add products that competitors don’t sell
• Proven, turnkey products and services

In this age of saturation, you can still grow your client base through effective differentiation. Act now to gain a head start on your competition!