Eric B. Stern and Jack Eyers
| March 28, 2023
Under Connecticut law, 'actual could be interpreted to include the reallocation of resources following a cyberattack.
Brittney Meredith-Miller
| March 28, 2023
The most common inquiries during the claims process deal with process explanations and next steps, according to recent Hi Marley white paper.
PC360 Staff Writer
| March 27, 2023
Insurance technology news from Buckle, Applied Underwriters, CAPE Analytics and more.
Mark Breading
| March 27, 2023
Understanding these risk factors enables insurers to adjust underwriting and coverage options.
Kia Javanmardian
| March 24, 2023
Here are some of the insurance business insights revealed in McKinsey's new study titled 'Global Insurance Report 2023.'
Elvis Desai
| March 24, 2023
According to a recent survey, approximately 15-20% of drivers in the United States currently use dashcams.
Brittney Meredith-Miller
| March 22, 2023
In this episode of Insurance Speak, Tracey Thompson, Deputy Executive Director of the Coalition Against Insurance Fraud, discusses strategies for identifying and preventing fraud.
PC360 Staff Writer
| March 20, 2023
Insurance technology news from Selective Insurance, Netradyne, Insurity and more.
Lewis Guignard and Yoshifumi Yamamoto
| March 16, 2023
Review how active scanning and continuous monitoring can improve the loss ratio for cyber insurance.
Andy Yohn
| March 16, 2023
Insurtech provides carriers and policyholders with a wide range of communication channels and ways to personalize the entire insurance experience.
Steve Hallo
| March 15, 2023
Many mid-sized firms lack an incident response plan, but a majority are investing in cybersecurity this year.
Jason Verlen
| March 14, 2023
As claims and resulting repair volumes continue to build towards pre-COVID levels, industry-wide capacity within the collision repair industry is being pushed to the brink.
vtariyal
| March 13, 2023
Insurance technology news from Synatic, SWBC, Betterview and more.
Brittney Meredith-Miller
| March 13, 2023
While U.K. consumers are less interested in alternate home insurers than in the past, that doesn't mean traditional insurers should write them off as competition.
Mark Sammarone
| March 10, 2023
Fear of new technology in the workplace is real, but there's no reason for agents and brokers to be afraid.
Kingston Koser
| March 10, 2023
Missing compliance deadlines or failing to catch inaccurate or expired licenses has numerous costs for insurers.
Souvik Das
| March 08, 2023
Here's why insurers that adopt cutting-edge analytics capabilities will move faster into the future.
Max Reyes
| March 08, 2023
Price hikes are moderating, new carriers and fresh sources of capital are emerging and coverage is becoming more affordable.
Doug Coombs
| March 07, 2023
Discover how to boost your social media engagement to build your book of business.
John Horneff
| March 07, 2023
Focusing on collaboration, rather than disruption, will be the path forward for insurtechs.
Brittney Meredith-Miller
| March 07, 2023
A report from J.D. Power shows forcing digital channels on insureds isn't the key to increasing claims satisfaction.
Michael Orenstein
| March 07, 2023
There are a number of factors fueling the rise in supply chain attacks, such as victims being more willing to pay ransoms, escalating international tensions, larger and more interconnected networks, and the ease of anonymous payments through cryptocurrency.
Elana Ashanti Jefferson
| March 07, 2023
New research from ACORD signals key insights and priorities for insurers as they look to the future.
vtariyal
| March 06, 2023
Insurance technology news from Two Sigma Insurance Quantified, Devron, Wawanesa Insurance and more.
Mike Becker
| March 03, 2023
You have to know where you've been to get a clear view of where you should be headed.
Elana Ashanti Jefferson and Ted Besesparis
| March 02, 2023
Part Two: 2023 NU/PIA Independent Insurance Agent Survey | Coverage gaps are also a concern.
Steve Hallo
| March 02, 2023
Since 2021, mobile phishing attacks have increased 10% for enterprise devices and 20% for personal devices.
Bill Madison
| March 01, 2023
The pandemic introduced worries, momentum and challenges that were bigger than companies had dealt with before. The ability to recognize where we stand can no longer take months.
Bill Madison
| February 28, 2023
It's all about accessibility, shared data and analytics that help drive insurers' strategic imperatives; a broader view helps keep our roads safer.
Steve Robinson
| February 28, 2023
The cyber insurance market is stabilizing thanks to improved insured behaviors, higher pricing, judicious limits and more.
Bill Madison
| February 27, 2023
The pandemic introduced worries, momentum and challenges that were bigger than companies had dealt with before. The ability to recognize where we stand can no longer take months.
PC360 Staff Writer
| February 27, 2023
Insurance technology news from Duck Creek Technologies, Municipal Property Insurance Company, Two Sigma Insurance Quantified and more.
Brad Magick, CPCU
| February 24, 2023
Here's how non-rate actions fueled by the latest data can help improve profitability.
Izik Lavy
| February 23, 2023
Digital risk modeling is more precise than ever, fueled by weather intelligence, geography, demographics and more.
PC360 Staff Writer
| February 23, 2023
The number of claims using four or more advanced AI applications more than doubled this past year, according to CCC Intelligent Solutions.
Sathish Kumar Manimuthu
| February 22, 2023
Carriers that embrace AI can see enhanced underwriting results and significant growth.
Kamala Wedding
| February 22, 2023
Here's how artificial intelligence bridges the gap...
Patricia L. Harman
| February 22, 2023
Tom Egglestone, international claims leader in the UK and Europe for Resilience, discusses the cyber vulnerabilities and issues insurers should focus on for themselves and their policyholders in this podcast.
Craig Welsh
| February 21, 2023
Yes, independent agencies are under pressure. But the fact is, independent agencies are a resilient group.
Neil Alliston
| February 21, 2023
From faked injuries to created auto accident damage, bad actors are finding new ways to file false claims.
PC360 Staff Writer
| February 20, 2023
Insurance technology news from Quincy Mutual Fire Insurance Company, Western National Insurance and more.
Steve Hallo
| February 17, 2023
The chat touched on a wide range of talent-focused topics, including the importance of casting a wide net when searching for employees.
Steve Hallo
| February 16, 2023
The association also announced its committee leadership for 2023.
Dan Rufenacht
| February 16, 2023
The relationship between an insurance carrier and a third-party administrator can be complex and multifaceted.
PC360 Staff Writer
| February 15, 2023
The system will also handle complaints against public adjusters, claims of theft by conversion and identity theft.
Brittney Meredith-Miller
| February 15, 2023
Our guest on this week's episode of Insurance Speak is Ifty Kerzner, co-founder and president of Kissterra.
Jason Janofsky
| February 14, 2023
Inaccurate estimates of roof age are costing insurers over $1 billion annually in premiums.
PC360 Staff Writer
| February 13, 2023
Insurance technology news from Nexar, Crum & Forster, Verisk and more.
Kathy Hickey
| February 13, 2023
The current financial climate is forcing MGUs, MGAs and insurance carriers to compete on price. Here are three ways to do that.
Grant Gibson
| February 10, 2023
Cyber attackers won't hesitate to target companies during the most devastating times, so preparation is vital to protect company data.
Elana Ashanti Jefferson
| February 09, 2023
The NHTSA reported an increase of more than 10% in auto accident deaths between 2020 and 2021.
Matthew Tucker
| February 07, 2023
The next phase of evolution for claims will be the incorporation of better data from innovative imaging and other emerging sources.
Elana Ashanti Jefferson
| February 06, 2023
Insurance agencies, vendors and carriers all must feel that digitalization will ultimately support business growth.
PC360 Staff Writer
| February 06, 2023
Insurance technology news from Zurich Insurance Group, ICEYE, Duck Creek Technologies and more.
Dr. Viola Bensinger, Gretchen A. Ramos, Jena M. Valdetero & David A. Zetoony
| February 03, 2023
Here are five issues in the data privacy and cybersecurity space that businesses may see trending in 2023.
John Stammen
| February 02, 2023
Insurance — one of the oldest and most traditional industries — is under pressure to transform.
Elana Ashanti Jefferson
| February 02, 2023
Insurance pros should review relevant cybercrime coverages with their commercial clients, Lockton suggests.
Steve Hallo
| February 01, 2023
Insurance reforms passed in 2022 are a 'game changer' for Florida's market and helped move the needle on this deal, Slide CEO tells PC360.
Max Reyes and Isis Almeida
| January 31, 2023
Massive job cuts at tech companies could prove a boon for talent-hungry insurers.
Julio Pernia Aznar
| January 31, 2023
As consumer demands change, insurers must understand how technology and versatility can make them more competitive.
Paul Bergeron
| January 27, 2023
Renters sometimes cancel a policy after moving in and others forget to renew, resulting in coverage gaps or potentially leaving the landlord on the hook.
Akshat Rathi
| January 27, 2023
The annual profit margins of insurance companies are getting squeezed, even as premiums are going up for products like home insurance.
Andy Yohn
| January 27, 2023
Insurers have multiple tools at their disposal to help them actively engage with policyholders, agents, vendors and claims teams.
Perry Carpenter
| January 26, 2023
A strong, positive culture will reward and celebrate actions in support of company goals and objectives and in alignment with core values.
Sam J. Friedman
| January 26, 2023
One suggestion: Shift focus from being an industry that primarily detects and repairs to one that predicts and prevents.
Lael Chappell
| January 25, 2023
Discover how MGA accelerators are moving the industry forward and bringing new entrepreneurs into the industry.
PC360 Staff Writer
| January 25, 2023
Insurance industry news from NFP, InsurTech Corridor, FloodFlash and more.
Tasha Fasce
| January 24, 2023
Gaps in digital inventory can increase an organization's risk of suffering a cyberattack and hinder the recovery process.
Tammy Nichols Schwartz, CPCU
| January 23, 2023
Decreased profits can stem from a lack of granular, accurate information about potential hazards and exposure to loss at each insured location.
PC360 Staff Writer
| January 23, 2023
Insurance technology news from Munich Re, Yoga, Trium Cyber and more.
Michal Trochimczuk
| January 20, 2023
McKinsey expects that one-fourth of the processes in the insurance industry will be automated by 2025 through the usage of artificial intelligence.
Tanner Hackett
| January 19, 2023
You don't need a crystal ball to know there are choppy waters ahead for startups in 2023.
Steve Hallo
| January 17, 2023
Around one-third of risk management experts say cyber is the biggest risk. Business interruption followed closely behind.
Brittney Meredith-Miller
| January 17, 2023
The whitepaper encourages insurers to step beyond their traditional role with SME clients and also serve as cybersecurity consultants.
Elana Ashanti Jefferson
| January 17, 2023
Industrial nations with brisk digital engagement top Proxyrack's list of countries that lose cash to cybercrime.
Elana Ashanti Jefferson
| January 16, 2023
This steadfast insurance booster takes the helm at a carrier that has served nonprofits for more than a century.
PC360 Staff Writer
| January 16, 2023
Insurance technology news from Coterie Insurance, Yoga, IoT Breakthrough and more.
Marcus Newbury
| January 13, 2023
Video telematics help drivers avoid costly accidents and provide clarity when an accident happens.
Swiss Re
| January 12, 2023
In this podcast, Duare Perez of Swiss Re talks advanced analytics and how an insurer can
synthesize data to open up a competitive edge.
PC360 Staff Writer
| January 12, 2023
Previous winners have secured more than $45 million in funding following the competition, according to InsurTech NY.
Steve Hallo
| January 12, 2023
Among victims of ID theft in the past 12 months, 46% said they would have liked more assistance in handling the problem but didn't get it, according to the Identity Theft Resource Center.
Henry Kowal
| January 11, 2023
The year 2022 rocked the auto insurance industry's boat, leaving all aboard concerned with what's to come.
Patricia L. Harman
| January 11, 2023
Guy Goldstein, CEO of NEXT Insurance, discusses his 2023 predictions for the insurance industry and how NEXT's business model differs from other competitors in the space.
Adam Dolan
| January 10, 2023
From an insurance perspective, electrifying tractor trailers brings issues that will need to be prepared for, like the potential for product liability claims.
Steve Hallo
| January 10, 2023
Vista reports it plans to take Duck Creek private when the deal closes.
PC360 Staff Writer
| January 09, 2023
Insurance technology news from Betterview and more.
Patricia L. Harman
| January 06, 2023
Risk factors for the insurance industry are constantly changing and the PC360 team will be monitoring these issues throughout 2023.
Allison Bell
| January 05, 2023
Afficiency CEO Mark Scafaro says the best outcomes are realized when agents are equipped with the right digital tools.
Gary Saarenvirta
| January 05, 2023
Artificial intelligence will help insurers effectively manage costs, improve customer service and identify insurance fraud.
Elana Ashanti Jefferson
| January 03, 2023
Please take a few minutes to respond to our online survey before Jan. 10, 2023. Your feedback matters!
Jean-Marie Lovett
| January 03, 2023
As consumer preferences evolve, insurers must do more than simply 'sell' insurance products to win customers.
Bruce Orcutt
| December 29, 2022
Almost 90% of insurance companies lose potential customers during sign-up – but what's causing people to drop out?
Peter Mahler
| December 28, 2022
The new year brings an opportunity to revisit underwriting strategies and adjust them as needed.
Patricia L. Harman
| December 28, 2022
Several industry experts reflect on an unusual year in insurance and focus on what lies ahead for the industry.
Elana Ashanti Jefferson
| December 27, 2022
What were the most significant insurtech developments of the past year? And where is the sector headed in 2023?
PC360 Staff Writer
| December 26, 2022
Insurance technology news from EigenRisk, Petsure, Verisk and more.
Ann Dieleman
| December 22, 2022
Both clients and colleagues are looking beyond transactional partnerships in search of relationships built on trust and credibility.
Larry Chasin
| December 21, 2022
U.S. wine-producing regions didn't see any major wildfires in 2022, but cyberattacks become more prevalent. Will 2023 hold more of the same?
Niji Sabharwal
| December 20, 2022
Managing compliance in a more technologically enabled way will be pivotal for players across the insurance industry.
Doug Mohr
| December 20, 2022
The economic landscape continues to be weird. Here are three ways independent agencies can weather the uncertainty.
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Lael Chappell
| January 25, 2023
Discover how MGA accelerators are moving the industry forward and bringing new entrepreneurs into the industry.
PC360 Staff Writer
| January 25, 2023
Insurance industry news from NFP, InsurTech Corridor, FloodFlash and more.
Tanner Hackett
| January 19, 2023
You don't need a crystal ball to know there are choppy waters ahead for startups in 2023.
Swiss Re
| January 12, 2023
In this podcast, Duare Perez of Swiss Re talks advanced analytics and how an insurer can
synthesize data to open up a competitive edge.
PC360 Staff Writer
| January 12, 2023
Previous winners have secured more than $45 million in funding following the competition, according to InsurTech NY.
Steve Hallo
| January 10, 2023
Vista reports it plans to take Duck Creek private when the deal closes.
Patricia L. Harman
| January 06, 2023
Risk factors for the insurance industry are constantly changing and the PC360 team will be monitoring these issues throughout 2023.
Elana Ashanti Jefferson
| January 03, 2023
Please take a few minutes to respond to our online survey before Jan. 10, 2023. Your feedback matters!
Elana Ashanti Jefferson
| December 27, 2022
What were the most significant insurtech developments of the past year? And where is the sector headed in 2023?
Maddi Brown
| December 19, 2022
Having intellectual property insurance in place is the only way that many SMEs can afford to enforce their rights.
PC360 Staff Writer
| December 14, 2022
Insurance industry news from PCF Insurance, Ryan Specialty, Alera Group and more.
PC360 Staff Writer
| November 23, 2022
Insurance industry news from Ryan Specialty, MarshBerry, Pinnacol Assurance and more.
Tim Hardcastle
| November 10, 2022
By leveraging the right technologies, insurers can overcome financial stress and lean into innovative niche products.
Andrew Southall
| November 09, 2022
Emerging technologies will no doubt be expensive in their first iterations, ultimately pushing up claim costs.
PC360 Staff Writer
| November 09, 2022
Insurance industry news from NFP, Everest Re Group, Alterity Group and more.
Doug Levi
| November 08, 2022
Now more than ever before is the time to focus on growth, partnership opportunities, or perhaps, moving on.
Elana Ashanti Jefferson
| November 04, 2022
Here's a look inside the November/December issue of NU Property & Casualty magazine.
Anna Maria Trusky
| November 02, 2022
Part 2 of 3: This winner of the 2022 NU Agency of the Year Award has a time-saving sales strategy.
Kristen Beckman
| November 01, 2022
Part 1 of 3: This winner of the 2022 NU Agency of the Year Award aims to be vibrant and forward-thinking.
Kristin Nease
| October 31, 2022
Proactive insurance agencies can win in a tough employment market. Here's how...
Tasha Norman
| October 24, 2022
"The good news is that insurance is already well-positioned to embrace change and attract young talent."
Elana Ashanti Jefferson
| October 24, 2022
Gerald F. Hemphill is excited about insurance-agent opportunities, even in the face of a possible recession.
Aaron Wright
| October 21, 2022
Insurance innovations enable carriers to use tech to react more quickly to inflationary pressures.
Sonya Tolson
| October 17, 2022
As the battle for industry talent heats up, how can loss-adjusting businesses attract the next generation of leaders?
Joyce Sigler
| October 13, 2022
It's imperative that independent agents take advantage of resources — especially in-person sharing and learning.
Elana Ashanti Jefferson
| October 07, 2022
The October 2022 issue of NU Property & Casualty magazine is packed with inspiration for insurance professionals.
Elana Ashanti Jefferson
| October 06, 2022
These are the Customer Experience and Environmental Stewardship honorees in the NU PropertyCasualty360 Luminaries 2022 recognition program. (Part 4 of 4)
Elana Ashanti Jefferson
| October 05, 2022
Monolithic thinking, representation and programming fail to foster true business success. (Part 3 of 3)
PC360 Staff Writer
| October 05, 2022
Insurance industry news from Acrisure, NFP, Hub International Limited and more.
Steve Murphy
| October 04, 2022
From VR and AR training to meeting policyholders in a virtual office, the metaverse hosts a range of possibilities for the insurance industry.
Elana Ashanti Jefferson
| October 04, 2022
This group of 2022 Luminaries honorees finds fresh, inventive ways to address insurer and insured risk. (Part 2 of 4)
Elana Ashanti Jefferson
| October 03, 2022
The NU PropertyCasualty360 2022 Luminaries program recognizes those in insurance who push for fresh thinking and practices. (Part 1 of 4)
Sam J. Friedman and Michelle Canaan
| September 30, 2022
Going forward, insurers should emphasize an ongoing culture of innovation while making customer-centricity the standard.
Steve Hallo
| September 28, 2022
Review the commonalities shared by technology that has lasting power.
Kim Kennedy
| September 23, 2022
Resilient insurance agents leverage partner-carrier resources to run efficient, effective business operations.
Todd Weiss
| September 21, 2022
Reducing the amount of repetitive, mundane IT tasks can keep top-flight talent engaged and working toward breakthrough innovations.
PC360 Staff Writer
| September 21, 2022
News from Liberty Company Insurance Brokers, NFP, PCF Insurance Services and more.
Steve Hallo
| August 31, 2022
The future leaders in the insurtech space are starting to pull ahead of the pack through shrewd decision-making and stout leadership.
Sam J. Friedman
| August 22, 2022
The rise of alternative channels should prompt insurers to bolster agency force and diversify distribution options.
Pam Stampen
| August 19, 2022
Experts had hoped the 'Great Resignation' was a temporary, pandemic-driven phenomenon, but it hasn't gone away.
Elana Ashanti Jefferson
| August 15, 2022
An upcoming sponsored editorial webcast brings together diverse perspectives on insurance-agency modernization.
Elana Ashanti Jefferson
| July 26, 2022
Here are the large P&C insurance carriers included in this annual list.
PC360 Staff Writer
| July 20, 2022
News from DeNexus, PCF Insurance Services, Allianz and more.
Rich Belanger
| July 14, 2022
Rapid technology adoption, new business models and the demand for simple digital experiences are accelerating change in insurance.
Elana Ashanti Jefferson
| June 30, 2022
Being able to tell the stories of stellar insurance agencies is among the greatest value of this annual award. Nominate today!
Sam J. Friedman
| June 29, 2022
Many of the questions policyholders take to their insurer or agent lend themselves to automated self-service.
Brittney Meredith-Miller
| June 28, 2022
Of the 343 announced deals in the first half of 2022, 91% were brokerage target companies.
Ivans (Sponsored)
| June 23, 2022
We recently spoke with Holzworth to understand how the key to digital success may lie outside the tech, how consumers are being enabled by these advancements, and how an insurer can future-proof themselves as technology marches forward.
Courtney Townsend
| June 20, 2022
Nothing is more important to a company's success than its people.
Rachel Jenkins
| June 15, 2022
Women comprise more than 60% of the insurance industry, and yet, they only hold 19% of board seats.
Elana Ashanti Jefferson
| June 09, 2022
Nominations are being accepted now through July 15, 2022, and there is no fee to enter.
Christine G. Barlow, CPCU
| May 30, 2022
Exactly how advanced is autonomous driving technology?
Maura Keller
| May 25, 2022
The deadline for the 2022 NU PropertyCasualty360 Luminaries program is now May 31, 2022. Complete your nominations today!
Jillian Raines and Amber N. Morris
| May 23, 2022
The conflict in Ukraine has led many to believe the "War Exclusion" needs to be updated for the modern era.
Rajesh Datta, Paul Gozzo and Amy Winn
| May 23, 2022
How automating claims processes can ultimately improve customer satisfaction and give clients what they really want.
Steve Hallo
| May 05, 2022
An Origami Risk study finds most risk managers are not fully prepared to drive organizational change.
OIP (Sponsored)
| May 03, 2022
The pressure to deliver on rising customer expectations has never been higher. OIP Robotics explore how data can help the MGA in this podcast.
OIP (Sponsored)
| May 03, 2022
MGAs face an increasingly competitive market. Listen to how OIP Robotics developed the tools for XS Brokers to compete in this podcast episode.
Rachel Jenkins
| May 02, 2022
Women leaders in the insurance industry have tackled the lion's share of work and employee support during the pandemic.
Brittney Meredith-Miller
| April 26, 2022
Everyone around the world is not necessarily impressed by telematics, according to GlobalData.
Whitney Norcup and Joanna Paredes
| April 25, 2022
Industry innovators are leaning on marketing automation and modern business processes to revitalize client acquisition and retention.
Elana Ashanti Jefferson
| April 25, 2022
Several articles in the April/May issue of NU Property & Casualty illustrate how insurance shapeshifts alongside society.
Elana Ashanti Jefferson
| April 20, 2022
Our new recognition program honors innovation in insurance. Nominate today!
Julia Lamm and Marie Carr
| April 15, 2022
Insurers have to do a better job raising awareness of how they combine positive intentions with meaningful action.
Brian Levine
| April 13, 2022
Insurtech has come a long way over the years, but its biggest innovation is still to come.
Kareen Onyeaju
| April 01, 2022
Attracting an inclusive pool of prospective job candidates begins with fostering a 'people-first' company culture.
Erik Sherman
| March 01, 2022
Roof inspections after storms are often costly and inconvenient. New technology could streamline the process for insurance companies and customers.
PC360 Staff Writer
| February 21, 2022
Insurance technology news from Zendrive, GeoX, Five Sigma and more.
Steve Hallo
| February 14, 2022
Nearly 420 deals were completed during 2021, which saw a lot of activity during its second half.
Vertafore (Sponsored)
| January 19, 2022
We spoke with Patrick Masi, senior product manager at Vertafore, to learn how automation and tapping into new streams of data is eliminating manual processes and reducing onboarding cycle times by 40%. He explains the factors that make this time savings possible, and what's on the horizon for the P&C market.
Nicki Howell (Sponsored by LexisNexis Risk Solutions)
| January 19, 2022
Customer expectations are fast evolving as people demand quicker and easier experiences from their insurance carriers. They don't want a quote in hours; they want it in minutes. The moment the customer begins a new interaction, the clock is ticking. Employing technology to meet these rising expectations is a big reason that PropertyCasualty360 named LexisNexis® Risk Solutions one of its inaugural Insurance Innovators for its Telematics OnDemand product.
Elana Ashanti Jefferson
| January 11, 2022
Insurance and technology startups must have reached a notable point of maturity to be considered for this list.
Nicki Howell (Sponsored by Rightsure)
| January 10, 2022
The need to focus on the customer journey and experience has never been stronger. RightSure's answer was RateGuard, a 90-second auto insurance quote tool that blends AI, chatbots, mobile apps, multivariate rating technology, and more. This groundbreaking approach earned them an Insurance Innovator award from PropertyCasualty360.
Acord (Sponsored)
| January 10, 2022
We spoke with Bill Pieroni, president and CEO of the ACORD Solutions Group, as he weighs in on the industry's most significant challenges and explained how innovation can help transform difficulties and maximize efficiency.
Rightsure (Sponsored)
| January 10, 2022
We spoke with Jeff Arnold, founder of RightSure, who explained how blending various technology elements transforms the customer experience and allows more accurate prediction of customer needs.
Brittney Meredith-Miller
| December 20, 2021
The newly combined entity hopes to become the "market leader in analytical claims services across the insurance industry."
Elana Ashanti Jefferson
| December 03, 2021
Meet the DEI and Environmental Stewardship honorees in the PropertyCasualty360 Insurance Innovators program. (Part 4 of 4)
Elana Ashanti Jefferson
| December 03, 2021
There's never a dull moment in the P&C insurance world.
Elana Ashanti Jefferson
| December 02, 2021
Meet the Risk Management honorees in the inaugural PropertyCasualty360 Insurance Innovators recognition program. (Part 3 of 4)
Elana Ashanti Jefferson
| November 30, 2021
Meet the Technology Innovation honorees in the inaugural PropertyCasualty360 Insurance Innovators recognition program. (Part 1 of 4)
Greg Murphy
| November 19, 2021
When it comes to time, the issue is about balance as much as it is about an insurer's ability to do things faster.
Maura Keller
| November 16, 2021
The 2022 WSIA Insurtech Conference will focus on topics that highlight the how-to and value of developing a digital strategy.
Kristin Nease
| November 02, 2021
The insurance industry is well-positioned to embrace change and attract young talent.
Andrew Wynn and Niranjan 'Niji' Sabharwal
| November 02, 2021
Review where insurtech has been, currently stands and what it needs to continue moving forward.
InRule (Sponsored)
| October 26, 2021
The promise of automation has led to a new concern: bias in the AI algorithms and scoring models, which has led to some unexpected and unfair outcomes.
Elana Ashanti Jefferson
| October 26, 2021
A great insurance-customer experience helps build business value while a poor one erodes it, according to Watermark Consulting.
Elana Ashanti Jefferson
| October 21, 2021
Here's why insurance and risk management professionals should monitor gender-disparity issues.
SPONSORED
| October 15, 2021
Insurer-led startups are taking advantage of a renewed interest in E&S lines, and they're finding help from established tech partners, notes Liza Smith of OneShield in this exclusive interview.
Rob Galbraith
| October 14, 2021
There are three key benefits insurers can expect when using low-code to deliver a connected insurance experience.
Imperial PFS
| October 13, 2021
Herb Chirico explains the key elements of evaluating a premium financing solution and why this type of solution is vital to agents' success.
Matthew Groom
| September 27, 2021
Innovating the document process can allow insurers to price and underwrite more accurately, increase efficiency and serve customers better.
Sam J. Friedman
| September 14, 2021
Despite emerging challenges, independent agents are not likely 'going the way of the milkman' anytime soon.
Elana Ashanti Jefferson
| September 13, 2021
The Applied Net 2021 agenda was built around the themes of 'insurance ecosystems' and 'digital connectivity.'
K V Dipu
| September 09, 2021
The road ahead for the insurance industry will be a combination of the best that both man and machine can offer.
Ken Gregg
| August 31, 2021
It's important for an element of the human touch to be part of the insurance formula.
Anthony Habayeb
| August 31, 2021
Lemonade's new lawsuit highlights the question of how insurance is moving thoughtfully, safely and cautiously with new technologies.
Elana Ashanti Jefferson
| August 30, 2021
At Duck Creek Technologies, CEO Michael Jackowski often talks about the greater good of insurance.
Elana Ashanti Jefferson
| August 25, 2021
This is a great way to make sure workers' comp insurance and risk management pros receive the recognition they deserve.
Elana Ashanti Jefferson
| August 24, 2021
There are just two days left to nominate companies, teams, individuals, products and programs that are moving P&C insurance forward.
Elana Ashanti Jefferson
| August 24, 2021
To celebrate its 20th anniversary, Sollers Consulting recently released a report titled "The Future of Insurance."
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Brittney Meredith-Miller
| March 28, 2023
The most common inquiries during the claims process deal with process explanations and next steps, according to recent Hi Marley white paper.
Jason Verlen
| March 14, 2023
As claims and resulting repair volumes continue to build towards pre-COVID levels, industry-wide capacity within the collision repair industry is being pushed to the brink.
Brittney Meredith-Miller
| March 13, 2023
While U.K. consumers are less interested in alternate home insurers than in the past, that doesn't mean traditional insurers should write them off as competition.
Doug Coombs
| March 07, 2023
Discover how to boost your social media engagement to build your book of business.
Brittney Meredith-Miller
| March 07, 2023
A report from J.D. Power shows forcing digital channels on insureds isn't the key to increasing claims satisfaction.
Andy Yohn
| January 27, 2023
Insurers have multiple tools at their disposal to help them actively engage with policyholders, agents, vendors and claims teams.
Sam J. Friedman
| January 26, 2023
One suggestion: Shift focus from being an industry that primarily detects and repairs to one that predicts and prevents.
Bruce Orcutt
| December 29, 2022
Almost 90% of insurance companies lose potential customers during sign-up – but what's causing people to drop out?
PC360 Staff Writer
| December 08, 2022
Satisfaction fell 7 points year-on-year, J.D. Power reported, and the estimation process played a big role in the drop.
By PC360 Staff Writer
| December 07, 2022
Insurance industry news from Nationwide, EFI Global , Understory Inc. and more.
Brittney Meredith-Miller
| December 07, 2022
More than 15,000 customers rated their insurance providers in the second annual Forbes/Statista survey of America's Best Insurance Companies.
Patricia L. Harman
| November 25, 2022
Technology is changing expectations in multiple areas of the insurance process.
PC360 Staff
| November 21, 2022
Pricing and product personalization as the internal process that could benefit the most from modernization.
Wes Arnold
| November 17, 2022
Discover how straight-through processing and accurate location data improve decision-making and the customer experience.
Brittney Meredith-Miller
| November 16, 2022
A more connected, digital society also comes with increased cyber risk, and consumers are taking the need for cybersecurity seriously.
Tara Kelly
| October 28, 2022
Learn why insurance carriers should be surveying their distribution networks and how it can enhance customer experiences.
Tasha Norman
| October 24, 2022
"The good news is that insurance is already well-positioned to embrace change and attract young talent."
Steve Hallo
| October 20, 2022
Amazon's U.K. insurance aggregator will initially offer quotes from three insurance companies, with more expected to join early next year.
Nola Morris
| October 18, 2022
Here are the three ways that going digital can boost insurance agent success.
Steve Hallo
| October 10, 2022
The best-rated companies are those that embraced digital tools to offer experiences modern consumers demand, Forbes reports.
Steve Hallo
| October 07, 2022
More than 60% of U.S. policyholders said they wouldn't install a smart-home device that collects personal data for an insurance discount.
Elana Ashanti Jefferson
| October 06, 2022
These are the Customer Experience and Environmental Stewardship honorees in the NU PropertyCasualty360 Luminaries 2022 recognition program. (Part 4 of 4)
Andrew Wynn
| September 27, 2022
Now more than ever, customers expect a modern checkout experience with flexible payment options and customer-first experiences.
Steve Hallo
| September 26, 2022
Quantum computing, deeper AI and omnichannel CX were among the threads running throughout the insurtech conference.
Jeff Piotrowski
| September 16, 2022
Data-driven customer data can help insurers stand out in the digital engagement era.
Steve Hallo
| September 07, 2022
State Farm aims to bolster the use of smart home technology in home insurance through the investment.
Joe Greenspan
| September 01, 2022
Discover three 'ingredients' that can spice up policyholder conversations and lead to more satisfied clients.
Elana Ashanti Jefferson
| August 15, 2022
An upcoming sponsored editorial webcast brings together diverse perspectives on insurance-agency modernization.
Phil Brown
| August 15, 2022
The customer acquisition journey no longer ends when prospects click the 'Request a Quote' button.
Bradley Nevins
| August 15, 2022
Staying in touch with policyholders can help you better understand risk exposures and improve retention.
Chuck Wilson
| July 27, 2022
Nearly all insurance companies want and need to improve their customer experience.
Beth Robertson and Chris Musto
| July 26, 2022
Clearly explaining the value of specific coverages will allow owners to better understand their exposures.
Rich Belanger
| July 14, 2022
Rapid technology adoption, new business models and the demand for simple digital experiences are accelerating change in insurance.
Steve Hallo
| June 29, 2022
More than half of surveyed consumers are likely or somewhat likely to cancel a policy to save money, Guidewire reports.
Ivans (Sponsored)
| June 23, 2022
We recently spoke with Holzworth to understand how the key to digital success may lie outside the tech, how consumers are being enabled by these advancements, and how an insurer can future-proof themselves as technology marches forward.
Deb Franklin
| June 23, 2022
Direct-to-consumer insurance distribution deprives customers of professional guidance and human connection.
Hugo Guzman
| June 21, 2022
Scott Fischer has joined the 7-year-old, AI-powered insurer as head of government relations and co-general counsel.
Michael Pouliot
| June 10, 2022
Maximizing the value of technology begins with giving adjusters more time to provide a personalized experience.
Eric Ayala
| June 08, 2022
Tesla is only the latest example of a company that's not an agency or brokerage getting into the insurance business.
Elana Ashanti Jefferson
| June 07, 2022
Rate hikes taint results even though incumbent carriers hold their own against insurtechs when it comes to digital services.
Steve Hallo
| May 26, 2022
J.D. Power reports a year-on-year decline in auto insurance customer satisfaction, with direct channels seeing the steepest decline.
Jim Sorrells
| May 24, 2022
How can insurers keep their customers happy and connected while creating a more streamlined experience?
Eric Ayala
| May 16, 2022
Automation isn't about replacing your human workforce. It's about making your workforce more valuable.
Patricia L. Harman
| May 12, 2022
Data and technology are becoming increasingly relevant to how carriers manage multiple aspects of the insurance process.
Jon Thornton
| May 09, 2022
Empathy can be a powerful differentiator in the claims experience.
Jon Fjalstad
| May 05, 2022
The results of a recent survey offer key insights into how insurers can keep pace with consumers' shifting expectations.
OIP (Sponsored)
| May 03, 2022
MGAs face an increasingly competitive market. Listen to how OIP Robotics developed the tools for XS Brokers to compete in this podcast episode.
Elana Ashanti Jefferson
| April 26, 2022
Only a small percentage of consumers report feeling satisfied with their insurance experiences.
Brittney Meredith-Miller
| April 21, 2022
A survey of 150 senior insurance executives examines the future of building customer trust throughout the claims process.
Simon Oddy and Bernard Regan
| April 14, 2022
Being ready vs. being reactive: The proper use of insurtech will set insurance companies apart from one another.
Brian Levine
| April 13, 2022
Insurtech has come a long way over the years, but its biggest innovation is still to come.
Colleen Wells
| April 11, 2022
Insurance agencies and carriers using chatbots powered by Natural Language Processing (NLP) have an advantage.
Gerald Hemphill
| April 07, 2022
Are there ways agents can make insurance fun? The short answer is: Yes.
Zviki Ben Ishay
| March 29, 2022
Review the steps need to 'consumerize' the insurance customer experience for better direct-to-policyholder engagement.
Elana Ashanti Jefferson
| March 29, 2022
The publication surveys such policyholder concerns as price and complaints to determine its periodic insurance carrier rankings.
Steve Hallo
| March 18, 2022
Outside of filing a claim, 32% of policyholders don't hear from their insurance company on an annual basis.
Sathya Sethuraman
| March 07, 2022
For the sake of both employee wellbeing and business continuity, digitization is an imperative for today's insurers.
Ido Deutsch
| March 01, 2022
Consumers have spoken, and they want to work with an insurance agent. Here are five ways to make sure they find one.
Steve Hallo
| March 01, 2022
These trends from Comperemedia are anticipated to shake up P&C marketing in 2022.
Elana Ashanti Jefferson
| February 15, 2022
The "Verint Customer Experience Index" suggests insurers ask and answer seven key business questions to remain competitive.
Elana Ashanti Jefferson
| February 10, 2022
Providing insurance consumers with fast, efficient, online business options can be a way of enhancing the agent-client connection.
Brett Jurgens
| February 07, 2022
Can these devices help reduce risks and provide benefits to insurers and policyholders alike?
Brad Magick, CPCU
| February 01, 2022
Auto-book health initiatives that incorporate these six best practices can produce a significant return on investment.
Brittney Meredith-Miller
| January 24, 2022
A recent survey from Breeze revealed a majority are willing to purchase insurance from auto manufacturers, but are more hesitant about companies like Facebook.
Brittney Meredith-Miller
| January 19, 2022
According to the 2021 Q4 report from J.D. Power, consumers are seeking personalized auto insurance experiences.
Jeff Piotrowski
| January 18, 2022
Innovative insurance marketers are turning to companies that specialize in consumer behavior and insights.
Brittney Meredith-Miller
| January 13, 2022
The survey from Companjon reveals strong interest in digital insurance across Europe and the United Kingdom.
Brittney Meredith-Miller
| December 24, 2021
A study from Smart Communications reveals the shortcomings businesses must overcome to keep customers happy in a digital world.
Timothy D. Christ
| December 23, 2021
New technologies could be used to improve the customer service experience when it comes to how quickly insurance claims are handled.
Steve Hallo
| December 10, 2021
Low-touch experiences and higher car values are propelling consumer contentment regarding vehicle insurance claims.
Elana Ashanti Jefferson
| December 01, 2021
Meet the Customer Experience honorees in the inaugural PropertyCasualty360 Insurance Innovators recognition program. (Part 2 of 4)
Jane Wollman Rusoff
| November 15, 2021
Communications expert Erica Dhawan tells insurance and finance professionals to be 'tone deft' instead of tone deaf in business emails.
Patricia L. Harman
| November 10, 2021
The Night of a Thousand Lights will be a unique opportunity for the insurance industry to support families of critically ill children.
Brad Nevins
| October 21, 2021
Discover how insurtech can support agents, brokers and carriers alike while streamlining processes.
SPONSORED
| October 15, 2021
Insurer-led startups are taking advantage of a renewed interest in E&S lines, and they're finding help from established tech partners, notes Liza Smith of OneShield in this exclusive interview.
Imperial PFS
| October 13, 2021
Herb Chirico explains the key elements of evaluating a premium financing solution and why this type of solution is vital to agents' success.
Steve Hallo
| October 11, 2021
Giving renters the ability to bundle other lines of coverage improves customer satisfaction and brand loyalty, J.D. Power reported.
Elisa Logan
| October 05, 2021
Learn the questions insurers should ask themselves when building a digital claims strategy.
Praveen Chekuri
| October 04, 2021
Of all the areas where insurance can improve the customer experience, are payment solutions the holy grail?
Steve Hallo
| September 30, 2021
In addition to pricing, improving the customer experience is another way insurers are pulling value from data.
Matthew Groom
| September 27, 2021
Innovating the document process can allow insurers to price and underwrite more accurately, increase efficiency and serve customers better.
Steve Hallo
| September 27, 2021
While the willingness to share data is there, the desire varies depending on the type of information being collected.
Steve Johnson
| September 16, 2021
Now more than ever, insurers must double down on customer experience and treat policyholders as people rather than a policy number.
Sarah Jones
| September 13, 2021
Insurance firms that use data to understand customers can create relevant market positioning to stand out amongst competitors.
Chetan Ghai
| September 10, 2021
Discover the critical functions and best practices that result in winning app experiences.
K V Dipu
| September 09, 2021
The road ahead for the insurance industry will be a combination of the best that both man and machine can offer.
Kristen Beckman
| September 06, 2021
Financial pressures persist for small and midsize businesses, but these difficulties translate into fresh opportunities for insurers, agents and brokers.
Joe Gaska
| August 31, 2021
Discover how to better leverage historical data to forecast trends and enhance the bottom line.
Steve Hallo
| August 30, 2021
Customer satisfaction with agents saw the largest drop for businesses with 5-50 employees.
Steve Hallo
| August 26, 2021
A majority of policyholders also reported valuing the 'human touch' more than saving on their coverages.
Kumesh Aroomoogan
| August 24, 2021
Agents, brokers and underwriters can save time, money and resources by making the most of digital data.
Ruth Fisk
| August 23, 2021
Building trust with insureds through smarter conversations is critically important long before they're faced with a catastrophe.
Corey Brundage
| August 06, 2021
In addition to tech, carmakers' vertical integration of the entire ownership experience could shake up the auto insurance space.
Steve Hallo
| August 02, 2021
While they can reduce costs and enhance the buying experience, self-serve apps have not eliminated the manual claims process.
Gregory Bailey
| July 28, 2021
Here are three ways to make insurance social-media marketing more performance driven.
Heather A. Turner
| July 26, 2021
Here's how agents can innovate to serve small businesses better and what insurers can do to support them along the way.
Amit Tiwari
| July 19, 2021
With open insurance, insurers can harness large volumes of real-time customer data to optimize services and offerings.
Steve Hallo
| July 19, 2021
While trust in the insurance industry grew during the past year, a quarter of business leaders are still uncertain about what coverages they need.
Elana Ashanti Jefferson
| July 16, 2021
Our new award program honors companies, people, programs and practices that are helping to modernize and humanize the P&C insurance business.
Steve Hallo
| July 16, 2021
By maintaining contact while not being intrusive, insurance companies can build tighter bonds with consumers.
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Mark Breading
| March 27, 2023
Understanding these risk factors enables insurers to adjust underwriting and coverage options.
Izik Lavy
| February 23, 2023
Digital risk modeling is more precise than ever, fueled by weather intelligence, geography, demographics and more.
PC360 Staff Writer
| February 23, 2023
The number of claims using four or more advanced AI applications more than doubled this past year, according to CCC Intelligent Solutions.
Sathish Kumar Manimuthu
| February 22, 2023
Carriers that embrace AI can see enhanced underwriting results and significant growth.
Kamala Wedding
| February 22, 2023
Here's how artificial intelligence bridges the gap...
Steve Hallo
| February 16, 2023
The association also announced its committee leadership for 2023.
Patricia L. Harman
| January 11, 2023
Guy Goldstein, CEO of NEXT Insurance, discusses his 2023 predictions for the insurance industry and how NEXT's business model differs from other competitors in the space.
John Stammen
| December 16, 2022
For carriers, AI-powered risk modeling can enable better decisions and optimize underwriting to deliver faster quotes.
Steven Tesler and Darin Campana
| November 08, 2022
Claims transformation is part of the problem, but can also be part of the solution.
Tasha Norman
| October 24, 2022
"The good news is that insurance is already well-positioned to embrace change and attract young talent."
Nola Morris
| October 18, 2022
Here are the three ways that going digital can boost insurance agent success.
Kirti Dewan
| September 28, 2022
To be successful with AI while also maintaining regulatory compliance, insurers must ensure the models they deploy are effective, trustworthy and valuable.
Steve Durbin
| September 07, 2022
Advanced editing technology is making it easier for anyone to change online avatars or create synthetic personas.
Damith Chandrasekara
| July 11, 2022
Can embedded insurance bring the Amazon-buying experience to the transportation & freight industry?
Mark Bergen
| June 27, 2022
A cottage industry in fire detection tech has taken root as wildfires have become more frequent and financially ruinous.
Ivans (Sponsored)
| June 23, 2022
We recently spoke with Holzworth to understand how the key to digital success may lie outside the tech, how consumers are being enabled by these advancements, and how an insurer can future-proof themselves as technology marches forward.
Hugo Guzman
| June 21, 2022
Scott Fischer has joined the 7-year-old, AI-powered insurer as head of government relations and co-general counsel.
Sagar Shah and Shashidhar Ramakrishnaiah
| May 19, 2022
Here are a few things that insurers need to keep in mind as they look to build up their AI capabilities.
Joel Kranc
| May 19, 2022
As AI use in hiring becomes more common, employers must examine whether the technology is truly unbiased, or if it harms those with disabilities.
Richared Vonesh
| May 18, 2022
Striking a balance between tech tools and human skills will require more strategic thinking around claims operations.
Darcy Shapiro
| May 13, 2022
Momentous evolution is ahead for the traditional insurance value chain.
Gary Saarenvirta
| May 10, 2022
Though inexpensive and not cost effective to investigate, the fraud losses on these claims quickly add up.
Brittney Meredith-Miller
| April 21, 2022
A survey of 150 senior insurance executives examines the future of building customer trust throughout the claims process.
Elad Tsur
| April 18, 2022
Technology has created a powerful next generation of underwriters equipped to handle the challenges of the new world.
Daniel Turgel
| April 11, 2022
Science fiction no more: Insurance AI will increasingly help consumers and businesses prevent and resolve problems.
Jessica Mach
| March 10, 2022
A New York law will make it illegal for AI to be used in hiring processes unless the system undergoes regular audits to prevent bias.
Jim Charron, Brad John and Matt King
| March 08, 2022
Although there are benefits to the growing use of artificial intelligence, it can create new risks for businesses.
Sathya Sethuraman
| March 07, 2022
For the sake of both employee wellbeing and business continuity, digitization is an imperative for today's insurers.
Sankar Narayanan
| January 17, 2022
Look for insurers to realize value from their AI initiatives on the cloud in 2022.
Izik Lavy
| January 13, 2022
AI insights from aerial images could help insurers to prevent certain risks before they happen. So why don't they use them?
Brittney Meredith-Miller
| December 17, 2021
The pandemic has elevated cyber risk, and insurers will need to shift their strategies to combat rising premiums and confusion in the marketplace.
Patricia Harmon
| November 05, 2021
Health care organizations must take time to familiarize themselves with the uses, benefits, limitations and hazards of AI tools.
InRule (Sponsored)
| October 26, 2021
The promise of automation has led to a new concern: bias in the AI algorithms and scoring models, which has led to some unexpected and unfair outcomes.
LexisNexis Risk Solutions (Sponsored)
| October 25, 2021
John Kanet, director of auto insurance at LexisNexis Risk Solutions, talks about the challenges associated with ADAS and the most important considerations and resources for success in the future.
SPONSORED
| October 15, 2021
Insurer-led startups are taking advantage of a renewed interest in E&S lines, and they're finding help from established tech partners, notes Liza Smith of OneShield in this exclusive interview.
David Marock and Shameek Kundu
| October 14, 2021
Increased transparency and control allow insurers to become more sophisticated about the manner in which they use artificial intelligence.
Imperial PFS
| October 13, 2021
Herb Chirico explains the key elements of evaluating a premium financing solution and why this type of solution is vital to agents' success.
Heather H. Wilson
| September 28, 2021
For insurance companies, successful AI deployment requires a careful balance between visionary optimism and cautious pragmatism.
Matthew Groom
| September 27, 2021
Innovating the document process can allow insurers to price and underwrite more accurately, increase efficiency and serve customers better.
Nicos Vekiarides
| September 14, 2021
From bogus claims to reputational damage, the ability of synthetic media to seemingly bend reality is an emerging menace with a far reach.
Gopal Swaminathan
| September 07, 2021
There is untapped potential in the data that P&C insurers acquire as part of the submission, quoting and underwriting process.
Anthony Habayeb
| August 31, 2021
Lemonade's new lawsuit highlights the question of how insurance is moving thoughtfully, safely and cautiously with new technologies.
Steve Hallo
| August 26, 2021
A majority of policyholders also reported valuing the 'human touch' more than saving on their coverages.
Heather A. Turner
| August 25, 2021
The suit claims the insurer collects and stores clients' retina scans, voice prints, and face scans without their knowledge or consent.
Richard Della Rocca
| August 17, 2021
Insurance fraud is a $30 billion a year problem, and most insurers believe scams are on the rise.
Matthew Marolda
| August 17, 2021
Insurance brokering innovation will only succeed if the focus is on augmenting — not overriding — human capabilities.
Jeff Mason
| August 16, 2021
Current market forces and pandemic realities require faster adoption of new digital and AI solutions.
Matthew T. Connelly
| August 04, 2021
The Illinois Supreme Court ruled on a class-action suit that claimed a tanning salon violated BIPA by sharing fingerprint data with a third party.
Jeff Arnold
| June 23, 2021
Every insurance-technology decision should be made with an enhanced customer experience in mind.
Steve Medeiros
| June 14, 2021
Insurers face myriad challenges throughout the auto accident claims process. Streamlined, digital tools can help.
Max Reyes
| May 27, 2021
The insurer's error comes as artificial intelligence faces criticism from those who say it's subject to biases.
Elana Ashanti Jefferson
| May 18, 2021
Increased digitalization should spur insurance executives to be even more sensitive to this risk.
Christophe Bourguignat
| May 10, 2021
Insurance companies that are able to rapidly adopt this technology in a responsible way will have the upper hand.
Jason Verlen
| April 15, 2021
Through digital solutions, underwriters can increase efficiency, reduce risks, improve performance and elevate the insurance customer experience.
Siddharth Garg and Upendra Belhe
| April 12, 2021
Property image data has become an important source for insurance carriers.
Gary Hagmueller
| March 02, 2021
AI is expected to mature further this year. With these formulas, insurance carriers can strategically leverage it for the most impact.
PC360 Staff Writer
| February 22, 2021
Insurance technology news from Aclaimant, Arch Insurance, Patra and more.
Steve Hallo
| February 04, 2021
While shoppers want fully automated experiences, there are still barriers to adoption across the insurance value chain.
PC360 Staff Writer
| February 01, 2021
Insurance technology news from BTIS, Cogent Bank, Branch Insurance and more.
Dylan Whitehead and Eugene Kolker, Ph.D.
| January 26, 2021
Here's how emerging technologies can allow insurers to conduct proactive analyses to aid in the claims process.
Dustin Oxborrow
| January 22, 2021
Looking at how artificial intelligence works in commercial insurance can help illuminate the value of this rising technology.
Greg Heidrich
| January 08, 2021
Increased use of data science, AI and machine learning are driving the skills needed by today's insurance pros.
Lauren Winchester
| December 08, 2020
This year's uptick in ransomware attacks is problematic for insurance professionals and policyholders alike. Here's how to respond.
Tal Daskal
| November 24, 2020
Digitization can't occur in a vacuum. Its success hinges on an insurer's ability to harness an innovative mindset at every level of the organization.
Mark Breading
| November 03, 2020
The question to ask is not which AI technologies are valuable but rather where they are most valuable in the enterprise.
Karen Pauli
| October 26, 2020
The order in which insurers implement AI technologies could impact how effective they are for the business.
Nino Tarantino
| September 22, 2020
As insurers begin to realize initial benefits from telematics implementations, additional return on investment becomes even more viable.
Amanda Bronstad
| September 21, 2020
Clearview AI, which provides photographic information to law enforcement, faces nearly a dozen privacy class-action lawsuits in New York and Illinois.
Thomas Ash
| September 03, 2020
Insurance firms that focus on artificial intelligence can leverage innovation to attract a new generation of professionals.
Allison Bell
| August 26, 2020
The guidelines emphasize the importance of accountability, compliance, transparency, and safe, secure and robust outputs.
Alex Zuckerman
| August 04, 2020
One of Blockbuster's biggest failures was that it failed to harness the latest technology to achieve digital transformation.
Ji Li
| July 20, 2020
Emerging tech is helping to make massive loads of claims data more useful for adjusters to enable better outcomes.
Andrew Burt
| June 26, 2020
What can companies do? The first answer is to have plans in place for when AI causes harm.
Denny Jacob
| June 09, 2020
The rapid adoption of digital technology is in direct response to social distancing and protocols initiated to combat COVID-19.
Elana Ashanti Jefferson
| June 02, 2020
This refreshed offering from PropertyCasualty360 reflects the many ways insurance carriers and technology partners are revolutionizing how risk is managed and covered.
Nicholas Hamwey
| May 27, 2020
Given current headwinds, insurance carriers need to focus on retaining market share and providing assistance to customers.
Ira Sopic
| May 22, 2020
A pressing concern at this current time is how insurers will cope as they are inundated by pandemic claims and queries.
Les Shaver
| May 20, 2020
The exposure of supply chain weaknesses spurred investments in automation at warehouses and other businesses. Now what?
Jose A. Guerrero, Jr.
| May 12, 2020
What are the advantages or values of fast-tracking high-frequency, low-value marine cargo insurance claims via AI?
Scott Quiana
| May 06, 2020
As an industry, we need to think bigger and re-evaluate the way companies operate along with the tools they're using.
Dennis Toomey
| April 23, 2020
AI can bring huge benefits to the insurance industry. But for that to happen, industry leaders need to start approaching tech with a team mentality.
Donna J. Popow, Esq., CPCU
| February 14, 2020
AI technology will bring a new process and new efficiency to claims adjusting.
Mark Breading
| January 21, 2020
The potential for artificial intelligence in insurance has built a lot of excitement, but is it all just hype?
Danielle Ling
| January 13, 2020
A new study by LexisNexis Risk Solutions analyzes the state of AI and ML in the insurance industry in 2020. Here are the key findings.
Donna Popow, Esq., CPCU
| December 30, 2019
While technology provides many solutions, assessing its success and the actual implementation will take time and effort.
Jason Rodriguez
| December 18, 2019
By incorporating AI into their operations, insurers are investing in ways to automate claims operations without sacrificing accuracy.
Allison Bell
| December 11, 2019
You can post comments until Jan. 17, 2020. If the bots will let you...
Denny Jacob
| December 10, 2019
While artificial intelligence and machine learning have significant upside, they also come with challenges.
Donna Popow, Esq., CPCU
| September 26, 2019
There is some hesitancy regarding the adoption of AI technology and uncertainty as to what approach to undertake.
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Souvik Das
| March 08, 2023
Here's why insurers that adopt cutting-edge analytics capabilities will move faster into the future.
Brad Magick, CPCU
| February 24, 2023
Here's how non-rate actions fueled by the latest data can help improve profitability.
Sathish Kumar Manimuthu
| February 22, 2023
Carriers that embrace AI can see enhanced underwriting results and significant growth.
Steve Hallo
| February 17, 2023
The chat touched on a wide range of talent-focused topics, including the importance of casting a wide net when searching for employees.
Dan Rufenacht
| February 16, 2023
The relationship between an insurance carrier and a third-party administrator can be complex and multifaceted.
Steve Hallo
| February 01, 2023
Insurance reforms passed in 2022 are a 'game changer' for Florida's market and helped move the needle on this deal, Slide CEO tells PC360.
Tammy Nichols Schwartz, CPCU
| January 23, 2023
Decreased profits can stem from a lack of granular, accurate information about potential hazards and exposure to loss at each insured location.
Swiss Re
| January 12, 2023
In this podcast, Duare Perez of Swiss Re talks advanced analytics and how an insurer can
synthesize data to open up a competitive edge.
Steve Hallo
| January 10, 2023
Vista reports it plans to take Duck Creek private when the deal closes.
Ann Dieleman
| December 22, 2022
Both clients and colleagues are looking beyond transactional partnerships in search of relationships built on trust and credibility.
Larry Chasin
| December 21, 2022
U.S. wine-producing regions didn't see any major wildfires in 2022, but cyberattacks become more prevalent. Will 2023 hold more of the same?
Erroin Martin
| December 16, 2022
Here's an extreme hypothetical that demonstrates how risk bias can negatively impact policyholders — and a solution.
Elana Ashanti Jefferson
| December 15, 2022
Respond now: Our annual Independent Insurance Agent Survey focuses squarely on issues facing today's producers.
Sam J. Friedman
| December 14, 2022
Cultural changes are necessary to maintain data management as a competitive differentiator.
PC360 Staff Writer
| December 09, 2022
Insurance-industry deals slowed in late 2022, but the outlook for 2023 isn't all bad.
Robert Nocera and Eric Fairchild
| December 09, 2022
From cleaning data to preparing for security issues, insurers should consider these steps when moving data from one store to the next.
Kirstin Marr
| December 08, 2022
Learn the four keys to establishing a data-driven company culture and unlocking the potential of advanced analytics.
Elana Ashanti Jefferson
| December 05, 2022
The trend in recent years has been for catastrophe losses to increase by 5% to 7% annually, the reinsurer reported.
Seth Rachlin, Ph.D
| December 02, 2022
Society needs a new approach to protecting against, preparing for and responding to floods and other natural disasters.
Elana Ashanti Jefferson
| December 01, 2022
The automaker announced it will grow its partnership with Wejo, providers of connected, electric and autonomous vehicle data.
Pete Buccola, CPCU
| November 29, 2022
Discover how data can accelerate insurers' responsiveness and integrity before, during and after a hurricane.
Wes Arnold
| November 17, 2022
Discover how straight-through processing and accurate location data improve decision-making and the customer experience.
Sam J. Friedman
| November 07, 2022
Many insurance carriers continue to struggle to maximize the full value of data, according to Deloitte.
Tasha Norman
| October 24, 2022
"The good news is that insurance is already well-positioned to embrace change and attract young talent."
Ari Treuhaft and Bob Taylor
| October 18, 2022
Insurance defense firms are already feeling the effects of social inflation and a rapidly digitizing court system.
Kirstin Marr
| October 14, 2022
Discover the five keys to enhancing risk evaluations by leveraging datasets that offer a more detailed view.
Guy Attar
| October 12, 2022
Aerial imagery provides one of the best options for insurance companies to stay profitable in high risk markets like flood.
Adrian Dzielnicki, CFA
| October 12, 2022
New technology is disrupting the legacy insurance experience and mass consolidation is inevitable.
Steve Hallo
| September 20, 2022
Munich Re, the U.S. Coast Guard and the National Cargo Bureau are collaborating to enhance container inspections.
John Siegman
| September 08, 2022
Your P&C business' future could largely be determined by the choices made today about the application of data.
Steve Hallo
| September 01, 2022
The staffing changes include the departure of Hippo's COO and CTO Ran Harpaz, SEC filings show.
Ilya Filipov
| September 01, 2022
Clearly understanding customers' needs, concerns, hopes and expectations enables insurers to develop a superior customer experience.
Jeff Tyler
| August 31, 2022
It's important to strike the right balance between human and digital resources in the underwriting workflow.
TH Herbert
| August 23, 2022
Data management is a critical component in unlocking insurance data's maximum value.
Bryan Falchuk
| August 11, 2022
Companies that learn how to rate their exposures more accurately will succeed in the long term.
Steve Hallo
| July 27, 2022
Over 70% of drivers are interested in using connected car data for insurance discounts, but less than a quarter do.
Nash Machaka
| July 22, 2022
Data can help uncover missed opportunities and identify the perfect business partners.
Kirstin Marr
| July 15, 2022
Data should be accessible from anywhere, for any user, and always result in the same view. But too often that's not the case.
Rich Belanger
| July 14, 2022
Rapid technology adoption, new business models and the demand for simple digital experiences are accelerating change in insurance.
Ross Todd
| July 01, 2022
Alexia Cruz, the claim general counsel at Travelers, predicts analytics will be 'instrumental' in identifying cases that could yield large verdicts.
Kenneth Saldanha
| June 28, 2022
There is a need to evolve data analytics alongside changing customer behaviors and expectations.
Ivans (Sponsored)
| June 23, 2022
We recently spoke with Holzworth to understand how the key to digital success may lie outside the tech, how consumers are being enabled by these advancements, and how an insurer can future-proof themselves as technology marches forward.
Hugo Guzman
| June 21, 2022
Scott Fischer has joined the 7-year-old, AI-powered insurer as head of government relations and co-general counsel.
Elana Ashanti Jefferson
| June 03, 2022
The year's top 100 insurance groups and insurance companies show strength despite notable challenges.
Adam Kiefer
| May 26, 2022
Insurance-technology innovators must safeguard against building exclusive systems that are accessible only to a privileged few.
Jeff Hiegert
| May 20, 2022
Embracing innovation can allow insurers to remain competitive in uncertain times.
Steve Hallo
| May 18, 2022
Bad data is worse than no data. Review how to cut through to the useful insights insurance data carries.
Mary Boyd
| May 06, 2022
Data can be leveraged in ways outside of directly lowering premiums to reward good drivers.
OIP (Sponsored)
| May 03, 2022
The pressure to deliver on rising customer expectations has never been higher. OIP Robotics explore how data can help the MGA in this podcast.
OIP (Sponsored)
| May 03, 2022
MGAs face an increasingly competitive market. Listen to how OIP Robotics developed the tools for XS Brokers to compete in this podcast episode.
Steve Hallo
| April 28, 2022
Volatile activity in auto claims severity and insurance shopping are among a host of factors signaling a sea change is underway, LexisNexis reports.
Bryan Stanwood
| April 27, 2022
Digital tools are allowing for more proactive management of risk saturation.
Julian Shun
| April 14, 2022
Graph algorithms can help insurance providers to uncover hidden relationships between potential fraudsters.
Graham Bartholomew
| April 01, 2022
Prescriptive analytics provides you with data-backed decision options that you can weigh against one another.
Brittney Meredith-Miller
| March 15, 2022
A recent report from TransUnion explores global digital fraud trends across a number of industries.
Elana Ashanti Jefferson
| March 08, 2022
The number of people dying on U.S. roads and highways is higher than it's been in decades.
Jeff To and Jeroen Morrenhof
| February 21, 2022
Here are three factors driving AI transformation in insurance claims.
Mike Becker
| February 09, 2022
Part Three: 2022 Independent Insurance Agent Survey | Optimism prevails despite vexing insurance-agency challenges.
Eileen Potter
| February 08, 2022
Insurers should include data and content management in any process-improvement initiative.
Elana Ashanti Jefferson
| February 08, 2022
Part Two: 2022 Independent Insurance Agent Survey | Insurance agents adjust to digital-business demands.
By LexisNexis Risk Solutions (Sponsored)
| February 07, 2022
Frank Cesario, director of U.S. Claims Solutions at LexisNexis Risk Solutions, discusses why data sophistication is key to improving your total loss claims process.
Robert Smithson
| February 07, 2022
Recent developments in telematics, fair pricing, product bundling and more will move the auto-insurance industry forward.
Elana Ashanti Jefferson
| February 07, 2022
Part One: 2022 Independent Insurance Agent Survey | Attitude is everything.
Brittney Meredith-Miller
| February 04, 2022
According to Capgemini, only one-quarter of insurers describe their risk selection and pricing as "fact-based and data-driven."
Sean Harper
| February 03, 2022
As data and modeling improve, insurers that serve catastrophe-prone markets become better prepared to respond to global warming.
Elana Ashanti Jefferson
| February 02, 2022
Crime in the U.S. costs an estimated $2.6 trillion a year.
Elana Ashanti Jefferson
| January 25, 2022
Notoriously dangerous roads share certain characteristics. Here's where they are and how drivers can stay safe when navigating them.
Brittney Meredith-Miller
| January 24, 2022
A recent survey from Breeze revealed a majority are willing to purchase insurance from auto manufacturers, but are more hesitant about companies like Facebook.
Jeff Piotrowski
| January 18, 2022
Innovative insurance marketers are turning to companies that specialize in consumer behavior and insights.
Sankar Narayanan
| January 17, 2022
Look for insurers to realize value from their AI initiatives on the cloud in 2022.
Brittney Meredith-Miller
| January 13, 2022
The survey from Companjon reveals strong interest in digital insurance across Europe and the United Kingdom.
Joe Dysart
| January 10, 2022
Insurers, brokers and agents handle information that makes them key targets for hackers.
Tobias Hann
| December 24, 2021
Insurers should be at least experimenting with synthetic data, which can address a variety of AI challenges, by early 2022.
William Trump
| December 20, 2021
There is only one thing worse than not getting any customer insight, and that's getting customer insight and ignoring it.
Mahesh Natarajan
| December 17, 2021
From digital sales to wellbeing initiatives, discover where the insurance industry is heading this coming year.
Brian Kramer
| December 09, 2021
Using imagery and wearable devices in manufacturing has helped reduce some of the sector's most disruptive business problems.
By LexisNexis Risk Solutions (Sponsored)
| December 07, 2021
Liz Rozier, director of auto product development at LexisNexis Risk Solutions, discusses how uncovering deeper accident and vehicle ownership insights helps in pricing policies more accurately to meet customers' evolving expectations.
Elana Ashanti Jefferson
| November 23, 2021
Insurance agent and broker insights elevate our annual survey conducted in partnership with PIA National. Respond by Dec. 3, 2021.
Andy Yohn
| November 22, 2021
Eliminating fraud is unlikely, but data technology is making it easier to uncover.
PC360 Staff
| November 17, 2021
'Continuing education in this space is very important,' says RSUI Group Senior Vice President Erin Dolan.
InRule (Sponsored)
| October 26, 2021
The promise of automation has led to a new concern: bias in the AI algorithms and scoring models, which has led to some unexpected and unfair outcomes.
PC360 Staff Writer
| October 22, 2021
Most major commercial lines of business experienced quarterly increases in average premium renewal rates.
Robert Muir-Wood
| October 21, 2021
Discover five ways the insurance industry can help tackle the climate crisis.
Brad Nevins
| October 21, 2021
Discover how insurtech can support agents, brokers and carriers alike while streamlining processes.
SPONSORED
| October 15, 2021
Insurer-led startups are taking advantage of a renewed interest in E&S lines, and they're finding help from established tech partners, notes Liza Smith of OneShield in this exclusive interview.
Oliver Smith
| October 15, 2021
Looking beyond hazards and leveraging vulnerability attributes can enable property insurers to gain a competitive advantage.
Imperial PFS
| October 13, 2021
Herb Chirico explains the key elements of evaluating a premium financing solution and why this type of solution is vital to agents' success.
Heather A. Turner
| October 07, 2021
This industry veteran's career has provided her with unique international experiences that inform her leadership style.
Greg Mann
| October 05, 2021
Review the keys to remaining in compliance with various cyber regulations when it comes to internal security protocol.
Steve Hallo
| September 30, 2021
In addition to pricing, improving the customer experience is another way insurers are pulling value from data.
Heather H. Wilson
| September 28, 2021
For insurance companies, successful AI deployment requires a careful balance between visionary optimism and cautious pragmatism.
Thanneermalai Krishnappan
| September 27, 2021
Fraud prevention looms large among the reasons why insurers should prioritize data visibility.
Luis Pino
| September 23, 2021
Who needs a crystal ball when agents can stay on top of customers' needs and identify new opportunities with these steps.
Thanneermalai Krishnappan
| September 20, 2021
The value of the data most insurance companies have is hard to overstate.
Steve Johnson
| September 16, 2021
Now more than ever, insurers must double down on customer experience and treat policyholders as people rather than a policy number.
John-Isaac "jC" Clark
| September 16, 2021
Discover what insurers can do to uncover emerging risks and stay ahead of unknown perils caused by climate change.
Heather A. Turner
| September 16, 2021
A new sigma report notes that P&C business will become more volatile as portfolios shift to higher risk lines.
Elana Ashanti Jefferson
| September 13, 2021
The Applied Net 2021 agenda was built around the themes of 'insurance ecosystems' and 'digital connectivity.'
Abe Cofnas
| September 10, 2021
As the pandemic evolves, tracking sentiment about the insurance industry can provide fresh insights into how investors feel.
Gopal Swaminathan
| September 07, 2021
There is untapped potential in the data that P&C insurers acquire as part of the submission, quoting and underwriting process.
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Kia Javanmardian
| March 24, 2023
Here are some of the insurance business insights revealed in McKinsey's new study titled 'Global Insurance Report 2023.'
Elvis Desai
| March 24, 2023
According to a recent survey, approximately 15-20% of drivers in the United States currently use dashcams.
Mark Sammarone
| March 10, 2023
Fear of new technology in the workplace is real, but there's no reason for agents and brokers to be afraid.
Kingston Koser
| March 10, 2023
Missing compliance deadlines or failing to catch inaccurate or expired licenses has numerous costs for insurers.
Souvik Das
| March 08, 2023
Here's why insurers that adopt cutting-edge analytics capabilities will move faster into the future.
John Horneff
| March 07, 2023
Focusing on collaboration, rather than disruption, will be the path forward for insurtechs.
Elana Ashanti Jefferson
| March 07, 2023
New research from ACORD signals key insights and priorities for insurers as they look to the future.
Mike Becker
| March 03, 2023
You have to know where you've been to get a clear view of where you should be headed.
Bill Madison
| February 28, 2023
It's all about accessibility, shared data and analytics that help drive insurers' strategic imperatives; a broader view helps keep our roads safer.
Brad Magick, CPCU
| February 24, 2023
Here's how non-rate actions fueled by the latest data can help improve profitability.
Craig Welsh
| February 21, 2023
Yes, independent agencies are under pressure. But the fact is, independent agencies are a resilient group.
Brittney Meredith-Miller
| February 15, 2023
Our guest on this week's episode of Insurance Speak is Ifty Kerzner, co-founder and president of Kissterra.
Kathy Hickey
| February 13, 2023
The current financial climate is forcing MGUs, MGAs and insurance carriers to compete on price. Here are three ways to do that.
Elana Ashanti Jefferson
| February 09, 2023
The NHTSA reported an increase of more than 10% in auto accident deaths between 2020 and 2021.
Matthew Tucker
| February 07, 2023
The next phase of evolution for claims will be the incorporation of better data from innovative imaging and other emerging sources.
Elana Ashanti Jefferson
| February 06, 2023
Insurance agencies, vendors and carriers all must feel that digitalization will ultimately support business growth.
John Stammen
| February 02, 2023
Insurance — one of the oldest and most traditional industries — is under pressure to transform.
Max Reyes and Isis Almeida
| January 31, 2023
Massive job cuts at tech companies could prove a boon for talent-hungry insurers.
Julio Pernia Aznar
| January 31, 2023
As consumer demands change, insurers must understand how technology and versatility can make them more competitive.
Paul Bergeron
| January 27, 2023
Renters sometimes cancel a policy after moving in and others forget to renew, resulting in coverage gaps or potentially leaving the landlord on the hook.
Akshat Rathi
| January 27, 2023
The annual profit margins of insurance companies are getting squeezed, even as premiums are going up for products like home insurance.
Elana Ashanti Jefferson
| January 16, 2023
This steadfast insurance booster takes the helm at a carrier that has served nonprofits for more than a century.
Marcus Newbury
| January 13, 2023
Video telematics help drivers avoid costly accidents and provide clarity when an accident happens.
Swiss Re
| January 12, 2023
In this podcast, Duare Perez of Swiss Re talks advanced analytics and how an insurer can
synthesize data to open up a competitive edge.
Henry Kowal
| January 11, 2023
The year 2022 rocked the auto insurance industry's boat, leaving all aboard concerned with what's to come.
Allison Bell
| January 05, 2023
Afficiency CEO Mark Scafaro says the best outcomes are realized when agents are equipped with the right digital tools.
Jean-Marie Lovett
| January 03, 2023
As consumer preferences evolve, insurers must do more than simply 'sell' insurance products to win customers.
Peter Mahler
| December 28, 2022
The new year brings an opportunity to revisit underwriting strategies and adjust them as needed.
Elana Ashanti Jefferson
| December 27, 2022
What were the most significant insurtech developments of the past year? And where is the sector headed in 2023?
Doug Mohr
| December 20, 2022
The economic landscape continues to be weird. Here are three ways independent agencies can weather the uncertainty.
Elana Ashanti Jefferson
| December 13, 2022
These survey results are based on responses from more than 4,100 current U.S. residents.
Wojtek Gudaszewski
| December 08, 2022
Aging insurance companies have a customer experience problem, but hope is on the horizon.
Brittney Meredith-Miller
| November 30, 2022
Pathpoint CRO and President Ralph Blust shares his expertise on how the increase in destructive wildfires has shifted the market, and why it's driving insureds to the E&S space.
Pete Buccola, CPCU
| November 29, 2022
Discover how data can accelerate insurers' responsiveness and integrity before, during and after a hurricane.
Jessica Mann
| November 28, 2022
Business is happening more quickly for construction firms that lean into digital tools for asset management and more.
PC360 Staff
| November 21, 2022
Pricing and product personalization as the internal process that could benefit the most from modernization.
Jean-Marie Lovett
| November 16, 2022
In a hardening market, it's more important than ever for insurers to find a path to profitability. Here's how...
Philip Edmundson
| November 15, 2022
For insurtech 2.0, technology is a driving force — a tide lifting all boats — rather than just a sales angle.
Elana Ashanti Jefferson
| November 11, 2022
Alarms aren't just for fires anymore, RIMS and TÜV SÜD Global Risk Consultants report.
Tim Hardcastle
| November 10, 2022
By leveraging the right technologies, insurers can overcome financial stress and lean into innovative niche products.
Elana Ashanti Jefferson
| November 09, 2022
Join this free upcoming webcast to glean insurance business success tips from 2022 Agency of the Year Award winners.
Steven Tesler and Darin Campana
| November 08, 2022
Claims transformation is part of the problem, but can also be part of the solution.
Maura Keller
| November 03, 2022
Part 3 of 3: This winner of the 2022 NU Agency of the Year Award developed its own insurance sales software.
Kristen Beckman
| November 01, 2022
Part 1 of 3: This winner of the 2022 NU Agency of the Year Award aims to be vibrant and forward-thinking.
Tara Kelly
| October 28, 2022
Learn why insurance carriers should be surveying their distribution networks and how it can enhance customer experiences.
Rick Tighe
| October 28, 2022
Why do carriers and agents receive so many requests for evidence of homeowner's insurance?
Tasha Norman
| October 24, 2022
"The good news is that insurance is already well-positioned to embrace change and attract young talent."
Aaron Wright
| October 21, 2022
Insurance innovations enable carriers to use tech to react more quickly to inflationary pressures.
PC360 Staff Writer
| October 19, 2022
Insurance industry news from Tremor Technologies, Clyde & Co, Coalition and more.
Paul Williams and Marcus Newbury
| October 18, 2022
Most policyholders own and understand how to use smartphones, giving insurers an avenue to offer enhanced safety features and improve CX.
Elana Ashanti Jefferson
| October 18, 2022
Forty percent of respondents who recently cancelled a policy did so because they no longer found it affordable.
Elana Ashanti Jefferson
| October 04, 2022
Age matters when it comes to serving affluent insurance clients, Chubb recently reported.
Mohammed Iftkhar
| September 29, 2022
Expanding technologies provide insurers with new tools to mitigate water-damaged vehicles and building contents.
PC360 Staff Writer
| September 28, 2022
News from Charles Taylor, MarshBerry, Fortified and more.
Steve Hallo
| September 26, 2022
Quantum computing, deeper AI and omnichannel CX were among the threads running throughout the insurtech conference.
John Horneff
| September 13, 2022
Global warming will demand accurate data sharing among MGAs, carriers and reinsurers.
John Siegman
| September 08, 2022
Your P&C business' future could largely be determined by the choices made today about the application of data.
Mike Zdrojewski
| September 07, 2022
Review the external factors affecting claims and ways to ease some of those pressures.
Elana Ashanti Jefferson
| August 23, 2022
Work-life may be forever changed by the pandemic but a recent study says only about one in 20 U.S. workers telecommutes.
Adam Kiefer
| August 18, 2022
Find expert technology partners with insurance-industry experience who can help implement tools that bring quick returns.
Paul Bessire
| July 22, 2022
Uncover three reasons why a digital revolution is coming to commercial insurance, which is primed for a 'Moneyball' era.
Nash Machaka
| July 22, 2022
Data can help uncover missed opportunities and identify the perfect business partners.
Michael Harmon
| July 18, 2022
New technologies should be part of an active risk management culture driven by a company's C-suite.
Tommy Fad
| July 14, 2022
DIY-installed monitoring devices are proving to be win-win solutions for insureds and insurers.
Damith Chandrasekara
| July 11, 2022
Can embedded insurance bring the Amazon-buying experience to the transportation & freight industry?
Sam J. Friedman
| June 29, 2022
Many of the questions policyholders take to their insurer or agent lend themselves to automated self-service.
Mark Bernacki
| June 27, 2022
Thanks, in part, to emerging technologies, the future should hold many positives in risk understanding and predictability.
Mark Bergen
| June 27, 2022
A cottage industry in fire detection tech has taken root as wildfires have become more frequent and financially ruinous.
Ivans (Sponsored)
| June 23, 2022
We recently spoke with Holzworth to understand how the key to digital success may lie outside the tech, how consumers are being enabled by these advancements, and how an insurer can future-proof themselves as technology marches forward.
Tara Kelly
| June 21, 2022
From enhancing communications to fighting fraud, unlock the power of data following extreme weather perils.
Justin Hall
| June 15, 2022
Success lies in using the technology to augment, not replace, human involvement.
Carlos Oliveras
| June 06, 2022
Insurance innovators are building new, sophisticated, data-driven processes for modeling, assessing and managing climate risk.
Ian Drysdale
| June 03, 2022
Digitizing claims processing and payments can increase customer satisfaction and retention.
Ruth Fisk
| June 02, 2022
It's no secret that there's a need to improve customer experience across the insurance industry.
Trish Hopkinson and Joel Teemant
| June 01, 2022
For insurers in a time of extreme unpredictability, having accurate, reliable monthly pricing is a must.
Steve Hallo
| May 31, 2022
Industry experts share details on how technology can help best current challenges and improve worksite safety.
Sharon Petrell
| May 27, 2022
Discover what it will take to unlock the power of next-generation underwriting.
Eric Ayala
| May 16, 2022
Automation isn't about replacing your human workforce. It's about making your workforce more valuable.
Darcy Shapiro
| May 13, 2022
Momentous evolution is ahead for the traditional insurance value chain.
Jon Thornton
| May 09, 2022
Empathy can be a powerful differentiator in the claims experience.
OIP (Sponsored)
| May 03, 2022
The pressure to deliver on rising customer expectations has never been higher. OIP Robotics explore how data can help the MGA in this podcast.
OIP (Sponsored)
| May 03, 2022
MGAs face an increasingly competitive market. Listen to how OIP Robotics developed the tools for XS Brokers to compete in this podcast episode.
Paul Holbein
| April 29, 2022
Learn how technology can help unlock the power of unstructured data with less manpower.
Patricia L. Harman
| April 27, 2022
Celent analyst Andrew Schwartz shares insights from a survey examining the industry's adoption of automated claims.
Craig Stack
| April 21, 2022
Authenticated media will be key in helping insurers meet SEC climate disclosures.
Simon Oddy and Bernard Regan
| April 14, 2022
Being ready vs. being reactive: The proper use of insurtech will set insurance companies apart from one another.
Julian Shun
| April 14, 2022
Graph algorithms can help insurance providers to uncover hidden relationships between potential fraudsters.
Elana Ashanti Jefferson
| April 14, 2022
The software company Mulesoft reports that these trends will be pivotal to competitive digital business operations this year.
Brian Levine
| April 13, 2022
Insurtech has come a long way over the years, but its biggest innovation is still to come.
Colleen Wells
| April 11, 2022
Insurance agencies and carriers using chatbots powered by Natural Language Processing (NLP) have an advantage.
Joe Greenspan
| April 11, 2022
Too many independent agents, overcome by managing daily challenges, deprioritize critical sales and marketing activity.
Timothy D. Christ
| April 05, 2022
Technology can improve some common claims issues to expedite the evaluation and payment processes.
Sam J. Friedman
| March 29, 2022
Modern technical skills and tools relieve staff from labor-intensive, lower-value tasks while freeing them up for analytical work.
PC360 Staff Writer
| March 28, 2022
Insurance technology news from Beasley General Agency, Insurity and more.
Gary Saarenvirta
| March 23, 2022
AI offers insurers many benefits, but one downside could be unintended bias in how claims are assessed based on historical outcomes.
Elana Ashanti Jefferson
| March 23, 2022
What did this insurance technologist learn from previous work in several high-profile industries? Learn to trust your gut.
PC360 Staff Writer
| March 14, 2022
Insurance technology news from FRISS, Nationwide, Whatfix and more.
Sathya Sethuraman
| March 07, 2022
For the sake of both employee wellbeing and business continuity, digitization is an imperative for today's insurers.
PC360 Staff Writer
| March 07, 2022
Insurance technology news from CyberCube, Infosec Institute, One Inc and more.
Elana Ashanti Jefferson
| March 07, 2022
What can you do to better counsel clients so they feel secure and prepared in the event of an emergency?
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PC360 Staff Writer
| March 27, 2023
Insurance technology news from Buckle, Applied Underwriters, CAPE Analytics and more.
PC360 Staff Writer
| March 20, 2023
Insurance technology news from Selective Insurance, Netradyne, Insurity and more.
Andy Yohn
| March 16, 2023
Insurtech provides carriers and policyholders with a wide range of communication channels and ways to personalize the entire insurance experience.
vtariyal
| March 13, 2023
Insurance technology news from Synatic, SWBC, Betterview and more.
Mark Sammarone
| March 10, 2023
Fear of new technology in the workplace is real, but there's no reason for agents and brokers to be afraid.
vtariyal
| March 06, 2023
Insurance technology news from Two Sigma Insurance Quantified, Devron, Wawanesa Insurance and more.
Bill Madison
| March 01, 2023
The pandemic introduced worries, momentum and challenges that were bigger than companies had dealt with before. The ability to recognize where we stand can no longer take months.
Bill Madison
| February 27, 2023
The pandemic introduced worries, momentum and challenges that were bigger than companies had dealt with before. The ability to recognize where we stand can no longer take months.
PC360 Staff Writer
| February 27, 2023
Insurance technology news from Duck Creek Technologies, Municipal Property Insurance Company, Two Sigma Insurance Quantified and more.
PC360 Staff Writer
| February 20, 2023
Insurance technology news from Quincy Mutual Fire Insurance Company, Western National Insurance and more.
PC360 Staff Writer
| February 15, 2023
The system will also handle complaints against public adjusters, claims of theft by conversion and identity theft.
Jason Janofsky
| February 14, 2023
Inaccurate estimates of roof age are costing insurers over $1 billion annually in premiums.
PC360 Staff Writer
| February 13, 2023
Insurance technology news from Nexar, Crum & Forster, Verisk and more.
PC360 Staff Writer
| February 06, 2023
Insurance technology news from Zurich Insurance Group, ICEYE, Duck Creek Technologies and more.
PC360 Staff Writer
| January 23, 2023
Insurance technology news from Munich Re, Yoga, Trium Cyber and more.
Michal Trochimczuk
| January 20, 2023
McKinsey expects that one-fourth of the processes in the insurance industry will be automated by 2025 through the usage of artificial intelligence.
PC360 Staff Writer
| January 16, 2023
Insurance technology news from Coterie Insurance, Yoga, IoT Breakthrough and more.
Swiss Re
| January 12, 2023
In this podcast, Duare Perez of Swiss Re talks advanced analytics and how an insurer can
synthesize data to open up a competitive edge.
Adam Dolan
| January 10, 2023
From an insurance perspective, electrifying tractor trailers brings issues that will need to be prepared for, like the potential for product liability claims.
PC360 Staff Writer
| January 09, 2023
Insurance technology news from Betterview and more.
Gary Saarenvirta
| January 05, 2023
Artificial intelligence will help insurers effectively manage costs, improve customer service and identify insurance fraud.
Patricia L. Harman
| December 28, 2022
Several industry experts reflect on an unusual year in insurance and focus on what lies ahead for the industry.
Elana Ashanti Jefferson
| December 27, 2022
What were the most significant insurtech developments of the past year? And where is the sector headed in 2023?
PC360 Staff Writer
| December 26, 2022
Insurance technology news from EigenRisk, Petsure, Verisk and more.
Niji Sabharwal
| December 20, 2022
Managing compliance in a more technologically enabled way will be pivotal for players across the insurance industry.
PC360 Staff Writer
| December 19, 2022
Insurance technology news from Ardonagh Specialty, ClarionDoor, Precisely and more.
Rahul Nawab & Joseph Nemet
| December 14, 2022
By applying new forms of analytics-driven aerial imaging technology, insurers can better identify property risks.
PC360 Staff Writer
| December 12, 2022
Insurance technology news from Copart, Coterie Insurance, Mosaic Insurance and more.
Rama Sreenivasan
| December 07, 2022
Carriers have access to a variety of tools that will shorten the time needed for claims inspections and reduce the risk of fraud.
PC360 Staff Writer
| December 05, 2022
Insurance technology news from Got You Covered, Wejo Group Limited, Aviva Canada and more.
Elaine Rogalla
| November 30, 2022
A clear strategy for innovation requires vision and guiding principles.
PC360 Staff Writer
| November 28, 2022
Insurance technology news from NFP, Betterview and more.
Steve Hallo
| November 23, 2022
American Modern risked losing business when it set out on a transformative journey, but now it is reaping the rewards, according to its CEO.
PC360 Staff Writer
| November 21, 2022
Insurance technology news from Elpha Secure, MEMIC, KOBA Insurance and more.
PC360 Staff Writer
| November 14, 2022
Insurance technology news from Mobilize Financial Services, Policy Expert, Cowbell and more.
PC360 Staff Writer
| November 07, 2022
Insurance technology news from Mutual Benefit Group, Silverfort, LineSlip and more.
PC360 Staff Writer
| October 31, 2022
Insurance technology news from Entegral, Guidewire, Semsee and more.
Steve Hallo
| October 27, 2022
Policyholder satisfaction with the auto claims process is down 7 points, according to J.D. Power.
Raychel Lean
| October 27, 2022
it is vital that employees are well supported as companies implement new digital-adoption strategies.
Tasha Norman
| October 24, 2022
"The good news is that insurance is already well-positioned to embrace change and attract young talent."
PC360 Staff Writer
| October 24, 2022
Insurance technology news from Rising Edge, Pie Insurance, Origami Risk and more.
PC360 Staff Writer
| October 17, 2022
Insurance technology news from Nationwide, VEREINIGTE HAGEL, CoverTree and more.
Adrian Dzielnicki, CFA
| October 12, 2022
New technology is disrupting the legacy insurance experience and mass consolidation is inevitable.
PC360 Staff Writer
| October 10, 2022
Insurance technology news from CerebrumX Lab and more.
PC360 Staff Writer
| October 03, 2022
Insurance technology news from Duck Creek Technologies, CoreLogic, CoverTree and more.
Michael Tarquinio
| September 30, 2022
The pandemic has forced companies, including insurers, to reconsider how they sell and service their products to customers.
PC360 Staff Writer
| September 26, 2022
Insurance technology news from WTW, Zywave, Liberty Specialty Markets and more.
PC360 Staff Writer
| September 19, 2022
Insurance technology news from Claim Genius, Earnix, Smart Communications and more.
Chris Casaleggio
| September 15, 2022
Insurtech and the claims process are evolving and adjusters are often the first to identify problems and offer solutions.
PC360 Staff Writer
| September 12, 2022
Insurance technology news from Buckle, Recoop Disaster Insurance, Aurenity and more.
Steve Hallo
| September 07, 2022
State Farm aims to bolster the use of smart home technology in home insurance through the investment.
Rosalie L. Donlon
| September 06, 2022
In a ranging interview, Jaime Tamayo discusses MAPFRE's 50th anniversary and the biggest industry changes during his 30-year career.
PC360 Staff Writer
| September 05, 2022
Insurance technology news from Markel International, Beazley, Gallagher and more.
Raution Jaiswal
| September 01, 2022
Not all Customer Relationship Management platforms are created equal. Here, an insurtech exec surveys the competition.
PC360 Staff Writer
| August 29, 2022
Insurance technology news from Previsico, Driver Technologies, Duck Creek Technologies and more.
PC360 Staff Writer
| August 22, 2022
Insurance technology news from XDimensional Technologies, The AC, HowdenCAP and more.
Adam Kiefer
| August 18, 2022
Find expert technology partners with insurance-industry experience who can help implement tools that bring quick returns.
PC360 Staff Writer
| August 15, 2022
Insurance technology news from Mutua Madrileña, Cowbell and more.
PC360 Staff Writer
| August 10, 2022
News from Alera Group, Semsee, At-Bay and more.
PC360 Staff Writer
| August 08, 2022
Insurance technology news from Extraordinary Re, Zesty.ai, Cowbell Cyber and more.
PC360 Staff Writer
| August 01, 2022
Insurance technology news from A-Affordable Insurance Agency, Beazley, Mountain West Farm Bureau Insurance Co. and more.
PC360 Staff Writer
| July 25, 2022
Insurance technology news from Verisk, Kentucky Employers' Mutual Insurance Harford Mutual Insurance Group and more.
PC360 Staff Writer
| July 18, 2022
Insurance technology news from Aurenity, American Family Insurance, Selective Insurance and more.
Michael Harmon
| July 18, 2022
New technologies should be part of an active risk management culture driven by a company's C-suite.
PC360 Staff Writer
| July 11, 2022
Insurance technology news from Elephant Insurance, Zurich, Plexus Groupe and more.
Heidi Lawson, Alexander Traum and Michael Coburn
| July 07, 2022
Companies considering an "embedded insurance" model must confront the complicated, confusing world of the U.S.'s state-based insurance regulatory regime.
PC360 Staff Writer
| July 04, 2022
Insurance technology news from Betterview, Snapsheet, ReSource Pro and more.
PC360 Staff Writer
| June 27, 2022
Insurance technology news from MMG Insurance Company, QBE, SEON and more.
Ivans (Sponsored)
| June 23, 2022
We recently spoke with Holzworth to understand how the key to digital success may lie outside the tech, how consumers are being enabled by these advancements, and how an insurer can future-proof themselves as technology marches forward.
Patricia L. Harman
| June 22, 2022
Chubb's Hemant Sarma discusses how insurers are using technology to prevent and mitigate risk.
PC360 Staff Writer
| June 20, 2022
Insurance technology news from EigenRisk, Hollard Insurance, Fenris Digital and more.
Brittney Meredith-Miller
| June 14, 2022
Customers aren't happy about auto rate increases, but have found value in usage-based technology and transparency from their insurers.
PC360 Staff Writer
| June 13, 2022
Insurance technology news from Praxent, West Bend Mutual Insurance Company and more.
PC360 Staff Writer
| June 06, 2022
Insurance technology news from HDI Global SE, Tooher-Ferraris Insurance Group, LexisNexis and more.
Michael Jackowski
| May 31, 2022
Being agile, intelligent and evergreen are the hallmarks of a resilient and successful insurance business.
PC360 Staff Writer
| May 30, 2022
Insurance technology news from Aioi Nissay Dowa Management NZ, Central Insurance, Coaction Specialty Insurance Group and more.
Bill Brower
| May 27, 2022
Trust in AI is transforming insurance, and consumers are demanding more.
PC360 Staff Writer
| May 23, 2022
Insurance technology news from Paul Davis, Fenris Digital, Socotra and more.
Dana Hull
| May 19, 2022
Insurance is one example of how Tesla operates as a series of startups doing things other car companies aren't, according to its CEO.
Richared Vonesh
| May 18, 2022
Striking a balance between tech tools and human skills will require more strategic thinking around claims operations.
PC360 Staff Writer
| May 16, 2022
Insurance technology news from VelocityEHS, Echelon Insurance, Distinguished Programs and more.
Alan Godfrey
| May 13, 2022
Investments in technological and operational efficiencies adopted during the pandemic attracted entrepreneurs to the insurance industry.
PC360 Staff Writer
| May 09, 2022
Insurance technology news from Sahouri Insurance Agency, Burns & Wilcox, Verisk and more.
Mark Breading
| May 04, 2022
Discover how technology will still depend on humans to unlock its full potential for P&C insurance.
OIP (Sponsored)
| May 03, 2022
The pressure to deliver on rising customer expectations has never been higher. OIP Robotics explore how data can help the MGA in this podcast.
OIP (Sponsored)
| May 03, 2022
MGAs face an increasingly competitive market. Listen to how OIP Robotics developed the tools for XS Brokers to compete in this podcast episode.
PC360 Staff Writer
| May 02, 2022
Insurance technology news from Origami Risk, Coalition, Onuu and more.
Brittney Meredith-Miller
| April 26, 2022
Everyone around the world is not necessarily impressed by telematics, according to GlobalData.
Dhara Patel
| April 26, 2022
For those in the claims business, 2022 will continue to present some pandemic-related hurdles when it comes to employment and technology trends.
PC360 Staff Writer
| April 25, 2022
Insurance technology news from Assurant, Duck Creek Technologies and more.
PC360 Staff Writer
| April 18, 2022
Insurance technology news from Guardian Group, Betterview, Agentero and more.
Steve Hallo
| April 14, 2022
Communication with injured workers is the area that could benefit the most from innovation.
Elana Ashanti Jefferson
| April 14, 2022
The software company Mulesoft reports that these trends will be pivotal to competitive digital business operations this year.
PC360 Staff Writer
| April 11, 2022
Insurance technology news from Applied Underwriters, Tractable, FutureProof Technologies and more.
Steve Hallo
| April 06, 2022
Insurance is going to play a vital role in either facilitating or deterring the commercialization of autonomous vehicles.
PC360 Staff Writer
| April 04, 2022
Insurance technology news from SageSure, Economical Insurance, Pathpoint and more.
Patricia L. Harman
| March 28, 2022
ACORD CEO and President Bill Pieroni shared insights from two years of dealing with the pandemic and the trends the insurance industry will likely see going forward.
PC360 Staff Writer
| March 28, 2022
Insurance technology news from Beasley General Agency, Insurity and more.
PC360 Staff Writer
| March 21, 2022
Insurance technology news from INSHUR, Notion, AllianceHCM and more.
Steve Hallo
| March 11, 2022
The agreement will provide insurance companies with more precise insights into a driver's risks and allow for the tailoring of policies.
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