InsurTech Center

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PropertyCasualty360’s InsurTech Center explores how innovative technologies are revolutionizing the business landscape and enabling insurance executives, carriers, agents, brokers, actuaries, risk managers and underwriters to thrive in the Digital Age.

Innovation
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Artificial Intelligence
Analytics & Data
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What underwriters need to know about new vehicle technology

Jason Verlen | April 15, 2021

Through digital solutions, underwriters can increase efficiency, reduce risks, improve performance and elevate the insurance customer experience.

Florida is a hotbed for insurance litigation

Heather A. Turner | April 15, 2021

Shocking new data shows how insurers are being disproportionately affected by lawsuits filed by Florida homeowners.
Harness Peloton and Apple Watch power for your organization

Jeff Brown | April 14, 2021

Healthy competition drives creativity and innovation.
Around the P&C insurance industry: April 14, 2021

PC360 Staff Writer | April 14, 2021

News from Big "I", ReSource Pro, MS Amlin and more.

What to know about post-COVID analytics & benchmarking

Kimberly George and Mark Walls | April 13, 2021

A recent webinar brought together experts to discuss how COVID-19 has impacted actuarial models and how risk managers can respond.
8 ways that 'digital ecosystems' boost insurance sales

Elana Ashanti Jefferson | April 13, 2021

P&C insurance carriers are getting creative about how to put their products in front of new prospects and customers.
Image analytics: A competitive approach for property insurers

Siddharth Garg and Upendra Belhe | April 12, 2021

Property image data has become an important source for insurance carriers.
IoT & claims: Bringing real-time data to an imperfect process

Timothy D. Christ | April 12, 2021

Technology can reduce claim frequency, assist in determining cause and document evidence for subrogation.
Who's using what in P&C insurance: April 12, 2021

PC360 Staff Writer | April 12, 2021

Insurance technology news from SimpliSafe, Crum & Forster, Insureon and more.
Fear of connected cars' cyber vulnerabilities growing

Steve Hallo | April 09, 2021

Hacking incidents impacting a vehicle were reported by one in 10 motorists, an increase of 3% from the year prior.
How well did P&C insurers improve on ease of business in 2020?

Jason Bogart | April 08, 2021

Many independent agents agree that how easy it is to work with a carrier is critical when deciding where to place business.
Can a business forgo a cyber insurance policy?

Stu Sjouwerman | April 08, 2021

While most companies store customer data or process transactions, only 20% have cyber coverage.
How logical data fabrics can keep insurers covered

Saptarshi Sengupta | April 08, 2021

Logical data fabric can alleviate problems insurers face when consolidating data and provide a visualized, unified view of critical information.
Don't let digitization dread drag you down

Zviki Ben Ishay | April 07, 2021

Here are some of the most common reasons insurance companies fail to digitize completely — and how to address them.
Who's using what in P&C insurance: April 5, 2021

PC360 Staff Writer | April 05, 2021

Insurance technology news from e2Value, London Underwriters, Hiro and more.
Tips for effectively managing a claims department

Awais Farooq | April 05, 2021

Three tips will help claims departments have more resilience to face larger claim volumes and tackle complex claims.
How might insurers achieve a 'higher bottom line'?

Sam J. Friedman | April 05, 2021

Insurers may need to revise goals and strategies to address the growing array of social and economic challenges.
5 things agents should ask before working with an InsurTech

Drew Appleman | April 02, 2021

InsurTechs today are providing solutions that can help agents grow in an increasingly competitive digital market.
Insurance events & conferences: Spring 2021

Heather A. Turner | April 02, 2021

The insurance industry is entering its robust conference season. Here are the events to have on your radar this April-June.
How GPS, tech solutions are reducing fleets' insurance costs

Jeremy Collins | April 01, 2021

Here are the five main benefits trucking clients can expect to see when they implement telematics tools.
Most insurers planning heavy investments in data, analytics

Steve Hallo | April 01, 2021

Digital tools for predictive modeling, pricing and risk selection are among the top priorities being earmarked for investment in 2021.
Insurance is addressing major cannabis business risks

Elana Ashanti Jefferson | April 01, 2021

Insurance and risk management specialists respond to common challenges for cannabis businesses in 2021.
Around the P&C insurance industry: March 31, 2021

PC360 Staff Writer | March 31, 2021

News from Azuga, Risk Placement Services, GigaForce and more.
As travel picks up, so will distracted driving

Steve Hallo | March 31, 2021

Almost half of Americans are planning road trips but even more admit to being distracted by cellphones while driving.
Top 25 groups, companies for workers' comp in 2020

Steve Hallo | March 31, 2021

The overall market showed slight contractions from the year prior based on premiums written and earned in 2020.
For insurers... It's all about the data

Patricia L. Harman | March 31, 2021

This Insurance Speak podcast features legal scholar Franck Giaoui speaking about how insurers can capture and utilize the data they need.
MS Exchange cyberattack could release a deluge of claims

Steve Hallo | March 30, 2021

Claims from the attacks are expected to focus on legal, forensic and clean-up costs.
IIHS: 2021's safest SUVs

Elana Ashanti Jefferson | March 30, 2021

Sales of small, midsize and large SUVs are rebounding as the economy begins to recover from the pandemic's sucker punch.
Insurance M&A: Unraveling SPAC mania and InsurTech investment

Mark Breading | March 30, 2021

Digital transformation and competition will continue to fuel blockbuster deals as the industry emerges from the pandemic.
Who's using what in P&C insurance: March 29, 2021

PC360 Staff Writer | March 29, 2021

Insurance technology news from Quadient , Supercede, Neptune Flood and more.
Workers' comp data in a dash

Jim Harris | March 29, 2021

Fast, visualized information can improve claim performance, allowing the most vital data to be easily accessed.
Top 15 writers of homeowners multi-peril insurance in 2020

Heather A. Turner | March 29, 2021

The NAIC's annual market data report reveals the industry wrote $108B in homeowners multi-peril coverage in 2020.
5 incidents of insurance fraud from March

Steve Hallo | March 26, 2021

Insurance fraud is one of America's largest crimes, with more than $80 billion stolen annually, according to the Coalition Against Insurance Fraud.
3 steps for driving a strong cybersecurity culture

Perry Carpenter | March 25, 2021

Companies need to be strong and intentional when shaping their cyber protection approach.
Homeowners becoming more proactive in improvements, repairs

Steve Hallo | March 25, 2021

From a rise in home improvements to more attention being paid to dwellings, homeowners are showing positive behavioral shifts.
Around the P&C insurance industry: March 24, 2021

PC360 Staff Writer | March 24, 2021

News from Next Insurance, Generali Global Assistance, RMS and more.
7 disruptive ideas changing the insurance industry

Jeff Wargin | March 24, 2021

Machine learning, chatbots and other InsurTech advances are changing the face of insurance.
Pet adoption, care awareness to lift pet insurance market

Steve Hallo | March 23, 2021

There are around 150 million cats and dogs in the U.S., and only 3% are insured, showing room for market penetration.
Will the NFIP's new flood risk model solve the insurance gap?

Danielle Ling | March 23, 2021

The costs and losses associated with flood-related damages continue to mount.
Monitoring cyber insurance supply chain risks

Leeann Nicolo | March 23, 2021

The nature of cyberattacks has changed as more information is uploaded to the cloud and third parties play a greater role.
How digital marketing can boost insurance agent sales

Patti Newcomer | March 22, 2021

Digital communications are more important than ever, but one particular tool can increase landing page conversion rates by 80%.
Who's using what in P&C insurance: March 22, 2021

PC360 Staff Writer | March 22, 2021

Insurance technology news from RMS, Frankenmuth Insurance, Arturo, ECHO Health and more.
Amazon to offer business insurance through new partnership

Heather A. Turner | March 22, 2021

"Alexa, buy me general liability insurance."
Top U.S. cities for electric car ownership in 2021

Elana Ashanti Jefferson | March 22, 2021

Available tax credits and charging stations dictate which U.S. cities are most welcoming to electric vehicles.
Do data errors sabotage your claims efforts?

Kari Schori | March 19, 2021

Inadvertent data errors run the risk of damaging claims teams' ability to reduce costs and deliver exceptional customer service.
The future of mobility and auto insurance

Manjit Rana | March 19, 2021

Mobility is constantly changing, and we've entered a crucial period of flux for the automotive industry.
How digitized reporting can prevent nightmares for insurers and customers

Stacy Howard | March 18, 2021

Automated SR22 reporting can prevent the many issues auto insurers face when certificates aren't filed according to state regulations.
The pandemic boosted interest in auto telematics

Steve Hallo | March 18, 2021

More than half of drivers now say they are comfortable with rates based on miles driven, up from 41% in 2019.
NAIC: Top 25 P&C insurance groups and companies of 2020

Heather A. Turner | March 18, 2021

New data from the NAIC reveals that P&C insurers generated more than $719B in direct written premiums in 2020.
March means basketball, baseball and insurance partnerships

Denise Garth | March 18, 2021

Majesco research indicates that winners in today's insurance business are those with the strongest ecosystems.
Six ways to battle 2021 tax season identify theft

Elana Ashanti Jefferson | March 17, 2021

The high volume of unemployment claims in recent months may have opened a new door for bad actors online, according to HSB.
Hippo Insurance: Finding the balance between people & processes

Patricia L. Harman | March 16, 2021

Darin McCarthy is building a claims team that embraces new technology and the personal touch for claimants.
The digital journey: Where commercial insurers are today

Mark Breading | March 15, 2021

Commercial insurers recognize the potential of digitizing assets and the customer experience. Here are the transformative projects underway.
Who's using what in P&C insurance: March 15, 2021

PC360 Staff Writer | March 15, 2021

Insurance technology news from CompOne, Amica Insurance, Kingstone Insurance Company and more.
Rethinking customer service in insurance

Greg Murphy | March 12, 2021

It's time for insurers to ask themselves how their business is engaging with customers, and how this aligns with the company's overall digital strategy.
America's Claims Executive Virtual Forum prepares carriers for the future

Patricia L. Harman | March 12, 2021

As the world resembles the Groundhog Day movie, insurers are focusing on a post-COVID environment.
Lloyd's launches effort to accelerate its digital future

Patricia L. Harman | March 11, 2021

In the next phase of its digitalization efforts, Lloyd's publishes the initial version of its Core Data Record to standardize data.
How technology can uncover insurance agent opportunities

Luis Pino | March 11, 2021

Stop leaving new business on the table. With better use of technology and data, agents can increase their sales funnel by a third or more.
The road ahead for semi-autonomous vehicle crash liability

Peng Liu | March 10, 2021

The insurance industry continues to be challenged by questions around responsibility and compensation after a semi-autonomous vehicle crashes.
Insurance Speak: InsurTech for the 21st century

Patricia L. Harman | March 10, 2021

CEOs John Brisco and Todd Buchanan of Coherent, a technology firm, discuss the challenges and opportunities as insurers focus on InsurTech investments.
IVANS: Agents want greater connectivity from insurers

Heather A. Turner | March 10, 2021

The annual Agency-Insurer Connectivity Report reveals how digital initiatives can be designed for the benefit of all stakeholders.
Cyber insurers get serious about threat mitigation

Dan Clark | March 09, 2021

Cyber insurers now thoroughly examine a potential policyholder's security strategy, threat mitigation and incident response plans.
InsurTech and open banking: Insurance modernization pillars

Max Drannikov and Charlie Samolczyk | March 08, 2021

Open insurance, while still in its infancy, will drive business revolution by promoting tech-driven collaboration and service-oriented solutions.
Who's using what in P&C insurance: March 8, 2021

PC360 Staff Writer | March 08, 2021

Insurance technology news from Swiss Re, Carpe Data, Mitchell and more.
The route to automation for ocean marine claims

Steve Hallo | March 08, 2021

Is the 350-year-old ocean marine insurance sector ready for automation?
Texas crisis exploits national protection gap, possible tech failures

Danielle Ling | March 05, 2021

Researchers say this gap highlights "the importance of addressing the underserved by ensuring... access to affordable insurance products in the future."
New 'proptech' promotes safe, functional living spaces

Richard W. Samson | March 05, 2021

Prevention, not just risk transfer through coverage, may be the new aim of the whole insurance game.
E&S market rating revised to stable

Steve Hallo | March 05, 2021

The sector's ability to navigate the pandemic led to the updated outlook, and 2021 is shaping to continue the upward trend.
Insurance implications for N.Y businesses after a ransomware attack

Peter A. Halprin, Mikaela Whitman and Nicolas A. Pappas | March 04, 2021

Recent court cases highlight the need for New York businesses to evaluate cyber coverage under crime policies.
Two InsurTech trends that help agents serve as risk advisors

Rick Fox | March 04, 2021

What once may have been considered a nice-to-have tool is rapidly becoming essential for insurance agency survival.
Younger business owners need a more hands-on approach

Steve Hallo | March 03, 2021

Compared with boomers, millennials and Gen Z require a 'significantly high touch' strategy when buying commercial insurance.
J.D. Power: Insurers with top-rated property claims satisfaction

Steve Hallo | March 03, 2021

The data and analytics company found digital claims handling can reduce time-to-payment by up to 5.5 days.
Munich Re and AGCS launch cyber cover for Google Cloud

Heather A. Turner | March 02, 2021

According to the insurers, the exclusive program offers a 'new type of protection against cyber incidents.'
AI in 2021: Formulas for success

Gary Hagmueller | March 02, 2021

AI is expected to mature further this year. With these formulas, insurance carriers can strategically leverage it for the most impact.
Insurers should upgrade to 'exponential' underwriters

Sam J. Friedman and Nikhil Gokhale | March 02, 2021

Insurers are more likely to grow and thrive when they invest in modernizing their underwriting function with new data and technology.
Make sure insurance clients know your value

Elana Ashanti Jefferson | March 01, 2021

Conversations around value often surface these days as incumbent insurers compete with direct-to-consumer carriers that lean on technology.
Q&A: ATM thefts on the rise

Danielle Ling | March 01, 2021

Tracey Santor, bond product manager at Travelers, advises banks on how to best protect their property against this increasing threat.
Who's using what in P&C insurance: March 1, 2021

PC360 Staff Writer | March 01, 2021

Insurance technology news from Driver Technologies, Ask Kodiak, Relay Platform and more.
Young adults, Silent Gen most susceptible to cybercrime

Steve Hallo | March 01, 2021

LexisNexis found economic pressures are pushing people into fraudulent behavior, including bank account 'mule recruitment' schemes.
Infographic: Insurance mirrors the world

Elana Ashanti Jefferson | February 28, 2021

Carriers, brokers and agents may need to develop new strategies to adjust to the business headwinds insurance will experience in 2021.
Technology is a driving force in insurance M&A

Steve Hallo | February 26, 2021

While consumers are driving digitization trends, backend technology will have the most powerful impact on insurers.
U.S. tech execs, lawmakers suggest hack reporting requirement

Alyza Sebenius and Rebecca Kern | February 25, 2021

Microsoft's CEO said before Congress that it is time to impose a cyberattack 'notification obligation on entities in the private sector.'
Surge of new SMBs spike demand for insurance, month-to-month policies

Danielle Ling | February 23, 2021

Searches of the phrase 'business insurance' were roughly 50% higher in 2020 than in 2019, according to Google Trends.
Built In: InsurTechs among top large firms to work for

Elana Ashanti Jefferson | February 23, 2021

As of May 2019, the median annual wage for an employee working in technology was $88,240.
New Ford partnership will tap driver data for UBI programs

Heather A. Turner | February 22, 2021

Ford and Arity have teamed up to give drivers greater control over what they pay for auto insurance.
The top risks facing the technology sector in 2021

Danielle Ling | February 22, 2021

Is Big Tech the new Big Oil in the political risk landscape?
Who's using what in P&C insurance: February 22, 2021

PC360 Staff Writer | February 22, 2021

Insurance technology news from Aclaimant, Arch Insurance, Patra and more.
Sedgwick debuts cloud-based vaccination tracking program

Heather A. Turner | February 19, 2021

The solution will assist employers' pandemic response plans by providing employee vaccination data for COVID-19 and other diseases.
How InsurTech can better support agency, carrier culture

Brian McLaughlin | February 19, 2021

By making effective use of InsurTech, industry leaders can maintain their company culture and combat social isolation.
Cyber ransoms: To pay or not shouldn't be the question

Graeme Newman | February 18, 2021

Ransomware poses a serious threat to global business, and criminals are ditching ID theft and social engineering and moving to extortion.
Today's insurance agency: More flexible, connected and profitable

Rick Fox | February 17, 2021

Insurance agencies are now more willing to break out of their technology comfort zone.
Identity theft is top-of-mind for 3 in 5 Americans this year

Alan Goforth | February 17, 2021

Just in the past year, one in five Americans fell victim to identity theft or attempted identity theft.
Insure.com reveals the top-rated home insurers

Steve Hallo | February 17, 2021

Customer service, claims management and price remain key to renewals, according to a consumer survey.
'I forgot' top reason millennials miss insurance payments

Steve Hallo | February 17, 2021

Nearly a quarter of the cohort missed a payment in the past year, largely for reasons that could be remedied with automation.
How immersive technology can revolutionize risk control in insurance

Steve Lipinski | February 16, 2021

Insurers are discovering the value of immersive technology to help address current risk control "pain points" in some key areas.
3 keys to sustainable value creation for P&C insurers

Steve Hallo | February 16, 2021

Discover the three factors top-performing insurers leverage to ensure long-term success.
5 key ways to automate insurance sales workflows

Zviki Ben Ishay | February 16, 2021

Automating insurance sales processes can make inefficiencies a thing of the past with more digital and personalized services.
Who's using what in P&C insurance: February 15, 2021

PC360 Staff Writer | February 15, 2021

Insurance technology news from Akur8, Hagerty, AF Group and more.
Independent agents, it's time to step out of your comfort zone

Bill Suneson | February 12, 2021

Despite an undeniable desire among customers for more digital processes, most still want to speak to an agent when they have questions.
Responding to insurance fraud in the wake of COVID-19

Samir Gulati | February 11, 2021

Negative perceptions of the insurance industry are buoying claims fraud.

8 ways that 'digital ecosystems' boost insurance sales

Elana Ashanti Jefferson | April 13, 2021

P&C insurance carriers are getting creative about how to put their products in front of new prospects and customers.

Don't let digitization dread drag you down

Zviki Ben Ishay | April 07, 2021

Here are some of the most common reasons insurance companies fail to digitize completely — and how to address them.
How might insurers achieve a 'higher bottom line'?

Sam J. Friedman | April 05, 2021

Insurers may need to revise goals and strategies to address the growing array of social and economic challenges.
Insurance events & conferences: Spring 2021

Heather A. Turner | April 02, 2021

The insurance industry is entering its robust conference season. Here are the events to have on your radar this April-June.

7 disruptive ideas changing the insurance industry

Jeff Wargin | March 24, 2021

Machine learning, chatbots and other InsurTech advances are changing the face of insurance.
Top U.S. cities for electric car ownership in 2021

Elana Ashanti Jefferson | March 22, 2021

Available tax credits and charging stations dictate which U.S. cities are most welcoming to electric vehicles.
The digital journey: Where commercial insurers are today

Mark Breading | March 15, 2021

Commercial insurers recognize the potential of digitizing assets and the customer experience. Here are the transformative projects underway.
Rethinking customer service in insurance

Greg Murphy | March 12, 2021

It's time for insurers to ask themselves how their business is engaging with customers, and how this aligns with the company's overall digital strategy.
InsurTech and open banking: Insurance modernization pillars

Max Drannikov and Charlie Samolczyk | March 08, 2021

Open insurance, while still in its infancy, will drive business revolution by promoting tech-driven collaboration and service-oriented solutions.
AI in 2021: Formulas for success

Gary Hagmueller | March 02, 2021

AI is expected to mature further this year. With these formulas, insurance carriers can strategically leverage it for the most impact.
Insurers should upgrade to 'exponential' underwriters

Sam J. Friedman and Nikhil Gokhale | March 02, 2021

Insurers are more likely to grow and thrive when they invest in modernizing their underwriting function with new data and technology.
Built In: InsurTechs among top large firms to work for

Elana Ashanti Jefferson | February 23, 2021

As of May 2019, the median annual wage for an employee working in technology was $88,240.
How immersive technology can revolutionize risk control in insurance

Steve Lipinski | February 16, 2021

Insurers are discovering the value of immersive technology to help address current risk control "pain points" in some key areas.
Ecosystems: Drive growth, engage clients and scale business

Martin Spit | February 09, 2021

The insurance ecosystem era has arrived.
Insurance Speak: Mapping the future of short, simple customer journeys

Danielle Ling | February 03, 2021

Building peer-to-peer connections with carriers has risks and challenges — Jim Dwane of bolt shares how to navigate them.
11 InsurTechs to watch in 2021

Elana Ashanti Jefferson | January 27, 2021

These companies are moving the needle on technology adoption in the insurance space.
How AI and ML will impact insurers' ROI reserves in 2021 and beyond

Dylan Whitehead and Eugene Kolker, Ph.D. | January 26, 2021

Here's how emerging technologies can allow insurers to conduct proactive analyses to aid in the claims process.
Modern workforce: How AI will define the next generation

Dustin Oxborrow | January 22, 2021

Looking at how artificial intelligence works in commercial insurance can help illuminate the value of this rising technology.
A guide to future-readying your insurance business

Andy Yohn | January 22, 2021

Insurance ecosystems are helping companies transform, modernize and stay on pace with current trends.
Will commercial lines insurers innovate or optimize in 2021?

Mark Breading | January 18, 2021

What is clear is that insurers plan to pursue bolder strategies in distribution, product, underwriting, claims, and operations this year.
Agency transformation: Burning questions on field reorganization

David Ascher and Troy Korsgaden | January 14, 2021

Insurance carriers that answer 'no' to at least three of the questions in this article should consider pursuing large-scale reorganization.
Claims considerations for parametric insurance

Kate Stillwell | January 13, 2021

Extending parametric insurance to consumers provides insurers with an immediate, data-triggered option for claims payments.
Insurance events & conferences: Winter 2021

Heather A. Turner | January 06, 2021

Here are the P&C insurance events to have on your radar this January through March.
Insurance in 2021: A tale of the ant and the grasshopper

Nick Frank and Wei Ke | January 04, 2021

Expect a hardening environment in the year ahead with fewer policies, higher premiums and restrictive coverage.
InsurTech startups: Consider these underrated tech towns

Elana Ashanti Jefferson | December 30, 2020

InsurTechs may find their startup capital goes further in one of 'underrated tech cities.'
Best practices for developing your 2021 action plan

Kitty Ambers | December 28, 2020

As you look to the New Year, think about what went well, what didn't go so well, and what to change going forward.
How digital tools modernize legacy insurance claims processes

Michael Flanagan | December 15, 2020

Today's insurance customers fully expect fast, easy-to-use platforms that do not bog down their busy lives.
UBI auto insurance market poised to grow nearly 25%

Steve Hallo | December 09, 2020

More than 30% of consumers are showing interest in UBI coverage as they are driving less due to the pandemic.
New IVANS CEO Reid Holzworth talks insurance innovation

Elana Ashanti Jefferson | December 04, 2020

This insurance-technology executive aims to update the many manual, inefficient processes that he says still plague the industry.
Forrester's 2021 predictions: Claim leakage top carrier concern

Steve Hallo | December 03, 2020

Forrester Research forecasts four trends insurers should watch in 2021.
We want to hear from you: 2021 NU/PIA Independent Agent Study

Elana Ashanti Jefferson | November 30, 2020

This installment of the NU/PIA Independent Agent Survey will provide a one-of-kind look at the demands on today's insurance agents.
Around the P&C insurance industry: November 25, 2020

Danielle Ling | November 25, 2020

News from Aon, AXA XL, Zywave and more.
How insurance companies can measure digital transformation success

Tal Daskal | November 24, 2020

Digitization can't occur in a vacuum. Its success hinges on an insurer's ability to harness an innovative mindset at every level of the organization.
Digital transformation in insurance: Time to focus on marketing

Jen Wingate | November 17, 2020

Brands like Amazon and Zappos have changed the way insurance consumers expect us to market and interact with them.
Who's using what in P&C insurance: November 16, 2020

PC360 Staff Writer | November 16, 2020

Insurance technology news from AXA XL, Sapiens, Brown & Brown, Nationwide, Hiscox and more.
The new innovator's dilemma in insurance

Mike Connor | November 13, 2020

Here are the challenges insurance incumbents face in securing the tools needed to better keep up with our changing world.
Gamification for agencies: Drive results in a remote-work world

Danielle Ling | November 12, 2020

Seth Preus, CEO of Mivation, explains how gamification can help agencies fuel engagement, motivation and productivity.
Around the P&C insurance industry: November 11, 2020

Danielle Ling | November 11, 2020

News from CRC Group, Fox School of Business, RIMS and more.
Three InsurTech trends rapidly transforming P&C insurance

Monica Spigner | November 10, 2020

Using data to gain a deeper understanding of policyholder behavior can be one of the most effective means of building trust with insureds.
Disrupting P&C insurance distribution models

Mark Breading | November 10, 2020

Insurers are facing compelling reasons to expand distribution beyond the tried and true channels.
Survey: Digital transformation is no longer just 'nice to have'

Tom Harrington | November 09, 2020

Most businesses overestimated their digital readiness and ability to handle the surge of customer requests triggered by the pandemic.
Lloyd's of London releases plans for 2021 growth, digital strategy

Heather A. Turner | November 06, 2020

Blueprint Two outlines the next phase of Lloyd's strategy to build the world's most advanced insurance marketplace.
2020 autonomous vehicle market update

Elana Ashanti Jefferson | November 06, 2020

The risk management and insurance sectors were given the gift of time this year to strategize the best approach to driverless cars and trucks.
Around the P&C insurance industry: November 4, 2020

Danielle Ling | November 04, 2020

News from Risk Strategies, InsurTech NY, Progressive Insurance and more.
Lemonade's insurance recipe makes some consumers wince

Kyle Schmitt and Robert Lajdziak | November 03, 2020

Customer service and reputation, not price, drive renewals in the homeowners insurance market.
How to protect your insurance brand while maximizing social media

Gregory Bailey | October 27, 2020

Here are four ways to navigate social media without jeopardizing your brand.
How low- and no-code solutions drive successful digital transformation

Kathryn Loheide | October 27, 2020

Insurance leaders have to rethink how teams communicate and collaborate to drive increased value to their customers.
To emerge from COVID-19, we must learn from it together

Bruce Carnegie-Brown | October 26, 2020

Here, the Lloyd's chairman writes about how insurance products and structures must evolve to help society deal with the pandemic's impact.
Insurance plays a crucial role in micromobility growth

Adam Hide | October 22, 2020

Insurance plans are helping to position micromobility companies for future success.
The 10 'Powers' of brand-building — Part 4

Danielle Ling | October 21, 2020

In the final episode of a four-part series, marketing expert Peter van Aartrijk breaks down the greatest component in building a successful brand.
Around the P&C insurance industry: October 21, 2020

Danielle Ling | October 21, 2020

News from Patra, CFC, Mercury Insurance and more.
Harness inclusion, innovation to solve insurance's toughest problems

Sophia Yen and Grace Vandecruze | October 16, 2020

Insurance leaders must lean in, step up, and raise their voices to continue the industry's noble purpose.
Around the P&C insurance industry: October 14, 2020

Danielle Ling | October 14, 2020

News from Burns & Wilcox, Chubb, NFP, The Zebra and more.
Sedgwick announces new promotions in its active 2020 succession plan

Danielle Ling | October 13, 2020

2020 has been an active year for Sedgwick's leadership teams. Three promotions are the latest in a series of recent appointments.
Around the P&C insurance industry: October 7, 2020

Danielle Ling | October 07, 2020

News from MyFloodInsurance.com, The Hanover, DeForest Group, and more.
Insurance events & conferences: Fall 2020

Heather A. Turner | September 30, 2020

Here are the P&C insurance events to have on your radar this October through December.
Around the P&C insurance industry: September 30, 2020

Danielle Ling | September 30, 2020

News from USI Affinity, AXA XL, Travelers Companies and more.
Why specialty insurance is ripe for innovation

Matt Foster | September 30, 2020

Specialty claims tend to run longer than traditional P&C claims due to the amount of data attached to the file.
What is the right balance of digitization and human touch?

Zviki Ben Ishay | September 24, 2020

"There is a time for everything: a time for human guidance and a time for digitization," says this contributor.
Around the P&C insurance industry: September 23, 2020

Danielle Ling | September 23, 2020

News from CFC, Beazley, Zurich North America and more.
WSIA 2021 Insurtech Conference not just for technology professionals

WSIA | September 15, 2020

The event will focus exclusively on how tech is impacting the wholesale, specialty and surplus insurance lines industry.
Around the P&C insurance industry: September 9, 2020

Danielle Ling | September 09, 2020

News from One80 Intermediaries, Ryan Specialty Group, Cowbell Cyber and more.
Is your digital transformation plan dashed or doable?

Priya Merchant | September 02, 2020

The pandemic is forcing insurance pros to reevaluate their digital initiatives to figure out what to start, continue, or stop.
Around the P&C insurance industry: August 26, 2020

Danielle Ling | August 26, 2020

News from CFC, Wagmo, Crum & Forster and more.
Digital pricing innovations for a post-COVID-19 transformation

Doug McElhaney | August 21, 2020

A recent analysis by McKinsey & Co. identified five levels of insurance-pricing innovation and transformation.
How to create a strong brand identity and marketing strategy for today

Danielle Ling | August 21, 2020

Successful marketing is what causes a client to choose one broker over another.
10 success factors for branding your insurance business – Part 3

Danielle Ling | August 19, 2020

In part three of this podcast series, marketing expert Peter Van Aartrijk shares the 'Powers' involved in creating a strong insurance brand.
How a Smart Home Is the Secret to Reducing Property Risk

Notion (Sponsored) | August 12, 2020

The smart home insurance market has transformed in recent years, and it's clear that a one-size-fits-all approach no longer works.
Be an insurance Netflix, not a Blockbuster

Alex Zuckerman | August 04, 2020

One of Blockbuster's biggest failures was that it failed to harness the latest technology to achieve digital transformation.
Is Lemonade or Tesla the biggest insurance disruptor?

Mark Breading | July 30, 2020

How do these two companies compare in leading insurance-industry transformation?
How parametric products could impact traditional insurance

Doug Carsley, Yulu Shi and Lisa Smith | July 22, 2020

Insurers are increasingly leap-frogging traditional products with new approaches to avoid processing costs and keep claims cycles short and efficient.
Coretech (finally) lets insurers leverage InsurTech innovation

Tony Grosso | July 20, 2020

In the new digital insurance ecosystem, everything — from capabilities and services to product offerings — is connected to the customer experience.
Zurich Innovation Championship names its 2020 finalists

Heather Turner | July 17, 2020

The finalists bring "bold ideas to address challenges of the next generation," says Zurich.
Lemonade introduces new pet insurance product

Heather A. Turner | July 16, 2020

Lemonade's pet insurance is poised to shake-up a rapidly growing market, with policies starting at $12 a month.
Build a better brand: 10 success factors for branding your insurance business

Danielle Ling | July 15, 2020

In this podcast series, marketing expert Peter Van Aartrijk outlines 10 key steps to building a strong insurance brand.
Insurance events & conferences: Summer 2020

Heather A. Turner | June 29, 2020

Here are the P&C insurance events to have on your radar this July-September.
Philanthropy in the new normal: Taking charitable events and volunteering virtual

Betsy Myatt | June 12, 2020

Insurers must find innovative ways to engage and motivate their employees to continue to give back to their communities.
Insurance Speak: 10 essential factors for successful brand-building

Danielle Ling | June 03, 2020

In a four-part series, marketing expert Peter Van Aartrijk outlines 10 key steps to building a strong insurance brand.
Don't miss the new InsurTech Center channel and newsletter

Elana Ashanti Jefferson | June 02, 2020

This refreshed offering from PropertyCasualty360 reflects the many ways insurance carriers and technology partners are revolutionizing how risk is managed and covered.
COVID-19 will speed up insurer tech upgrades: Majesco CEO

Allison Bell | June 01, 2020

Adam Elster expects the crisis to slow deals now but boost sales later.
System makeover: Insurance technology market update

Denny Jacob | June 01, 2020

The pros outweigh the cons for insurance carriers and agencies looking to make technology upgrades in 2020.
The case for more coverage transparency

Karen Pauli | May 25, 2020

Pandemic coverage disputes have created a challenge for insurance as well as an opportunity to quickly launch innovative new coverage options.
AI and CSP: Keys to digital transformation in insurance

Christopher McLaughlin | May 25, 2020

Here are three ways that technology helps drive innovation in the midst of disruption.
How insurer innovation is supporting adjusters during the pandemic

Samir Gulati | May 18, 2020

The property & casualty industry has benefited by stepping up innovation during the COVID-19 crisis.
COVID-19 supercharged insurance industry digital adoption

Jason Verlen | May 11, 2020

The pandemic catalyzed carriers to reset priorities and accelerate greater adoption of digital tools for claims processing.
12 InsurTechs selected for Lloyd's Lab's fourth cohort

Denny Jacob | April 30, 2020

The twelve successful teams were selected after presenting their ideas during a virtual pitch day on April 2.
Setting a strategic course for InsurTech transformation

Vivek Sethia | March 30, 2020

There are numerous decisions to make when implementing new technology and CEOs are expected to set a successful strategic course.
Innovation for insurers begins in the back office

Charlie Newark-French | March 20, 2020

Insurance forms, documents and supplemental materials won't be going away anytime soon.
The power of disruption: Digital transformation in insurance

Sumit Taneja and Rupesh Malik | March 20, 2020

The emerging roles of AI technologies for the insurance market are creating new opportunities for innovation.
How insurers can successfully achieve true digital transformation

Colleen Wells | March 16, 2020

Too many insurers see digitization as the route to solve specific business problems without realizing that it must be the core of a holistic framework.
In the insurance 'Game of Thrones,' innovators reign supreme

Kirstin Marr | January 28, 2020

Insurers today must be savvy about applying performance-enhancing technologies and fostering organization-wide innovation.

8 ways that 'digital ecosystems' boost insurance sales

Elana Ashanti Jefferson | April 13, 2021

P&C insurance carriers are getting creative about how to put their products in front of new prospects and customers.

How well did P&C insurers improve on ease of business in 2020?

Jason Bogart | April 08, 2021

Many independent agents agree that how easy it is to work with a carrier is critical when deciding where to place business.
Tips for effectively managing a claims department

Awais Farooq | April 05, 2021

Three tips will help claims departments have more resilience to face larger claim volumes and tackle complex claims.
How digital marketing can boost insurance agent sales

Patti Newcomer | March 22, 2021

Digital communications are more important than ever, but one particular tool can increase landing page conversion rates by 80%.

Amazon to offer business insurance through new partnership

Heather A. Turner | March 22, 2021

"Alexa, buy me general liability insurance."
How digitized reporting can prevent nightmares for insurers and customers

Stacy Howard | March 18, 2021

Automated SR22 reporting can prevent the many issues auto insurers face when certificates aren't filed according to state regulations.
Hippo Insurance: Finding the balance between people & processes

Patricia L. Harman | March 16, 2021

Darin McCarthy is building a claims team that embraces new technology and the personal touch for claimants.
Who's using what in P&C insurance: March 15, 2021

PC360 Staff Writer | March 15, 2021

Insurance technology news from CompOne, Amica Insurance, Kingstone Insurance Company and more.
Rethinking customer service in insurance

Greg Murphy | March 12, 2021

It's time for insurers to ask themselves how their business is engaging with customers, and how this aligns with the company's overall digital strategy.
Lloyd's launches effort to accelerate its digital future

Patricia L. Harman | March 11, 2021

In the next phase of its digitalization efforts, Lloyd's publishes the initial version of its Core Data Record to standardize data.
InsurTech and open banking: Insurance modernization pillars

Max Drannikov and Charlie Samolczyk | March 08, 2021

Open insurance, while still in its infancy, will drive business revolution by promoting tech-driven collaboration and service-oriented solutions.
Texas crisis exploits national protection gap, possible tech failures

Danielle Ling | March 05, 2021

Researchers say this gap highlights "the importance of addressing the underserved by ensuring... access to affordable insurance products in the future."
E&S market rating revised to stable

Steve Hallo | March 05, 2021

The sector's ability to navigate the pandemic led to the updated outlook, and 2021 is shaping to continue the upward trend.
Younger business owners need a more hands-on approach

Steve Hallo | March 03, 2021

Compared with boomers, millennials and Gen Z require a 'significantly high touch' strategy when buying commercial insurance.
Make sure insurance clients know your value

Elana Ashanti Jefferson | March 01, 2021

Conversations around value often surface these days as incumbent insurers compete with direct-to-consumer carriers that lean on technology.
Insure.com reveals the top-rated home insurers

Steve Hallo | February 17, 2021

Customer service, claims management and price remain key to renewals, according to a consumer survey.
'I forgot' top reason millennials miss insurance payments

Steve Hallo | February 17, 2021

Nearly a quarter of the cohort missed a payment in the past year, largely for reasons that could be remedied with automation.
3 keys to sustainable value creation for P&C insurers

Steve Hallo | February 16, 2021

Discover the three factors top-performing insurers leverage to ensure long-term success.
5 key ways to automate insurance sales workflows

Zviki Ben Ishay | February 16, 2021

Automating insurance sales processes can make inefficiencies a thing of the past with more digital and personalized services.
4 social media marketing tips for real business results

Lex Daniele | February 11, 2021

A new Aon survey found that approximately one-third of insurers expect social media to be their greatest marketing strength in 2021. Here's how to execute those plans.
2021: A year of opportunity for the insurance industry

Mark Berven | February 11, 2021

The president and COO of Nationwide Property & Casualty shares the three areas carriers must focus on to succeed in 2021.
User-based insurance leads the charge toward personalization

Joel Yarde | February 08, 2021

One-size-fits-all insurance is a thing of the past. Today's consumers want coverage that better reflects their usage and behavior.
Insurance Speak: Mapping the future of short, simple customer journeys

Danielle Ling | February 03, 2021

Building peer-to-peer connections with carriers has risks and challenges — Jim Dwane of bolt shares how to navigate them.
Predicting claims trends into 2025

Bill Brower | January 19, 2021

The rapid adoption of technology has poised the insurance industry for many claims to be fully automated in the future.
ReSource Pro buys insurance advisors Strategy Meets Action, Nolan

Steve Hallo | January 14, 2021

The deal establishes a one-stop-shop for advisory services and market insights across insurance lines.
Insurance Speak: Staying connected in a social distanced, digital world

Danielle Ling | January 13, 2021

With the rapid digitalization of services, maintaining personal relationships with customers is a challenge. Here's how to overcome it.
When OEM insurance hits the market, auto insurers are left to pick up the tab

Itay Bengad | January 11, 2021

What does the launch of GM's OnStar Insurance mean for the future of the auto insurance market and InsurTech at large?
The pandemic broke NPS. Here's why and what insurers should do...

Chris Small | January 07, 2021

If you look to customer experience metrics to evaluate how products and services are received, buckle up.
Top 5 challenges facing the insurance industry

Andy Yohn | December 23, 2020

Discover how to best the challenges that will keep insurers up at night in 2021 and beyond.
Who's using what in P&C insurance: December 21, 2020

PC360 Staff Writer | December 21, 2020

Insurance technology news from HONK Technologies, Sapiens, Falcon Insurance Group and more.
Insurance Speak: Secrets to success for independent agencies

Patricia L. Harman | December 16, 2020

Tony Caldwell shares his insights on how to thrive in a virtual world.
How insurers can use deep learning to boost performance marketing

Jeremy Fain | December 15, 2020

Deep learning can help insurance carriers decrease customer acquisition costs and improve advertising effectiveness. Here's how.
Who's using what in P&C insurance: December 14, 2020

PC360 Staff Writer | December 14, 2020

Insurance technology news from California Mutual Insurance Company, Nationwide, Transunion, and more.
Insurance professionals need practical training now more than ever

Louie Castoria | December 08, 2020

Here is how employers can develop programs to increase productivity and retention, and guide trainees to more fulfilling insurance careers.
Agents' top-rated insurers for performance, satisfaction in 2020

Heather A. Turner | December 01, 2020

A new J.D. Power study illuminates why agent-based carriers should step up their game against the direct-to-consumer competition.
How to expedite claims during natural disasters

Zviki Ben Ishay | December 01, 2020

Insurers and their customers both pay the price for inefficient claims after a catastrophe.
We want to hear from you: 2021 NU/PIA Independent Agent Study

Elana Ashanti Jefferson | November 30, 2020

This installment of the NU/PIA Independent Agent Survey will provide a one-of-kind look at the demands on today's insurance agents.
Three InsurTech trends rapidly transforming P&C insurance

Monica Spigner | November 10, 2020

Using data to gain a deeper understanding of policyholder behavior can be one of the most effective means of building trust with insureds.
How technology is supercharging the customer experience in the insurance industry

InvoiceCloud (Sponsored) | November 09, 2020

In this episode of the Insurtech Center Podcast Series, we spoke with Tom Griffin, President of Invoice Cloud, to discuss the role of online payment options and how insurance companies can build more engagement and retention by leveraging innovative technologies.
Survey: Digital transformation is no longer just 'nice to have'

Tom Harrington | November 09, 2020

Most businesses overestimated their digital readiness and ability to handle the surge of customer requests triggered by the pandemic.
Differentiating the claims experience in a virtual world

Elisa Logan | November 06, 2020

Consumers are very comfortable with the digital experience and expect it for their insurance purchases and claims payments.
Around the P&C insurance industry: November 4, 2020

Danielle Ling | November 04, 2020

News from Risk Strategies, InsurTech NY, Progressive Insurance and more.
Lemonade's insurance recipe makes some consumers wince

Kyle Schmitt and Robert Lajdziak | November 03, 2020

Customer service and reputation, not price, drive renewals in the homeowners insurance market.
Around the P&C insurance industry: October 28, 2020

Danielle Ling | October 28, 2020

News from Chubb Charitable Foundation, Omaha National, USI and more
How to protect your insurance brand while maximizing social media

Gregory Bailey | October 27, 2020

Here are four ways to navigate social media without jeopardizing your brand.
The 2020 hurricane season's impact on P&C insurance claims

James Brown | October 27, 2020

It's more important now than ever for P&C insurers to effectively communicate with their customers and appropriately respond to the influx of claims.
Around the P&C insurance industry: October 14, 2020

Danielle Ling | October 14, 2020

News from Burns & Wilcox, Chubb, NFP, The Zebra and more.
Top 10 renters insurance carriers for happy customers in 2020

Elana Ashanti Jefferson | October 12, 2020

J.D. Power says customer service is the single biggest factor driving existing-customer renewals.
How to help insurance consumers cut costs while maintaining coverage

Jackie Cohen and J.J. Starr | October 09, 2020

The more you know about customers, the better equipped you are to get them the right policy at the right price.
FNOL: Staying ahead of customer expectations

Samir Gulati | October 08, 2020

Insurers that provide calm, professional guidance in difficult times significantly boost customer satisfaction and retention.
InsurTechs provide the COVID-19 perspective carriers need now

Bruce Simpson | October 07, 2020

The thoughtful mix of tech and strategy in the InsurTech sector provides a lesson for businesses amidst a crisis.
Utility, usability make the best insurance-agent user experiences

Ed Bendy | October 07, 2020

An excellent agent experience can be just as critical for carriers that rely on independent agents as the insured-customer experience.
Who's using what in P&C insurance: October 5, 2020

PC360 Staff Writer | October 05, 2020

Insurance technology news from Agero, Wawanesa Insurance, Argo Pro and more.
Nearly half of agencies lose 15-20% of policy renewals each year

Danielle Ling | October 01, 2020

Agents are losing about $43 million in premiums each year from canceled policies, according to Vertafore.
Around the P&C insurance industry: September 30, 2020

Danielle Ling | September 30, 2020

News from USI Affinity, AXA XL, Travelers Companies and more.
Using texts & selfies for insurance claims

Dhara Patel | September 29, 2020

Insurers are using these simple but powerful innovations in a new way to lower claims times and costs.
What is the right balance of digitization and human touch?

Zviki Ben Ishay | September 24, 2020

"There is a time for everything: a time for human guidance and a time for digitization," says this contributor.
Around the P&C insurance industry: September 23, 2020

Danielle Ling | September 23, 2020

News from CFC, Beazley, Zurich North America and more.
Continuous underwriting can boost insurers' small-business relationships

Max Drucker | September 17, 2020

Here are six ways insurers can leverage technology-based solutions to enhance their services to small-business clients.
Back to school: Finding peace & harmony — Part 1

Patricia L. Harman | September 16, 2020

Balancing work, school and home life requires patience, creativity and grace for working parents. Here are some tips to make the transition easier.
Why a crisis is a tipping point for digital transformation

Priya Merchant | September 11, 2020

The insurance industry is facing the start of long-term change in how we consume, learn, socialize, and communicate.
Is your digital transformation plan dashed or doable?

Priya Merchant | September 02, 2020

The pandemic is forcing insurance pros to reevaluate their digital initiatives to figure out what to start, continue, or stop.
Expanding options in insurance digital communications

Mark Breading | September 01, 2020

Providing a rich set of insurance communications options is an important ingredient in improving customer experiences.
4 questions to ask about your agency management system

Zach Weeks | August 27, 2020

These questions can help guide insurance agency owners towards the right solution for their operation and clients.
Insurers are adapting new digital payment capabilities

Karen Furtado | August 27, 2020

Insurance customers want claims payments at the 'speed of light.' Will insurers deliver?
Around the P&C insurance industry: August 26, 2020

Danielle Ling | August 26, 2020

News from CFC, Wagmo, Crum & Forster and more.
Alcohol, Meat Loaf and auto insurance comparison shopping

Jaimie Pickles, Kevin Leslie and David Dou | August 24, 2020

Beginning in mid-March, auto insurance comparison shopping activity took off like a 'Bat Out of Hell.'
Who's using what in P&C insurance: August 24, 2020

PC360 Staff Writer | August 24, 2020

News from EIS Group, Sapiens, Loadsure, Origami Risk, and more.
Around the P&C insurance industry: August 19, 2020

Danielle Ling | August 19, 2020

News from Nationwide, Coalition, Risman Insurance Agencies and more.
The true cost of a non-digital P&C claims process

Zviki Ben Ishay | August 13, 2020

Insurance providers may be losing funds during the claims process as a result of out-dated legacy platforms.
How a Smart Home Is the Secret to Reducing Property Risk

Notion (Sponsored) | August 12, 2020

The smart home insurance market has transformed in recent years, and it's clear that a one-size-fits-all approach no longer works.
Around the P&C insurance industry: August 12, 2020

vtariyal | August 12, 2020

News from Kennedys, NAMIC, Brightway Insurance, and more.
Why InsurTech matters more than ever

Samir Gulati | August 10, 2020

Changing customer expectations highlight the need for insurers to be agile in adapting and implementing new technology.
Insurer strategies to manage new communication technology

Mark Breading | August 07, 2020

The big question for insurers is how to leverage the right mix of technology options across the enterprise.
IT issues as insurance shifts to a permanent remote workforce

Marivi Stuchinsky | August 06, 2020

Many insurance carriers do not have the digital tools and platforms available to enable employees to work entirely remotely.
Around the P&C insurance industry: August 5, 2020

Danielle Ling | August 05, 2020

News from Nationwide, Quadient, Appulate, Next Insurance, and more.
Challenges and solutions in streamlining the P&C claims experience

Tal Daskal | July 30, 2020

To compete with customer-oriented disruptors, insurers need to step up their game and provide intuitive, user-friendly, and fully digital claims processes.
Uncovering a major blind spot in captive carrier marketing

Nick Hedges | July 29, 2020

In the battle for new customers, captive insurance carriers are stumbling at a critical touch-point in the consumer purchase journey.
Insurers should focus on three areas to win with telematics

Adam Hudson | July 24, 2020

Insurance carriers often ask: 'What is the most important thing we should do with telematics?'
7 keys to succeeding in today's insurance climate

Bryan Falchuk | July 24, 2020

Leaders at several insurance companies share what they've learned about the path to innovation and how to keep moving forward.
Prepare for the virtual home insurance revolution with a mobile claims app

Brian Levine | July 21, 2020

Now is the right time for providers to make essential processes, like claim assessments and home inspections, contactless via a virtual app.
Coretech (finally) lets insurers leverage InsurTech innovation

Tony Grosso | July 20, 2020

In the new digital insurance ecosystem, everything — from capabilities and services to product offerings — is connected to the customer experience.
Policyholders key to winning commercial P&C insurance strategy

Marie Carr, Joseph Calandro and Francois Ramette | July 16, 2020

Current events have significantly accelerated the rise of the policyholder.
Build a better brand: 10 success factors for branding your insurance business

Danielle Ling | July 15, 2020

In this podcast series, marketing expert Peter Van Aartrijk outlines 10 key steps to building a strong insurance brand.
When insurance goes virtual...

Patricia L. Harman | July 15, 2020

Insurers will need to adjust to the possibility of continued remote work and create policies to protect adjusters in the field.
Why customer-facing tech is now key for insurance brokers

Zviki Ben Ishay | July 14, 2020

When tech works well on the front-end, brokers can maintain their market advantage even in the face of new competition.
Four insurance data trends to follow

Andy Yohn | July 14, 2020

Ready or not, technology and telematics data is changing the auto insurance industry (and its claims processes) as we know it.
Forbes: Top auto insurance-carrier mobile apps

Elana Ashanti Jefferson | July 13, 2020

Forbes magazine recently evaluated car insurance-company mobile apps with consumer convenience in mind.
J.D. Power: Top P&C insurers for digital experience in 2020

Elana Ashanti Jefferson | July 07, 2020

Insurance carriers recognize that today's customers and prospects are seeking out preferred brands largely via web and mobile.
The SEO trends insurance agencies need to know

Ashley Goodrich | July 06, 2020

Focusing on SEO is an essential element of any digital marketing plan.
Setting up for success in an unpredictable world

Tom Harrington | June 30, 2020

While insurers need to do what they can to hold onto their valued customers, they don't need to put their own organizations at risk.
Simple insurance marketing strategies you can start today

Joey Giangola | June 24, 2020

Right now, every contact you have matters. How are you going to communicate with them going forward?
Don't miss the new InsurTech Center channel and newsletter

Elana Ashanti Jefferson | June 02, 2020

This refreshed offering from PropertyCasualty360 reflects the many ways insurance carriers and technology partners are revolutionizing how risk is managed and covered.
Making a dent in customer claims using the power of human contact

Fara Haron | May 26, 2020

For customers, both analog and digital channels are equally important when they are looking for insurance support.
Insurance agency survival strategies: Lessons from COVID-19

Jeff Arnold | May 21, 2020

We were prepared to manage a business interruption event. We did not expect a revenue interruption event.
Around the P&C insurance industry: May 20, 2020

Danielle Ling | May 20, 2020

News from CyberCube, HUB, Agero and more.
How to fix your high traffic, low conversion insurance website

Darmini Kara | May 15, 2020

Even agency webpages that produce a high number of sessions can struggle to convert traffic into leads.
Crisis advantage: How real-time alerts reduce the impact of a brand crisis

Michael Affronti | May 12, 2020

In today's information economy, companies must take advantage of AI to identify relevant information in real-time.
Measure what matters: Building a customer feedback program that works

Mathieu Pirio | May 11, 2020

Now more than ever, maintaining a tight feedback loop will be key (and the learnings relevant for years to come).
How insurers and brokers are working together during the pandemic

Heather Turner | May 08, 2020

The COVID-19 crisis hasn't changed the number-one priority for brokers and insurers — serving clients.

What underwriters need to know about new vehicle technology

Jason Verlen | April 15, 2021

Through digital solutions, underwriters can increase efficiency, reduce risks, improve performance and elevate the insurance customer experience.

Image analytics: A competitive approach for property insurers

Siddharth Garg and Upendra Belhe | April 12, 2021

Property image data has become an important source for insurance carriers.
AI in 2021: Formulas for success

Gary Hagmueller | March 02, 2021

AI is expected to mature further this year. With these formulas, insurance carriers can strategically leverage it for the most impact.
Who's using what in P&C insurance: February 22, 2021

PC360 Staff Writer | February 22, 2021

Insurance technology news from Aclaimant, Arch Insurance, Patra and more.

Consumers want automated AI auto claims & repairs

Steve Hallo | February 04, 2021

While shoppers want fully automated experiences, there are still barriers to adoption across the insurance value chain.
Who's using what in P&C insurance: February 1, 2021

PC360 Staff Writer | February 01, 2021

Insurance technology news from BTIS, Cogent Bank, Branch Insurance and more.
How AI and ML will impact insurers' ROI reserves in 2021 and beyond

Dylan Whitehead and Eugene Kolker, Ph.D. | January 26, 2021

Here's how emerging technologies can allow insurers to conduct proactive analyses to aid in the claims process.
Modern workforce: How AI will define the next generation

Dustin Oxborrow | January 22, 2021

Looking at how artificial intelligence works in commercial insurance can help illuminate the value of this rising technology.
Rise of the machines — and the humans they'll learn from

Greg Heidrich | January 08, 2021

Increased use of data science, AI and machine learning are driving the skills needed by today's insurance pros.
Ransomware: A growing threat to organizations of all sizes

Lauren Winchester | December 08, 2020

This year's uptick in ransomware attacks is problematic for insurance professionals and policyholders alike. Here's how to respond.
How insurance companies can measure digital transformation success

Tal Daskal | November 24, 2020

Digitization can't occur in a vacuum. Its success hinges on an insurer's ability to harness an innovative mindset at every level of the organization.
Where personal lines insurers can find value in technology

Mark Breading | November 03, 2020

The question to ask is not which AI technologies are valuable but rather where they are most valuable in the enterprise.
Are commercial insurers investing in AI correctly?

Karen Pauli | October 26, 2020

The order in which insurers implement AI technologies could impact how effective they are for the business.
Merging technology, claims & usage-based insurance

Nino Tarantino | September 22, 2020

As insurers begin to realize initial benefits from telematics implementations, additional return on investment becomes even more viable.
Facial recognition tech company challenges privacy class actions

Amanda Bronstad | September 21, 2020

Clearview AI, which provides photographic information to law enforcement, faces nearly a dozen privacy class-action lawsuits in New York and Illinois.
Three ways AI can tackle the claims adjuster staffing gap

Thomas Ash | September 03, 2020

Insurance firms that focus on artificial intelligence can leverage innovation to attract a new generation of professionals.
NAIC officially adopts artificial intelligence principles

Allison Bell | August 26, 2020

The guidelines emphasize the importance of accountability, compliance, transparency, and safe, secure and robust outputs.
Be an insurance Netflix, not a Blockbuster

Alex Zuckerman | August 04, 2020

One of Blockbuster's biggest failures was that it failed to harness the latest technology to achieve digital transformation.
The journey of a commercial claim with AI

Ji Li | July 20, 2020

Emerging tech is helping to make massive loads of claims data more useful for adjusters to enable better outcomes.
Artificial intelligence liabilities are increasing

Andrew Burt | June 26, 2020

What can companies do? The first answer is to have plans in place for when AI causes harm.
Photo estimates, AI-supported claims expanding at a record pace

Denny Jacob | June 09, 2020

The rapid adoption of digital technology is in direct response to social distancing and protocols initiated to combat COVID-19.
Don't miss the new InsurTech Center channel and newsletter

Elana Ashanti Jefferson | June 02, 2020

This refreshed offering from PropertyCasualty360 reflects the many ways insurance carriers and technology partners are revolutionizing how risk is managed and covered.
Insurers need to strategize around client stability

Nicholas Hamwey | May 27, 2020

Given current headwinds, insurance carriers need to focus on retaining market share and providing assistance to customers.
Opening the door to insurance carrier innovation

Ira Sopic | May 22, 2020

A pressing concern at this current time is how insurers will cope as they are inundated by pandemic claims and queries.
The pandemic pushed automated processes but altered risks

Les Shaver | May 20, 2020

The exposure of supply chain weaknesses spurred investments in automation at warehouses and other businesses. Now what?
Getting commercial maritime claims on the fast track

Jose A. Guerrero, Jr. | May 12, 2020

What are the advantages or values of fast-tracking high-frequency, low-value marine cargo insurance claims via AI?
Emerging technology's role in the future of the insurance industry

Scott Quiana | May 06, 2020

As an industry, we need to think bigger and re-evaluate the way companies operate along with the tools they're using.
The future of insurance lies in human/machine teams

Dennis Toomey | April 23, 2020

AI can bring huge benefits to the insurance industry. But for that to happen, industry leaders need to start approaching tech with a team mentality.
Leveraging AI: The future of claims adjusting - Part 3

Donna J. Popow, Esq., CPCU | February 14, 2020

AI technology will bring a new process and new efficiency to claims adjusting.
AI in insurance: Overhyped or underestimated?

Mark Breading | January 21, 2020

The potential for artificial intelligence in insurance has built a lot of excitement, but is it all just hype?
The top challenges in artificial intelligence and machine learning in 2020

Danielle Ling | January 13, 2020

A new study by LexisNexis Risk Solutions analyzes the state of AI and ML in the insurance industry in 2020. Here are the key findings.
Leveraging AI: A road map for claims managers - Part 2

Donna Popow, Esq., CPCU | December 30, 2019

While technology provides many solutions, assessing its success and the actual implementation will take time and effort.
Artificial intelligence and the future of insurance

Jason Rodriguez | December 18, 2019

By incorporating AI into their operations, insurers are investing in ways to automate claims operations without sacrificing accuracy.
State insurance regulators post AI Principles draft

Allison Bell | December 11, 2019

You can post comments until Jan. 17, 2020. If the bots will let you...
Industry adoption of AI, machine learning signals belief beyond the hype

Denny Jacob | December 10, 2019

While artificial intelligence and machine learning have significant upside, they also come with challenges.
Leveraging AI: A road map for claims executives

Donna Popow, Esq., CPCU | September 26, 2019

There is some hesitancy regarding the adoption of AI technology and uncertainty as to what approach to undertake.

What underwriters need to know about new vehicle technology

Jason Verlen | April 15, 2021

Through digital solutions, underwriters can increase efficiency, reduce risks, improve performance and elevate the insurance customer experience.

Florida is a hotbed for insurance litigation

Heather A. Turner | April 15, 2021

Shocking new data shows how insurers are being disproportionately affected by lawsuits filed by Florida homeowners.
What to know about post-COVID analytics & benchmarking

Kimberly George and Mark Walls | April 13, 2021

A recent webinar brought together experts to discuss how COVID-19 has impacted actuarial models and how risk managers can respond.
Image analytics: A competitive approach for property insurers

Siddharth Garg and Upendra Belhe | April 12, 2021

Property image data has become an important source for insurance carriers.

How logical data fabrics can keep insurers covered

Saptarshi Sengupta | April 08, 2021

Logical data fabric can alleviate problems insurers face when consolidating data and provide a visualized, unified view of critical information.
Most insurers planning heavy investments in data, analytics

Steve Hallo | April 01, 2021

Digital tools for predictive modeling, pricing and risk selection are among the top priorities being earmarked for investment in 2021.
As travel picks up, so will distracted driving

Steve Hallo | March 31, 2021

Almost half of Americans are planning road trips but even more admit to being distracted by cellphones while driving.
Top 25 groups, companies for workers' comp in 2020

Steve Hallo | March 31, 2021

The overall market showed slight contractions from the year prior based on premiums written and earned in 2020.
For insurers... It's all about the data

Patricia L. Harman | March 31, 2021

This Insurance Speak podcast features legal scholar Franck Giaoui speaking about how insurers can capture and utilize the data they need.
Workers' comp data in a dash

Jim Harris | March 29, 2021

Fast, visualized information can improve claim performance, allowing the most vital data to be easily accessed.
Top 15 writers of homeowners multi-peril insurance in 2020

Heather A. Turner | March 29, 2021

The NAIC's annual market data report reveals the industry wrote $108B in homeowners multi-peril coverage in 2020.
Homeowners becoming more proactive in improvements, repairs

Steve Hallo | March 25, 2021

From a rise in home improvements to more attention being paid to dwellings, homeowners are showing positive behavioral shifts.
Do data errors sabotage your claims efforts?

Kari Schori | March 19, 2021

Inadvertent data errors run the risk of damaging claims teams' ability to reduce costs and deliver exceptional customer service.
The future of mobility and auto insurance

Manjit Rana | March 19, 2021

Mobility is constantly changing, and we've entered a crucial period of flux for the automotive industry.
The pandemic boosted interest in auto telematics

Steve Hallo | March 18, 2021

More than half of drivers now say they are comfortable with rates based on miles driven, up from 41% in 2019.
NAIC: Top 25 P&C insurance groups and companies of 2020

Heather A. Turner | March 18, 2021

New data from the NAIC reveals that P&C insurers generated more than $719B in direct written premiums in 2020.
How technology can uncover insurance agent opportunities

Luis Pino | March 11, 2021

Stop leaving new business on the table. With better use of technology and data, agents can increase their sales funnel by a third or more.
InsurTech and open banking: Insurance modernization pillars

Max Drannikov and Charlie Samolczyk | March 08, 2021

Open insurance, while still in its infancy, will drive business revolution by promoting tech-driven collaboration and service-oriented solutions.
The route to automation for ocean marine claims

Steve Hallo | March 08, 2021

Is the 350-year-old ocean marine insurance sector ready for automation?
J.D. Power: Insurers with top-rated property claims satisfaction

Steve Hallo | March 03, 2021

The data and analytics company found digital claims handling can reduce time-to-payment by up to 5.5 days.
Insurers should upgrade to 'exponential' underwriters

Sam J. Friedman and Nikhil Gokhale | March 02, 2021

Insurers are more likely to grow and thrive when they invest in modernizing their underwriting function with new data and technology.
Infographic: Insurance mirrors the world

Elana Ashanti Jefferson | February 28, 2021

Carriers, brokers and agents may need to develop new strategies to adjust to the business headwinds insurance will experience in 2021.
Surge of new SMBs spike demand for insurance, month-to-month policies

Danielle Ling | February 23, 2021

Searches of the phrase 'business insurance' were roughly 50% higher in 2020 than in 2019, according to Google Trends.
New Ford partnership will tap driver data for UBI programs

Heather A. Turner | February 22, 2021

Ford and Arity have teamed up to give drivers greater control over what they pay for auto insurance.
Sedgwick debuts cloud-based vaccination tracking program

Heather A. Turner | February 19, 2021

The solution will assist employers' pandemic response plans by providing employee vaccination data for COVID-19 and other diseases.
3 keys to sustainable value creation for P&C insurers

Steve Hallo | February 16, 2021

Discover the three factors top-performing insurers leverage to ensure long-term success.
Integrating connected cars into insurance supply chains

Steve Hallo | February 11, 2021

With more cars rolling off assembly lines with advanced connectivity, discover how these vehicles can fit into current telematics models.
How vehicle telematics predict the future for home insurance

Timothy D. Christ, MBA | February 09, 2021

Explore the potential telematics can have on home insurance by applying lessons learned from auto lines.
Data, analytics top reinsurers' investment priorities

Steve Hallo | February 09, 2021

Aiming to counter emerging risks, reinsurers are viewing investments in business intel and data analytics systems as vital to the sector.
CoreLogic accepts $6 billion acquisition deal

Lynn Pollack | February 08, 2021

The firm provides property data and intelligence to help inform insurance underwriters on how to manage risks.
Auto insurance rates drop around 4%

Steve Hallo | February 08, 2021

While rates dropped in 2020, U.S. consumers are still paying more for coverage than they did in 2011.
Insurers can make data privacy a competitive differentiator

Sam J. Friedman and Val Srinivas | February 05, 2021

Consumers are willing to make an array of additional data available to insurers and other financial service providers.
Insurers name top risk concerns in 2021-22, and the pandemic isn't one

Danielle Ling | February 04, 2021

While COVID-19 was mentioned, risk professionals surveyed by Deloitte rated other top risk concerns much higher.
Most & least expensive states to insure a home

Steve Hallo | February 03, 2021

Homeowners in the most costly states spend 68% more annually on insurance premiums compared with the typical U.S. resident.
Fourth-quarter 2020 insurance premium renewals mostly up

Elana Ashanti Jefferson | January 26, 2021

Regular reporting from IVANS® provides a look at the trends and pressures impacting the insurance industry.
How AI and ML will impact insurers' ROI reserves in 2021 and beyond

Dylan Whitehead and Eugene Kolker, Ph.D. | January 26, 2021

Here's how emerging technologies can allow insurers to conduct proactive analyses to aid in the claims process.
Trust in data security tumbles while interest in UBI grows

Steve Hallo | January 26, 2021

Consumers report increasing concerns around data security yet are now more willing to share personal details with insurers for lower rates.
When predictive analytics meets an unpredictable world

Gary Markham | January 25, 2021

Discover how implementing effective predictive analytics solutions will help insurers face this brave new world.
These stats define P&C insurance in 2021

Elana Ashanti Jefferson | January 20, 2021

A new year brings clarity to the question of how insurance and other financial services will evolve as a result of COVID-19.
When OEM insurance hits the market, auto insurers are left to pick up the tab

Itay Bengad | January 11, 2021

What does the launch of GM's OnStar Insurance mean for the future of the auto insurance market and InsurTech at large?
Auto insurance rates to drop for first time in decade

Steve Hallo | January 11, 2021

New research also shows auto insurance can play a vital role during the car buying process.
Rise of the machines — and the humans they'll learn from

Greg Heidrich | January 08, 2021

Increased use of data science, AI and machine learning are driving the skills needed by today's insurance pros.
The fundamental flaw in insurance technology

Timothy D. Christ, MBA | December 28, 2020

Discover two ways to achieve the goal of establishing a world-class insurance infrastructure platform.
Leveraging insurance claims data to drive profitability

Karl Canty and Upendra Belhe | December 23, 2020

Why are so many insurance carriers unwilling or unable to exploit the true potential of their claims data?
The top 5 cities worrying the CDC

Allison Bell | December 21, 2020

New public reports from federal pandemic trackers highlight the COVID-19 indicators worrying public health officials the most.
In an abrupt shift, 1 in 4 women are considering leaving the workforce

Danielle Ling | December 18, 2020

Working women, especially women of color, are being affected by the COVID-19 crisis disproportionately.
How insurers can use deep learning to boost performance marketing

Jeremy Fain | December 15, 2020

Deep learning can help insurance carriers decrease customer acquisition costs and improve advertising effectiveness. Here's how.
The best states for women-owned businesses

Danielle Ling | December 15, 2020

The U.S. is home to 1.1 million women-owned businesses that employ over 100 million American workers.
What do drivers really think about insurance telematics?

Michael Crowe and Ryan McMahon | December 10, 2020

Should more insurers consider adopting this model? Most of the insurance customers who use these devices are pleased with the results.
UBI auto insurance market poised to grow nearly 25%

Steve Hallo | December 09, 2020

More than 30% of consumers are showing interest in UBI coverage as they are driving less due to the pandemic.
The safest U.S. cities during the COVID-19 pandemic

Danielle Ling | December 08, 2020

For insureds, crime rates can play a role in shopping for and the pricing of renters and home insurance.
Who's using what in P&C insurance: December 7, 2020

PC360 Staff Writer | December 07, 2020

Insurance technology news from Zurich Mexico, Buckle, AssuredPartners, Verisk, Ask Kodiak and more.
All in a day's work: 2020 Claims salary survey results

Patricia L. Harman | December 03, 2020

Claims Magazine looks at how claims professionals view the industry, their salaries and the impact of the coronavirus on their jobs.
Blown away: 2020 hurricane season at a glance

Danielle Ling | December 02, 2020

With 30 named storms, the 2020 hurricane season is now the most active on record.
How the fight against COVID-19 is transforming data reporting

Sam Klietz | November 25, 2020

The latest emergency management technology is improving data collection and quality.
GM to leverage customer data in new insurance business

Heather A. Turner | November 25, 2020

The carmaker believes its unique vehicle knowledge and technology will provide fairer and more personalized services to insurance consumers.
How insurance companies can measure digital transformation success

Tal Daskal | November 24, 2020

Digitization can't occur in a vacuum. Its success hinges on an insurer's ability to harness an innovative mindset at every level of the organization.
The analytical producer: 3 ways to use data to increase sales

Brent Sheppard | November 23, 2020

Big data not only helps you sell — it can also tell you how to sell.
Five ways technology drives enterprise risk management

Andrea Brody | November 23, 2020

Businesses that leverage data in their ERM strategies can experience a more streamlined and simplified analysis of risks.
Who's using what in P&C insurance: November 23, 2020

PC360 Staff Writer | November 23, 2020

Insurance technology news from Carpe Data, AXA XL, Charter Financial Group, Argo Group and more.
How location dictates your Thanksgiving COVID-19 exposure risk

Danielle Ling | November 23, 2020

An interactive map developed by academics shows the risk level of attending a Thanksgiving event based on its size and location.
How telematics can boost fleet safety while lowering costs

Jeremy Collins | November 20, 2020

It is time for the insurance and transportation industries to take take a more efficient, data-driven operational approach to fleet management.
Global economy outlook: Swiss Re forecasts four possible paths

Allison Bell | November 17, 2020

Each of the four scenarios forecast by Swiss Re analysts could impact non-life insurance premiums by rising 3% to falling 4%.
Who's using what in P&C insurance: November 16, 2020

PC360 Staff Writer | November 16, 2020

Insurance technology news from AXA XL, Sapiens, Brown & Brown, Nationwide, Hiscox and more.
Who's using what in P&C insurance: November 9, 2020

PC360 Staff Writer | November 09, 2020

Insurance technology news from AmTrust, Vertafore, Tokio Marine, Cover Genius, 1Path and more.
How InsurTech tools address the P&C industry's 'need for speed'

Udi Ziv | November 06, 2020

Insurers that cannot make faster, smarter, and safer decisions about their product offerings will not be able to sustain their business.
10 most expensive U.S. cities to own a car

Danielle Ling | November 02, 2020

These cities have the highest average costs of car insurance, gas and toll roads.
Simple steps to achieve inclusion and diversity excellence

Joel Philo | November 02, 2020

With these three steps, insurance companies' HR teams can drive diversity, innovation, and expand their talent pools.
Pandemic shifts InsurTech investment priorities

Sam J. Friedman and Prachi Ashani | October 29, 2020

Total InsurTech investment in the first three quarters of 2020 appears as robust as last year's record levels.
InsurTech is the prescription for safety in a post-pandemic world

Stephanie Braun Kramer | October 23, 2020

Insurers can be a port in the storm for people during uncertain times, but they must shift their narrative and reimagine their offerings.
3 ways open ecosystems help P&C insurers thrive

Kirstin Marr | October 21, 2020

Insurers are awash in data but only benefit from it with improved access and analytics.
Ensuring data accuracy to avoid costly errors and delays

Doug Vatter | October 20, 2020

Proper software testing avoids delays and errors. It also allows firms to harness the power of big data in a cost-effective manner.
Who's using what in P&C insurance: October 19, 2020

PC360 Staff Writer | October 19, 2020

Insurance technology news from Nationwide, Tokio Marine HCC, Lockton, Farmer's Insurance, Verisk and more.
Third-quarter natural catastrophe losses the largest since 2017

Danielle Ling | October 16, 2020

Experts say these loss projections exceed many individual company catastrophe budgets and further pressure full-year 2020 earnings.
How comfortable are insurance consumers with telematics?

Heather A. Turner | October 16, 2020

Despite privacy concerns, a survey shows customers are starting to see the value of sharing driving data for auto insurance pricing.
How general liability may cover biometric privacy claims

Scott M. Seaman, Judith A. Selby and John E. DeLascio | October 13, 2020

Insurance coverage for biometric claims is likely to be hotly contested for the next several years.
5 tips for insurers for optimizing AI/ML during COVID-19

Ryohei Fujimaki | October 08, 2020

Here's how COVID-19 has impacted artificial intelligence and machine learning deployment in the P&C insurance industry.
Crime insurance failing to keep up with cybercriminal innovation

Joshua Gold | October 06, 2020

Understanding how insurers fight and win computer fraud cases can help form stronger insurance policies.
Pandemic tops cyber risks as the biggest threat for businesses in 2020

Danielle Ling | October 02, 2020

The main risks in the next 5-10 years will relate to pandemics and infectious diseases, climate change and cyber risks, AXA says.
The role of insurance data in telematics and IoT

Harbert Bernard | September 29, 2020

Insurance companies must connect and make sense of all the data it collects to achieve a complete 'Customer 360' profile.
Is your agency a victim of oversharing?

Kitty Ambers | September 28, 2020

As insurance professionals, the protection of client data must be a critical consideration when selecting technology solutions.
SEC warns of rise in 'credential stuffing' cyberattacks

Melanie Waddell | September 28, 2020

Client login credentials that are compromised can result in loss of customer assets and unauthorized disclosure of personal information.
Captive insurance uptake rises amidst ongoing 2020 pandemic threats

Danielle Ling | September 25, 2020

Marsh formed a record 76 new captive insurance companies between January and July this year.
3 signs a reinsurance management system needs modernization

Phil Masin | September 17, 2020

A struggling reinsurance operation exhibits several indicators when there are inefficiencies.
Continuous underwriting can boost insurers' small-business relationships

Max Drucker | September 17, 2020

Here are six ways insurers can leverage technology-based solutions to enhance their services to small-business clients.
Forbes: Top P&C insurance employers for women

Elana Ashanti Jefferson | September 08, 2020

According to the U.S. Bureau of Labor Statistics, just over half of insurance agents are women.
Five major challenges of insurance digital transformation

Priya Merchant | August 26, 2020

Insurance players must become accustomed to these challenges as a way of doing business to thrive — and survive.
Fitch: First-half 2020 saw record drop in auto claims

Heather Turner | August 25, 2020

New data shows how pandemic-related changes in driving behaviors have had a positive impact on auto insurer profits.
Alcohol, Meat Loaf and auto insurance comparison shopping

Jaimie Pickles, Kevin Leslie and David Dou | August 24, 2020

Beginning in mid-March, auto insurance comparison shopping activity took off like a 'Bat Out of Hell.'
P&C insurers are using innovation to build resilience in 2020

Erwann Michel-Kerjan | August 17, 2020

Digital distribution is no longer just a differentiator. It's a matter of survival for insurance carriers.
California takes workers' comp claims online during pandemic

Hannah Smith | August 14, 2020

Digital tools such as this are relevant not only in the workers' compensation space but across the entire insurance industry.
Who's using what in P&C insurance: August 10, 2020

PC360 Staff Writer | August 10, 2020

News from IAT Insurance Group, Valkyrie, Sapiens, and more.
Disruptive innovation in small business insurance

Amit Sharma, Shubham Dangayach, Pratima Bakshi and Varun Balutia | July 30, 2020

Analytics-driven insurance solutions can help mitigate the evolving challenges produced by the COVID-19 pandemic.
The opportunity at hand for digital-first insurance vendors

Elana Ashanti Jefferson | July 28, 2020

Aclaimant CEO David Wald talks about how the right data decreases insurance costs and the talent it takes to generate those insights.
Insurers should focus on three areas to win with telematics

Adam Hudson | July 24, 2020

Insurance carriers often ask: 'What is the most important thing we should do with telematics?'
Four insurance data trends to follow

Andy Yohn | July 14, 2020

Ready or not, technology and telematics data is changing the auto insurance industry (and its claims processes) as we know it.
Post pandemic P&C insurance: How to avoid past playbooks

Rajnil Mallik, Neeraj Sibal and Devesh Nagar | July 10, 2020

The COVID-19 pandemic catalyzed new economics and business models that will require fresh data insights. Here's what that means for insurance.
Top personal auto, workers' comp insurers of 2019

Elana Ashanti Jefferson | July 08, 2020

These rankings based on net premiums written also reveal the year's top fire insurance, D&O liability and commercial peril carriers.
Industry Giants: 2019's top 100 insurance companies

Elana Ashanti Jefferson | July 06, 2020

Net premiums are based on the National Association of Insurance Commissioners' statutory P&C statement filings.
Industry Giants: 2019's top 100 insurance groups

Elana Ashanti Jefferson | July 01, 2020

NU Property & Casualty magazine's annual Top 100 and Heads of Lines segment uses premium data provided by S&P Global Market Intelligence.

Harness Peloton and Apple Watch power for your organization

Jeff Brown | April 14, 2021

Healthy competition drives creativity and innovation.

Around the P&C insurance industry: April 14, 2021

PC360 Staff Writer | April 14, 2021

News from Big "I", ReSource Pro, MS Amlin and more.
8 ways that 'digital ecosystems' boost insurance sales

Elana Ashanti Jefferson | April 13, 2021

P&C insurance carriers are getting creative about how to put their products in front of new prospects and customers.
Image analytics: A competitive approach for property insurers

Siddharth Garg and Upendra Belhe | April 12, 2021

Property image data has become an important source for insurance carriers.

Who's using what in P&C insurance: April 12, 2021

PC360 Staff Writer | April 12, 2021

Insurance technology news from SimpliSafe, Crum & Forster, Insureon and more.
Who's using what in P&C insurance: April 5, 2021

PC360 Staff Writer | April 05, 2021

Insurance technology news from e2Value, London Underwriters, Hiro and more.
5 things agents should ask before working with an InsurTech

Drew Appleman | April 02, 2021

InsurTechs today are providing solutions that can help agents grow in an increasingly competitive digital market.
How GPS, tech solutions are reducing fleets' insurance costs

Jeremy Collins | April 01, 2021

Here are the five main benefits trucking clients can expect to see when they implement telematics tools.
Insurance is addressing major cannabis business risks

Elana Ashanti Jefferson | April 01, 2021

Insurance and risk management specialists respond to common challenges for cannabis businesses in 2021.
IIHS: 2021's safest SUVs

Elana Ashanti Jefferson | March 30, 2021

Sales of small, midsize and large SUVs are rebounding as the economy begins to recover from the pandemic's sucker punch.
Insurance M&A: Unraveling SPAC mania and InsurTech investment

Mark Breading | March 30, 2021

Digital transformation and competition will continue to fuel blockbuster deals as the industry emerges from the pandemic.
Who's using what in P&C insurance: March 29, 2021

PC360 Staff Writer | March 29, 2021

Insurance technology news from Quadient , Supercede, Neptune Flood and more.
Workers' comp data in a dash

Jim Harris | March 29, 2021

Fast, visualized information can improve claim performance, allowing the most vital data to be easily accessed.
Will the NFIP's new flood risk model solve the insurance gap?

Danielle Ling | March 23, 2021

The costs and losses associated with flood-related damages continue to mount.
How digital marketing can boost insurance agent sales

Patti Newcomer | March 22, 2021

Digital communications are more important than ever, but one particular tool can increase landing page conversion rates by 80%.
Top U.S. cities for electric car ownership in 2021

Elana Ashanti Jefferson | March 22, 2021

Available tax credits and charging stations dictate which U.S. cities are most welcoming to electric vehicles.
March means basketball, baseball and insurance partnerships

Denise Garth | March 18, 2021

Majesco research indicates that winners in today's insurance business are those with the strongest ecosystems.
How technology can uncover insurance agent opportunities

Luis Pino | March 11, 2021

Stop leaving new business on the table. With better use of technology and data, agents can increase their sales funnel by a third or more.
IVANS: Agents want greater connectivity from insurers

Heather A. Turner | March 10, 2021

The annual Agency-Insurer Connectivity Report reveals how digital initiatives can be designed for the benefit of all stakeholders.
Who's using what in P&C insurance: March 8, 2021

PC360 Staff Writer | March 08, 2021

Insurance technology news from Swiss Re, Carpe Data, Mitchell and more.
New 'proptech' promotes safe, functional living spaces

Richard W. Samson | March 05, 2021

Prevention, not just risk transfer through coverage, may be the new aim of the whole insurance game.
Two InsurTech trends that help agents serve as risk advisors

Rick Fox | March 04, 2021

What once may have been considered a nice-to-have tool is rapidly becoming essential for insurance agency survival.
Q&A: ATM thefts on the rise

Danielle Ling | March 01, 2021

Tracey Santor, bond product manager at Travelers, advises banks on how to best protect their property against this increasing threat.
Who's using what in P&C insurance: March 1, 2021

PC360 Staff Writer | March 01, 2021

Insurance technology news from Driver Technologies, Ask Kodiak, Relay Platform and more.
Built In: InsurTechs among top large firms to work for

Elana Ashanti Jefferson | February 23, 2021

As of May 2019, the median annual wage for an employee working in technology was $88,240.
How InsurTech can better support agency, carrier culture

Brian McLaughlin | February 19, 2021

By making effective use of InsurTech, industry leaders can maintain their company culture and combat social isolation.
Today's insurance agency: More flexible, connected and profitable

Rick Fox | February 17, 2021

Insurance agencies are now more willing to break out of their technology comfort zone.
Who's using what in P&C insurance: February 15, 2021

PC360 Staff Writer | February 15, 2021

Insurance technology news from Akur8, Hagerty, AF Group and more.
Independent agents, it's time to step out of your comfort zone

Bill Suneson | February 12, 2021

Despite an undeniable desire among customers for more digital processes, most still want to speak to an agent when they have questions.
Responding to insurance fraud in the wake of COVID-19

Samir Gulati | February 11, 2021

Negative perceptions of the insurance industry are buoying claims fraud.
4 social media marketing tips for real business results

Lex Daniele | February 11, 2021

A new Aon survey found that approximately one-third of insurers expect social media to be their greatest marketing strength in 2021. Here's how to execute those plans.
Ecosystems: Drive growth, engage clients and scale business

Martin Spit | February 09, 2021

The insurance ecosystem era has arrived.
How vehicle telematics predict the future for home insurance

Timothy D. Christ, MBA | February 09, 2021

Explore the potential telematics can have on home insurance by applying lessons learned from auto lines.
Consumers want automated AI auto claims & repairs

Steve Hallo | February 04, 2021

While shoppers want fully automated experiences, there are still barriers to adoption across the insurance value chain.
Who's using what in P&C insurance: February 1, 2021

PC360 Staff Writer | February 01, 2021

Insurance technology news from BTIS, Cogent Bank, Branch Insurance and more.
Electric vehicles & the future of collision claims

Steve Hallo | January 28, 2021

With more EVs expected to be on the road in the future, should insurers be concerned about potential changes to collision claims for high-tech wheels?
Around the P&C insurance industry: January 27, 2021

PC360 Staff Writer | January 27, 2021

News from Chubb, Ford, Beazley and more.
11 InsurTechs to watch in 2021

Elana Ashanti Jefferson | January 27, 2021

These companies are moving the needle on technology adoption in the insurance space.
Gig economy workers need these three insurance policies

Sofya Pogreb | January 26, 2021

Freelance workers often turn to InsurTechs for their insurance coverage needs. Here's why...
Who's using what in P&C insurance: January 25, 2021

PC360 Staff Writer | January 25, 2021

Insurance technology news from State Auto, Ask Kodiak, Amica Mutual Insurance and more.
A guide to future-readying your insurance business

Andy Yohn | January 22, 2021

Insurance ecosystems are helping companies transform, modernize and stay on pace with current trends.
How to be an insurance social-media whiz

Carley Beckum | January 12, 2021

It's easier to grow an insurance business when you capitalize on social media. Here are some free tools to take your business posts to the next level.
Insurers update investment priorities to accelerate pandemic recovery

Sam J. Friedman | January 04, 2021

Although insurers are investing in resources to help traditional agents, many also are increasing funding in direct online sales.
Insurance in 2021: A tale of the ant and the grasshopper

Nick Frank and Wei Ke | January 04, 2021

Expect a hardening environment in the year ahead with fewer policies, higher premiums and restrictive coverage.
Reflections on 2020 from a longtime insurance agency owner

Ken Branch | January 04, 2021

Many insurance agency owners exhibited tremendous creativity to adapt to the changing nature of their business.
InsurTech startups: Consider these underrated tech towns

Elana Ashanti Jefferson | December 30, 2020

InsurTechs may find their startup capital goes further in one of 'underrated tech cities.'
The fundamental flaw in insurance technology

Timothy D. Christ, MBA | December 28, 2020

Discover two ways to achieve the goal of establishing a world-class insurance infrastructure platform.
Who's using what in P&C insurance: December 21, 2020

PC360 Staff Writer | December 21, 2020

Insurance technology news from HONK Technologies, Sapiens, Falcon Insurance Group and more.
How insurance must adapt to catastrophic weather trends

Rich Poirier | December 17, 2020

Beyond the heart-wrenching impact of major storms and fires, changes in climate are affecting insurance considerations and costs for policyholders.
Agents underestimate business owners' interest in telematics

Heather A. Turner | December 17, 2020

A study by Nationwide shows how commercial clients feel about telematics and what agents can do to be a trusted resource for solutions.
How digital tools modernize legacy insurance claims processes

Michael Flanagan | December 15, 2020

Today's insurance customers fully expect fast, easy-to-use platforms that do not bog down their busy lives.
Insurance under fire: Deepfakes and cyberattacks run rampant

Marivi Stuchinsky | December 14, 2020

Cybercriminals are well aware that insurance companies possess a trove of customers' personal and financial information.
Who's using what in P&C insurance: December 14, 2020

PC360 Staff Writer | December 14, 2020

Insurance technology news from California Mutual Insurance Company, Nationwide, Transunion, and more.
How IICF Northeast amped up its 2020 virtual benefit 'dinner'

Elana Ashanti Jefferson | December 11, 2020

See the celebrities who helped tell the story of how the Insurance Industry Charitable Foundation rose to meet the challenges posed by COVID-19.
What do drivers really think about insurance telematics?

Michael Crowe and Ryan McMahon | December 10, 2020

Should more insurers consider adopting this model? Most of the insurance customers who use these devices are pleased with the results.
New IVANS CEO Reid Holzworth talks insurance innovation

Elana Ashanti Jefferson | December 04, 2020

This insurance-technology executive aims to update the many manual, inefficient processes that he says still plague the industry.
Deloitte: Consumers may be open to auto, home insurance innovation

Sam J. Friedman | December 03, 2020

Most insurance consumers continue to opt for basic, standard policies from carriers already familiar to them.
How to expedite claims during natural disasters

Zviki Ben Ishay | December 01, 2020

Insurers and their customers both pay the price for inefficient claims after a catastrophe.
How online learning impacts the P&C insurance industry

Laura Adams | November 27, 2020

Companies that leverage e-learning to upskill existing employees will have a cost advantage and a motivated workforce.
Around the P&C insurance industry: November 25, 2020

Danielle Ling | November 25, 2020

News from Aon, AXA XL, Zywave and more.
How insurance companies can measure digital transformation success

Tal Daskal | November 24, 2020

Digitization can't occur in a vacuum. Its success hinges on an insurer's ability to harness an innovative mindset at every level of the organization.
The analytical producer: 3 ways to use data to increase sales

Brent Sheppard | November 23, 2020

Big data not only helps you sell — it can also tell you how to sell.
How InsurTech will affect operations and claims in 2021

David McDonald | November 23, 2020

Look for a 'partner, not build' mentality when it comes to creating new technology solutions in the insurance space.
Insurance implications of the rapid adoption of telemedicine

Tim Boyce | November 19, 2020

Several liability exposures are likely to arise in light of the rapid adoption of telemedicine during the COVID-19 pandemic.
Insurance fraud rises along with carriers' workload

Steve Hallo | November 19, 2020

FRISS' annual survey found an 8% jump in the assumption of insurance claims with an element of fraud compared with the industry benchmark.
Around the P&C insurance industry: November 18, 2020

Danielle Ling | November 18, 2020

News from AmTrust, Gallagher, Travelers, The Institutes, Triple-I, and more.
Digital transformation in insurance: Time to focus on marketing

Jen Wingate | November 17, 2020

Brands like Amazon and Zappos have changed the way insurance consumers expect us to market and interact with them.
Who's using what in P&C insurance: November 16, 2020

PC360 Staff Writer | November 16, 2020

Insurance technology news from AXA XL, Sapiens, Brown & Brown, Nationwide, Hiscox and more.
The new innovator's dilemma in insurance

Mike Connor | November 13, 2020

Here are the challenges insurance incumbents face in securing the tools needed to better keep up with our changing world.
How technology is supercharging the customer experience in the insurance industry

InvoiceCloud (Sponsored) | November 09, 2020

In this episode of the Insurtech Center Podcast Series, we spoke with Tom Griffin, President of Invoice Cloud, to discuss the role of online payment options and how insurance companies can build more engagement and retention by leveraging innovative technologies.
The advantages of 'immersive training' for employee safety

Russ Rive | November 09, 2020

Immersive technologies generate realistic environments and situations to get as close as possible to the first-hand experience.
Who's using what in P&C insurance: November 9, 2020

PC360 Staff Writer | November 09, 2020

Insurance technology news from AmTrust, Vertafore, Tokio Marine, Cover Genius, 1Path and more.
Survey: Digital transformation is no longer just 'nice to have'

Tom Harrington | November 09, 2020

Most businesses overestimated their digital readiness and ability to handle the surge of customer requests triggered by the pandemic.
How InsurTech tools address the P&C industry's 'need for speed'

Udi Ziv | November 06, 2020

Insurers that cannot make faster, smarter, and safer decisions about their product offerings will not be able to sustain their business.
Keeping the robots trustworthy: The ethics of artificial intelligence

Eric Sibony | November 03, 2020

As the use of AI expands into the insurance space, it must reduce bias while still providing accurate outcomes.
How to expand your book of business through existing clients

Ana Robic | November 02, 2020

To achieve ongoing success in insurance, mind how you partner with other trusted advisors and make the right digital investments.
Who's using what in P&C insurance: November 2, 2020

PC360 Staff Writer | November 02, 2020

Insurance technology news from Cover Genius, Zurich North America, CyberCube, and more.
3 technology trends to create a seamless insurance-customer experience

Kelechi Anyanwu | October 29, 2020

Video chats, interactive video statements and asynchronous messaging can provide options to connect with customers.
Pandemic shifts InsurTech investment priorities

Sam J. Friedman and Prachi Ashani | October 29, 2020

Total InsurTech investment in the first three quarters of 2020 appears as robust as last year's record levels.
How low- and no-code solutions drive successful digital transformation

Kathryn Loheide | October 27, 2020

Insurance leaders have to rethink how teams communicate and collaborate to drive increased value to their customers.
Join the 2020 Agency of the Year Award Winners' webcast

Elana Ashanti Jefferson | October 26, 2020

This event on Oct. 28, 2020, is a rare chance to hear three best-in-class insurance-agency leaders talk about technology, resiliency and more.
Who's using what in P&C insurance: October 26, 2020

PC360 Staff Writer | October 26, 2020

Insurance technology news from Zurich, LexisNexis and more.
InsurTech is the prescription for safety in a post-pandemic world

Stephanie Braun Kramer | October 23, 2020

Insurers can be a port in the storm for people during uncertain times, but they must shift their narrative and reimagine their offerings.
6 ways to save money on insurance for teen drivers

Elana Ashanti Jefferson | October 22, 2020

Teen drivers don't always have to be expensive to insure.
3 ways open ecosystems help P&C insurers thrive

Kirstin Marr | October 21, 2020

Insurers are awash in data but only benefit from it with improved access and analytics.
Talking cars — what does yours say in a crash?

Scott Palmer | October 19, 2020

Vehicle data offers the next frontier to mitigate accident injuries and improve casualty claim responses.
Who's using what in P&C insurance: October 19, 2020

PC360 Staff Writer | October 19, 2020

Insurance technology news from Nationwide, Tokio Marine HCC, Lockton, Farmer's Insurance, Verisk and more.
The construction insurance market faces rising uncertainty

Elana Ashanti Jefferson | October 16, 2020

Here are the hot topics for building and construction insurance and risk pros attending IRMI's Virtual Construction Risk Conference Oct. 19-20, 2020.
New study reveals COVID-19 impact on U.S. homeowners

Yuval Harry and Matt Wolf | October 14, 2020

Among other things, there has been a dramatic increase in sales for smart home security devices since the onset of the pandemic.
Who's using what in P&C insurance: October 12, 2020

PC360 Staff Writer | October 12, 2020

Insurance technology news from Duck Creek Technologies, Verisk, Burns & Wilcox, Nationwide, Swiss Re and more.
FNOL: Staying ahead of customer expectations

Samir Gulati | October 08, 2020

Insurers that provide calm, professional guidance in difficult times significantly boost customer satisfaction and retention.
InsurTech funding strong in 2020 despite COVID-19 disruptions

Andrew Lerner | October 05, 2020

As long as InsurTech valuations remain robust, compelling opportunities to acquire traditional insurance companies at lower valuations will continue.
Who's using what in P&C insurance: October 5, 2020

PC360 Staff Writer | October 05, 2020

Insurance technology news from Agero, Wawanesa Insurance, Argo Pro and more.
Meet the 2020 Agency of the Year Award winners

Elana Ashanti Jefferson | Heather A. Turner | Danielle Ling | October 02, 2020

Lighting the way: Each of this year's winners has a distinct, modern and innovative take on an old-fashioned business.
9 ways the pandemic is changing the nature of business

Elana Ashanti Jefferson | September 30, 2020

To say that businesses have struggled in 2020 is a colossal understatement. But what might that mean for insurance?
Pandemic should prompt insurers to reexamine cybersecurity

Sam J. Friedman and Nikhil Gokhale | September 29, 2020

Many companies are accelerating their digitization efforts. These sudden shifts compound cybersecurity issues.
Who's using what in P&C insurance: September 28, 2020

PC360 Staff Writer | September 28, 2020

Insurance technology news from Mennonite Mutual, AmTrust Financial, ONE Insurance and more.
Best new cars for new drivers in 2020

Elana Ashanti Jefferson | September 24, 2020

Safety should remain top of mind when selecting a vehicle for a teenager or any other new driver.
Mitigation: An essential step in any emergency response plan

Robert Watson | September 23, 2020

Effective mitigation efforts reduce risk and keep people, property and communities safe.
3 signs a reinsurance management system needs modernization

Phil Masin | September 17, 2020

A struggling reinsurance operation exhibits several indicators when there are inefficiencies.

IoT & claims: Bringing real-time data to an imperfect process

Timothy D. Christ | April 12, 2021

Technology can reduce claim frequency, assist in determining cause and document evidence for subrogation.

Who's using what in P&C insurance: April 12, 2021

PC360 Staff Writer | April 12, 2021

Insurance technology news from SimpliSafe, Crum & Forster, Insureon and more.
How logical data fabrics can keep insurers covered

Saptarshi Sengupta | April 08, 2021

Logical data fabric can alleviate problems insurers face when consolidating data and provide a visualized, unified view of critical information.
Don't let digitization dread drag you down

Zviki Ben Ishay | April 07, 2021

Here are some of the most common reasons insurance companies fail to digitize completely — and how to address them.

Who's using what in P&C insurance: April 5, 2021

PC360 Staff Writer | April 05, 2021

Insurance technology news from e2Value, London Underwriters, Hiro and more.
Most insurers planning heavy investments in data, analytics

Steve Hallo | April 01, 2021

Digital tools for predictive modeling, pricing and risk selection are among the top priorities being earmarked for investment in 2021.
Around the P&C insurance industry: March 31, 2021

PC360 Staff Writer | March 31, 2021

News from Azuga, Risk Placement Services, GigaForce and more.
Who's using what in P&C insurance: March 29, 2021

PC360 Staff Writer | March 29, 2021

Insurance technology news from Quadient , Supercede, Neptune Flood and more.
5 incidents of insurance fraud from March

Steve Hallo | March 26, 2021

Insurance fraud is one of America's largest crimes, with more than $80 billion stolen annually, according to the Coalition Against Insurance Fraud.
Around the P&C insurance industry: March 24, 2021

PC360 Staff Writer | March 24, 2021

News from Next Insurance, Generali Global Assistance, RMS and more.
Pet adoption, care awareness to lift pet insurance market

Steve Hallo | March 23, 2021

There are around 150 million cats and dogs in the U.S., and only 3% are insured, showing room for market penetration.
Who's using what in P&C insurance: March 22, 2021

PC360 Staff Writer | March 22, 2021

Insurance technology news from RMS, Frankenmuth Insurance, Arturo, ECHO Health and more.
How digitized reporting can prevent nightmares for insurers and customers

Stacy Howard | March 18, 2021

Automated SR22 reporting can prevent the many issues auto insurers face when certificates aren't filed according to state regulations.
The digital journey: Where commercial insurers are today

Mark Breading | March 15, 2021

Commercial insurers recognize the potential of digitizing assets and the customer experience. Here are the transformative projects underway.
Who's using what in P&C insurance: March 15, 2021

PC360 Staff Writer | March 15, 2021

Insurance technology news from CompOne, Amica Insurance, Kingstone Insurance Company and more.
America's Claims Executive Virtual Forum prepares carriers for the future

Patricia L. Harman | March 12, 2021

As the world resembles the Groundhog Day movie, insurers are focusing on a post-COVID environment.
The road ahead for semi-autonomous vehicle crash liability

Peng Liu | March 10, 2021

The insurance industry continues to be challenged by questions around responsibility and compensation after a semi-autonomous vehicle crashes.
Insurance Speak: InsurTech for the 21st century

Patricia L. Harman | March 10, 2021

CEOs John Brisco and Todd Buchanan of Coherent, a technology firm, discuss the challenges and opportunities as insurers focus on InsurTech investments.
The route to automation for ocean marine claims

Steve Hallo | March 08, 2021

Is the 350-year-old ocean marine insurance sector ready for automation?
Technology is a driving force in insurance M&A

Steve Hallo | February 26, 2021

While consumers are driving digitization trends, backend technology will have the most powerful impact on insurers.
Today's insurance agency: More flexible, connected and profitable

Rick Fox | February 17, 2021

Insurance agencies are now more willing to break out of their technology comfort zone.
How immersive technology can revolutionize risk control in insurance

Steve Lipinski | February 16, 2021

Insurers are discovering the value of immersive technology to help address current risk control "pain points" in some key areas.
5 key ways to automate insurance sales workflows

Zviki Ben Ishay | February 16, 2021

Automating insurance sales processes can make inefficiencies a thing of the past with more digital and personalized services.
Integrating connected cars into insurance supply chains

Steve Hallo | February 11, 2021

With more cars rolling off assembly lines with advanced connectivity, discover how these vehicles can fit into current telematics models.
Data, analytics top reinsurers' investment priorities

Steve Hallo | February 09, 2021

Aiming to counter emerging risks, reinsurers are viewing investments in business intel and data analytics systems as vital to the sector.
Who's using what in P&C insurance: February 8, 2021

PC360 Staff Writer | February 08, 2021

Insurance technology news from Akur8, Applied Systems, EigenRisk and more.
The next chapter in insurance transformation

Timothy D. Christ | February 02, 2021

For insurers, better understanding their data provides more significant competitive advantages.
Executive Insights: A global perspective, a homegrown touch

Steve Hallo | January 27, 2021

CLIC Risk Retention CEO Chris Payne's career spans continents and decades, but his focus remains unchanged: Helping businesses do exciting things.
11 InsurTechs to watch in 2021

Elana Ashanti Jefferson | January 27, 2021

These companies are moving the needle on technology adoption in the insurance space.
When predictive analytics meets an unpredictable world

Gary Markham | January 25, 2021

Discover how implementing effective predictive analytics solutions will help insurers face this brave new world.
COVID's impact on pricing, coverage & digital trends

Steve Hallo | January 21, 2021

Accenture's North American P&C leader shares insights on how the pandemic will shape insurance and the importance of building a digital social presence.
Around the P&C insurance industry: January 20, 2021

PC360 Staff Writer | January 20, 2021

News from Bold Penguin, Farmers Insurance, Origami Risk and more.
Who's using what in P&C insurance: January 18, 2021

PC360 Staff Writer | January 18, 2021

Insurance technology news from Sapiens, Bold Penguin, GloveBox and more.
Three key 2021 workers' comp trends to watch

Todd Pollock | January 18, 2021

Learn more about the ways telemedicine, the pandemic and mega claims are expected to shape workers' compensation in 2021.
Will commercial lines insurers innovate or optimize in 2021?

Mark Breading | January 18, 2021

What is clear is that insurers plan to pursue bolder strategies in distribution, product, underwriting, claims, and operations this year.
Around the P&C insurance industry: January 13, 2020

PC360 Staff Writer | January 13, 2021

News from Hub International, Pathpoint, Betterview and more.
Who's using what in P&C insurance: January 11, 2021

PC360 Staff Writer | January 11, 2021

Insurance technology news from Crane Agency, WALCO Funding and more.
An uncertain look forward: Weather threats, InsurTech growth

Robert Bambino, CPCU, ARM | January 07, 2021

A greater aggregate number of flood-related catastrophes may compel Congress to drastically amend the National Flood Insurance Program.
Insurers update investment priorities to accelerate pandemic recovery

Sam J. Friedman | January 04, 2021

Although insurers are investing in resources to help traditional agents, many also are increasing funding in direct online sales.
Around the P&C insurance industry: December 23, 2020

PC360 Staff Writer | December 23, 2020

News from The Hilb Group, Origami Risk, Azuga and more.
Top 5 challenges facing the insurance industry

Andy Yohn | December 23, 2020

Discover how to best the challenges that will keep insurers up at night in 2021 and beyond.
Around the P&C insurance industry: December 16, 2020

PC360 Staff Writer | December 16, 2020

News from Hub International, Oswald Companies, the IICF, Coalition, and more.
How insurers can use deep learning to boost performance marketing

Jeremy Fain | December 15, 2020

Deep learning can help insurance carriers decrease customer acquisition costs and improve advertising effectiveness. Here's how.
Forecasting the future of SIU claims in a post-COVID-19 world

Jeffrey G. Rapattoni | December 15, 2020

The ways insurers investigate and litigate claims in the future will change. Here's how.
How digital tools modernize legacy insurance claims processes

Michael Flanagan | December 15, 2020

Today's insurance customers fully expect fast, easy-to-use platforms that do not bog down their busy lives.
Who's using what in P&C insurance: December 14, 2020

PC360 Staff Writer | December 14, 2020

Insurance technology news from California Mutual Insurance Company, Nationwide, Transunion, and more.
2021 crystal gazing with Clyde & Co.

Steve Hallo | December 11, 2020

Helping players across the insurance value chain get ahead of upcoming hurdles, Clyde & Co. highlights the trends to watch as we await the calendar's turn.
How agents must evolve to better serve their customers in the Digital Age

Danielle Ling | December 09, 2020

Facing rapid automation, insurance agents must adapt to evolving tech and customer needs to be successful, trusted advisors.
Around the P&C insurance industry: December 9, 2020

PC360 Staff Writer | December 09, 2020

News from Marsh & McLennan, Coalition, NAIC and more.
Who's using what in P&C insurance: December 7, 2020

PC360 Staff Writer | December 07, 2020

Insurance technology news from Zurich Mexico, Buckle, AssuredPartners, Verisk, Ask Kodiak and more.
New IVANS CEO Reid Holzworth talks insurance innovation

Elana Ashanti Jefferson | December 04, 2020

This insurance-technology executive aims to update the many manual, inefficient processes that he says still plague the industry.
Around the P&C insurance industry: December 2, 2020

PC360 Staff Writer | December 02, 2020

News from Huckleberry, ValChoice, AssuredPartners and more.
We want to hear from you: 2021 NU/PIA Independent Agent Study

Elana Ashanti Jefferson | November 30, 2020

This installment of the NU/PIA Independent Agent Survey will provide a one-of-kind look at the demands on today's insurance agents.
Virtual delivery: The new normal for core system implementations

Rob Savitsky | November 30, 2020

Insurers are finding online communication and collaboration tools are helping them better meet policyholders' needs.
Embracing claims technology to improve insurer profit

Timothy D. Christ | November 27, 2020

The right implementations can help carriers balance time, expenses and resources efficiently.
How insurance companies can measure digital transformation success

Tal Daskal | November 24, 2020

Digitization can't occur in a vacuum. Its success hinges on an insurer's ability to harness an innovative mindset at every level of the organization.
Five ways technology drives enterprise risk management

Andrea Brody | November 23, 2020

Businesses that leverage data in their ERM strategies can experience a more streamlined and simplified analysis of risks.
Who's using what in P&C insurance: November 23, 2020

PC360 Staff Writer | November 23, 2020

Insurance technology news from Carpe Data, AXA XL, Charter Financial Group, Argo Group and more.
What does successful claims innovation look like?

Patricia L. Harman | November 20, 2020

As insurance technology advances, carriers must focus on customer pain points and allow them to drive efforts to find solutions.
How telematics can boost fleet safety while lowering costs

Jeremy Collins | November 20, 2020

It is time for the insurance and transportation industries to take take a more efficient, data-driven operational approach to fleet management.
Who's using what in P&C insurance: November 16, 2020

PC360 Staff Writer | November 16, 2020

Insurance technology news from AXA XL, Sapiens, Brown & Brown, Nationwide, Hiscox and more.
Gamification for agencies: Drive results in a remote-work world

Danielle Ling | November 12, 2020

Seth Preus, CEO of Mivation, explains how gamification can help agencies fuel engagement, motivation and productivity.
Three InsurTech trends rapidly transforming P&C insurance

Monica Spigner | November 10, 2020

Using data to gain a deeper understanding of policyholder behavior can be one of the most effective means of building trust with insureds.
Who's using what in P&C insurance: November 9, 2020

PC360 Staff Writer | November 09, 2020

Insurance technology news from AmTrust, Vertafore, Tokio Marine, Cover Genius, 1Path and more.
Survey: Digital transformation is no longer just 'nice to have'

Tom Harrington | November 09, 2020

Most businesses overestimated their digital readiness and ability to handle the surge of customer requests triggered by the pandemic.
Lloyd's of London releases plans for 2021 growth, digital strategy

Heather A. Turner | November 06, 2020

Blueprint Two outlines the next phase of Lloyd's strategy to build the world's most advanced insurance marketplace.
Differentiating the claims experience in a virtual world

Elisa Logan | November 06, 2020

Consumers are very comfortable with the digital experience and expect it for their insurance purchases and claims payments.
2020 autonomous vehicle market update

Elana Ashanti Jefferson | November 06, 2020

The risk management and insurance sectors were given the gift of time this year to strategize the best approach to driverless cars and trucks.
Where personal lines insurers can find value in technology

Mark Breading | November 03, 2020

The question to ask is not which AI technologies are valuable but rather where they are most valuable in the enterprise.
Brokers, consider these questions before adopting new InsurTech

Heather A. Turner | November 02, 2020

Origami Risks' Glen Carey shares his advice to insurance professionals challenged by the InsurTech revolution.
InsurTech: Following the evolution of core systems

Rob Savitsky | October 30, 2020

From legacy mainframes to software-as-a-service systems, insurance technology is evolving to provide the flexibility carriers and policyholders demand.
Are commercial insurers investing in AI correctly?

Karen Pauli | October 26, 2020

The order in which insurers implement AI technologies could impact how effective they are for the business.
Who's using what in P&C insurance: October 26, 2020

PC360 Staff Writer | October 26, 2020

Insurance technology news from Zurich, LexisNexis and more.
Who's using what in P&C insurance: October 19, 2020

PC360 Staff Writer | October 19, 2020

Insurance technology news from Nationwide, Tokio Marine HCC, Lockton, Farmer's Insurance, Verisk and more.
Who's using what in P&C insurance: October 12, 2020

PC360 Staff Writer | October 12, 2020

Insurance technology news from Duck Creek Technologies, Verisk, Burns & Wilcox, Nationwide, Swiss Re and more.
5 tips for insurers for optimizing AI/ML during COVID-19

Ryohei Fujimaki | October 08, 2020

Here's how COVID-19 has impacted artificial intelligence and machine learning deployment in the P&C insurance industry.
InsurTechs provide the COVID-19 perspective carriers need now

Bruce Simpson | October 07, 2020

The thoughtful mix of tech and strategy in the InsurTech sector provides a lesson for businesses amidst a crisis.
InsurTech funding strong in 2020 despite COVID-19 disruptions

Andrew Lerner | October 05, 2020

As long as InsurTech valuations remain robust, compelling opportunities to acquire traditional insurance companies at lower valuations will continue.
Who's using what in P&C insurance: October 5, 2020

PC360 Staff Writer | October 05, 2020

Insurance technology news from Agero, Wawanesa Insurance, Argo Pro and more.
The role of insurance data in telematics and IoT

Harbert Bernard | September 29, 2020

Insurance companies must connect and make sense of all the data it collects to achieve a complete 'Customer 360' profile.
Is your agency a victim of oversharing?

Kitty Ambers | September 28, 2020

As insurance professionals, the protection of client data must be a critical consideration when selecting technology solutions.
Who's using what in P&C insurance: September 28, 2020

PC360 Staff Writer | September 28, 2020

Insurance technology news from Mennonite Mutual, AmTrust Financial, ONE Insurance and more.
How COVID-19 accelerated the move toward insurance agility

Frank Trainer | September 15, 2020

Tech upgrades pushed by the pandemic will lead to more efficient operations, happier employees, and enhanced collaboration and innovation.
Who's using what in P&C insurance: September 14, 2020

PC360 Staff Writer | September 14, 2020

Insurance technology news from Aviva, Toast, Hippo and more
Who's using what in P&C insurance: September 7, 2020

PC360 Staff Writer | September 07, 2020

Insurance technology news from USAA, Central Insurance, Protecdiv and more.
Who's using what in P&C insurance: August 31, 2020

PC360 Staff Writer | August 31, 2020

Insurance technology news from Church Mutual, Topa Insurance Company, Snapsheet and more.
4 questions to ask about your agency management system

Zach Weeks | August 27, 2020

These questions can help guide insurance agency owners towards the right solution for their operation and clients.
Insurers are adapting new digital payment capabilities

Karen Furtado | August 27, 2020

Insurance customers want claims payments at the 'speed of light.' Will insurers deliver?
Who's using what in P&C insurance: August 24, 2020

PC360 Staff Writer | August 24, 2020

News from EIS Group, Sapiens, Loadsure, Origami Risk, and more.
P&C insurers are using innovation to build resilience in 2020

Erwann Michel-Kerjan | August 17, 2020

Digital distribution is no longer just a differentiator. It's a matter of survival for insurance carriers.
Who's using what in P&C insurance: August 17, 2020

PC360 Staff Writer | August 17, 2020

News from Semsee, Origami Risk, BITS, and more.
The true cost of a non-digital P&C claims process

Zviki Ben Ishay | August 13, 2020

Insurance providers may be losing funds during the claims process as a result of out-dated legacy platforms.
How a Smart Home Is the Secret to Reducing Property Risk

Notion (Sponsored) | August 12, 2020

The smart home insurance market has transformed in recent years, and it's clear that a one-size-fits-all approach no longer works.
Who's using what in P&C insurance: August 10, 2020

PC360 Staff Writer | August 10, 2020

News from IAT Insurance Group, Valkyrie, Sapiens, and more.
Insurer strategies to manage new communication technology

Mark Breading | August 07, 2020

The big question for insurers is how to leverage the right mix of technology options across the enterprise.
Virtual delivery: The new normal for InsurTech operations

Matt Foster | August 03, 2020

System implementations for insurers once conducted in-person are now handled remotely, offering access to broader resources.
Digital technology adoption steady among independent agencies, brokerages

Denny Jacob | July 23, 2020

A study shows 51% of agencies and brokerages have a digital strategy; however, smaller agencies are less likely to have one.
Report: Companies' investments in RMIS are on the rise

Heather Turner | July 21, 2020

A new report finds that one-third of employers are investing more than $100K annually in risk management information systems as capabilities expand.
Coretech (finally) lets insurers leverage InsurTech innovation

Tony Grosso | July 20, 2020

In the new digital insurance ecosystem, everything — from capabilities and services to product offerings — is connected to the customer experience.
Who's using what in P&C insurance: July 13, 2020

Denny Jacob | July 13, 2020

News from Insuritas, Petplan, Beazley, and more.

Fear of connected cars' cyber vulnerabilities growing

Steve Hallo | April 09, 2021

Hacking incidents impacting a vehicle were reported by one in 10 motorists, an increase of 3% from the year prior.

Can a business forgo a cyber insurance policy?

Stu Sjouwerman | April 08, 2021

While most companies store customer data or process transactions, only 20% have cyber coverage.
MS Exchange cyberattack could release a deluge of claims

Steve Hallo | March 30, 2021

Claims from the attacks are expected to focus on legal, forensic and clean-up costs.
3 steps for driving a strong cybersecurity culture

Perry Carpenter | March 25, 2021

Companies need to be strong and intentional when shaping their cyber protection approach.

Monitoring cyber insurance supply chain risks

Leeann Nicolo | March 23, 2021

The nature of cyberattacks has changed as more information is uploaded to the cloud and third parties play a greater role.
Six ways to battle 2021 tax season identify theft

Elana Ashanti Jefferson | March 17, 2021

The high volume of unemployment claims in recent months may have opened a new door for bad actors online, according to HSB.
Cyber insurers get serious about threat mitigation

Dan Clark | March 09, 2021

Cyber insurers now thoroughly examine a potential policyholder's security strategy, threat mitigation and incident response plans.
Insurance implications for N.Y businesses after a ransomware attack

Peter A. Halprin, Mikaela Whitman and Nicolas A. Pappas | March 04, 2021

Recent court cases highlight the need for New York businesses to evaluate cyber coverage under crime policies.
Munich Re and AGCS launch cyber cover for Google Cloud

Heather A. Turner | March 02, 2021

According to the insurers, the exclusive program offers a 'new type of protection against cyber incidents.'
Young adults, Silent Gen most susceptible to cybercrime

Steve Hallo | March 01, 2021

LexisNexis found economic pressures are pushing people into fraudulent behavior, including bank account 'mule recruitment' schemes.
U.S. tech execs, lawmakers suggest hack reporting requirement

Alyza Sebenius and Rebecca Kern | February 25, 2021

Microsoft's CEO said before Congress that it is time to impose a cyberattack 'notification obligation on entities in the private sector.'
The top risks facing the technology sector in 2021

Danielle Ling | February 22, 2021

Is Big Tech the new Big Oil in the political risk landscape?
Cyber ransoms: To pay or not shouldn't be the question

Graeme Newman | February 18, 2021

Ransomware poses a serious threat to global business, and criminals are ditching ID theft and social engineering and moving to extortion.
Identity theft is top-of-mind for 3 in 5 Americans this year

Alan Goforth | February 17, 2021

Just in the past year, one in five Americans fell victim to identity theft or attempted identity theft.
Turning cybersecurity disruption into an opportunity

Jack Kudale | February 09, 2021

Insurance agencies can focus on value, clarity, simplicity and relevancy when matching an insured with the right cyber insurance coverage.
Phishing: Watch out for these 6 tell-tale signs

Stu Sjouwerman | February 05, 2021

Suspicious emails and fake file attachments are just two of the indicators of phishing to watch for.
Insurers can make data privacy a competitive differentiator

Sam J. Friedman and Val Srinivas | February 05, 2021

Consumers are willing to make an array of additional data available to insurers and other financial service providers.
Personal data breaches decline as hackers focus on companies

Steve Hallo | February 01, 2021

Research reveals large organizations are more commonly targeted now as hackers seek bigger paydays from fewer breaches.
Cyber preparedness and response work hand-in-hand

Brian Robb | January 28, 2021

Here are three main areas of preparedness companies should focus on to successfully recover from any cyber event.
The most significant privacy issues facing companies today

Frank Ready | January 28, 2021

Adapting to the CCPA may be in the rearview, but there are still privacy-related challenges old and new at play in 2021.
5 cybersecurity threats to watch in 2021

Steve Durbin | January 22, 2021

Cybercrime is expected to have a worldwide cost of $6 trillion in damages this year.
Five ways the Biden administration could impact cyber insurance

Asaf Lifshitz | January 20, 2021

Recent remarks from the newly inaugurated president have alluded to a greater government presence in cybersecurity arenas.
Three steps to strengthen your supply chain

Amanda Fennell and Yvan Foonde | January 19, 2021

Third-party cyber risk is among the fastest-growing security risks today. Here's how to mitigate these threats.
Challenges and opportunities for brokers placing cyber risk

Heather A. Turner | January 19, 2021

The complexities of cyber insurance are far-reaching but growth awaits brokers who tap into this rapidly evolving market.
SolarWinds breach: Unraveling insurance, risk implications

Emily Payne | January 18, 2021

The full impact of the massive cybersecurity event involving the American software company SolarWinds is beginning to come into view.
2020's top 10 egregious password blunders

Steve Hallo | January 06, 2021

Discover the most egregious password practices deployed during 2020 and pick up a few online safety tips for 2021.
Cyber insurance trends to look for in 2021

Trent Cooksley | January 05, 2021

The cyber insurance industry is rapidly evolving, opening doors for stronger relationships between insurers and policyholders.
Managing increasing interconnectivity's impact on businesses

Thomas Kang | December 29, 2020

Allianz reveals the biggest threats to corporate security today and offers tips to help prevent a cyberattack.
Small businesses become big targets for cybercriminals

Britany Malkin | December 28, 2020

It's time to educate clients to improve security monitoring and mitigate cyber-related losses as employees continue to work from home.
Biometric data privacy laws & exposures

Ted Stefas | December 21, 2020

As more states consider privacy laws dealing with biometric data, brokers should encourage their clients to handle such information with care.
Insurers: Help protect client data during holiday shopping crunch

Paige Schaffer | December 18, 2020

Give insurance and risk management clients peace of mind by making sure they know how to protect their personal information.
Managing virtual health care risks in the digital health revolution

Keri Marmorek | December 17, 2020

The expansion of digital health is creating new risks and a new claims environment for health care providers. Here's how to adapt.
Explosive cybercriminal activity in 2020 will persist in 2021

Danielle Ling | December 16, 2020

Ransomware attacks increased by 40% globally in 2020, but that rate nearly quadrupled in the U.S. with a 139% surge.
Insurance under fire: Deepfakes and cyberattacks run rampant

Marivi Stuchinsky | December 14, 2020

Cybercriminals are well aware that insurance companies possess a trove of customers' personal and financial information.
When hackers go to school

Patricia L. Harman | December 14, 2020

Remote learning has become the target of many hackers, exposing school systems, teachers, students, and their families to new risks.
More holiday shoppers will buy online in 2020 despite cyber fears

Heather A. Turner | December 09, 2020

Two-thirds of Americans are concerned about their information being compromised by a data breach this holiday season.
Ransomware: A growing threat to organizations of all sizes

Lauren Winchester | December 08, 2020

This year's uptick in ransomware attacks is problematic for insurance professionals and policyholders alike. Here's how to respond.
Putting 2020 in the rearview mirror — Part 1

Patricia L. Harman | December 08, 2020

Riots, wildfires, cyberattacks, hurricanes and the coronavirus were at the forefront of an active year filled with insurance claims.
5 ways to maximize a cybersecurity exercise

Steve Durbin | December 01, 2020

For insurance brokers, testing your company's cyberattack defenses is vital to identifying weaknesses and creating a recovery strategy.
How the fight against COVID-19 is transforming data reporting

Sam Klietz | November 25, 2020

The latest emergency management technology is improving data collection and quality.
Businesses should brace for new U.S. privacy regulations, enforcement

Cassandra Gaedt-Sheckter, Alexander H. Southwell and Ryan Bergsieker | November 25, 2020

The continuing shift in privacy law will significantly impact businesses' compliance efforts and operational risks, as well as individuals' expectations.
Insurers need to master data security now more than ever

Ron Bennatan | November 20, 2020

With all the potential for good introduced by cloud migration, there are still security concerns that must be addressed.
Insurance implications of the rapid adoption of telemedicine

Tim Boyce | November 19, 2020

Several liability exposures are likely to arise in light of the rapid adoption of telemedicine during the COVID-19 pandemic.
Insurance Speak: Managing today's cybersecurity risks

Patricia L. Harman | November 04, 2020

Joshua Motta, CEO and founder of Coalition, discusses the rise of ransomware, who's being targeted, and how hackers are executing their attacks.
Is your password on the wall of shame?

Mike Bechtel | October 30, 2020

Help your insureds and employees create stronger passwords by following six simple steps.
'Tricks-n-treats' keeping cyber insurers awake this Halloween

Lindsey Nelson | October 29, 2020

2020 has been a hair-raising year for cyber risks.
5 cybersecurity events that keep CEOs up at night

Michelle Drolet | October 26, 2020

With ransomware and phishing attacks on the rise, companies must continuously focus on cyber risks to protect assets and customers.
Ransomware: 'To pay or not to pay' is not the question

Michel Sahyoun, QuisLex | October 23, 2020

Historically, ransomware attacks were focused on the payoff, not acquiring information. That changed in late 2019.
Advisory pushes companies to seek FBI guidance with cyberattacks

Frank Ready | October 22, 2020

Businesses may be reluctant to approach federal agencies in the wake of an attack over fears of losing control over the investigation.
5 steps to recovering from a ransomware attack

Stu Sjouwerman | October 20, 2020

Ransomware attacks have grown in frequency and severity this year with an average cost of $4.4 million.
Financial institutions a top target for COVID-era cyberattacks

Laurie Iacono and Keith Wojcieszek | October 09, 2020

Here are six best practices for strengthening cybersecurity in a work-from-home world.
What has COVID-19 taught us about cybersecurity?

Danielle Ling | October 05, 2020

Hacking and phishing activity increased by 37% in the first two months of the pandemic.
Pandemic should prompt insurers to reexamine cybersecurity

Sam J. Friedman and Nikhil Gokhale | September 29, 2020

Many companies are accelerating their digitization efforts. These sudden shifts compound cybersecurity issues.
Growth in 5G and IoT presents new 'physical' cyber threats

Camilla Walker | September 23, 2020

Cyber-related incidents resulting in damage to physical property have the potential to become an issue as big as data theft or ransomware in the next few years.
Facial recognition tech company challenges privacy class actions

Amanda Bronstad | September 21, 2020

Clearview AI, which provides photographic information to law enforcement, faces nearly a dozen privacy class-action lawsuits in New York and Illinois.
HSB study: Smartphones, connected tech invite cybercrime

Timothy Zeilman | September 18, 2020

The proliferation of connected technologies in homes and phones provide new pathways for hackers and other bad actors. Insurance can help.
Inside the proposed New York Privacy Act

Viola Trebicka, Serafina Concannon and Sophia Qasir | September 10, 2020

New York promises to change the privacy landscape with its proposed bill, increasing consumer protections as well as compliance burdens on companies.
How fraudsters use 'fake news' and social media to misinform

Perry Carpenter | September 04, 2020

Junk news is far more likely to go viral and the bad guys know it.
'Gotcha — you've been hacked!': Handling a cyber claim

Graeme Newman | September 02, 2020

Successful cyberattacks can lock down data and computer access, and stop a company's operations in seconds.
Cybersecurity, workers' comp and the defense supply chain

Jim McConnaughhay | September 01, 2020

WCI Cybersecurity Forum will examine updated federal cybersecurity regulations that impact workers' comp.
Scammers grow more scrupulous during COVID-19 pandemic

Melanie Waddell | August 28, 2020

Con artists follow the headlines, so it should be no surprise that COVID-related scams are on the rise.
FBI tips to avoid 'Business Email Compromise' fraud

Shari Claire Lewis | August 27, 2020

A recent report from the FBI's Internet Crime Complaint Center found that email fraud resulted in the highest reported losses.
The fine print: California finalizes, enacts data privacy rules

Mike Scarcella | August 26, 2020

Proposition 24, the California Privacy Rights Act, was written by many of the same proponents of the Consumer Privacy Act.
Five major challenges of insurance digital transformation

Priya Merchant | August 26, 2020

Insurance players must become accustomed to these challenges as a way of doing business to thrive — and survive.
Hackers can now unleash physical damages, personal injury

Michael H. Sampson | August 25, 2020

Here's how insurance pros can help prepare clients for a dangerous and costly 'cyber-physical attack.'
Online learning comes with its own risks, insurance needs

Heather Schaaf | August 24, 2020

Since 2005, U.S. schools have lost 24.5 million records in data breaches.
Prepare for slower data breach detection, higher costs with remote workforce

Victoria Hudgins | August 17, 2020

As more remote employees spread corporate data across personal electronics and services, data incident monitoring and compliance will be hindered.
Beware of phishing scams

Patricia L. Harman | August 13, 2020

Smart fraudsters are using emails that appear to be from reputable companies to capture personal data.
How COVID-19 has impacted international data privacy laws

Victoria Hudgins | August 07, 2020

Some countries are acknowledging the pandemic's business disruption by altering plans for new privacy legislation.
IT issues as insurance shifts to a permanent remote workforce

Marivi Stuchinsky | August 06, 2020

Many insurance carriers do not have the digital tools and platforms available to enable employees to work entirely remotely.
New tools for managing cybersecurity

Michelle Drolet | July 30, 2020

With malware continuing to grow even more sophisticated, insurers and their clients are finding new tools to address these risks.
Legislation affects breaches involving insureds' information

Thomas Moran | July 28, 2020

Virginia's new Insurance Data Security Act imposes monitoring, reporting and disclosure requirements for carriers handling policyholder data.
A dozen steps: Insurance agency cybersecurity compliance

Elana Ashanti Jefferson | July 27, 2020

The Big "I" Agents Council for Technology recently updated its free cybersecurity guide for insurance agencies. It includes these insights.
Deducting tax deceit before 2020's late filing deadline

Paige Schaffer | July 10, 2020

Those who file their tax returns last-minute are at a greater risk of becoming identity theft victims.
'The New Normal': Fraudster paradise, insurer nightmare

Mark Horne | July 09, 2020

Fighting fraud in the call center can be particularly challenging for property and casualty insurance providers.
7 ways cyber criminals target seniors — and how to stop it

Elana Ashanti Jefferson | June 26, 2020

June is National Elder Abuse Awareness Month. Generali Global Assistance is using the time to educate about how cyber criminals target seniors.
5 keys for SME cyber insurers to improve insured protection and loss experience

Josh Riley | June 18, 2020

Insurers' basic services aren't providing adequate protection against the cyber exposures small and mid-sized businesses now must address.
Insurance Speak: What makes fraudsters tick?

Patricia L. Harman | June 17, 2020

A new podcast takes listeners inside the mind of a fraudster, including how they view insurance fraud and why they think they will succeed.
10 insights from the 2020 Verizon Data Breach Investigations Report

Elana Ashanti Jefferson | June 09, 2020

Risk managers and insurance pros can use these takeaways to help prepare clients for today's top cybersecurity threats.
Insurance pros can help keep children safe in a virtual world

Guy Russ | June 05, 2020

Here's how organizations offering virtual summer programs can keep youngsters away from cyber threats.
Don't miss the new InsurTech Center channel and newsletter

Elana Ashanti Jefferson | June 02, 2020

This refreshed offering from PropertyCasualty360 reflects the many ways insurance carriers and technology partners are revolutionizing how risk is managed and covered.
FTC commissioner outlines wishes for federal privacy law

Dan Clark | May 28, 2020

Consumers should be on equal footing for the rights and benefits they receive under federal law, Christine Wilson explained.
Stand-alone cyber insurers need more agents and brokers

Sam J. Friedman and Julie Bernard | May 12, 2020

Insurers may need to reconsider the product's design, pricing and marketing strategy to get their distribution force more enthusiastically on board.
Alert clients, colleagues to these COVID-19 insurance scams

Elana Ashanti Jefferson | May 11, 2020

Seniors and remote workers are both being targeted by scammers who play on people's pandemic fears.
Cyber basics in a connected world

Karen Sorrell | May 04, 2020

How well do you understand today's cyber risks?
Study signals inconsistent data breach compliance costs

Helen Nuttall | April 30, 2020

Insureds should have some sense of where their biggest data security risks lie in order to satisfy government compliance guidelines and avoid large fines.
It's time to shift the market dynamic in cybersecurity coverage

Diane Reynolds, Joyce Boyle and Bradford Meisel | April 24, 2020

This is how insurers can best manage cyber liability and help insureds comply with cybersecurity laws.
Adopting working privacy protections on company devices

Karen Hertz, Hertz Legal | April 14, 2020

The response to COVID-19 has the power to define how companies and their employees should operate in the work-from-home world.
The unexpected ways cyber risk impacts your business

Denny Jacob | April 01, 2020

Aon's latest cyber risk report focuses on six lesser-known threats.
Public entities are under (cyber)attack

Denny Jacob | March 25, 2020

No one is immune to cyberattacks, but the risks are only expected to increase in the coming years.
Many companies still lacking in data breach readiness

Sue Reisinger | March 09, 2020

One expert says clients are not preparing enough by practicing data breach drills and updating their response plans.
Three password management terms insurers should know

Kevin Baker | February 25, 2020

Better password management can smooth out insurance agency business processes and enhance security.
How the CCPA is impacting corporate information management

Victoria Hudgins | February 11, 2020

Legal experts predict the California Consumer Privacy Act could lead to a patchwork of varying privacy laws in the U.S.
What to watch for in cybersecurity this year

Heather Turner | January 28, 2020

Aite Group outlines ten trends that could change the cybersecurity landscape in 2020.
Reading the fine print: What insurers need to know about the CCPA

Kirk J. Nahra and Ali A. Jessani | January 24, 2020

Understanding the scope of CCPA's exemptions will be critical for insurance companies to achieve compliance.
10 biggest data breaches from the past decade

Denny Jacob | January 21, 2020

Of the 15 largest data breaches in history, 10 took place in the 2010s, according to Business Insider.
Data privacy: Building compliant and adaptable systems

Tomas Suros | January 13, 2020

Companies should view data privacy as an overall framework and adopt a holistic response to compliance.
Anticipating the first NYDFS cybersecurity enforcement actions

Matthew L. Levine | January 10, 2020

First issued in March 2017, 'Part 500' contained a two-year implementation period and has been fully effective for about nine months.
The NextWave of insurance: Trillion-dollar risks and opportunities

Nikhil Lele and Ed Majkowski | January 06, 2020

Research from EY NextWave Consumer Financial Services says shifting trust dynamics will move $11.3 trillion in assets in the next five years.
2020 Insurance Outlook: Insurers adapting to a volatile economy

Sam J. Friedman and Gary Shaw | December 31, 2019

Insurers are likely to face fundamental challenges in the decade ahead as many strive to reinvent products, technologies and business models.

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