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PropertyCasualty360’s Insurtech Center explores how innovative technologies are revolutionizing the business landscape and enabling insurance executives, carriers, agents, brokers, actuaries, risk managers and underwriters to thrive in the Digital Age.
Mark Bernacki | June 27, 2022
Thanks, in part, to emerging technologies, the future should hold many positives in risk understanding and predictability.
Mark Bergen | June 27, 2022
A cottage industry in fire detection tech has taken root as wildfires have become more frequent and financially ruinous.
PC360 Staff Writer | June 27, 2022
Insurance technology news from MMG Insurance Company, QBE, SEON and more.
Steve Hallo | June 27, 2022
North America saw 17.6% of all global breaches, and the U.S. accounted for 9 out of 10 incidents on the continent.
Ivans (Sponsored) | June 23, 2022
We recently spoke with Holzworth to understand how the key to digital success may lie outside the tech, how consumers are being enabled by these advancements, and how an insurer can future-proof themselves as technology marches forward.
Deb Franklin | June 23, 2022
Direct-to-consumer insurance distribution deprives customers of professional guidance and human connection.
Patricia L. Harman | June 22, 2022
Chubb's Hemant Sarma discusses how insurers are using technology to prevent and mitigate risk.
Brian Schmitt and Abeer Abu Judeh | June 22, 2022
Learn the nature of this cyberthreat and actionable steps to mitigate these risks.
Hugo Guzman | June 21, 2022
Scott Fischer has joined the 7-year-old, AI-powered insurer as head of government relations and co-general counsel.
Tara Kelly | June 21, 2022
From enhancing communications to fighting fraud, unlock the power of data following extreme weather perils.
Brittney Meredith-Miller | June 21, 2022
A Q1 2022 report from Gallagher found that as cyber premiums have increased, policy limits have shrunk.
Elana Ashanti Jefferson | June 21, 2022
The cyber insurance market earned roughly $3.2 billion in premiums in 2021, according to the NAIC and S&P Global Market Intelligence.
Courtney Townsend | June 20, 2022
Nothing is more important to a company's success than its people.
PC360 Staff Writer | June 20, 2022
Insurance technology news from EigenRisk, Hollard Insurance, Fenris Digital and more.
Carrie M. Raver and Scott N. Godes, Barnes & Thornburg LLP | June 17, 2022
Ransomware attacks — and ransoms themselves — are on the rise. How can you be sure you have the proper insurance to protect your business?
Brittney Meredith-Miller | June 16, 2022
A new report from RIMS explains how SMBs can create effective cybersecurity plans.
Steve Hallo | June 16, 2022
CyberCube reveals the motivations of the digital ne'er-do-wells most likely to strike Western businesses.
Rachel Jenkins | June 15, 2022
Women comprise more than 60% of the insurance industry, and yet, they only hold 19% of board seats.
Brittney Meredith-Miller | June 15, 2022
Weak passwords are a worldwide problem. Here are some of the most commonly used ones, along with tips on how to strengthen your own.
Justin Hall | June 15, 2022
Success lies in using the technology to augment, not replace, human involvement.
Brittney Meredith-Miller | June 14, 2022
Customers aren't happy about auto rate increases, but have found value in usage-based technology and transparency from their insurers.
PC360 Staff Writer | June 13, 2022
Insurance technology news from Praxent, West Bend Mutual Insurance Company and more.
Michael Pouliot | June 10, 2022
Maximizing the value of technology begins with giving adjusters more time to provide a personalized experience.
Elana Ashanti Jefferson | June 09, 2022
Nominations are being accepted now through July 15, 2022, and there is no fee to enter.
Eric Ayala | June 08, 2022
Tesla is only the latest example of a company that's not an agency or brokerage getting into the insurance business.
Elana Ashanti Jefferson | June 07, 2022
Rate hikes taint results even though incumbent carriers hold their own against insurtechs when it comes to digital services.
Carlos Oliveras | June 06, 2022
Insurance innovators are building new, sophisticated, data-driven processes for modeling, assessing and managing climate risk.
PC360 Staff Writer | June 06, 2022
Insurance technology news from HDI Global SE, Tooher-Ferraris Insurance Group, LexisNexis and more.
Elana Ashanti Jefferson | June 03, 2022
The year's top 100 insurance groups and insurance companies show strength despite notable challenges.
Ian Drysdale | June 03, 2022
Digitizing claims processing and payments can increase customer satisfaction and retention.
Ruth Fisk | June 02, 2022
It's no secret that there's a need to improve customer experience across the insurance industry.
Trish Hopkinson and Joel Teemant | June 01, 2022
For insurers in a time of extreme unpredictability, having accurate, reliable monthly pricing is a must.
Steve Durbin | June 01, 2022
Insurers will have to balance innovation, risk reduction and regulation.
Steve Hallo | May 31, 2022
Industry experts share details on how technology can help best current challenges and improve worksite safety.
Michael Jackowski | May 31, 2022
Being agile, intelligent and evergreen are the hallmarks of a resilient and successful insurance business.
PC360 Staff Writer | May 30, 2022
Insurance technology news from Aioi Nissay Dowa Management NZ, Central Insurance, Coaction Specialty Insurance Group and more.
Christine G. Barlow, CPCU | May 30, 2022
Exactly how advanced is autonomous driving technology?
Sharon Petrell | May 27, 2022
Discover what it will take to unlock the power of next-generation underwriting.
Bill Brower | May 27, 2022
Trust in AI is transforming insurance, and consumers are demanding more.
Adam Kiefer | May 26, 2022
Insurance-technology innovators must safeguard against building exclusive systems that are accessible only to a privileged few.
Steve Hallo | May 26, 2022
J.D. Power reports a year-on-year decline in auto insurance customer satisfaction, with direct channels seeing the steepest decline.
Maura Keller | May 25, 2022
The deadline for the 2022 NU PropertyCasualty360 Luminaries program is now May 31, 2022. Complete your nominations today!
Jim Sorrells | May 24, 2022
How can insurers keep their customers happy and connected while creating a more streamlined experience?
Jillian Raines and Amber N. Morris | May 23, 2022
The conflict in Ukraine has led many to believe the "War Exclusion" needs to be updated for the modern era.
PC360 Staff Writer | May 23, 2022
Insurance technology news from Paul Davis, Fenris Digital, Socotra and more.
Rajesh Datta, Paul Gozzo and Amy Winn | May 23, 2022
How automating claims processes can ultimately improve customer satisfaction and give clients what they really want.
Jeff Hiegert | May 20, 2022
Embracing innovation can allow insurers to remain competitive in uncertain times.
Steve Hallo | May 20, 2022
Smaller insurers became a favorite target for the LockBit ransomware gang during Q1 2022.
Sagar Shah and Shashidhar Ramakrishnaiah | May 19, 2022
Here are a few things that insurers need to keep in mind as they look to build up their AI capabilities.
Dana Hull | May 19, 2022
Insurance is one example of how Tesla operates as a series of startups doing things other car companies aren't, according to its CEO.
Joel Kranc | May 19, 2022
As AI use in hiring becomes more common, employers must examine whether the technology is truly unbiased, or if it harms those with disabilities.
Steve Hallo | May 18, 2022
Bad data is worse than no data. Review how to cut through to the useful insights insurance data carries.
Richared Vonesh | May 18, 2022
Striking a balance between tech tools and human skills will require more strategic thinking around claims operations.
Eric Ayala | May 16, 2022
Automation isn't about replacing your human workforce. It's about making your workforce more valuable.
PC360 Staff Writer | May 16, 2022
Insurance technology news from VelocityEHS, Echelon Insurance, Distinguished Programs and more.
Alan Godfrey | May 13, 2022
Investments in technological and operational efficiencies adopted during the pandemic attracted entrepreneurs to the insurance industry.
Darcy Shapiro | May 13, 2022
Momentous evolution is ahead for the traditional insurance value chain.
Patricia Smith | May 12, 2022
Moving money poses the greatest risk of fraud for an insurance agency. Here's what agency owners can do to protect their business.
Patricia L. Harman | May 12, 2022
Data and technology are becoming increasingly relevant to how carriers manage multiple aspects of the insurance process.
Tim Lawes | May 12, 2022
Enterprise AI is the premiere tool to prevent data loss and mitigate risk from natural and manmade disasters.
Gary Saarenvirta | May 10, 2022
Though inexpensive and not cost effective to investigate, the fraud losses on these claims quickly add up.
Jon Thornton | May 09, 2022
Empathy can be a powerful differentiator in the claims experience.
PC360 Staff Writer | May 09, 2022
Insurance technology news from Sahouri Insurance Agency, Burns & Wilcox, Verisk and more.
Mary Boyd | May 06, 2022
Data can be leveraged in ways outside of directly lowering premiums to reward good drivers.
Jon Fjalstad | May 05, 2022
The results of a recent survey offer key insights into how insurers can keep pace with consumers' shifting expectations.
Steve Hallo | May 05, 2022
An Origami Risk study finds most risk managers are not fully prepared to drive organizational change.
Mark Breading | May 04, 2022
Discover how technology will still depend on humans to unlock its full potential for P&C insurance.
OIP (Sponsored) | May 03, 2022
The pressure to deliver on rising customer expectations has never been higher. OIP Robotics explore how data can help the MGA in this podcast.
OIP (Sponsored) | May 03, 2022
MGAs face an increasingly competitive market. Listen to how OIP Robotics developed the tools for XS Brokers to compete in this podcast episode.
Nicos Vekiarides | May 03, 2022
Is there an impending collision between touchless transactions and the growing threat of synthetic media?
PC360 Staff Writer | May 03, 2022
Cybersecurity does not have to break the bank, says one insurance agency leader.
Rachel Jenkins | May 02, 2022
Women leaders in the insurance industry have tackled the lion's share of work and employee support during the pandemic.
PC360 Staff Writer | May 02, 2022
Insurance technology news from Origami Risk, Coalition, Onuu and more.
Paul Holbein | April 29, 2022
Learn how technology can help unlock the power of unstructured data with less manpower.
Steve Durbin | April 28, 2022
Faster speeds and increased networks mean more access points for malicious actors.
Steve Hallo | April 28, 2022
Volatile activity in auto claims severity and insurance shopping are among a host of factors signaling a sea change is underway, LexisNexis reports.
Bryan Stanwood | April 27, 2022
Digital tools are allowing for more proactive management of risk saturation.
James Vinocur | April 27, 2022
In the aftermath of NotPetya, major global companies looked to their insurers to cover the losses.
Patricia L. Harman | April 27, 2022
Celent analyst Andrew Schwartz shares insights from a survey examining the industry's adoption of automated claims.
Steve Hallo | April 26, 2022
While ransomware is all about data and money, jackware practitioners allegedly just want to watch the world burn.
Brittney Meredith-Miller | April 26, 2022
Everyone around the world is not necessarily impressed by telematics, according to GlobalData.
Dhara Patel | April 26, 2022
For those in the claims business, 2022 will continue to present some pandemic-related hurdles when it comes to employment and technology trends.
Elana Ashanti Jefferson | April 26, 2022
Only a small percentage of consumers report feeling satisfied with their insurance experiences.
Whitney Norcup and Joanna Paredes | April 25, 2022
Industry innovators are leaning on marketing automation and modern business processes to revitalize client acquisition and retention.
Elana Ashanti Jefferson | April 25, 2022
Several articles in the April/May issue of NU Property & Casualty illustrate how insurance shapeshifts alongside society.
PC360 Staff Writer | April 25, 2022
Insurance technology news from Assurant, Duck Creek Technologies and more.
Craig Stack | April 21, 2022
Authenticated media will be key in helping insurers meet SEC climate disclosures.
Brittney Meredith-Miller | April 21, 2022
A survey of 150 senior insurance executives examines the future of building customer trust throughout the claims process.
Elana Ashanti Jefferson | April 20, 2022
Our new recognition program honors innovation in insurance. Nominate today!
Brittney Meredith-Miller | April 19, 2022
A report from Corvus shows many small businesses are aren't addressing the threat they face from hackers.
PC360 Staff Writer | April 18, 2022
Insurance technology news from Guardian Group, Betterview, Agentero and more.
Elad Tsur | April 18, 2022
Technology has created a powerful next generation of underwriters equipped to handle the challenges of the new world.
Julia Lamm and Marie Carr | April 15, 2022
Insurers have to do a better job raising awareness of how they combine positive intentions with meaningful action.
Steve Hallo | April 15, 2022
Plus review the latest data breach details from the first quarter of 2022.
Simon Oddy and Bernard Regan | April 14, 2022
Being ready vs. being reactive: The proper use of insurtech will set insurance companies apart from one another.
Julian Shun | April 14, 2022
Graph algorithms can help insurance providers to uncover hidden relationships between potential fraudsters.
Steve Hallo | April 14, 2022
Communication with injured workers is the area that could benefit the most from innovation.
Elana Ashanti Jefferson | April 14, 2022
The software company Mulesoft reports that these trends will be pivotal to competitive digital business operations this year.
Brian Levine | April 13, 2022
Insurtech has come a long way over the years, but its biggest innovation is still to come.
Patricia L. Harman | April 13, 2022
Andrew Lipton, head of cyber claims at AmTrust Financial Services, outlines what a cyberattack looks like from a company's perspective.
Ivans (Sponsored) | June 23, 2022
We recently spoke with Holzworth to understand how the key to digital success may lie outside the tech, how consumers are being enabled by these advancements, and how an insurer can future-proof themselves as technology marches forward.
Courtney Townsend | June 20, 2022
Nothing is more important to a company's success than its people.
Rachel Jenkins | June 15, 2022
Women comprise more than 60% of the insurance industry, and yet, they only hold 19% of board seats.
Elana Ashanti Jefferson | June 09, 2022
Nominations are being accepted now through July 15, 2022, and there is no fee to enter.
Christine G. Barlow, CPCU | May 30, 2022
Exactly how advanced is autonomous driving technology?
Maura Keller | May 25, 2022
The deadline for the 2022 NU PropertyCasualty360 Luminaries program is now May 31, 2022. Complete your nominations today!
Jillian Raines and Amber N. Morris | May 23, 2022
The conflict in Ukraine has led many to believe the "War Exclusion" needs to be updated for the modern era.
Rajesh Datta, Paul Gozzo and Amy Winn | May 23, 2022
How automating claims processes can ultimately improve customer satisfaction and give clients what they really want.
Steve Hallo | May 05, 2022
An Origami Risk study finds most risk managers are not fully prepared to drive organizational change.
OIP (Sponsored) | May 03, 2022
The pressure to deliver on rising customer expectations has never been higher. OIP Robotics explore how data can help the MGA in this podcast.
OIP (Sponsored) | May 03, 2022
MGAs face an increasingly competitive market. Listen to how OIP Robotics developed the tools for XS Brokers to compete in this podcast episode.
Rachel Jenkins | May 02, 2022
Women leaders in the insurance industry have tackled the lion's share of work and employee support during the pandemic.
Brittney Meredith-Miller | April 26, 2022
Everyone around the world is not necessarily impressed by telematics, according to GlobalData.
Whitney Norcup and Joanna Paredes | April 25, 2022
Industry innovators are leaning on marketing automation and modern business processes to revitalize client acquisition and retention.
Elana Ashanti Jefferson | April 25, 2022
Several articles in the April/May issue of NU Property & Casualty illustrate how insurance shapeshifts alongside society.
Elana Ashanti Jefferson | April 20, 2022
Our new recognition program honors innovation in insurance. Nominate today!
Julia Lamm and Marie Carr | April 15, 2022
Insurers have to do a better job raising awareness of how they combine positive intentions with meaningful action.
Brian Levine | April 13, 2022
Insurtech has come a long way over the years, but its biggest innovation is still to come.
Kareen Onyeaju | April 01, 2022
Attracting an inclusive pool of prospective job candidates begins with fostering a 'people-first' company culture.
Erik Sherman | March 01, 2022
Roof inspections after storms are often costly and inconvenient. New technology could streamline the process for insurance companies and customers.
PC360 Staff Writer | February 21, 2022
Insurance technology news from Zendrive, GeoX, Five Sigma and more.
Steve Hallo | February 14, 2022
Nearly 420 deals were completed during 2021, which saw a lot of activity during its second half.
Vertafore (Sponsored) | January 19, 2022
We spoke with Patrick Masi, senior product manager at Vertafore, to learn how automation and tapping into new streams of data is eliminating manual processes and reducing onboarding cycle times by 40%. He explains the factors that make this time savings possible, and what's on the horizon for the P&C market.
Nicki Howell (Sponsored by LexisNexis Risk Solutions) | January 19, 2022
Customer expectations are fast evolving as people demand quicker and easier experiences from their insurance carriers. They don't want a quote in hours; they want it in minutes. The moment the customer begins a new interaction, the clock is ticking. Employing technology to meet these rising expectations is a big reason that PropertyCasualty360 named LexisNexis® Risk Solutions one of its inaugural Insurance Innovators for its Telematics OnDemand product.
Elana Ashanti Jefferson | January 11, 2022
Insurance and technology startups must have reached a notable point of maturity to be considered for this list.
Nicki Howell (Sponsored by Rightsure) | January 10, 2022
The need to focus on the customer journey and experience has never been stronger. RightSure's answer was RateGuard, a 90-second auto insurance quote tool that blends AI, chatbots, mobile apps, multivariate rating technology, and more. This groundbreaking approach earned them an Insurance Innovator award from PropertyCasualty360.
Acord (Sponsored) | January 10, 2022
We spoke with Bill Pieroni, president and CEO of the ACORD Solutions Group, as he weighs in on the industry's most significant challenges and explained how innovation can help transform difficulties and maximize efficiency.
Rightsure (Sponsored) | January 10, 2022
We spoke with Jeff Arnold, founder of RightSure, who explained how blending various technology elements transforms the customer experience and allows more accurate prediction of customer needs.
Brittney Meredith-Miller | December 20, 2021
The newly combined entity hopes to become the "market leader in analytical claims services across the insurance industry."
Elana Ashanti Jefferson | December 03, 2021
Meet the DEI and Environmental Stewardship honorees in the PropertyCasualty360 Insurance Innovators program. (Part 4 of 4)
Elana Ashanti Jefferson | December 03, 2021
There's never a dull moment in the P&C insurance world.
Elana Ashanti Jefferson | December 02, 2021
Meet the Risk Management honorees in the inaugural PropertyCasualty360 Insurance Innovators recognition program. (Part 3 of 4)
Elana Ashanti Jefferson | November 30, 2021
Meet the Technology Innovation honorees in the inaugural PropertyCasualty360 Insurance Innovators recognition program. (Part 1 of 4)
Greg Murphy | November 19, 2021
When it comes to time, the issue is about balance as much as it is about an insurer's ability to do things faster.
Maura Keller | November 16, 2021
The 2022 WSIA Insurtech Conference will focus on topics that highlight the how-to and value of developing a digital strategy.
Kristin Nease | November 02, 2021
The insurance industry is well-positioned to embrace change and attract young talent.
Andrew Wynn and Niranjan 'Niji' Sabharwal | November 02, 2021
Review where insurtech has been, currently stands and what it needs to continue moving forward.
InRule (Sponsored) | October 26, 2021
The promise of automation has led to a new concern: bias in the AI algorithms and scoring models, which has led to some unexpected and unfair outcomes.
Elana Ashanti Jefferson | October 26, 2021
A great insurance-customer experience helps build business value while a poor one erodes it, according to Watermark Consulting.
Elana Ashanti Jefferson | October 21, 2021
Here's why insurance and risk management professionals should monitor gender-disparity issues.
SPONSORED | October 15, 2021
Insurer-led startups are taking advantage of a renewed interest in E&S lines, and they're finding help from established tech partners, notes Liza Smith of OneShield in this exclusive interview.
Rob Galbraith | October 14, 2021
There are three key benefits insurers can expect when using low-code to deliver a connected insurance experience.
Imperial PFS | October 13, 2021
Herb Chirico explains the key elements of evaluating a premium financing solution and why this type of solution is vital to agents' success.
Matthew Groom | September 27, 2021
Innovating the document process can allow insurers to price and underwrite more accurately, increase efficiency and serve customers better.
Sam J. Friedman | September 14, 2021
Despite emerging challenges, independent agents are not likely 'going the way of the milkman' anytime soon.
Elana Ashanti Jefferson | September 13, 2021
The Applied Net 2021 agenda was built around the themes of 'insurance ecosystems' and 'digital connectivity.'
K V Dipu | September 09, 2021
The road ahead for the insurance industry will be a combination of the best that both man and machine can offer.
Ken Gregg | August 31, 2021
It's important for an element of the human touch to be part of the insurance formula.
Anthony Habayeb | August 31, 2021
Lemonade's new lawsuit highlights the question of how insurance is moving thoughtfully, safely and cautiously with new technologies.
Elana Ashanti Jefferson | August 30, 2021
At Duck Creek Technologies, CEO Michael Jackowski often talks about the greater good of insurance.
Elana Ashanti Jefferson | August 25, 2021
This is a great way to make sure workers' comp insurance and risk management pros receive the recognition they deserve.
Elana Ashanti Jefferson | August 24, 2021
There are just two days left to nominate companies, teams, individuals, products and programs that are moving P&C insurance forward.
Elana Ashanti Jefferson | August 24, 2021
To celebrate its 20th anniversary, Sollers Consulting recently released a report titled "The Future of Insurance."
Kumesh Aroomoogan | August 24, 2021
Agents, brokers and underwriters can save time, money and resources by making the most of digital data.
William C. Schlager and Raul Retian | August 23, 2021
If the past two years are any indication, there could be more e-bike and e-scooter riders than ever.
Mark Breading | August 20, 2021
A survey shows that personal lines insurance carriers are moving ahead full steam on their digital transformation journeys.
Greg Murphy | August 19, 2021
Despite innovation in technology and pressure to move faster, the complexities of the insurance industry remain a hindrance.
James N. McConnaughhay | August 17, 2021
Following the postponement of WCI's 2020 conference due to the COVID-19 pandemic, the organization is delighted to resume an in-person event this year.
Matthew Marolda | August 17, 2021
Insurance brokering innovation will only succeed if the focus is on augmenting — not overriding — human capabilities.
AIMS Society | August 13, 2021
Being able to recognize stressors and separate good stress from bad stress can have a positive impact on your insurance business.
Elana Ashanti Jefferson | August 10, 2021
Find out what it takes to foster an award-winning insurance agency during an upcoming complimentary webcast.
Elana Ashanti Jefferson | August 09, 2021
Nominations are being accepted now in five distinct categories for the PropertyCasualty360 Insurance Innovators awards.
Elana Ashanti Jefferson | August 02, 2021
Setting the Pace: The 2021 Agency of the Year Award winners are forging a model for the modern insurance agency.
Sam J. Friedman | July 30, 2021
Insurers recognize the need for innovative thinking and decisive action to become part of their core culture and business model.
Elana Ashanti Jefferson | July 20, 2021
In total, 150 executives made Glassdoor's list of 2021's Top CEOs. But only these four represent the P&C insurance sector.
Elana Ashanti Jefferson | July 16, 2021
Our new award program honors companies, people, programs and practices that are helping to modernize and humanize the P&C insurance business.
AIMS Society | July 16, 2021
As the nation becomes more diverse, insurance agencies should identify ways to optimally serve cross-cultural communities.
Joe Milicia and Thomas Beasley | July 08, 2021
The right technology, processes and mindset can help insurance businesses come out of the pandemic stronger and more resilient.
Heather A. Turner | July 08, 2021
Here are the national P&C insurance events to have on your radar this July through September.
Elana Ashanti Jefferson | June 30, 2021
The P&C insurance industry is squarely in the middle of recent work to improve workplace equity and inclusion.
Elana Ashanti Jefferson | June 16, 2021
Winning insurance agencies are spotlighted in a feature that publishes online as well as in our monthly magazine.
Elana Ashanti Jefferson | June 15, 2021
Here are key findings from the Porch Group's recent 'State of InsurTech in 2021' report.
OneSpan (Sponsored) | June 14, 2021
In light of widespread acceptance by their customer base, insurers are investing in the digital technologies that will improve their customers' experiences, promote innovation and reduce costs.
Bryan Falchuk | June 10, 2021
The journeys of startup insurance companies provide useful takeaways on how the industry can propel itself into the future.
Dogan Kaleli | June 03, 2021
Here's how MGAs can increase their speed-to-market and underwriting process in no time.
Heather A. Turner | May 21, 2021
Similar regulations may arrive in the U.S. sooner than later, but insurers warn the technology is not as reliable as it seems.
Sharmila Ray | May 14, 2021
Several commercial P&C insurance carriers have invested in new APIs, data analytics and product lines to gain an edge.
Patricia L. Harman | May 05, 2021
Darcy Shapiro of Cover Genius discusses the role of women in insurance leadership, how technology is changing the industry and opportunities for the future.
Tomer Kashi | April 30, 2021
Data challenges, legacy systems and siloed teams prevent insurers from keeping up with the pace of transportation innovation.
PC360 Staff Writer | April 21, 2021
News from MEMIC Group, Sequel Business Solutions, Semsee and more.
Elana Ashanti Jefferson | April 13, 2021
P&C insurance carriers are getting creative about how to put their products in front of new prospects and customers.
Zviki Ben Ishay | April 07, 2021
Here are some of the most common reasons insurance companies fail to digitize completely — and how to address them.
Sam J. Friedman | April 05, 2021
Insurers may need to revise goals and strategies to address the growing array of social and economic challenges.
Heather A. Turner | April 02, 2021
The insurance industry is entering its robust conference season. Here are the events to have on your radar this April-June.
Jeff Wargin | March 24, 2021
Machine learning, chatbots and other InsurTech advances are changing the face of insurance.
Elana Ashanti Jefferson | March 22, 2021
Available tax credits and charging stations dictate which U.S. cities are most welcoming to electric vehicles.
Mark Breading | March 15, 2021
Commercial insurers recognize the potential of digitizing assets and the customer experience. Here are the transformative projects underway.
Greg Murphy | March 12, 2021
It's time for insurers to ask themselves how their business is engaging with customers, and how this aligns with the company's overall digital strategy.
Max Drannikov and Charlie Samolczyk | March 08, 2021
Open insurance, while still in its infancy, will drive business revolution by promoting tech-driven collaboration and service-oriented solutions.
Gary Hagmueller | March 02, 2021
AI is expected to mature further this year. With these formulas, insurance carriers can strategically leverage it for the most impact.
Sam J. Friedman and Nikhil Gokhale | March 02, 2021
Insurers are more likely to grow and thrive when they invest in modernizing their underwriting function with new data and technology.
Elana Ashanti Jefferson | February 23, 2021
As of May 2019, the median annual wage for an employee working in technology was $88,240.
Steve Lipinski | February 16, 2021
Insurers are discovering the value of immersive technology to help address current risk control "pain points" in some key areas.
Martin Spit | February 09, 2021
The insurance ecosystem era has arrived.
Danielle Ling | February 03, 2021
Building peer-to-peer connections with carriers has risks and challenges — Jim Dwane of bolt shares how to navigate them.
Elana Ashanti Jefferson | January 27, 2021
These companies are moving the needle on technology adoption in the insurance space.
Dylan Whitehead and Eugene Kolker, Ph.D. | January 26, 2021
Here's how emerging technologies can allow insurers to conduct proactive analyses to aid in the claims process.
Dustin Oxborrow | January 22, 2021
Looking at how artificial intelligence works in commercial insurance can help illuminate the value of this rising technology.
Andy Yohn | January 22, 2021
Insurance ecosystems are helping companies transform, modernize and stay on pace with current trends.
Mark Breading | January 18, 2021
What is clear is that insurers plan to pursue bolder strategies in distribution, product, underwriting, claims, and operations this year.
Ivans (Sponsored) | June 23, 2022
We recently spoke with Holzworth to understand how the key to digital success may lie outside the tech, how consumers are being enabled by these advancements, and how an insurer can future-proof themselves as technology marches forward.
Deb Franklin | June 23, 2022
Direct-to-consumer insurance distribution deprives customers of professional guidance and human connection.
Hugo Guzman | June 21, 2022
Scott Fischer has joined the 7-year-old, AI-powered insurer as head of government relations and co-general counsel.
Michael Pouliot | June 10, 2022
Maximizing the value of technology begins with giving adjusters more time to provide a personalized experience.
Eric Ayala | June 08, 2022
Tesla is only the latest example of a company that's not an agency or brokerage getting into the insurance business.
Elana Ashanti Jefferson | June 07, 2022
Rate hikes taint results even though incumbent carriers hold their own against insurtechs when it comes to digital services.
Steve Hallo | May 26, 2022
J.D. Power reports a year-on-year decline in auto insurance customer satisfaction, with direct channels seeing the steepest decline.
Jim Sorrells | May 24, 2022
How can insurers keep their customers happy and connected while creating a more streamlined experience?
Eric Ayala | May 16, 2022
Automation isn't about replacing your human workforce. It's about making your workforce more valuable.
Patricia L. Harman | May 12, 2022
Data and technology are becoming increasingly relevant to how carriers manage multiple aspects of the insurance process.
Jon Thornton | May 09, 2022
Empathy can be a powerful differentiator in the claims experience.
Jon Fjalstad | May 05, 2022
The results of a recent survey offer key insights into how insurers can keep pace with consumers' shifting expectations.
OIP (Sponsored) | May 03, 2022
MGAs face an increasingly competitive market. Listen to how OIP Robotics developed the tools for XS Brokers to compete in this podcast episode.
Elana Ashanti Jefferson | April 26, 2022
Only a small percentage of consumers report feeling satisfied with their insurance experiences.
Brittney Meredith-Miller | April 21, 2022
A survey of 150 senior insurance executives examines the future of building customer trust throughout the claims process.
Simon Oddy and Bernard Regan | April 14, 2022
Being ready vs. being reactive: The proper use of insurtech will set insurance companies apart from one another.
Brian Levine | April 13, 2022
Insurtech has come a long way over the years, but its biggest innovation is still to come.
Colleen Wells | April 11, 2022
Insurance agencies and carriers using chatbots powered by Natural Language Processing (NLP) have an advantage.
Gerald Hemphill | April 07, 2022
Are there ways agents can make insurance fun? The short answer is: Yes.
Zviki Ben Ishay | March 29, 2022
Review the steps need to 'consumerize' the insurance customer experience for better direct-to-policyholder engagement.
Elana Ashanti Jefferson | March 29, 2022
The publication surveys such policyholder concerns as price and complaints to determine its periodic insurance carrier rankings.
Steve Hallo | March 18, 2022
Outside of filing a claim, 32% of policyholders don't hear from their insurance company on an annual basis.
Sathya Sethuraman | March 07, 2022
For the sake of both employee wellbeing and business continuity, digitization is an imperative for today's insurers.
Ido Deutsch | March 01, 2022
Consumers have spoken, and they want to work with an insurance agent. Here are five ways to make sure they find one.
Steve Hallo | March 01, 2022
These trends from Comperemedia are anticipated to shake up P&C marketing in 2022.
Elana Ashanti Jefferson | February 15, 2022
The "Verint Customer Experience Index" suggests insurers ask and answer seven key business questions to remain competitive.
Elana Ashanti Jefferson | February 10, 2022
Providing insurance consumers with fast, efficient, online business options can be a way of enhancing the agent-client connection.
Brett Jurgens | February 07, 2022
Can these devices help reduce risks and provide benefits to insurers and policyholders alike?
Brad Magick, CPCU | February 01, 2022
Auto-book health initiatives that incorporate these six best practices can produce a significant return on investment.
Brittney Meredith-Miller | January 24, 2022
A recent survey from Breeze revealed a majority are willing to purchase insurance from auto manufacturers, but are more hesitant about companies like Facebook.
Brittney Meredith-Miller | January 19, 2022
According to the 2021 Q4 report from J.D. Power, consumers are seeking personalized auto insurance experiences.
Jeff Piotrowski | January 18, 2022
Innovative insurance marketers are turning to companies that specialize in consumer behavior and insights.
Brittney Meredith-Miller | January 13, 2022
The survey from Companjon reveals strong interest in digital insurance across Europe and the United Kingdom.
Brittney Meredith-Miller | December 24, 2021
A study from Smart Communications reveals the shortcomings businesses must overcome to keep customers happy in a digital world.
Timothy D. Christ | December 23, 2021
New technologies could be used to improve the customer service experience when it comes to how quickly insurance claims are handled.
Steve Hallo | December 10, 2021
Low-touch experiences and higher car values are propelling consumer contentment regarding vehicle insurance claims.
Elana Ashanti Jefferson | December 01, 2021
Meet the Customer Experience honorees in the inaugural PropertyCasualty360 Insurance Innovators recognition program. (Part 2 of 4)
Jane Wollman Rusoff | November 15, 2021
Communications expert Erica Dhawan tells insurance and finance professionals to be 'tone deft' instead of tone deaf in business emails.
Patricia L. Harman | November 10, 2021
The Night of a Thousand Lights will be a unique opportunity for the insurance industry to support families of critically ill children.
Brad Nevins | October 21, 2021
Discover how insurtech can support agents, brokers and carriers alike while streamlining processes.
SPONSORED | October 15, 2021
Insurer-led startups are taking advantage of a renewed interest in E&S lines, and they're finding help from established tech partners, notes Liza Smith of OneShield in this exclusive interview.
Imperial PFS | October 13, 2021
Herb Chirico explains the key elements of evaluating a premium financing solution and why this type of solution is vital to agents' success.
Steve Hallo | October 11, 2021
Giving renters the ability to bundle other lines of coverage improves customer satisfaction and brand loyalty, J.D. Power reported.
Elisa Logan | October 05, 2021
Learn the questions insurers should ask themselves when building a digital claims strategy.
Praveen Chekuri | October 04, 2021
Of all the areas where insurance can improve the customer experience, are payment solutions the holy grail?
Steve Hallo | September 30, 2021
In addition to pricing, improving the customer experience is another way insurers are pulling value from data.
Matthew Groom | September 27, 2021
Innovating the document process can allow insurers to price and underwrite more accurately, increase efficiency and serve customers better.
Steve Hallo | September 27, 2021
While the willingness to share data is there, the desire varies depending on the type of information being collected.
Steve Johnson | September 16, 2021
Now more than ever, insurers must double down on customer experience and treat policyholders as people rather than a policy number.
Sarah Jones | September 13, 2021
Insurance firms that use data to understand customers can create relevant market positioning to stand out amongst competitors.
Chetan Ghai | September 10, 2021
Discover the critical functions and best practices that result in winning app experiences.
K V Dipu | September 09, 2021
The road ahead for the insurance industry will be a combination of the best that both man and machine can offer.
Kristen Beckman | September 06, 2021
Financial pressures persist for small and midsize businesses, but these difficulties translate into fresh opportunities for insurers, agents and brokers.
Joe Gaska | August 31, 2021
Discover how to better leverage historical data to forecast trends and enhance the bottom line.
Steve Hallo | August 30, 2021
Customer satisfaction with agents saw the largest drop for businesses with 5-50 employees.
Steve Hallo | August 26, 2021
A majority of policyholders also reported valuing the 'human touch' more than saving on their coverages.
Kumesh Aroomoogan | August 24, 2021
Agents, brokers and underwriters can save time, money and resources by making the most of digital data.
Ruth Fisk | August 23, 2021
Building trust with insureds through smarter conversations is critically important long before they're faced with a catastrophe.
Corey Brundage | August 06, 2021
In addition to tech, carmakers' vertical integration of the entire ownership experience could shake up the auto insurance space.
Steve Hallo | August 02, 2021
While they can reduce costs and enhance the buying experience, self-serve apps have not eliminated the manual claims process.
Gregory Bailey | July 28, 2021
Here are three ways to make insurance social-media marketing more performance driven.
Heather A. Turner | July 26, 2021
Here's how agents can innovate to serve small businesses better and what insurers can do to support them along the way.
Amit Tiwari | July 19, 2021
With open insurance, insurers can harness large volumes of real-time customer data to optimize services and offerings.
Steve Hallo | July 19, 2021
While trust in the insurance industry grew during the past year, a quarter of business leaders are still uncertain about what coverages they need.
Elana Ashanti Jefferson | July 16, 2021
Our new award program honors companies, people, programs and practices that are helping to modernize and humanize the P&C insurance business.
Steve Hallo | July 16, 2021
By maintaining contact while not being intrusive, insurance companies can build tighter bonds with consumers.
Jason Bogart | July 15, 2021
Carriers that want to maximize their digital investment must look beyond technology and at agent priorities.
Steve Hallo | July 14, 2021
Consumer experiences, A.M. Best ratings and monthly costs were used to rank the home insurance providers.
Elana Ashanti Jefferson | July 07, 2021
The bar continues to get higher for insurance customer digital expectations.
Joel Zwicker | July 01, 2021
Carriers that want expedited growth in commercial lines must create an efficient experience for independent agencies and the end consumer.
Zviki Ben Ishay | June 29, 2021
Completing entire processes in one place is the next stage in digitizing for insurance providers to meet today's consumer expectations.
Tara Kelly | June 24, 2021
P&C insurers can avoid losing customers by using automation to provide personalized communication and streamlined results.
Jeff Arnold | June 23, 2021
Every insurance-technology decision should be made with an enhanced customer experience in mind.
Steve Hallo | June 18, 2021
Providing a seamless journey from call centers and websites to apps is key to offering consumers top-flight digital experiences.
Jason Bogart | June 18, 2021
Insurers that are responsive in their underwriting will attract the best business from their agents.
Steve Levine | June 17, 2021
Automation can speed up processes and free up employees, but what is the true financial return from implementing these systems?
Colleen Wells | June 16, 2021
The world is evolving. If insurance product offerings evolve with it, insurers will be better positioned to seize the opportunities that lie ahead.
Brian Levine | June 15, 2021
There continues to be an opportunity for insurers to use digital tools to strengthen loyalty and new customer acquisition.
Dan Burkland | June 14, 2021
P&C insurance carriers are increasingly expected to deliver seamless experiences across the customer journey.
Sathya Sethuraman | June 08, 2021
Leveraging automation can create insurance-organization resiliency, ensure smooth operations, and mitigate cost inefficiencies.
David Gardiner and Grant Mizel | June 08, 2021
Those involved in the claims process are turning to technology solutions to deliver superior cost-effective loss adjusting and claims management services.
Derek Royster | June 07, 2021
Insurers can help insureds return to work quickly and reduce financial losses by using these methods to manage business interruption claims.
Steve Hallo | June 04, 2021
Plymouth Rock Home Assurance's president and CEO covers everything from consumer experiences to capital markets in a wide-ranging Q&A.
Steve Hallo | June 03, 2021
Of insureds who recently filed a claim, nine in 10 feel that home insurance companies work to avoid paying claims "at least some of the time."
Elana Ashanti Jefferson | May 27, 2021
Winners this year will be leading independent agencies in the U.S. that demonstrate innovation, compassion and smarts. Apply by June 18, 2021.
Paul Williams | May 24, 2021
Loathed across the repair process, discover a new tech-driven proposal to best secondary-towing issues.
Chaz Perera | May 20, 2021
Insurance policyholders now equate faster, more personalized claim experiences with premier carriers.
Jason Bogart | May 18, 2021
For insurance carriers competing for business in the virtual era, strong agent relationships will be essential to their success.
Heather A. Turner | May 17, 2021
Insurers must adopt new technology standards to keep pace with disruptors and attract today's most influential generation.
Sharmila Ray | May 14, 2021
Several commercial P&C insurance carriers have invested in new APIs, data analytics and product lines to gain an edge.
John Goodson | May 10, 2021
Insurance customers now expect digital technologies to be universally available.
Varun Sood, Vivek Bhakuni and Upendra Belhe | May 05, 2021
Here are five areas that should be insurance customer-care priorities.
Steve Hallo | May 04, 2021
Consumers show satisfaction with automation, but the personal touch remains vital to keeping policyholders happy.
Heather A. Turner | May 03, 2021
J.D. Power tracked customer loyalty by calculating the percent of insurance customers shopping in Q1 versus the prior quarter.
Gregory Bailey | April 29, 2021
Insurance marketing messages and brand communications have changed along with the rest of the world.
Heather A. Turner | April 21, 2021
The new program launching later this year promises 'great prices' to safe drivers while leveraging technology to pay claims quickly.
Andy Yohn | April 20, 2021
Digital transformation can effectively touch all insurance functions.
Elana Ashanti Jefferson | April 13, 2021
P&C insurance carriers are getting creative about how to put their products in front of new prospects and customers.
Jason Bogart | April 08, 2021
Many independent agents agree that how easy it is to work with a carrier is critical when deciding where to place business.
Awais Farooq | April 05, 2021
Three tips will help claims departments have more resilience to face larger claim volumes and tackle complex claims.
Mark Bergen | June 27, 2022
A cottage industry in fire detection tech has taken root as wildfires have become more frequent and financially ruinous.
Ivans (Sponsored) | June 23, 2022
We recently spoke with Holzworth to understand how the key to digital success may lie outside the tech, how consumers are being enabled by these advancements, and how an insurer can future-proof themselves as technology marches forward.
Hugo Guzman | June 21, 2022
Scott Fischer has joined the 7-year-old, AI-powered insurer as head of government relations and co-general counsel.
Sagar Shah and Shashidhar Ramakrishnaiah | May 19, 2022
Here are a few things that insurers need to keep in mind as they look to build up their AI capabilities.
Joel Kranc | May 19, 2022
As AI use in hiring becomes more common, employers must examine whether the technology is truly unbiased, or if it harms those with disabilities.
Richared Vonesh | May 18, 2022
Striking a balance between tech tools and human skills will require more strategic thinking around claims operations.
Darcy Shapiro | May 13, 2022
Momentous evolution is ahead for the traditional insurance value chain.
Gary Saarenvirta | May 10, 2022
Though inexpensive and not cost effective to investigate, the fraud losses on these claims quickly add up.
Brittney Meredith-Miller | April 21, 2022
A survey of 150 senior insurance executives examines the future of building customer trust throughout the claims process.
Elad Tsur | April 18, 2022
Technology has created a powerful next generation of underwriters equipped to handle the challenges of the new world.
Daniel Turgel | April 11, 2022
Science fiction no more: Insurance AI will increasingly help consumers and businesses prevent and resolve problems.
Jessica Mach | March 10, 2022
A New York law will make it illegal for AI to be used in hiring processes unless the system undergoes regular audits to prevent bias.
Jim Charron, Brad John and Matt King | March 08, 2022
Although there are benefits to the growing use of artificial intelligence, it can create new risks for businesses.
Sathya Sethuraman | March 07, 2022
For the sake of both employee wellbeing and business continuity, digitization is an imperative for today's insurers.
Sankar Narayanan | January 17, 2022
Look for insurers to realize value from their AI initiatives on the cloud in 2022.
Izik Lavy | January 13, 2022
AI insights from aerial images could help insurers to prevent certain risks before they happen. So why don't they use them?
Brittney Meredith-Miller | December 17, 2021
The pandemic has elevated cyber risk, and insurers will need to shift their strategies to combat rising premiums and confusion in the marketplace.
Patricia Harmon | November 05, 2021
Health care organizations must take time to familiarize themselves with the uses, benefits, limitations and hazards of AI tools.
InRule (Sponsored) | October 26, 2021
The promise of automation has led to a new concern: bias in the AI algorithms and scoring models, which has led to some unexpected and unfair outcomes.
LexisNexis Risk Solutions (Sponsored) | October 25, 2021
John Kanet, director of auto insurance at LexisNexis Risk Solutions, talks about the challenges associated with ADAS and the most important considerations and resources for success in the future.
SPONSORED | October 15, 2021
Insurer-led startups are taking advantage of a renewed interest in E&S lines, and they're finding help from established tech partners, notes Liza Smith of OneShield in this exclusive interview.
David Marock and Shameek Kundu | October 14, 2021
Increased transparency and control allow insurers to become more sophisticated about the manner in which they use artificial intelligence.
Imperial PFS | October 13, 2021
Herb Chirico explains the key elements of evaluating a premium financing solution and why this type of solution is vital to agents' success.
Heather H. Wilson | September 28, 2021
For insurance companies, successful AI deployment requires a careful balance between visionary optimism and cautious pragmatism.
Matthew Groom | September 27, 2021
Innovating the document process can allow insurers to price and underwrite more accurately, increase efficiency and serve customers better.
Nicos Vekiarides | September 14, 2021
From bogus claims to reputational damage, the ability of synthetic media to seemingly bend reality is an emerging menace with a far reach.
Gopal Swaminathan | September 07, 2021
There is untapped potential in the data that P&C insurers acquire as part of the submission, quoting and underwriting process.
Anthony Habayeb | August 31, 2021
Lemonade's new lawsuit highlights the question of how insurance is moving thoughtfully, safely and cautiously with new technologies.
Steve Hallo | August 26, 2021
A majority of policyholders also reported valuing the 'human touch' more than saving on their coverages.
Heather A. Turner | August 25, 2021
The suit claims the insurer collects and stores clients' retina scans, voice prints, and face scans without their knowledge or consent.
Richard Della Rocca | August 17, 2021
Insurance fraud is a $30 billion a year problem, and most insurers believe scams are on the rise.
Matthew Marolda | August 17, 2021
Insurance brokering innovation will only succeed if the focus is on augmenting — not overriding — human capabilities.
Jeff Mason | August 16, 2021
Current market forces and pandemic realities require faster adoption of new digital and AI solutions.
Matthew T. Connelly | August 04, 2021
The Illinois Supreme Court ruled on a class-action suit that claimed a tanning salon violated BIPA by sharing fingerprint data with a third party.
Jeff Arnold | June 23, 2021
Every insurance-technology decision should be made with an enhanced customer experience in mind.
Steve Medeiros | June 14, 2021
Insurers face myriad challenges throughout the auto accident claims process. Streamlined, digital tools can help.
Max Reyes | May 27, 2021
The insurer's error comes as artificial intelligence faces criticism from those who say it's subject to biases.
Elana Ashanti Jefferson | May 18, 2021
Increased digitalization should spur insurance executives to be even more sensitive to this risk.
Christophe Bourguignat | May 10, 2021
Insurance companies that are able to rapidly adopt this technology in a responsible way will have the upper hand.
Jason Verlen | April 15, 2021
Through digital solutions, underwriters can increase efficiency, reduce risks, improve performance and elevate the insurance customer experience.
Siddharth Garg and Upendra Belhe | April 12, 2021
Property image data has become an important source for insurance carriers.
Gary Hagmueller | March 02, 2021
AI is expected to mature further this year. With these formulas, insurance carriers can strategically leverage it for the most impact.
PC360 Staff Writer | February 22, 2021
Insurance technology news from Aclaimant, Arch Insurance, Patra and more.
Steve Hallo | February 04, 2021
While shoppers want fully automated experiences, there are still barriers to adoption across the insurance value chain.
PC360 Staff Writer | February 01, 2021
Insurance technology news from BTIS, Cogent Bank, Branch Insurance and more.
Dylan Whitehead and Eugene Kolker, Ph.D. | January 26, 2021
Here's how emerging technologies can allow insurers to conduct proactive analyses to aid in the claims process.
Dustin Oxborrow | January 22, 2021
Looking at how artificial intelligence works in commercial insurance can help illuminate the value of this rising technology.
Greg Heidrich | January 08, 2021
Increased use of data science, AI and machine learning are driving the skills needed by today's insurance pros.
Lauren Winchester | December 08, 2020
This year's uptick in ransomware attacks is problematic for insurance professionals and policyholders alike. Here's how to respond.
Tal Daskal | November 24, 2020
Digitization can't occur in a vacuum. Its success hinges on an insurer's ability to harness an innovative mindset at every level of the organization.
Mark Breading | November 03, 2020
The question to ask is not which AI technologies are valuable but rather where they are most valuable in the enterprise.
Karen Pauli | October 26, 2020
The order in which insurers implement AI technologies could impact how effective they are for the business.
Nino Tarantino | September 22, 2020
As insurers begin to realize initial benefits from telematics implementations, additional return on investment becomes even more viable.
Amanda Bronstad | September 21, 2020
Clearview AI, which provides photographic information to law enforcement, faces nearly a dozen privacy class-action lawsuits in New York and Illinois.
Thomas Ash | September 03, 2020
Insurance firms that focus on artificial intelligence can leverage innovation to attract a new generation of professionals.
Allison Bell | August 26, 2020
The guidelines emphasize the importance of accountability, compliance, transparency, and safe, secure and robust outputs.
Alex Zuckerman | August 04, 2020
One of Blockbuster's biggest failures was that it failed to harness the latest technology to achieve digital transformation.
Ji Li | July 20, 2020
Emerging tech is helping to make massive loads of claims data more useful for adjusters to enable better outcomes.
Andrew Burt | June 26, 2020
What can companies do? The first answer is to have plans in place for when AI causes harm.
Denny Jacob | June 09, 2020
The rapid adoption of digital technology is in direct response to social distancing and protocols initiated to combat COVID-19.
Elana Ashanti Jefferson | June 02, 2020
This refreshed offering from PropertyCasualty360 reflects the many ways insurance carriers and technology partners are revolutionizing how risk is managed and covered.
Nicholas Hamwey | May 27, 2020
Given current headwinds, insurance carriers need to focus on retaining market share and providing assistance to customers.
Ira Sopic | May 22, 2020
A pressing concern at this current time is how insurers will cope as they are inundated by pandemic claims and queries.
Les Shaver | May 20, 2020
The exposure of supply chain weaknesses spurred investments in automation at warehouses and other businesses. Now what?
Jose A. Guerrero, Jr. | May 12, 2020
What are the advantages or values of fast-tracking high-frequency, low-value marine cargo insurance claims via AI?
Scott Quiana | May 06, 2020
As an industry, we need to think bigger and re-evaluate the way companies operate along with the tools they're using.
Dennis Toomey | April 23, 2020
AI can bring huge benefits to the insurance industry. But for that to happen, industry leaders need to start approaching tech with a team mentality.
Donna J. Popow, Esq., CPCU | February 14, 2020
AI technology will bring a new process and new efficiency to claims adjusting.
Mark Breading | January 21, 2020
The potential for artificial intelligence in insurance has built a lot of excitement, but is it all just hype?
Danielle Ling | January 13, 2020
A new study by LexisNexis Risk Solutions analyzes the state of AI and ML in the insurance industry in 2020. Here are the key findings.
Donna Popow, Esq., CPCU | December 30, 2019
While technology provides many solutions, assessing its success and the actual implementation will take time and effort.
Jason Rodriguez | December 18, 2019
By incorporating AI into their operations, insurers are investing in ways to automate claims operations without sacrificing accuracy.
Allison Bell | December 11, 2019
You can post comments until Jan. 17, 2020. If the bots will let you...
Denny Jacob | December 10, 2019
While artificial intelligence and machine learning have significant upside, they also come with challenges.
Donna Popow, Esq., CPCU | September 26, 2019
There is some hesitancy regarding the adoption of AI technology and uncertainty as to what approach to undertake.
Ivans (Sponsored) | June 23, 2022
We recently spoke with Holzworth to understand how the key to digital success may lie outside the tech, how consumers are being enabled by these advancements, and how an insurer can future-proof themselves as technology marches forward.
Hugo Guzman | June 21, 2022
Scott Fischer has joined the 7-year-old, AI-powered insurer as head of government relations and co-general counsel.
Elana Ashanti Jefferson | June 03, 2022
The year's top 100 insurance groups and insurance companies show strength despite notable challenges.
Adam Kiefer | May 26, 2022
Insurance-technology innovators must safeguard against building exclusive systems that are accessible only to a privileged few.
Jeff Hiegert | May 20, 2022
Embracing innovation can allow insurers to remain competitive in uncertain times.
Steve Hallo | May 18, 2022
Bad data is worse than no data. Review how to cut through to the useful insights insurance data carries.
Mary Boyd | May 06, 2022
Data can be leveraged in ways outside of directly lowering premiums to reward good drivers.
OIP (Sponsored) | May 03, 2022
The pressure to deliver on rising customer expectations has never been higher. OIP Robotics explore how data can help the MGA in this podcast.
OIP (Sponsored) | May 03, 2022
MGAs face an increasingly competitive market. Listen to how OIP Robotics developed the tools for XS Brokers to compete in this podcast episode.
Steve Hallo | April 28, 2022
Volatile activity in auto claims severity and insurance shopping are among a host of factors signaling a sea change is underway, LexisNexis reports.
Bryan Stanwood | April 27, 2022
Digital tools are allowing for more proactive management of risk saturation.
Julian Shun | April 14, 2022
Graph algorithms can help insurance providers to uncover hidden relationships between potential fraudsters.
Graham Bartholomew | April 01, 2022
Prescriptive analytics provides you with data-backed decision options that you can weigh against one another.
Brittney Meredith-Miller | March 15, 2022
A recent report from TransUnion explores global digital fraud trends across a number of industries.
Elana Ashanti Jefferson | March 08, 2022
The number of people dying on U.S. roads and highways is higher than it's been in decades.
Jeff To and Jeroen Morrenhof | February 21, 2022
Here are three factors driving AI transformation in insurance claims.
Mike Becker | February 09, 2022
Part Three: 2022 Independent Insurance Agent Survey | Optimism prevails despite vexing insurance-agency challenges.
Eileen Potter | February 08, 2022
Insurers should include data and content management in any process-improvement initiative.
Elana Ashanti Jefferson | February 08, 2022
Part Two: 2022 Independent Insurance Agent Survey | Insurance agents adjust to digital-business demands.
By LexisNexis Risk Solutions (Sponsored) | February 07, 2022
Frank Cesario, director of U.S. Claims Solutions at LexisNexis Risk Solutions, discusses why data sophistication is key to improving your total loss claims process.
Robert Smithson | February 07, 2022
Recent developments in telematics, fair pricing, product bundling and more will move the auto-insurance industry forward.
Elana Ashanti Jefferson | February 07, 2022
Part One: 2022 Independent Insurance Agent Survey | Attitude is everything.
Brittney Meredith-Miller | February 04, 2022
According to Capgemini, only one-quarter of insurers describe their risk selection and pricing as "fact-based and data-driven."
Sean Harper | February 03, 2022
As data and modeling improve, insurers that serve catastrophe-prone markets become better prepared to respond to global warming.
Elana Ashanti Jefferson | February 02, 2022
Crime in the U.S. costs an estimated $2.6 trillion a year.
Elana Ashanti Jefferson | January 25, 2022
Notoriously dangerous roads share certain characteristics. Here's where they are and how drivers can stay safe when navigating them.
Brittney Meredith-Miller | January 24, 2022
A recent survey from Breeze revealed a majority are willing to purchase insurance from auto manufacturers, but are more hesitant about companies like Facebook.
Jeff Piotrowski | January 18, 2022
Innovative insurance marketers are turning to companies that specialize in consumer behavior and insights.
Sankar Narayanan | January 17, 2022
Look for insurers to realize value from their AI initiatives on the cloud in 2022.
Brittney Meredith-Miller | January 13, 2022
The survey from Companjon reveals strong interest in digital insurance across Europe and the United Kingdom.
Joe Dysart | January 10, 2022
Insurers, brokers and agents handle information that makes them key targets for hackers.
Tobias Hann | December 24, 2021
Insurers should be at least experimenting with synthetic data, which can address a variety of AI challenges, by early 2022.
William Trump | December 20, 2021
There is only one thing worse than not getting any customer insight, and that's getting customer insight and ignoring it.
Mahesh Natarajan | December 17, 2021
From digital sales to wellbeing initiatives, discover where the insurance industry is heading this coming year.
Brian Kramer | December 09, 2021
Using imagery and wearable devices in manufacturing has helped reduce some of the sector's most disruptive business problems.
By LexisNexis Risk Solutions (Sponsored) | December 07, 2021
Liz Rozier, director of auto product development at LexisNexis Risk Solutions, discusses how uncovering deeper accident and vehicle ownership insights helps in pricing policies more accurately to meet customers' evolving expectations.
Elana Ashanti Jefferson | November 23, 2021
Insurance agent and broker insights elevate our annual survey conducted in partnership with PIA National. Respond by Dec. 3, 2021.
Andy Yohn | November 22, 2021
Eliminating fraud is unlikely, but data technology is making it easier to uncover.
PC360 Staff | November 17, 2021
'Continuing education in this space is very important,' says RSUI Group Senior Vice President Erin Dolan.
InRule (Sponsored) | October 26, 2021
The promise of automation has led to a new concern: bias in the AI algorithms and scoring models, which has led to some unexpected and unfair outcomes.
PC360 Staff Writer | October 22, 2021
Most major commercial lines of business experienced quarterly increases in average premium renewal rates.
Robert Muir-Wood | October 21, 2021
Discover five ways the insurance industry can help tackle the climate crisis.
Brad Nevins | October 21, 2021
Discover how insurtech can support agents, brokers and carriers alike while streamlining processes.
SPONSORED | October 15, 2021
Insurer-led startups are taking advantage of a renewed interest in E&S lines, and they're finding help from established tech partners, notes Liza Smith of OneShield in this exclusive interview.
Oliver Smith | October 15, 2021
Looking beyond hazards and leveraging vulnerability attributes can enable property insurers to gain a competitive advantage.
Imperial PFS | October 13, 2021
Herb Chirico explains the key elements of evaluating a premium financing solution and why this type of solution is vital to agents' success.
Heather A. Turner | October 07, 2021
This industry veteran's career has provided her with unique international experiences that inform her leadership style.
Greg Mann | October 05, 2021
Review the keys to remaining in compliance with various cyber regulations when it comes to internal security protocol.
Steve Hallo | September 30, 2021
In addition to pricing, improving the customer experience is another way insurers are pulling value from data.
Heather H. Wilson | September 28, 2021
For insurance companies, successful AI deployment requires a careful balance between visionary optimism and cautious pragmatism.
Thanneermalai Krishnappan | September 27, 2021
Fraud prevention looms large among the reasons why insurers should prioritize data visibility.
Luis Pino | September 23, 2021
Who needs a crystal ball when agents can stay on top of customers' needs and identify new opportunities with these steps.
Thanneermalai Krishnappan | September 20, 2021
The value of the data most insurance companies have is hard to overstate.
Steve Johnson | September 16, 2021
Now more than ever, insurers must double down on customer experience and treat policyholders as people rather than a policy number.
John-Isaac "jC" Clark | September 16, 2021
Discover what insurers can do to uncover emerging risks and stay ahead of unknown perils caused by climate change.
Heather A. Turner | September 16, 2021
A new sigma report notes that P&C business will become more volatile as portfolios shift to higher risk lines.
Elana Ashanti Jefferson | September 13, 2021
The Applied Net 2021 agenda was built around the themes of 'insurance ecosystems' and 'digital connectivity.'
Abe Cofnas | September 10, 2021
As the pandemic evolves, tracking sentiment about the insurance industry can provide fresh insights into how investors feel.
Gopal Swaminathan | September 07, 2021
There is untapped potential in the data that P&C insurers acquire as part of the submission, quoting and underwriting process.
Stephen Paulin | September 02, 2021
Businesses today are putting more emphasis on improving risk management through data than ever before. Here's why.
Joe Gaska | August 31, 2021
Discover how to better leverage historical data to forecast trends and enhance the bottom line.
Elana Ashanti Jefferson | August 30, 2021
At Duck Creek Technologies, CEO Michael Jackowski often talks about the greater good of insurance.
Nelofar Agharahimi | August 24, 2021
The nature of the claim makes a big difference in what evidence is available and how much of an impact the evidence will have.
Kumesh Aroomoogan | August 24, 2021
Agents, brokers and underwriters can save time, money and resources by making the most of digital data.
Chris Cooksey | August 02, 2021
Developing a predictive model that keeps problems at the center establishes a holistic approach to solving issues.
Sam J. Friedman | July 30, 2021
Insurers recognize the need for innovative thinking and decisive action to become part of their core culture and business model.
Heather A. Turner | July 29, 2021
However, their combined ratio worsened during the same period.
PC360 Staff Writer | July 23, 2021
Most lines of business are experiencing rate increases with the exception of workers' comp insurance.
Amit Tiwari | July 19, 2021
With open insurance, insurers can harness large volumes of real-time customer data to optimize services and offerings.
Dheeraj Pandey and Upendra Belhe | July 09, 2021
Insurance leaders are faced with the challenge of streamlining data sourcing and management processes that convert raw data into insights.
Joe Gaska | July 08, 2021
Insurers should examine the ways their SaaS application data is being handled.
David Gallaher | June 25, 2021
With more detailed data, insurers can develop new products that help farmers mitigate losses associated with climate change.
Steve Levine | June 18, 2021
In this second installment, Cortical.io's CMO does a deep dive into the policy review automation ROI equation.
Dogan Kaleli | June 03, 2021
Here's how MGAs can increase their speed-to-market and underwriting process in no time.
Steve Hallo | June 02, 2021
Telematics can lead to lower and more fair prices, but "guardrails" are needed, Consumer Federation of America reports.
Jeremy Collins | May 21, 2021
For this data to provide real results on performance and safety, everyone across the fleet must understand its value.
Steve Hallo | May 20, 2021
These include risks posed by pandemics, cyberattacks, regulatory changes, and climate change and ESG matters.
Scott Hammesfahr | May 14, 2021
There are worrying signs that cyber insurers are in retreat, but they must consider more than just loss ratios when evaluating the market.
Adam Bimson | April 26, 2021
Data also assists in developing a more agile organization, which is especially important at a time when some insurers have had to do more with less.
Jason Verlen | April 15, 2021
Through digital solutions, underwriters can increase efficiency, reduce risks, improve performance and elevate the insurance customer experience.
Heather A. Turner | April 15, 2021
Shocking new data shows how insurers are being disproportionately affected by lawsuits filed by Florida homeowners.
Kimberly George and Mark Walls | April 13, 2021
A recent webinar brought together experts to discuss how COVID-19 has impacted actuarial models and how risk managers can respond.
Siddharth Garg and Upendra Belhe | April 12, 2021
Property image data has become an important source for insurance carriers.
Saptarshi Sengupta | April 08, 2021
Logical data fabric can alleviate problems insurers face when consolidating data and provide a visualized, unified view of critical information.
Steve Hallo | April 01, 2021
Digital tools for predictive modeling, pricing and risk selection are among the top priorities being earmarked for investment in 2021.
Steve Hallo | March 31, 2021
Almost half of Americans are planning road trips but even more admit to being distracted by cellphones while driving.
Steve Hallo | March 31, 2021
The overall market showed slight contractions from the year prior based on premiums written and earned in 2020.
Patricia L. Harman | March 31, 2021
This Insurance Speak podcast features legal scholar Franck Giaoui speaking about how insurers can capture and utilize the data they need.
Jim Harris | March 29, 2021
Fast, visualized information can improve claim performance, allowing the most vital data to be easily accessed.
Heather A. Turner | March 29, 2021
The NAIC's annual market data report reveals the industry wrote $108B in homeowners multi-peril coverage in 2020.
Steve Hallo | March 25, 2021
From a rise in home improvements to more attention being paid to dwellings, homeowners are showing positive behavioral shifts.
Kari Schori | March 19, 2021
Inadvertent data errors run the risk of damaging claims teams' ability to reduce costs and deliver exceptional customer service.
Manjit Rana | March 19, 2021
Mobility is constantly changing, and we've entered a crucial period of flux for the automotive industry.
Steve Hallo | March 18, 2021
More than half of drivers now say they are comfortable with rates based on miles driven, up from 41% in 2019.
Heather A. Turner | March 18, 2021
New data from the NAIC reveals that P&C insurers generated more than $719B in direct written premiums in 2020.
Luis Pino | March 11, 2021
Stop leaving new business on the table. With better use of technology and data, agents can increase their sales funnel by a third or more.
Max Drannikov and Charlie Samolczyk | March 08, 2021
Open insurance, while still in its infancy, will drive business revolution by promoting tech-driven collaboration and service-oriented solutions.
Steve Hallo | March 08, 2021
Is the 350-year-old ocean marine insurance sector ready for automation?
Steve Hallo | March 03, 2021
The data and analytics company found digital claims handling can reduce time-to-payment by up to 5.5 days.
Sam J. Friedman and Nikhil Gokhale | March 02, 2021
Insurers are more likely to grow and thrive when they invest in modernizing their underwriting function with new data and technology.
Mark Bernacki | June 27, 2022
Thanks, in part, to emerging technologies, the future should hold many positives in risk understanding and predictability.
Mark Bergen | June 27, 2022
A cottage industry in fire detection tech has taken root as wildfires have become more frequent and financially ruinous.
Ivans (Sponsored) | June 23, 2022
We recently spoke with Holzworth to understand how the key to digital success may lie outside the tech, how consumers are being enabled by these advancements, and how an insurer can future-proof themselves as technology marches forward.
Tara Kelly | June 21, 2022
From enhancing communications to fighting fraud, unlock the power of data following extreme weather perils.
Justin Hall | June 15, 2022
Success lies in using the technology to augment, not replace, human involvement.
Carlos Oliveras | June 06, 2022
Insurance innovators are building new, sophisticated, data-driven processes for modeling, assessing and managing climate risk.
Ian Drysdale | June 03, 2022
Digitizing claims processing and payments can increase customer satisfaction and retention.
Ruth Fisk | June 02, 2022
It's no secret that there's a need to improve customer experience across the insurance industry.
Trish Hopkinson and Joel Teemant | June 01, 2022
For insurers in a time of extreme unpredictability, having accurate, reliable monthly pricing is a must.
Steve Hallo | May 31, 2022
Industry experts share details on how technology can help best current challenges and improve worksite safety.
Sharon Petrell | May 27, 2022
Discover what it will take to unlock the power of next-generation underwriting.
Eric Ayala | May 16, 2022
Automation isn't about replacing your human workforce. It's about making your workforce more valuable.
Darcy Shapiro | May 13, 2022
Momentous evolution is ahead for the traditional insurance value chain.
Jon Thornton | May 09, 2022
Empathy can be a powerful differentiator in the claims experience.
OIP (Sponsored) | May 03, 2022
The pressure to deliver on rising customer expectations has never been higher. OIP Robotics explore how data can help the MGA in this podcast.
OIP (Sponsored) | May 03, 2022
MGAs face an increasingly competitive market. Listen to how OIP Robotics developed the tools for XS Brokers to compete in this podcast episode.
Paul Holbein | April 29, 2022
Learn how technology can help unlock the power of unstructured data with less manpower.
Patricia L. Harman | April 27, 2022
Celent analyst Andrew Schwartz shares insights from a survey examining the industry's adoption of automated claims.
Craig Stack | April 21, 2022
Authenticated media will be key in helping insurers meet SEC climate disclosures.
Simon Oddy and Bernard Regan | April 14, 2022
Being ready vs. being reactive: The proper use of insurtech will set insurance companies apart from one another.
Julian Shun | April 14, 2022
Graph algorithms can help insurance providers to uncover hidden relationships between potential fraudsters.
Elana Ashanti Jefferson | April 14, 2022
The software company Mulesoft reports that these trends will be pivotal to competitive digital business operations this year.
Brian Levine | April 13, 2022
Insurtech has come a long way over the years, but its biggest innovation is still to come.
Colleen Wells | April 11, 2022
Insurance agencies and carriers using chatbots powered by Natural Language Processing (NLP) have an advantage.
Joe Greenspan | April 11, 2022
Too many independent agents, overcome by managing daily challenges, deprioritize critical sales and marketing activity.
Timothy D. Christ | April 05, 2022
Technology can improve some common claims issues to expedite the evaluation and payment processes.
Sam J. Friedman | March 29, 2022
Modern technical skills and tools relieve staff from labor-intensive, lower-value tasks while freeing them up for analytical work.
PC360 Staff Writer | March 28, 2022
Insurance technology news from Beasley General Agency, Insurity and more.
Gary Saarenvirta | March 23, 2022
AI offers insurers many benefits, but one downside could be unintended bias in how claims are assessed based on historical outcomes.
Elana Ashanti Jefferson | March 23, 2022
What did this insurance technologist learn from previous work in several high-profile industries? Learn to trust your gut.
PC360 Staff Writer | March 14, 2022
Insurance technology news from FRISS, Nationwide, Whatfix and more.
Sathya Sethuraman | March 07, 2022
For the sake of both employee wellbeing and business continuity, digitization is an imperative for today's insurers.
PC360 Staff Writer | March 07, 2022
Insurance technology news from CyberCube, Infosec Institute, One Inc and more.
Elana Ashanti Jefferson | March 07, 2022
What can you do to better counsel clients so they feel secure and prepared in the event of an emergency?
Tony Caldwell | March 04, 2022
Agents must carefully manage their books of business to respond to current business and sociopolitical trends.
Alex D'Amico | February 25, 2022
P&C insurers face headwinds from low interest rates as well as an overabundance of carriers in many businesses.
PC360 Staff Writer | February 21, 2022
Insurance technology news from Zendrive, GeoX, Five Sigma and more.
Joel Zwicker | February 14, 2022
Forward-looking agents and brokers must keep their finger on the pulse of the industry to execute effective business goals.
Elana Ashanti Jefferson | February 10, 2022
Providing insurance consumers with fast, efficient, online business options can be a way of enhancing the agent-client connection.
Jean Sullivan | February 10, 2022
From data management to IoT devices, these new ways of working will power insurers into the future.
Sunil Patro | February 08, 2022
Discover how tech advancements can enhance sales and customer experiences, while attracting top-flight talent.
Tracy Banderob | February 04, 2022
Digital processes that were once unheard of in surety underwriting or bond processing are becoming more commonplace.
Matt Walsh | January 31, 2022
To increase customer retention, insurers need to focus more on their customers' holistic digital experience.
Zviki Ben Ishay | January 19, 2022
Review the three key areas to consider when making technology investments.
Greg Murphy | January 12, 2022
Speed to market will become a key factor in the success or failure of insurers in 2022.
PC360 Staff Writer | January 10, 2022
Insurance technology news from You Insurance, HAI Group, Holmes Murphy and more.
Joel Zwicker | January 06, 2022
A digital presence is the first impression customers have to an agent's brand as well as the route clients and prospects prefer to connect.
Chris Holbert | January 05, 2022
New technologies can improve the safety and health of lone workers and mobile employees.
Alex Zukerman | January 04, 2022
No-Code/Low-Code applications can offer insurers precisely what they need to adapt, survive and thrive.
Peter Mahler | January 03, 2022
Here are six major underwriting trends the insurance industry is likely to see in the coming year.
Nicos Vekiarides | December 28, 2021
From self-service experiences to deepfakes, these trends will shape the P&C industry in the year ahead.
Elana Ashanti Jefferson | December 28, 2021
Consumers are now reliant on mobile apps for purchases, financial matters and more.
Sam J. Friedman | December 27, 2021
Looming potential obstacles include hampered pandemic economic recovery and increased regulatory scrutiny.
Steve Hallo | December 27, 2021
Prepare your calendar with a quarterly preview of upcoming P&C insurance events.
Tobias Hann | December 24, 2021
Insurers should be at least experimenting with synthetic data, which can address a variety of AI challenges, by early 2022.
William Trump | December 20, 2021
There is only one thing worse than not getting any customer insight, and that's getting customer insight and ignoring it.
PC360 Staff Writer | December 20, 2021
Insurance technology news from LexisNexis, Cowbell Cyber and more.
David McFarland | December 20, 2021
The financial impact of COVID-19 on small businesses highlights the need for business insurance as a safety net.
Darcy Shapiro | December 17, 2021
A survey of 6,000 U.S. travelers shows many are unhappy about traditional insurance policies and processes.
Brittney Meredith-Miller | December 16, 2021
A new survey from Nationwide shows many drivers are open to utilizing telematics technology for auto insurance purposes.
PC360 Staff Writer | December 13, 2021
Insurance technology news from Hiscox, Appalachian Underwriters, Cowbell and more.
Kenneth Saldanha | December 13, 2021
Review lessons around technology, DEI and distribution the insurance industry learned during the past year.
Ana Robic | December 10, 2021
Embrace technology to build your business, increase your productivity and solidify your client relationships.
Brian Kramer | December 09, 2021
Using imagery and wearable devices in manufacturing has helped reduce some of the sector's most disruptive business problems.
Kara Hoogensen and Karen Evans | December 09, 2021
Only 18% of SMBs are confident their organization is prepared for a cyber incident.
PC360 Staff Writer | December 06, 2021
Insurance technology news from Hiscox EU, Arbella Insurance Group, AmFed and more.
Mike Brown | November 29, 2021
Disruption can usher in positive change that can be mutually beneficial if applied correctly.
PC360 Staff Writer | November 29, 2021
Insurance technology news from Lightico, Morning Data and more.
Brad Nevins | November 23, 2021
Discover four ways AI can give P&C insurers a competitive advantage.
Brad Worth | November 23, 2021
A great platform enables insurance carriers and their partners to adapt products for multiple countries.
Anne-Laure Klein and Rob Porter | November 22, 2021
Garner advice for selecting insurtech partners and learn how digital tools can streamline underwriting.
PC360 Staff Writer | November 22, 2021
Insurance technology news from Obsidian Insurance Company, Neptune Flood, Cowbell Cyber and more.
Greg Murphy | November 19, 2021
When it comes to time, the issue is about balance as much as it is about an insurer's ability to do things faster.
PC360 Staff Writer | November 15, 2021
Insurance technology news from SPLICE Software, Latitude Subrogation Services, Insurity and more.
Michael Parcelli | November 11, 2021
Evolving risks, steep competition, changing customer expectations and new regulations characterize the U.S. P&C landscape.
Wendy Aarons-Corman | November 10, 2021
There are enormous opportunities for MGAs to grow in the current environment.
Greg Murphy | November 08, 2021
Fear of differentiation and how to best manage change is a key obstacle for insurance CIOs.
PC360 Staff Writer | November 08, 2021
Insurance technology news from Verisk, Cowbell Cyber, CCC Intelligent Solutions and more.
Mark Snyder | November 05, 2021
Tips for finding the intersection where tech meets the human touch to elate current and potential policyholders.
Andrew Zarkowsky | November 04, 2021
With each new country where a business establishes operations, there are new challenges to overcome.
Brad Nevins | November 04, 2021
Discover what machine learning can do for you and the steps for implementing the technology.
Gary Saarenvirta | November 02, 2021
Identifying the outliers in a claim can help insurers identify fraud earlier in the process.
PC360 Staff Writer | November 01, 2021
Insurance technology news from The Hanover Insurance Group, Novum Underwriting Partners and more.
Steve Hallo | October 27, 2021
The findings highlight an opportunity to better educate policyholders on the potential of usage-based insurance.
InRule (Sponsored) | October 26, 2021
The promise of automation has led to a new concern: bias in the AI algorithms and scoring models, which has led to some unexpected and unfair outcomes.
Elana Ashanti Jefferson | October 26, 2021
A great insurance-customer experience helps build business value while a poor one erodes it, according to Watermark Consulting.
LexisNexis Risk Solutions (Sponsored) | October 25, 2021
John Kanet, director of auto insurance at LexisNexis Risk Solutions, talks about the challenges associated with ADAS and the most important considerations and resources for success in the future.
PC360 Staff Writer | October 25, 2021
Insurance technology news from Kovrr, West Bend Mutual Insurance, Capco and more.
Steve Hallo | October 25, 2021
Tony Jacob with Amazon Web Services cites real-world examples to illustrate the benefits of cloud computing for insurers.
Brad Nevins | October 21, 2021
Discover how insurtech can support agents, brokers and carriers alike while streamlining processes.
Heather A. Turner | October 20, 2021
Agencies that adapt to new work environments and employee preferences will be ones to thrive in the future.
Maura Keller | October 19, 2021
Digital-first insurance providers are moving in to meet a need that they argue incumbent insurers have missed.
Mike Hessling | October 18, 2021
A successful relationship between carriers and vendors must respect the needs of the businesses involved.
PC360 Staff Writer | October 18, 2021
Insurance technology news from Strickland General Agency, Safekeep, Columbia Insurance Group and more.
SPONSORED | October 15, 2021
Insurer-led startups are taking advantage of a renewed interest in E&S lines, and they're finding help from established tech partners, notes Liza Smith of OneShield in this exclusive interview.
Imperial PFS | October 13, 2021
Herb Chirico explains the key elements of evaluating a premium financing solution and why this type of solution is vital to agents' success.
Kyle Flowers | October 11, 2021
Here's what insurance brokers need to know about data privacy, cyberthreats and electronic signatures.
PC360 Staff Writer | October 11, 2021
Insurance technology news from Method Insurance Services, At-Bay, Beazley and more.
Elana Ashanti Jefferson | October 06, 2021
InsureTech Connect 2021 drew roughly 6,000 attendees and 300 vendors to Mandalay Bay in Las Vegas.
Hannah Smith | October 05, 2021
Tesla will monitor driving behaviors before allowing owners to take advantage of its Full Self-Driving software.
PC360 Staff Writer | June 27, 2022
Insurance technology news from MMG Insurance Company, QBE, SEON and more.
Ivans (Sponsored) | June 23, 2022
We recently spoke with Holzworth to understand how the key to digital success may lie outside the tech, how consumers are being enabled by these advancements, and how an insurer can future-proof themselves as technology marches forward.
Patricia L. Harman | June 22, 2022
Chubb's Hemant Sarma discusses how insurers are using technology to prevent and mitigate risk.
PC360 Staff Writer | June 20, 2022
Insurance technology news from EigenRisk, Hollard Insurance, Fenris Digital and more.
Brittney Meredith-Miller | June 14, 2022
Customers aren't happy about auto rate increases, but have found value in usage-based technology and transparency from their insurers.
PC360 Staff Writer | June 13, 2022
Insurance technology news from Praxent, West Bend Mutual Insurance Company and more.
PC360 Staff Writer | June 06, 2022
Insurance technology news from HDI Global SE, Tooher-Ferraris Insurance Group, LexisNexis and more.
Michael Jackowski | May 31, 2022
Being agile, intelligent and evergreen are the hallmarks of a resilient and successful insurance business.
PC360 Staff Writer | May 30, 2022
Insurance technology news from Aioi Nissay Dowa Management NZ, Central Insurance, Coaction Specialty Insurance Group and more.
Bill Brower | May 27, 2022
Trust in AI is transforming insurance, and consumers are demanding more.
PC360 Staff Writer | May 23, 2022
Insurance technology news from Paul Davis, Fenris Digital, Socotra and more.
Dana Hull | May 19, 2022
Insurance is one example of how Tesla operates as a series of startups doing things other car companies aren't, according to its CEO.
Richared Vonesh | May 18, 2022
Striking a balance between tech tools and human skills will require more strategic thinking around claims operations.
PC360 Staff Writer | May 16, 2022
Insurance technology news from VelocityEHS, Echelon Insurance, Distinguished Programs and more.
Alan Godfrey | May 13, 2022
Investments in technological and operational efficiencies adopted during the pandemic attracted entrepreneurs to the insurance industry.
PC360 Staff Writer | May 09, 2022
Insurance technology news from Sahouri Insurance Agency, Burns & Wilcox, Verisk and more.
Mark Breading | May 04, 2022
Discover how technology will still depend on humans to unlock its full potential for P&C insurance.
OIP (Sponsored) | May 03, 2022
The pressure to deliver on rising customer expectations has never been higher. OIP Robotics explore how data can help the MGA in this podcast.
OIP (Sponsored) | May 03, 2022
MGAs face an increasingly competitive market. Listen to how OIP Robotics developed the tools for XS Brokers to compete in this podcast episode.
PC360 Staff Writer | May 02, 2022
Insurance technology news from Origami Risk, Coalition, Onuu and more.
Brittney Meredith-Miller | April 26, 2022
Everyone around the world is not necessarily impressed by telematics, according to GlobalData.
Dhara Patel | April 26, 2022
For those in the claims business, 2022 will continue to present some pandemic-related hurdles when it comes to employment and technology trends.
PC360 Staff Writer | April 25, 2022
Insurance technology news from Assurant, Duck Creek Technologies and more.
PC360 Staff Writer | April 18, 2022
Insurance technology news from Guardian Group, Betterview, Agentero and more.
Steve Hallo | April 14, 2022
Communication with injured workers is the area that could benefit the most from innovation.
Elana Ashanti Jefferson | April 14, 2022
The software company Mulesoft reports that these trends will be pivotal to competitive digital business operations this year.
PC360 Staff Writer | April 11, 2022
Insurance technology news from Applied Underwriters, Tractable, FutureProof Technologies and more.
Steve Hallo | April 06, 2022
Insurance is going to play a vital role in either facilitating or deterring the commercialization of autonomous vehicles.
PC360 Staff Writer | April 04, 2022
Insurance technology news from SageSure, Economical Insurance, Pathpoint and more.
Patricia L. Harman | March 28, 2022
ACORD CEO and President Bill Pieroni shared insights from two years of dealing with the pandemic and the trends the insurance industry will likely see going forward.
PC360 Staff Writer | March 28, 2022
Insurance technology news from Beasley General Agency, Insurity and more.
PC360 Staff Writer | March 21, 2022
Insurance technology news from INSHUR, Notion, AllianceHCM and more.
Steve Hallo | March 11, 2022
The agreement will provide insurance companies with more precise insights into a driver's risks and allow for the tailoring of policies.
Joel Zwicker | February 14, 2022
Forward-looking agents and brokers must keep their finger on the pulse of the industry to execute effective business goals.
Alex Zukerman | January 04, 2022
No-Code/Low-Code applications can offer insurers precisely what they need to adapt, survive and thrive.
Lorraine Plezia | December 02, 2021
Volunteering with agency management system user groups can help build confidence while growing a network of peers.
Patricia L. Harman | November 03, 2021
P&C industry veteran Bryan Falchuk offers insights on the highlights and lowlights of 2021 for carriers and shares what he sees on the horizon in this Insurance Speak podcast.
Andrew Wynn and Niranjan 'Niji' Sabharwal | November 02, 2021
Review where insurtech has been, currently stands and what it needs to continue moving forward.
PC360 Staff Writer | November 01, 2021
Insurance technology news from The Hanover Insurance Group, Novum Underwriting Partners and more.
Andy Yohn | November 01, 2021
Carriers have access to the most personalized information ever available about customer behavior.
InRule (Sponsored) | October 26, 2021
The promise of automation has led to a new concern: bias in the AI algorithms and scoring models, which has led to some unexpected and unfair outcomes.
Lewis Z. Liu | October 25, 2021
Intelligent document processing can help reduce the time needed to triage and pay claims during peak loss periods.
LexisNexis Risk Solutions (Sponsored) | October 25, 2021
John Kanet, director of auto insurance at LexisNexis Risk Solutions, talks about the challenges associated with ADAS and the most important considerations and resources for success in the future.
PC360 Staff Writer | October 25, 2021
Insurance technology news from Kovrr, West Bend Mutual Insurance, Capco and more.
PC360 Staff Writer | October 18, 2021
Insurance technology news from Strickland General Agency, Safekeep, Columbia Insurance Group and more.
Steve Hallo | October 18, 2021
While consumers have embraced smart home tech, many don't realize these tools can lower insurance rates.
SPONSORED | October 15, 2021
Insurer-led startups are taking advantage of a renewed interest in E&S lines, and they're finding help from established tech partners, notes Liza Smith of OneShield in this exclusive interview.
Rob Galbraith | October 14, 2021
There are three key benefits insurers can expect when using low-code to deliver a connected insurance experience.
Imperial PFS | October 13, 2021
Herb Chirico explains the key elements of evaluating a premium financing solution and why this type of solution is vital to agents' success.
PC360 Staff Writer | October 04, 2021
Insurance technology news from Hiscox, GeoVera Insurance Group, Verisk and more.
Matthew Groom | September 27, 2021
Innovating the document process can allow insurers to price and underwrite more accurately, increase efficiency and serve customers better.
PC360 Staff Writer | September 27, 2021
Insurance technology news from Cover Whale, HOVER, FCCI Insurance Group and more.
Steve Hallo | September 27, 2021
While the willingness to share data is there, the desire varies depending on the type of information being collected.
Nathan Dionne | September 24, 2021
Separating insurtech 'hits' from the hype is critical to successful implementation.
Timothy D. Christ | September 21, 2021
In addition to tightening bonds with policyholders, customer-facing apps also bring benefits to other parts of the insurance business.
Timothy D. Christ | September 17, 2021
Connected devices are poised to shake up the industry. Here's what brokers can do to stay ahead of disruption.
Steve Johnson | September 16, 2021
Now more than ever, insurers must double down on customer experience and treat policyholders as people rather than a policy number.
Chetan Ghai | September 10, 2021
Discover the critical functions and best practices that result in winning app experiences.
Joe Gaska | August 31, 2021
Discover how to better leverage historical data to forecast trends and enhance the bottom line.
Dan Woods | August 31, 2021
What can mobile devices teach about the benefits of open-architecture technology platforms?
Hannah Smith | August 30, 2021
An NHTSA probe found that Teslas using partially automated driving functions were involved in 11 crashes since 2018.
Elana Ashanti Jefferson | August 24, 2021
To celebrate its 20th anniversary, Sollers Consulting recently released a report titled "The Future of Insurance."
PC360 Staff Writer | August 16, 2021
Insurance technology news from Hippo, Zesty.ai, Metromile and more.
Chris Cooksey | August 02, 2021
Developing a predictive model that keeps problems at the center establishes a holistic approach to solving issues.
Elana Ashanti Jefferson | July 27, 2021
There continues to be a wide range of technology adoption among insurers.
Elana Ashanti Jefferson | July 20, 2021
This longtime industry leader believes 'insurance is a noble calling.'
PC360 Staff Writer | July 19, 2021
Insurance technology news from Swiss Re, Chisel AI, Five Sigma and more.
Steve Hallo | July 14, 2021
Direct employees might be ingrained with an operation's safety protocol, but what about its contractors & subcontractors?
Steve Hallo | July 13, 2021
Increasing demand for insurance, government regulations and growing competition are anticipated to spur future growth.
Kenneth Saldanha | July 07, 2021
There is an abundance of growth opportunities but only for those that remain relevant.
Pamela Negosanti | July 06, 2021
Insurers are looking for ways to become more efficient, and 95% expect to accelerate their digital transformation efforts.
Meredith Barnes-Cook | July 02, 2021
Automation can do more than speed up claims. It can also help build stronger bonds with injured workers.
Zviki Ben Ishay | June 29, 2021
Completing entire processes in one place is the next stage in digitizing for insurance providers to meet today's consumer expectations.
Laura Drabik | June 28, 2021
As the insurance industry moves into the "Platform Age," all insurers will become digital insurers — or else.
Steve Hallo | June 25, 2021
While the pandemic accelerated the industry's digital adoption, panelists at Reuters' Future of Insurance say this is just the beginning.
Tara Kelly | June 24, 2021
P&C insurers can avoid losing customers by using automation to provide personalized communication and streamlined results.
Jeff Arnold | June 23, 2021
Every insurance-technology decision should be made with an enhanced customer experience in mind.
Christine G. Barlow, CPCU | June 22, 2021
How self-driving cars affect liability assignment will be the top question for insurers to answer.
Chris Ewing | June 22, 2021
Claims present a timely and important opportunity for insurance carriers to improve customer satisfaction and profitability.
Jason Bogart | June 18, 2021
Insurers that are responsive in their underwriting will attract the best business from their agents.
Elana Ashanti Jefferson | June 15, 2021
Here are key findings from the Porch Group's recent 'State of InsurTech in 2021' report.
Bryan Falchuk | June 10, 2021
The journeys of startup insurance companies provide useful takeaways on how the industry can propel itself into the future.
Patricia L. Harman | June 02, 2021
Germania Insurance's Lance Ondrej addresses how to build successful remote & hybrid workforces in this Insurance Speak podcast.
PC360 Staff Writer | May 31, 2021
Insurance technology news from SafeAuto, Root, Inc., GEICO and more.
Zach Weeks | May 28, 2021
How an insurance agency's website functions can be the differentiator in a visitor becoming a lead.
Max Reyes | May 27, 2021
The insurer's error comes as artificial intelligence faces criticism from those who say it's subject to biases.
Jeff Wargin | May 27, 2021
In today's digitized insurance market, collecting, categorizing and analyzing data is easier and more useful than ever.
Rob Blasio | May 25, 2021
Here are the key considerations for professional liability claims management.
Greg Murphy | May 25, 2021
What does digital transformation mean for the insurance industry and what challenges do carriers face?
PC360 Staff Writer | May 24, 2021
Insurance technology news from EXL, Insurity, Cowbell Cyber and more
Heather A. Turner | May 17, 2021
Insurers must adopt new technology standards to keep pace with disruptors and attract today's most influential generation.
Christophe Bourguignat | May 10, 2021
Insurance companies that are able to rapidly adopt this technology in a responsible way will have the upper hand.
Steve Hallo | May 05, 2021
Overall, the global insurance industry is expected to reach $7.5 trillion by the end of the forecast period.
PC360 Staff Writer | May 03, 2021
Insurance technology news from Hyundai, American Family Group, Fundamental Underwriters and more.
Heather A. Turner | April 30, 2021
A recent RIMS LIVE 2021 session discussed some of the issues companies may face when installing video devices.
Manish Sharma | April 28, 2021
Accenture research indicates insurance is more advanced than other global industries when it comes to agility and resilience.
PC360 Staff Writer | April 26, 2021
Insurance technology news from Bindable, Onlia, Duck Creek Technologies and more.
Steve Hallo | April 23, 2021
Around one-third of WC professionals said predictive analytics will have a massive impact on claims moving forward.
PC360 Staff Writer | April 19, 2021
Insurance technology news from Semafone, Motus, Ascot and more.
Timothy D. Christ | April 12, 2021
Technology can reduce claim frequency, assist in determining cause and document evidence for subrogation.
Steve Hallo | June 27, 2022
North America saw 17.6% of all global breaches, and the U.S. accounted for 9 out of 10 incidents on the continent.
Ivans (Sponsored) | June 23, 2022
We recently spoke with Holzworth to understand how the key to digital success may lie outside the tech, how consumers are being enabled by these advancements, and how an insurer can future-proof themselves as technology marches forward.
Brian Schmitt and Abeer Abu Judeh | June 22, 2022
Learn the nature of this cyberthreat and actionable steps to mitigate these risks.
Brittney Meredith-Miller | June 21, 2022
A Q1 2022 report from Gallagher found that as cyber premiums have increased, policy limits have shrunk.
Elana Ashanti Jefferson | June 21, 2022
The cyber insurance market earned roughly $3.2 billion in premiums in 2021, according to the NAIC and S&P Global Market Intelligence.
Carrie M. Raver and Scott N. Godes, Barnes & Thornburg LLP | June 17, 2022
Ransomware attacks — and ransoms themselves — are on the rise. How can you be sure you have the proper insurance to protect your business?
Brittney Meredith-Miller | June 16, 2022
A new report from RIMS explains how SMBs can create effective cybersecurity plans.
Steve Hallo | June 16, 2022
CyberCube reveals the motivations of the digital ne'er-do-wells most likely to strike Western businesses.
Brittney Meredith-Miller | June 15, 2022
Weak passwords are a worldwide problem. Here are some of the most commonly used ones, along with tips on how to strengthen your own.
Steve Durbin | June 01, 2022
Insurers will have to balance innovation, risk reduction and regulation.
Steve Hallo | May 20, 2022
Smaller insurers became a favorite target for the LockBit ransomware gang during Q1 2022.
Patricia Smith | May 12, 2022
Moving money poses the greatest risk of fraud for an insurance agency. Here's what agency owners can do to protect their business.
Tim Lawes | May 12, 2022
Enterprise AI is the premiere tool to prevent data loss and mitigate risk from natural and manmade disasters.
Nicos Vekiarides | May 03, 2022
Is there an impending collision between touchless transactions and the growing threat of synthetic media?
PC360 Staff Writer | May 03, 2022
Cybersecurity does not have to break the bank, says one insurance agency leader.
Steve Durbin | April 28, 2022
Faster speeds and increased networks mean more access points for malicious actors.
James Vinocur | April 27, 2022
In the aftermath of NotPetya, major global companies looked to their insurers to cover the losses.
Steve Hallo | April 26, 2022
While ransomware is all about data and money, jackware practitioners allegedly just want to watch the world burn.
Brittney Meredith-Miller | April 19, 2022
A report from Corvus shows many small businesses are aren't addressing the threat they face from hackers.
Steve Hallo | April 15, 2022
Plus review the latest data breach details from the first quarter of 2022.
Patricia L. Harman | April 13, 2022
Andrew Lipton, head of cyber claims at AmTrust Financial Services, outlines what a cyberattack looks like from a company's perspective.
Bobbi Kloss | April 12, 2022
No idea where to start when it comes to keeping your company data secure? These tips will point you in the right direction.
Parmy Olson and Tim Culpan | April 07, 2022
Industry-wide, more than 80% of insurers reported a rise in cyber claims in the fourth quarter of 2021.
Liana Roberts | April 05, 2022
Tax-related identity theft reports have soared 45% since before the pandemic, according to a financial services provider and FTC data.
Greg Andrews | April 04, 2022
New rules from the U.S. Securities and Exchange Commission mandate that companies disclose their cybersecurity risks and strategy.
Stu Sjouwerman | March 24, 2022
Modern email scams are harder to spot, are more targeted and appear authentic to the untrained eye.
Steve Robinson | March 17, 2022
Here's how to satisfy underwriting requirements in this challenging cyber market.
Steve Hallo | March 10, 2022
While acts of war are typically excluded from coverage, assigning culpability for a cyberattack remains a Herculean task.
Perry Carpenter | March 03, 2022
Increased awareness of security problems doesn't always translate to more secure behavior.
Steve Hallo | March 01, 2022
The 'low-tech' cybercrime saw big increases in losses and frequency among operations with less than $25M in annual revenue.
Steve Hallo | February 23, 2022
However, insurance and financial services continue to be among the most attacked industries.
Erin Kenneally | February 04, 2022
Get six tips for reducing cyberthreats as risks in the sector continue to grow.
Evan Bundschuh, RPLU | February 01, 2022
Part two: Discover how digital currencies are fueling the ransomware crisis.
Evan Bundschuh, RPLU | January 31, 2022
Part one: Discover how the ransomware situation reached a fever pitch and where it is heading.
Charles Pruzinsky | January 28, 2022
Cyber policies have become a sort of Frankenstein monster, with coverages pieced together to address a growing set of property and liability risks.
Steve Hallo | January 28, 2022
The manufacturing and utility sectors saw the biggest increases in data comprises, increasing 217% compared with 2020.
Chetan Ghai | January 25, 2022
By offering value-added services, insurers can increase consumer touchpoints and enhance customer loyalty.
Walter Andrews, Andrea DeField and Sima Kazmir | January 18, 2022
Underwriters now take a fine-toothed comb to commercial cybersecurity practices, and regulators are starting to do the same.
Elana Ashanti Jefferson | January 04, 2022
The dozen industries with the priciest cyber insurance run on transactional information.
Terri Mock | December 30, 2021
IBM reports the average time for an organization to detect a data breach is 280 days.
Chris Reese | December 29, 2021
The cyber insurance industry is adapting quickly as policyholders increase their awareness of digital threats.
Sophia Kudlyk | December 22, 2021
Review the five myths that might be leaving your commercial clients vulnerable to a cyberattack.
Alan Goforth | December 16, 2021
Sensitive personal data details are not believed to have been breached, several impacted companies reported.
Maddi Brown | December 14, 2021
Patent and intellectual property insurance provides policyholders with technical and financial assistance.
Shawn Ram | November 29, 2021
Coalition, Inc. shares emerging digital threats as well as lingering cyber insurance challenges to expect as 2022 rolls in.
Steve Hallo | November 03, 2021
If you have construction clients, the time is now for them to slap on the cybersecurity tool belt and get to work.
Richard Binder | October 29, 2021
A panel of experts from across the insurance ecosystem share insights into cyberthreats and risk mitigation best practices.
Robert Behny | October 28, 2021
Here's why ransomware presents unique challenges for cyber insurance providers.
Steve Hallo | October 28, 2021
Not only are small businesses targeted frequently, but three-fourths report being hit more than once.
Steve Durbin | October 27, 2021
Here are five questions to help determine if your company needs cyber coverage.
Steve Hallo | October 22, 2021
Projections for cyber exposure growth in the coming five years are expected to exacerbate the situation.
Sabrina Sexton | October 21, 2021
Small and midsize enterprises that arm themselves with cyber insurance and enhanced cybersecurity can minimize damages caused by hacks.
Mike Foy | October 21, 2021
Cybercriminals are caught just 0.05% of the time. Independent agencies must not merely expect law enforcement to fix the entire problem.
Richard Binder | October 21, 2021
If you've been having nightmares about paranormal-ware activity, fear no more.
SPONSORED | October 15, 2021
Insurer-led startups are taking advantage of a renewed interest in E&S lines, and they're finding help from established tech partners, notes Liza Smith of OneShield in this exclusive interview.
Steve Hallo | October 15, 2021
The average cost of recovery and downtime following a ransomware attack has more than doubled during the past year.
Steve Robinson | October 13, 2021
The average commercial insurance client could drastically improve their ability to thwart ransomware by using multi-factor authorization.
Imperial PFS | October 13, 2021
Herb Chirico explains the key elements of evaluating a premium financing solution and why this type of solution is vital to agents' success.
Steve Hallo | October 13, 2021
While the quantity of breaches dropped compared to Q2, 2021 is still on pace to set an all-time high in the number of total events.
Roger Francis | October 12, 2021
A serious Microsoft vulnerability proved why paying claims can't be the only function of cyber insurance.
Kyle Flowers | October 11, 2021
Here's what insurance brokers need to know about data privacy, cyberthreats and electronic signatures.
Steve Hallo | October 06, 2021
The combined companies have a gross written premium run rate of more than $500 million, Coalition reports.
Greg Mann | October 05, 2021
Review the keys to remaining in compliance with various cyber regulations when it comes to internal security protocol.
Munich Re (Sponsored) | September 29, 2021
Steve Pacheco, head of US Cyber and Technology E&O for Munich Re Specialty Group, describes what the landscape looks like and what tips can help reduce exposure.
Steve Hallo | September 29, 2021
A majority of business leaders are confident in their cybersecurity, but less than half have adopted basic preventative measures.
Steve Hallo | September 28, 2021
Over the past five years, SMBs have faced an average ransom of $247,000 and around $350,000 in recovery costs per incident.
Steve Hallo | September 28, 2021
Purely digital transactions and the growing availability of personal data for sale is driving this trend, LexisNexis reported.
Steve Hallo | September 27, 2021
Experts reveal how these businesses are targeted, why they underappreciate the threat and ways to mitigate these risks.
Steve Hallo | September 24, 2021
Stay a step ahead of digital ne'er-do-wells with an aggressive attitude toward cyber risks.
Steve Hallo | September 23, 2021
An updated Treasury Department advisory spells out the risks cyber insurers and other companies could face for paying ransoms.
PC360 Staff Writer | September 15, 2021
News from SIAA, Alera Group, Corvus Insurance and more.
Steve Hallo | September 15, 2021
More than half of U.S. businesses reported feeling prepared to anticipate and respond to a cyberattack.
Nicos Vekiarides | September 14, 2021
From bogus claims to reputational damage, the ability of synthetic media to seemingly bend reality is an emerging menace with a far reach.
Steve Aronson and Keith Savino | August 18, 2021
The insurance industry needs cooperation to solve the costly inefficiency and vulnerability of credential management.
Matthew M. Ferguson and Gregory R. Harvey | August 03, 2021
There are emerging risks associated with digital asset storage and transactions that underwriters must be aware of.
Steve Hallo | July 30, 2021
Web of Risks: Cyber insurance rates swell and capacity tightens as digital threats and losses become more frequent and severe.
Patricia L. Harman | July 28, 2021
Chubb's Christie Alderman discusses the cyber risks involved with remote work and how to prevent some of these hazards in a hybrid environment.
Steve Hallo | July 23, 2021
While consumers are willing to reveal personal data for lower rates, their social media details are off the table.
Yakir Golan | July 22, 2021
Many insurers are focused on ransomware, but the rise of work-from-home culture has created other cybersecurity exposures.
Scott Wooldridge | July 20, 2021
Interestingly, the study found that family members were the most likely bad actors behind identity theft crimes.
Angela Morris | July 15, 2021
Lawsuits only add to the astronomical costs of recovering from a cyber hack. Here's what businesses should know.
Steve Hallo | July 15, 2021
Data breaches are projected to reach an all-time high by the end of 2021.
Steve Robinson | July 13, 2021
When insurance clients ask how your agency is protecting their data, what will you say?
Heather A. Turner | July 09, 2021
Knowing the nature of ransomware attacks and how to prevent them can help businesses withstand 2021's surge in hacks.
Joe Gaska | July 08, 2021
Insurers should examine the ways their SaaS application data is being handled.
John Palmeri, Danielle Gardiner and Carlos Rivera | July 07, 2021
Cyber risk is real, but the threats organizations face can be quite nuanced.
Meredith Brown and Megan Scully | June 28, 2021
As insurers tighten standards on ransomware risk, safety measures become even more important to securing coverage.
Natasha Chilingerian | June 22, 2021
In the U.S., digital fraud attempts across the financial services industry increased 109% during the research period.
Steve Hallo | June 02, 2021
Telematics can lead to lower and more fair prices, but "guardrails" are needed, Consumer Federation of America reports.
Kartikay Mehrotra and William Turton | May 24, 2021
Disclosure of the payment will likely ire U.S. leaders who are unhappy that companies are making large payouts to criminals.
Elana Ashanti Jefferson | May 18, 2021
Increased digitalization should spur insurance executives to be even more sensitive to this risk.
Alyza Sebenius, Jennifer A. Dlouhy and Brody Ford | May 12, 2021
The ransomware attack on the nation's biggest fuel pipeline is pressuring officials to address how to stop debilitating hacks.
Heather A. Turner | April 29, 2021
Driver's license details are becoming a hot commodity for bad actors seeking to claim unemployment benefits fraudulently.
Perry Carpenter | April 22, 2021
A significant breach may slow a company's operations or cause it to cease business entirely.
Frank Ready | April 22, 2021
Not all state privacy laws are the same so company compliance policies must adapt to different landscapes.
Steve Hallo | April 20, 2021
Attacks are focused on both consumer-facing and agent-only sites, according to Sontiq.
Steve Hallo | April 09, 2021
Hacking incidents impacting a vehicle were reported by one in 10 motorists, an increase of 3% from the year prior.
Stu Sjouwerman | April 08, 2021
While most companies store customer data or process transactions, only 20% have cyber coverage.
Steve Hallo | March 30, 2021
Claims from the attacks are expected to focus on legal, forensic and clean-up costs.
Perry Carpenter | March 25, 2021
Companies need to be strong and intentional when shaping their cyber protection approach.
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