InsurTech Center

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PropertyCasualty360’s InsurTech Center explores how innovative technologies are revolutionizing the business landscape and enabling insurance executives, carriers, agents, brokers, actuaries, risk managers and underwriters to thrive in the Digital Age.

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Fourth-quarter 2020 insurance premium renewals mostly up

Elana Ashanti Jefferson | January 26, 2021

Regular reporting from IVANS® provides a look at the trends and pressures impacting the insurance industry.

How AI and ML will impact insurers' ROI reserves in 2021 and beyond

Dylan Whitehead and Eugene Kolker, Ph.D. | January 26, 2021

Here's how emerging technologies can allow insurers to conduct proactive analyses to aid in the claims process.
Gig economy workers need these three insurance policies

Sofya Pogreb | January 26, 2021

Freelance workers often turn to InsurTechs for their insurance coverage needs. Here's why...
Trust in data security tumbles while interest in UBI grows

Steve Hallo | January 26, 2021

Consumers report increasing concerns around data security yet are now more willing to share personal details with insurers for lower rates.

Who's using what in P&C insurance: January 25, 2021

PC360 Staff Writer | January 25, 2021

Insurance technology news from State Auto, Ask Kodiak, Amica Mutual Insurance and more.
When predictive analytics meets an unpredictable world

Gary Markham | January 25, 2021

Discover how implementing effective predictive analytics solutions will help insurers face this brave new world.
Modern workforce: How AI will define the next generation

Dustin Oxborrow | January 22, 2021

Looking at how artificial intelligence works in commercial insurance can help illuminate the value of this rising technology.
A guide to future-readying your insurance business

Andy Yohn | January 22, 2021

Insurance ecosystems are helping companies transform, modernize and stay on pace with current trends.
5 cybersecurity threats to watch in 2021

Steve Durbin | January 22, 2021

Cybercrime is expected to have a worldwide cost of $6 trillion in damages this year.
COVID's impact on pricing, coverage & digital trends

Steve Hallo | January 21, 2021

Accenture's North American P&C leader shares insights on how the pandemic will shape insurance and the importance of building a digital social presence.
These stats define P&C insurance in 2021

Elana Ashanti Jefferson | January 20, 2021

A new year brings clarity to the question of how insurance and other financial services will evolve as a result of COVID-19.
Around the P&C insurance industry: January 20, 2021

PC360 Staff Writer | January 20, 2021

News from Bold Penguin, Farmers Insurance, Origami Risk and more.
Five ways the Biden administration could impact cyber insurance

Asaf Lifshitz | January 20, 2021

Recent remarks from the newly inaugurated president have alluded to a greater government presence in cybersecurity arenas.
Three steps to strengthen your supply chain

Amanda Fennell and Yvan Foonde | January 19, 2021

Third-party cyber risk is among the fastest-growing security risks today. Here's how to mitigate these threats.
Predicting claims trends into 2025

Bill Brower | January 19, 2021

The rapid adoption of technology has poised the insurance industry for many claims to be fully automated in the future.
Challenges and opportunities for brokers placing cyber risk

Heather A. Turner | January 19, 2021

The complexities of cyber insurance are far-reaching but growth awaits brokers who tap into this rapidly evolving market.
SolarWinds breach: Unraveling insurance, risk implications

Emily Payne | January 18, 2021

The full impact of the massive cybersecurity event involving the American software company SolarWinds is beginning to come into view.
Who's using what in P&C insurance: January 18, 2021

PC360 Staff Writer | January 18, 2021

Insurance technology news from Sapiens, Bold Penguin, GloveBox and more.
Three key 2021 workers' comp trends to watch

Todd Pollock | January 18, 2021

Learn more about the ways telemedicine, the pandemic and mega claims are expected to shape workers' compensation in 2021.
Will commercial lines insurers innovate or optimize in 2021?

Mark Breading | January 18, 2021

What is clear is that insurers plan to pursue bolder strategies in distribution, product, underwriting, claims, and operations this year.
Agency transformation: Burning questions on field reorganization

David Ascher and Troy Korsgaden | January 14, 2021

Insurance carriers that answer 'no' to at least three of the questions in this article should consider pursuing large-scale reorganization.
ReSource Pro buys insurance advisors Strategy Meets Action, Nolan

Steve Hallo | January 14, 2021

The deal establishes a one-stop-shop for advisory services and market insights across insurance lines.
Insurance Speak: Staying connected in a social distanced, digital world

Danielle Ling | January 13, 2021

With the rapid digitalization of services, maintaining personal relationships with customers is a challenge. Here's how to overcome it.
Around the P&C insurance industry: January 13, 2020

PC360 Staff Writer | January 13, 2021

News from Hub International, Pathpoint, Betterview and more.
Claims considerations for parametric insurance

Kate Stillwell | January 13, 2021

Extending parametric insurance to consumers provides insurers with an immediate, data-triggered option for claims payments.
How to be an insurance social-media whiz

Carley Beckum | January 12, 2021

It's easier to grow an insurance business when you capitalize on social media. Here are some free tools to take your business posts to the next level.
Who's using what in P&C insurance: January 11, 2021

PC360 Staff Writer | January 11, 2021

Insurance technology news from Crane Agency, WALCO Funding and more.
When OEM insurance hits the market, auto insurers are left to pick up the tab

Itay Bengad | January 11, 2021

What does the launch of GM's OnStar Insurance mean for the future of the auto insurance market and InsurTech at large?
Auto insurance rates to drop for first time in decade

Steve Hallo | January 11, 2021

New research also shows auto insurance can play a vital role during the car buying process.
Rise of the machines — and the humans they'll learn from

Greg Heidrich | January 08, 2021

Increased use of data science, AI and machine learning are driving the skills needed by today's insurance pros.
The pandemic broke NPS. Here's why and what insurers should do...

Chris Small | January 07, 2021

If you look to customer experience metrics to evaluate how products and services are received, buckle up.
An uncertain look forward: Weather threats, InsurTech growth

Robert Bambino, CPCU, ARM | January 07, 2021

A greater aggregate number of flood-related catastrophes may compel Congress to drastically amend the National Flood Insurance Program.
Insurance events & conferences: Winter 2021

Heather A. Turner | January 06, 2021

Here are the P&C insurance events to have on your radar this January through March.
2020's top 10 egregious password blunders

Steve Hallo | January 06, 2021

Discover the most egregious password practices deployed during 2020 and pick up a few online safety tips for 2021.
Cyber insurance trends to look for in 2021

Trent Cooksley | January 05, 2021

The cyber insurance industry is rapidly evolving, opening doors for stronger relationships between insurers and policyholders.
Insurers update investment priorities to accelerate pandemic recovery

Sam J. Friedman | January 04, 2021

Although insurers are investing in resources to help traditional agents, many also are increasing funding in direct online sales.
Insurance in 2021: A tale of the ant and the grasshopper

Nick Frank and Wei Ke | January 04, 2021

Expect a hardening environment in the year ahead with fewer policies, higher premiums and restrictive coverage.
Reflections on 2020 from a longtime insurance agency owner

Ken Branch | January 04, 2021

Many insurance agency owners exhibited tremendous creativity to adapt to the changing nature of their business.
InsurTech startups: Consider these underrated tech towns

Elana Ashanti Jefferson | December 30, 2020

InsurTechs may find their startup capital goes further in one of 'underrated tech cities.'
Managing increasing interconnectivity's impact on businesses

Thomas Kang | December 29, 2020

Allianz reveals the biggest threats to corporate security today and offers tips to help prevent a cyberattack.
The fundamental flaw in insurance technology

Timothy D. Christ, MBA | December 28, 2020

Discover two ways to achieve the goal of establishing a world-class insurance infrastructure platform.
Best practices for developing your 2021 action plan

Kitty Ambers | December 28, 2020

As you look to the New Year, think about what went well, what didn't go so well, and what to change going forward.
Small businesses become big targets for cybercriminals

Britany Malkin | December 28, 2020

It's time to educate clients to improve security monitoring and mitigate cyber-related losses as employees continue to work from home.
Leveraging insurance claims data to drive profitability

Karl Canty and Upendra Belhe | December 23, 2020

Why are so many insurance carriers unwilling or unable to exploit the true potential of their claims data?
Around the P&C insurance industry: December 23, 2020

PC360 Staff Writer | December 23, 2020

News from The Hilb Group, Origami Risk, Azuga and more.
Top 5 challenges facing the insurance industry

Andy Yohn | December 23, 2020

Discover how to best the challenges that will keep insurers up at night in 2021 and beyond.
Biometric data privacy laws & exposures

Ted Stefas | December 21, 2020

As more states consider privacy laws dealing with biometric data, brokers should encourage their clients to handle such information with care.
The top 5 cities worrying the CDC

Allison Bell | December 21, 2020

New public reports from federal pandemic trackers highlight the COVID-19 indicators worrying public health officials the most.
Who's using what in P&C insurance: December 21, 2020

PC360 Staff Writer | December 21, 2020

Insurance technology news from HONK Technologies, Sapiens, Falcon Insurance Group and more.
In an abrupt shift, 1 in 4 women are considering leaving the workforce

Danielle Ling | December 18, 2020

Working women, especially women of color, are being affected by the COVID-19 crisis disproportionately.
Insurers: Help protect client data during holiday shopping crunch

Paige Schaffer | December 18, 2020

Give insurance and risk management clients peace of mind by making sure they know how to protect their personal information.
How insurance must adapt to catastrophic weather trends

Rich Poirier | December 17, 2020

Beyond the heart-wrenching impact of major storms and fires, changes in climate are affecting insurance considerations and costs for policyholders.
Agents underestimate business owners' interest in telematics

Heather A. Turner | December 17, 2020

A study by Nationwide shows how commercial clients feel about telematics and what agents can do to be a trusted resource for solutions.
Managing virtual health care risks in the digital health revolution

Keri Marmorek | December 17, 2020

The expansion of digital health is creating new risks and a new claims environment for health care providers. Here's how to adapt.
Explosive cybercriminal activity in 2020 will persist in 2021

Danielle Ling | December 16, 2020

Ransomware attacks increased by 40% globally in 2020, but that rate nearly quadrupled in the U.S. with a 139% surge.
Around the P&C insurance industry: December 16, 2020

PC360 Staff Writer | December 16, 2020

News from Hub International, Oswald Companies, the IICF, Coalition, and more.
Insurance Speak: Secrets to success for independent agencies

Patricia L. Harman | December 16, 2020

Tony Caldwell shares his insights on how to thrive in a virtual world.
How insurers can use deep learning to boost performance marketing

Jeremy Fain | December 15, 2020

Deep learning can help insurance carriers decrease customer acquisition costs and improve advertising effectiveness. Here's how.
Forecasting the future of SIU claims in a post-COVID-19 world

Jeffrey G. Rapattoni | December 15, 2020

The ways insurers investigate and litigate claims in the future will change. Here's how.
How digital tools modernize legacy insurance claims processes

Michael Flanagan | December 15, 2020

Today's insurance customers fully expect fast, easy-to-use platforms that do not bog down their busy lives.
The best states for women-owned businesses

Danielle Ling | December 15, 2020

The U.S. is home to 1.1 million women-owned businesses that employ over 100 million American workers.
Insurance under fire: Deepfakes and cyberattacks run rampant

Marivi Stuchinsky | December 14, 2020

Cybercriminals are well aware that insurance companies possess a trove of customers' personal and financial information.
Who's using what in P&C insurance: December 14, 2020

PC360 Staff Writer | December 14, 2020

Insurance technology news from California Mutual Insurance Company, Nationwide, Transunion, and more.
When hackers go to school

Patricia L. Harman | December 14, 2020

Remote learning has become the target of many hackers, exposing school systems, teachers, students, and their families to new risks.
How IICF Northeast amped up its 2020 virtual benefit 'dinner'

Elana Ashanti Jefferson | December 11, 2020

See the celebrities who helped tell the story of how the Insurance Industry Charitable Foundation rose to meet the challenges posed by COVID-19.
2021 crystal gazing with Clyde & Co.

Steve Hallo | December 11, 2020

Helping players across the insurance value chain get ahead of upcoming hurdles, Clyde & Co. highlights the trends to watch as we await the calendar's turn.
What do drivers really think about insurance telematics?

Michael Crowe and Ryan McMahon | December 10, 2020

Should more insurers consider adopting this model? Most of the insurance customers who use these devices are pleased with the results.
More holiday shoppers will buy online in 2020 despite cyber fears

Heather A. Turner | December 09, 2020

Two-thirds of Americans are concerned about their information being compromised by a data breach this holiday season.
How agents must evolve to better serve their customers in the Digital Age

Danielle Ling | December 09, 2020

Facing rapid automation, insurance agents must adapt to evolving tech and customer needs to be successful, trusted advisors.
Around the P&C insurance industry: December 9, 2020

PC360 Staff Writer | December 09, 2020

News from Marsh & McLennan, Coalition, NAIC and more.
UBI auto insurance market poised to grow nearly 25%

Steve Hallo | December 09, 2020

More than 30% of consumers are showing interest in UBI coverage as they are driving less due to the pandemic.
Insurance professionals need practical training now more than ever

Louie Castoria | December 08, 2020

Here is how employers can develop programs to increase productivity and retention, and guide trainees to more fulfilling insurance careers.
The safest U.S. cities during the COVID-19 pandemic

Danielle Ling | December 08, 2020

For insureds, crime rates can play a role in shopping for and the pricing of renters and home insurance.
Ransomware: A growing threat to organizations of all sizes

Lauren Winchester | December 08, 2020

This year's uptick in ransomware attacks is problematic for insurance professionals and policyholders alike. Here's how to respond.
Putting 2020 in the rearview mirror — Part 1

Patricia L. Harman | December 08, 2020

Riots, wildfires, cyberattacks, hurricanes and the coronavirus were at the forefront of an active year filled with insurance claims.
Who's using what in P&C insurance: December 7, 2020

PC360 Staff Writer | December 07, 2020

Insurance technology news from Zurich Mexico, Buckle, AssuredPartners, Verisk, Ask Kodiak and more.
New IVANS CEO Reid Holzworth talks insurance innovation

Elana Ashanti Jefferson | December 04, 2020

This insurance-technology executive aims to update the many manual, inefficient processes that he says still plague the industry.
Deloitte: Consumers may be open to auto, home insurance innovation

Sam J. Friedman | December 03, 2020

Most insurance consumers continue to opt for basic, standard policies from carriers already familiar to them.
Forrester's 2021 predictions: Claim leakage top carrier concern

Steve Hallo | December 03, 2020

Forrester Research forecasts four trends insurers should watch in 2021.
All in a day's work: 2020 Claims salary survey results

Patricia L. Harman | December 03, 2020

Claims Magazine looks at how claims professionals view the industry, their salaries and the impact of the coronavirus on their jobs.
Around the P&C insurance industry: December 2, 2020

PC360 Staff Writer | December 02, 2020

News from Huckleberry, ValChoice, AssuredPartners and more.
Blown away: 2020 hurricane season at a glance

Danielle Ling | December 02, 2020

With 30 named storms, the 2020 hurricane season is now the most active on record.
Agents' top-rated insurers for performance, satisfaction in 2020

Heather A. Turner | December 01, 2020

A new J.D. Power study illuminates why agent-based carriers should step up their game against the direct-to-consumer competition.
5 ways to maximize a cybersecurity exercise

Steve Durbin | December 01, 2020

For insurance brokers, testing your company's cyberattack defenses is vital to identifying weaknesses and creating a recovery strategy.
How to expedite claims during natural disasters

Zviki Ben Ishay | December 01, 2020

Insurers and their customers both pay the price for inefficient claims after a catastrophe.
We want to hear from you: 2021 NU/PIA Independent Agent Study

Elana Ashanti Jefferson | November 30, 2020

This installment of the NU/PIA Independent Agent Survey will provide a one-of-kind look at the demands on today's insurance agents.
Virtual delivery: The new normal for core system implementations

Rob Savitsky | November 30, 2020

Insurers are finding online communication and collaboration tools are helping them better meet policyholders' needs.
Embracing claims technology to improve insurer profit

Timothy D. Christ | November 27, 2020

The right implementations can help carriers balance time, expenses and resources efficiently.
How online learning impacts the P&C insurance industry

Laura Adams | November 27, 2020

Companies that leverage e-learning to upskill existing employees will have a cost advantage and a motivated workforce.
How the fight against COVID-19 is transforming data reporting

Sam Klietz | November 25, 2020

The latest emergency management technology is improving data collection and quality.
Around the P&C insurance industry: November 25, 2020

Danielle Ling | November 25, 2020

News from Aon, AXA XL, Zywave and more.
GM to leverage customer data in new insurance business

Heather A. Turner | November 25, 2020

The carmaker believes its unique vehicle knowledge and technology will provide fairer and more personalized services to insurance consumers.
Businesses should brace for new U.S. privacy regulations, enforcement

Cassandra Gaedt-Sheckter, Alexander H. Southwell and Ryan Bergsieker | November 25, 2020

The continuing shift in privacy law will significantly impact businesses' compliance efforts and operational risks, as well as individuals' expectations.
How insurance companies can measure digital transformation success

Tal Daskal | November 24, 2020

Digitization can't occur in a vacuum. Its success hinges on an insurer's ability to harness an innovative mindset at every level of the organization.
The analytical producer: 3 ways to use data to increase sales

Brent Sheppard | November 23, 2020

Big data not only helps you sell — it can also tell you how to sell.
Five ways technology drives enterprise risk management

Andrea Brody | November 23, 2020

Businesses that leverage data in their ERM strategies can experience a more streamlined and simplified analysis of risks.
Who's using what in P&C insurance: November 23, 2020

PC360 Staff Writer | November 23, 2020

Insurance technology news from Carpe Data, AXA XL, Charter Financial Group, Argo Group and more.
How location dictates your Thanksgiving COVID-19 exposure risk

Danielle Ling | November 23, 2020

An interactive map developed by academics shows the risk level of attending a Thanksgiving event based on its size and location.
How InsurTech will affect operations and claims in 2021

David McDonald | November 23, 2020

Look for a 'partner, not build' mentality when it comes to creating new technology solutions in the insurance space.
Insurers need to master data security now more than ever

Ron Bennatan | November 20, 2020

With all the potential for good introduced by cloud migration, there are still security concerns that must be addressed.

How AI and ML will impact insurers' ROI reserves in 2021 and beyond

Dylan Whitehead and Eugene Kolker, Ph.D. | January 26, 2021

Here's how emerging technologies can allow insurers to conduct proactive analyses to aid in the claims process.

Modern workforce: How AI will define the next generation

Dustin Oxborrow | January 22, 2021

Looking at how artificial intelligence works in commercial insurance can help illuminate the value of this rising technology.
A guide to future-readying your insurance business

Andy Yohn | January 22, 2021

Insurance ecosystems are helping companies transform, modernize and stay on pace with current trends.
Will commercial lines insurers innovate or optimize in 2021?

Mark Breading | January 18, 2021

What is clear is that insurers plan to pursue bolder strategies in distribution, product, underwriting, claims, and operations this year.

Agency transformation: Burning questions on field reorganization

David Ascher and Troy Korsgaden | January 14, 2021

Insurance carriers that answer 'no' to at least three of the questions in this article should consider pursuing large-scale reorganization.
Claims considerations for parametric insurance

Kate Stillwell | January 13, 2021

Extending parametric insurance to consumers provides insurers with an immediate, data-triggered option for claims payments.
Insurance events & conferences: Winter 2021

Heather A. Turner | January 06, 2021

Here are the P&C insurance events to have on your radar this January through March.
Insurance in 2021: A tale of the ant and the grasshopper

Nick Frank and Wei Ke | January 04, 2021

Expect a hardening environment in the year ahead with fewer policies, higher premiums and restrictive coverage.
InsurTech startups: Consider these underrated tech towns

Elana Ashanti Jefferson | December 30, 2020

InsurTechs may find their startup capital goes further in one of 'underrated tech cities.'
Best practices for developing your 2021 action plan

Kitty Ambers | December 28, 2020

As you look to the New Year, think about what went well, what didn't go so well, and what to change going forward.
How digital tools modernize legacy insurance claims processes

Michael Flanagan | December 15, 2020

Today's insurance customers fully expect fast, easy-to-use platforms that do not bog down their busy lives.
UBI auto insurance market poised to grow nearly 25%

Steve Hallo | December 09, 2020

More than 30% of consumers are showing interest in UBI coverage as they are driving less due to the pandemic.
New IVANS CEO Reid Holzworth talks insurance innovation

Elana Ashanti Jefferson | December 04, 2020

This insurance-technology executive aims to update the many manual, inefficient processes that he says still plague the industry.
Forrester's 2021 predictions: Claim leakage top carrier concern

Steve Hallo | December 03, 2020

Forrester Research forecasts four trends insurers should watch in 2021.
We want to hear from you: 2021 NU/PIA Independent Agent Study

Elana Ashanti Jefferson | November 30, 2020

This installment of the NU/PIA Independent Agent Survey will provide a one-of-kind look at the demands on today's insurance agents.
Around the P&C insurance industry: November 25, 2020

Danielle Ling | November 25, 2020

News from Aon, AXA XL, Zywave and more.
How insurance companies can measure digital transformation success

Tal Daskal | November 24, 2020

Digitization can't occur in a vacuum. Its success hinges on an insurer's ability to harness an innovative mindset at every level of the organization.
Digital transformation in insurance: Time to focus on marketing

Jen Wingate | November 17, 2020

Brands like Amazon and Zappos have changed the way insurance consumers expect us to market and interact with them.
Who's using what in P&C insurance: November 16, 2020

PC360 Staff Writer | November 16, 2020

Insurance technology news from AXA XL, Sapiens, Brown & Brown, Nationwide, Hiscox and more.
The new innovator's dilemma in insurance

Mike Connor | November 13, 2020

Here are the challenges insurance incumbents face in securing the tools needed to better keep up with our changing world.
Gamification for agencies: Drive results in a remote-work world

Danielle Ling | November 12, 2020

Seth Preus, CEO of Mivation, explains how gamification can help agencies fuel engagement, motivation and productivity.
Around the P&C insurance industry: November 11, 2020

Danielle Ling | November 11, 2020

News from CRC Group, Fox School of Business, RIMS and more.
Three InsurTech trends rapidly transforming P&C insurance

Monica Spigner | November 10, 2020

Using data to gain a deeper understanding of policyholder behavior can be one of the most effective means of building trust with insureds.
Disrupting P&C insurance distribution models

Mark Breading | November 10, 2020

Insurers are facing compelling reasons to expand distribution beyond the tried and true channels.
Survey: Digital transformation is no longer just 'nice to have'

Tom Harrington | November 09, 2020

Most businesses overestimated their digital readiness and ability to handle the surge of customer requests triggered by the pandemic.
Lloyd's of London releases plans for 2021 growth, digital strategy

Heather A. Turner | November 06, 2020

Blueprint Two outlines the next phase of Lloyd's strategy to build the world's most advanced insurance marketplace.
2020 autonomous vehicle market update

Elana Ashanti Jefferson | November 06, 2020

The risk management and insurance sectors were given the gift of time this year to strategize the best approach to driverless cars and trucks.
Around the P&C insurance industry: November 4, 2020

Danielle Ling | November 04, 2020

News from Risk Strategies, InsurTech NY, Progressive Insurance and more.
Lemonade's insurance recipe makes some consumers wince

Kyle Schmitt and Robert Lajdziak | November 03, 2020

Customer service and reputation, not price, drive renewals in the homeowners insurance market.
How to protect your insurance brand while maximizing social media

Gregory Bailey | October 27, 2020

Here are four ways to navigate social media without jeopardizing your brand.
How low- and no-code solutions drive successful digital transformation

Kathryn Loheide | October 27, 2020

Insurance leaders have to rethink how teams communicate and collaborate to drive increased value to their customers.
To emerge from COVID-19, we must learn from it together

Bruce Carnegie-Brown | October 26, 2020

Here, the Lloyd's chairman writes about how insurance products and structures must evolve to help society deal with the pandemic's impact.
Insurance plays a crucial role in micromobility growth

Adam Hide | October 22, 2020

Insurance plans are helping to position micromobility companies for future success.
The 10 'Powers' of brand-building — Part 4

Danielle Ling | October 21, 2020

In the final episode of a four-part series, marketing expert Peter van Aartrijk breaks down the greatest component in building a successful brand.
Around the P&C insurance industry: October 21, 2020

Danielle Ling | October 21, 2020

News from Patra, CFC, Mercury Insurance and more.
Harness inclusion, innovation to solve insurance's toughest problems

Sophia Yen and Grace Vandecruze | October 16, 2020

Insurance leaders must lean in, step up, and raise their voices to continue the industry's noble purpose.
Around the P&C insurance industry: October 14, 2020

Danielle Ling | October 14, 2020

News from Burns & Wilcox, Chubb, NFP, The Zebra and more.
Sedgwick announces new promotions in its active 2020 succession plan

Danielle Ling | October 13, 2020

2020 has been an active year for Sedgwick's leadership teams. Three promotions are the latest in a series of recent appointments.
Around the P&C insurance industry: October 7, 2020

Danielle Ling | October 07, 2020

News from MyFloodInsurance.com, The Hanover, DeForest Group, and more.
Insurance events & conferences: Fall 2020

Heather A. Turner | September 30, 2020

Here are the P&C insurance events to have on your radar this October through December.
Around the P&C insurance industry: September 30, 2020

Danielle Ling | September 30, 2020

News from USI Affinity, AXA XL, Travelers Companies and more.
Why specialty insurance is ripe for innovation

Matt Foster | September 30, 2020

Specialty claims tend to run longer than traditional P&C claims due to the amount of data attached to the file.
What is the right balance of digitization and human touch?

Zviki Ben Ishay | September 24, 2020

"There is a time for everything: a time for human guidance and a time for digitization," says this contributor.
Around the P&C insurance industry: September 23, 2020

Danielle Ling | September 23, 2020

News from CFC, Beazley, Zurich North America and more.
WSIA 2021 Insurtech Conference not just for technology professionals

WSIA | September 15, 2020

The event will focus exclusively on how tech is impacting the wholesale, specialty and surplus insurance lines industry.
Around the P&C insurance industry: September 9, 2020

Danielle Ling | September 09, 2020

News from One80 Intermediaries, Ryan Specialty Group, Cowbell Cyber and more.
Is your digital transformation plan dashed or doable?

Priya Merchant | September 02, 2020

The pandemic is forcing insurance pros to reevaluate their digital initiatives to figure out what to start, continue, or stop.
Around the P&C insurance industry: August 26, 2020

Danielle Ling | August 26, 2020

News from CFC, Wagmo, Crum & Forster and more.
Digital pricing innovations for a post-COVID-19 transformation

Doug McElhaney | August 21, 2020

A recent analysis by McKinsey & Co. identified five levels of insurance-pricing innovation and transformation.
How to create a strong brand identity and marketing strategy for today

Danielle Ling | August 21, 2020

Successful marketing is what causes a client to choose one broker over another.
10 success factors for branding your insurance business – Part 3

Danielle Ling | August 19, 2020

In part three of this podcast series, marketing expert Peter Van Aartrijk shares the 'Powers' involved in creating a strong insurance brand.
How a Smart Home Is the Secret to Reducing Property Risk

Notion (Sponsored) | August 12, 2020

The smart home insurance market has transformed in recent years, and it's clear that a one-size-fits-all approach no longer works.
Be an insurance Netflix, not a Blockbuster

Alex Zuckerman | August 04, 2020

One of Blockbuster's biggest failures was that it failed to harness the latest technology to achieve digital transformation.
Is Lemonade or Tesla the biggest insurance disruptor?

Mark Breading | July 30, 2020

How do these two companies compare in leading insurance-industry transformation?
How parametric products could impact traditional insurance

Doug Carsley, Yulu Shi and Lisa Smith | July 22, 2020

Insurers are increasingly leap-frogging traditional products with new approaches to avoid processing costs and keep claims cycles short and efficient.
Coretech (finally) lets insurers leverage InsurTech innovation

Tony Grosso | July 20, 2020

In the new digital insurance ecosystem, everything — from capabilities and services to product offerings — is connected to the customer experience.
Zurich Innovation Championship names its 2020 finalists

Heather Turner | July 17, 2020

The finalists bring "bold ideas to address challenges of the next generation," says Zurich.
Lemonade introduces new pet insurance product

Heather A. Turner | July 16, 2020

Lemonade's pet insurance is poised to shake-up a rapidly growing market, with policies starting at $12 a month.
Build a better brand: 10 success factors for branding your insurance business

Danielle Ling | July 15, 2020

In this podcast series, marketing expert Peter Van Aartrijk outlines 10 key steps to building a strong insurance brand.
Insurance events & conferences: Summer 2020

Heather A. Turner | June 29, 2020

Here are the P&C insurance events to have on your radar this July-September.
Philanthropy in the new normal: Taking charitable events and volunteering virtual

Betsy Myatt | June 12, 2020

Insurers must find innovative ways to engage and motivate their employees to continue to give back to their communities.
Insurance Speak: 10 essential factors for successful brand-building

Danielle Ling | June 03, 2020

In a four-part series, marketing expert Peter Van Aartrijk outlines 10 key steps to building a strong insurance brand.
Don't miss the new InsurTech Center channel and newsletter

Elana Ashanti Jefferson | June 02, 2020

This refreshed offering from PropertyCasualty360 reflects the many ways insurance carriers and technology partners are revolutionizing how risk is managed and covered.
COVID-19 will speed up insurer tech upgrades: Majesco CEO

Allison Bell | June 01, 2020

Adam Elster expects the crisis to slow deals now but boost sales later.
System makeover: Insurance technology market update

Denny Jacob | June 01, 2020

The pros outweigh the cons for insurance carriers and agencies looking to make technology upgrades in 2020.
The case for more coverage transparency

Karen Pauli | May 25, 2020

Pandemic coverage disputes have created a challenge for insurance as well as an opportunity to quickly launch innovative new coverage options.
AI and CSP: Keys to digital transformation in insurance

Christopher McLaughlin | May 25, 2020

Here are three ways that technology helps drive innovation in the midst of disruption.
How insurer innovation is supporting adjusters during the pandemic

Samir Gulati | May 18, 2020

The property & casualty industry has benefited by stepping up innovation during the COVID-19 crisis.
COVID-19 supercharged insurance industry digital adoption

Jason Verlen | May 11, 2020

The pandemic catalyzed carriers to reset priorities and accelerate greater adoption of digital tools for claims processing.
12 InsurTechs selected for Lloyd's Lab's fourth cohort

Denny Jacob | April 30, 2020

The twelve successful teams were selected after presenting their ideas during a virtual pitch day on April 2.
Setting a strategic course for InsurTech transformation

Vivek Sethia | March 30, 2020

There are numerous decisions to make when implementing new technology and CEOs are expected to set a successful strategic course.
Innovation for insurers begins in the back office

Charlie Newark-French | March 20, 2020

Insurance forms, documents and supplemental materials won't be going away anytime soon.
The power of disruption: Digital transformation in insurance

Sumit Taneja and Rupesh Malik | March 20, 2020

The emerging roles of AI technologies for the insurance market are creating new opportunities for innovation.
How insurers can successfully achieve true digital transformation

Colleen Wells | March 16, 2020

Too many insurers see digitization as the route to solve specific business problems without realizing that it must be the core of a holistic framework.
In the insurance 'Game of Thrones,' innovators reign supreme

Kirstin Marr | January 28, 2020

Insurers today must be savvy about applying performance-enhancing technologies and fostering organization-wide innovation.

Predicting claims trends into 2025

Bill Brower | January 19, 2021

The rapid adoption of technology has poised the insurance industry for many claims to be fully automated in the future.

ReSource Pro buys insurance advisors Strategy Meets Action, Nolan

Steve Hallo | January 14, 2021

The deal establishes a one-stop-shop for advisory services and market insights across insurance lines.
Insurance Speak: Staying connected in a social distanced, digital world

Danielle Ling | January 13, 2021

With the rapid digitalization of services, maintaining personal relationships with customers is a challenge. Here's how to overcome it.
When OEM insurance hits the market, auto insurers are left to pick up the tab

Itay Bengad | January 11, 2021

What does the launch of GM's OnStar Insurance mean for the future of the auto insurance market and InsurTech at large?

The pandemic broke NPS. Here's why and what insurers should do...

Chris Small | January 07, 2021

If you look to customer experience metrics to evaluate how products and services are received, buckle up.
Top 5 challenges facing the insurance industry

Andy Yohn | December 23, 2020

Discover how to best the challenges that will keep insurers up at night in 2021 and beyond.
Who's using what in P&C insurance: December 21, 2020

PC360 Staff Writer | December 21, 2020

Insurance technology news from HONK Technologies, Sapiens, Falcon Insurance Group and more.
Insurance Speak: Secrets to success for independent agencies

Patricia L. Harman | December 16, 2020

Tony Caldwell shares his insights on how to thrive in a virtual world.
How insurers can use deep learning to boost performance marketing

Jeremy Fain | December 15, 2020

Deep learning can help insurance carriers decrease customer acquisition costs and improve advertising effectiveness. Here's how.
Who's using what in P&C insurance: December 14, 2020

PC360 Staff Writer | December 14, 2020

Insurance technology news from California Mutual Insurance Company, Nationwide, Transunion, and more.
Insurance professionals need practical training now more than ever

Louie Castoria | December 08, 2020

Here is how employers can develop programs to increase productivity and retention, and guide trainees to more fulfilling insurance careers.
Agents' top-rated insurers for performance, satisfaction in 2020

Heather A. Turner | December 01, 2020

A new J.D. Power study illuminates why agent-based carriers should step up their game against the direct-to-consumer competition.
How to expedite claims during natural disasters

Zviki Ben Ishay | December 01, 2020

Insurers and their customers both pay the price for inefficient claims after a catastrophe.
We want to hear from you: 2021 NU/PIA Independent Agent Study

Elana Ashanti Jefferson | November 30, 2020

This installment of the NU/PIA Independent Agent Survey will provide a one-of-kind look at the demands on today's insurance agents.
Three InsurTech trends rapidly transforming P&C insurance

Monica Spigner | November 10, 2020

Using data to gain a deeper understanding of policyholder behavior can be one of the most effective means of building trust with insureds.
How technology is supercharging the customer experience in the insurance industry

InvoiceCloud (Sponsored) | November 09, 2020

In this episode of the Insurtech Center Podcast Series, we spoke with Tom Griffin, President of Invoice Cloud, to discuss the role of online payment options and how insurance companies can build more engagement and retention by leveraging innovative technologies.
Survey: Digital transformation is no longer just 'nice to have'

Tom Harrington | November 09, 2020

Most businesses overestimated their digital readiness and ability to handle the surge of customer requests triggered by the pandemic.
Differentiating the claims experience in a virtual world

Elisa Logan | November 06, 2020

Consumers are very comfortable with the digital experience and expect it for their insurance purchases and claims payments.
Around the P&C insurance industry: November 4, 2020

Danielle Ling | November 04, 2020

News from Risk Strategies, InsurTech NY, Progressive Insurance and more.
Lemonade's insurance recipe makes some consumers wince

Kyle Schmitt and Robert Lajdziak | November 03, 2020

Customer service and reputation, not price, drive renewals in the homeowners insurance market.
Around the P&C insurance industry: October 28, 2020

Danielle Ling | October 28, 2020

News from Chubb Charitable Foundation, Omaha National, USI and more
How to protect your insurance brand while maximizing social media

Gregory Bailey | October 27, 2020

Here are four ways to navigate social media without jeopardizing your brand.
The 2020 hurricane season's impact on P&C insurance claims

James Brown | October 27, 2020

It's more important now than ever for P&C insurers to effectively communicate with their customers and appropriately respond to the influx of claims.
Around the P&C insurance industry: October 14, 2020

Danielle Ling | October 14, 2020

News from Burns & Wilcox, Chubb, NFP, The Zebra and more.
Top 10 renters insurance carriers for happy customers in 2020

Elana Ashanti Jefferson | October 12, 2020

J.D. Power says customer service is the single biggest factor driving existing-customer renewals.
How to help insurance consumers cut costs while maintaining coverage

Jackie Cohen and J.J. Starr | October 09, 2020

The more you know about customers, the better equipped you are to get them the right policy at the right price.
FNOL: Staying ahead of customer expectations

Samir Gulati | October 08, 2020

Insurers that provide calm, professional guidance in difficult times significantly boost customer satisfaction and retention.
InsurTechs provide the COVID-19 perspective carriers need now

Bruce Simpson | October 07, 2020

The thoughtful mix of tech and strategy in the InsurTech sector provides a lesson for businesses amidst a crisis.
Utility, usability make the best insurance-agent user experiences

Ed Bendy | October 07, 2020

An excellent agent experience can be just as critical for carriers that rely on independent agents as the insured-customer experience.
Who's using what in P&C insurance: October 5, 2020

PC360 Staff Writer | October 05, 2020

Insurance technology news from Agero, Wawanesa Insurance, Argo Pro and more.
Nearly half of agencies lose 15-20% of policy renewals each year

Danielle Ling | October 01, 2020

Agents are losing about $43 million in premiums each year from canceled policies, according to Vertafore.
Around the P&C insurance industry: September 30, 2020

Danielle Ling | September 30, 2020

News from USI Affinity, AXA XL, Travelers Companies and more.
Using texts & selfies for insurance claims

Dhara Patel | September 29, 2020

Insurers are using these simple but powerful innovations in a new way to lower claims times and costs.
What is the right balance of digitization and human touch?

Zviki Ben Ishay | September 24, 2020

"There is a time for everything: a time for human guidance and a time for digitization," says this contributor.
Around the P&C insurance industry: September 23, 2020

Danielle Ling | September 23, 2020

News from CFC, Beazley, Zurich North America and more.
Continuous underwriting can boost insurers' small-business relationships

Max Drucker | September 17, 2020

Here are six ways insurers can leverage technology-based solutions to enhance their services to small-business clients.
Back to school: Finding peace & harmony — Part 1

Patricia L. Harman | September 16, 2020

Balancing work, school and home life requires patience, creativity and grace for working parents. Here are some tips to make the transition easier.
Why a crisis is a tipping point for digital transformation

Priya Merchant | September 11, 2020

The insurance industry is facing the start of long-term change in how we consume, learn, socialize, and communicate.
Is your digital transformation plan dashed or doable?

Priya Merchant | September 02, 2020

The pandemic is forcing insurance pros to reevaluate their digital initiatives to figure out what to start, continue, or stop.
Expanding options in insurance digital communications

Mark Breading | September 01, 2020

Providing a rich set of insurance communications options is an important ingredient in improving customer experiences.
4 questions to ask about your agency management system

Zach Weeks | August 27, 2020

These questions can help guide insurance agency owners towards the right solution for their operation and clients.
Insurers are adapting new digital payment capabilities

Karen Furtado | August 27, 2020

Insurance customers want claims payments at the 'speed of light.' Will insurers deliver?
Around the P&C insurance industry: August 26, 2020

Danielle Ling | August 26, 2020

News from CFC, Wagmo, Crum & Forster and more.
Alcohol, Meat Loaf and auto insurance comparison shopping

Jaimie Pickles, Kevin Leslie and David Dou | August 24, 2020

Beginning in mid-March, auto insurance comparison shopping activity took off like a 'Bat Out of Hell.'
Who's using what in P&C insurance: August 24, 2020

PC360 Staff Writer | August 24, 2020

News from EIS Group, Sapiens, Loadsure, Origami Risk, and more.
Around the P&C insurance industry: August 19, 2020

Danielle Ling | August 19, 2020

News from Nationwide, Coalition, Risman Insurance Agencies and more.
The true cost of a non-digital P&C claims process

Zviki Ben Ishay | August 13, 2020

Insurance providers may be losing funds during the claims process as a result of out-dated legacy platforms.
How a Smart Home Is the Secret to Reducing Property Risk

Notion (Sponsored) | August 12, 2020

The smart home insurance market has transformed in recent years, and it's clear that a one-size-fits-all approach no longer works.
Around the P&C insurance industry: August 12, 2020

vtariyal | August 12, 2020

News from Kennedys, NAMIC, Brightway Insurance, and more.
Why InsurTech matters more than ever

Samir Gulati | August 10, 2020

Changing customer expectations highlight the need for insurers to be agile in adapting and implementing new technology.
Insurer strategies to manage new communication technology

Mark Breading | August 07, 2020

The big question for insurers is how to leverage the right mix of technology options across the enterprise.
IT issues as insurance shifts to a permanent remote workforce

Marivi Stuchinsky | August 06, 2020

Many insurance carriers do not have the digital tools and platforms available to enable employees to work entirely remotely.
Around the P&C insurance industry: August 5, 2020

Danielle Ling | August 05, 2020

News from Nationwide, Quadient, Appulate, Next Insurance, and more.
Challenges and solutions in streamlining the P&C claims experience

Tal Daskal | July 30, 2020

To compete with customer-oriented disruptors, insurers need to step up their game and provide intuitive, user-friendly, and fully digital claims processes.
Uncovering a major blind spot in captive carrier marketing

Nick Hedges | July 29, 2020

In the battle for new customers, captive insurance carriers are stumbling at a critical touch-point in the consumer purchase journey.
Insurers should focus on three areas to win with telematics

Adam Hudson | July 24, 2020

Insurance carriers often ask: 'What is the most important thing we should do with telematics?'
7 keys to succeeding in today's insurance climate

Bryan Falchuk | July 24, 2020

Leaders at several insurance companies share what they've learned about the path to innovation and how to keep moving forward.
Prepare for the virtual home insurance revolution with a mobile claims app

Brian Levine | July 21, 2020

Now is the right time for providers to make essential processes, like claim assessments and home inspections, contactless via a virtual app.
Coretech (finally) lets insurers leverage InsurTech innovation

Tony Grosso | July 20, 2020

In the new digital insurance ecosystem, everything — from capabilities and services to product offerings — is connected to the customer experience.
Policyholders key to winning commercial P&C insurance strategy

Marie Carr, Joseph Calandro and Francois Ramette | July 16, 2020

Current events have significantly accelerated the rise of the policyholder.
Build a better brand: 10 success factors for branding your insurance business

Danielle Ling | July 15, 2020

In this podcast series, marketing expert Peter Van Aartrijk outlines 10 key steps to building a strong insurance brand.
When insurance goes virtual...

Patricia L. Harman | July 15, 2020

Insurers will need to adjust to the possibility of continued remote work and create policies to protect adjusters in the field.
Why customer-facing tech is now key for insurance brokers

Zviki Ben Ishay | July 14, 2020

When tech works well on the front-end, brokers can maintain their market advantage even in the face of new competition.
Four insurance data trends to follow

Andy Yohn | July 14, 2020

Ready or not, technology and telematics data is changing the auto insurance industry (and its claims processes) as we know it.
Forbes: Top auto insurance-carrier mobile apps

Elana Ashanti Jefferson | July 13, 2020

Forbes magazine recently evaluated car insurance-company mobile apps with consumer convenience in mind.
J.D. Power: Top P&C insurers for digital experience in 2020

Elana Ashanti Jefferson | July 07, 2020

Insurance carriers recognize that today's customers and prospects are seeking out preferred brands largely via web and mobile.
The SEO trends insurance agencies need to know

Ashley Goodrich | July 06, 2020

Focusing on SEO is an essential element of any digital marketing plan.
Setting up for success in an unpredictable world

Tom Harrington | June 30, 2020

While insurers need to do what they can to hold onto their valued customers, they don't need to put their own organizations at risk.
Simple insurance marketing strategies you can start today

Joey Giangola | June 24, 2020

Right now, every contact you have matters. How are you going to communicate with them going forward?
Don't miss the new InsurTech Center channel and newsletter

Elana Ashanti Jefferson | June 02, 2020

This refreshed offering from PropertyCasualty360 reflects the many ways insurance carriers and technology partners are revolutionizing how risk is managed and covered.
Making a dent in customer claims using the power of human contact

Fara Haron | May 26, 2020

For customers, both analog and digital channels are equally important when they are looking for insurance support.
Insurance agency survival strategies: Lessons from COVID-19

Jeff Arnold | May 21, 2020

We were prepared to manage a business interruption event. We did not expect a revenue interruption event.
Around the P&C insurance industry: May 20, 2020

Danielle Ling | May 20, 2020

News from CyberCube, HUB, Agero and more.
How to fix your high traffic, low conversion insurance website

Darmini Kara | May 15, 2020

Even agency webpages that produce a high number of sessions can struggle to convert traffic into leads.
Crisis advantage: How real-time alerts reduce the impact of a brand crisis

Michael Affronti | May 12, 2020

In today's information economy, companies must take advantage of AI to identify relevant information in real-time.
Measure what matters: Building a customer feedback program that works

Mathieu Pirio | May 11, 2020

Now more than ever, maintaining a tight feedback loop will be key (and the learnings relevant for years to come).
How insurers and brokers are working together during the pandemic

Heather Turner | May 08, 2020

The COVID-19 crisis hasn't changed the number-one priority for brokers and insurers — serving clients.
Willis Towers Watson forms specialized team to assist distressed clients

Heather A. Turner | May 07, 2020

Organizations today face unprecedented risks and market volatility.
Insurance Speak: As M&A activity booms, here's what agency owners must know

Danielle Ling | May 06, 2020

As annual M&A deals continue to set new records, agency owners need to know what they stand to gain and lose in selling their business.
How tech lets you be there when customers need you most

Kris Hackney | March 25, 2020

The cloud is the most vital way to keep your insurance business running anytime, anywhere.
How business agility grows insurance customer retention

Erron Al-Amin and Olga Dotter | March 05, 2020

Retaining customers is tough in today's fast-changing insurance markets. Staying competitive is crucial, and that requires speed and agility.
APIs are key to insurance billing and the customer experience

Rita Iorfida | February 11, 2020

Openness and configurability drive great insurance billing solutions. Without them, insurers end up replacing relatively new core systems.
The path to improving the insurance customer experience

Linda Goldstein | January 23, 2020

The challenge for today's insurers is to keep pace, stay competitive and remain relevant in an always-on, technology-driven world.
Best tech practices from a multimillion-dollar insurance agency

Peter van Aartrijk | January 09, 2020

According to this successful insurance-industry innovator, winning agencies use technology to forge consistent workflows.

How AI and ML will impact insurers' ROI reserves in 2021 and beyond

Dylan Whitehead and Eugene Kolker, Ph.D. | January 26, 2021

Here's how emerging technologies can allow insurers to conduct proactive analyses to aid in the claims process.

Modern workforce: How AI will define the next generation

Dustin Oxborrow | January 22, 2021

Looking at how artificial intelligence works in commercial insurance can help illuminate the value of this rising technology.
Rise of the machines — and the humans they'll learn from

Greg Heidrich | January 08, 2021

Increased use of data science, AI and machine learning are driving the skills needed by today's insurance pros.
Ransomware: A growing threat to organizations of all sizes

Lauren Winchester | December 08, 2020

This year's uptick in ransomware attacks is problematic for insurance professionals and policyholders alike. Here's how to respond.

How insurance companies can measure digital transformation success

Tal Daskal | November 24, 2020

Digitization can't occur in a vacuum. Its success hinges on an insurer's ability to harness an innovative mindset at every level of the organization.
Where personal lines insurers can find value in technology

Mark Breading | November 03, 2020

The question to ask is not which AI technologies are valuable but rather where they are most valuable in the enterprise.
Are commercial insurers investing in AI correctly?

Karen Pauli | October 26, 2020

The order in which insurers implement AI technologies could impact how effective they are for the business.
Merging technology, claims & usage-based insurance

Nino Tarantino | September 22, 2020

As insurers begin to realize initial benefits from telematics implementations, additional return on investment becomes even more viable.
Facial recognition tech company challenges privacy class actions

Amanda Bronstad | September 21, 2020

Clearview AI, which provides photographic information to law enforcement, faces nearly a dozen privacy class-action lawsuits in New York and Illinois.
Three ways AI can tackle the claims adjuster staffing gap

Thomas Ash | September 03, 2020

Insurance firms that focus on artificial intelligence can leverage innovation to attract a new generation of professionals.
NAIC officially adopts artificial intelligence principles

Allison Bell | August 26, 2020

The guidelines emphasize the importance of accountability, compliance, transparency, and safe, secure and robust outputs.
Be an insurance Netflix, not a Blockbuster

Alex Zuckerman | August 04, 2020

One of Blockbuster's biggest failures was that it failed to harness the latest technology to achieve digital transformation.
The journey of a commercial claim with AI

Ji Li | July 20, 2020

Emerging tech is helping to make massive loads of claims data more useful for adjusters to enable better outcomes.
Artificial intelligence liabilities are increasing

Andrew Burt | June 26, 2020

What can companies do? The first answer is to have plans in place for when AI causes harm.
Photo estimates, AI-supported claims expanding at a record pace

Denny Jacob | June 09, 2020

The rapid adoption of digital technology is in direct response to social distancing and protocols initiated to combat COVID-19.
Don't miss the new InsurTech Center channel and newsletter

Elana Ashanti Jefferson | June 02, 2020

This refreshed offering from PropertyCasualty360 reflects the many ways insurance carriers and technology partners are revolutionizing how risk is managed and covered.
Insurers need to strategize around client stability

Nicholas Hamwey | May 27, 2020

Given current headwinds, insurance carriers need to focus on retaining market share and providing assistance to customers.
Opening the door to insurance carrier innovation

Ira Sopic | May 22, 2020

A pressing concern at this current time is how insurers will cope as they are inundated by pandemic claims and queries.
The pandemic pushed automated processes but altered risks

Les Shaver | May 20, 2020

The exposure of supply chain weaknesses spurred investments in automation at warehouses and other businesses. Now what?
Getting commercial maritime claims on the fast track

Jose A. Guerrero, Jr. | May 12, 2020

What are the advantages or values of fast-tracking high-frequency, low-value marine cargo insurance claims via AI?
Emerging technology's role in the future of the insurance industry

Scott Quiana | May 06, 2020

As an industry, we need to think bigger and re-evaluate the way companies operate along with the tools they're using.
The future of insurance lies in human/machine teams

Dennis Toomey | April 23, 2020

AI can bring huge benefits to the insurance industry. But for that to happen, industry leaders need to start approaching tech with a team mentality.
Leveraging AI: The future of claims adjusting - Part 3

Donna J. Popow, Esq., CPCU | February 14, 2020

AI technology will bring a new process and new efficiency to claims adjusting.
AI in insurance: Overhyped or underestimated?

Mark Breading | January 21, 2020

The potential for artificial intelligence in insurance has built a lot of excitement, but is it all just hype?
The top challenges in artificial intelligence and machine learning in 2020

Danielle Ling | January 13, 2020

A new study by LexisNexis Risk Solutions analyzes the state of AI and ML in the insurance industry in 2020. Here are the key findings.
Leveraging AI: A road map for claims managers - Part 2

Donna Popow, Esq., CPCU | December 30, 2019

While technology provides many solutions, assessing its success and the actual implementation will take time and effort.
Artificial intelligence and the future of insurance

Jason Rodriguez | December 18, 2019

By incorporating AI into their operations, insurers are investing in ways to automate claims operations without sacrificing accuracy.
State insurance regulators post AI Principles draft

Allison Bell | December 11, 2019

You can post comments until Jan. 17, 2020. If the bots will let you...
Industry adoption of AI, machine learning signals belief beyond the hype

Denny Jacob | December 10, 2019

While artificial intelligence and machine learning have significant upside, they also come with challenges.
Leveraging AI: A road map for claims executives

Donna Popow, Esq., CPCU | September 26, 2019

There is some hesitancy regarding the adoption of AI technology and uncertainty as to what approach to undertake.

Fourth-quarter 2020 insurance premium renewals mostly up

Elana Ashanti Jefferson | January 26, 2021

Regular reporting from IVANS® provides a look at the trends and pressures impacting the insurance industry.

How AI and ML will impact insurers' ROI reserves in 2021 and beyond

Dylan Whitehead and Eugene Kolker, Ph.D. | January 26, 2021

Here's how emerging technologies can allow insurers to conduct proactive analyses to aid in the claims process.
Trust in data security tumbles while interest in UBI grows

Steve Hallo | January 26, 2021

Consumers report increasing concerns around data security yet are now more willing to share personal details with insurers for lower rates.
When predictive analytics meets an unpredictable world

Gary Markham | January 25, 2021

Discover how implementing effective predictive analytics solutions will help insurers face this brave new world.

These stats define P&C insurance in 2021

Elana Ashanti Jefferson | January 20, 2021

A new year brings clarity to the question of how insurance and other financial services will evolve as a result of COVID-19.
When OEM insurance hits the market, auto insurers are left to pick up the tab

Itay Bengad | January 11, 2021

What does the launch of GM's OnStar Insurance mean for the future of the auto insurance market and InsurTech at large?
Auto insurance rates to drop for first time in decade

Steve Hallo | January 11, 2021

New research also shows auto insurance can play a vital role during the car buying process.
Rise of the machines — and the humans they'll learn from

Greg Heidrich | January 08, 2021

Increased use of data science, AI and machine learning are driving the skills needed by today's insurance pros.
The fundamental flaw in insurance technology

Timothy D. Christ, MBA | December 28, 2020

Discover two ways to achieve the goal of establishing a world-class insurance infrastructure platform.
Leveraging insurance claims data to drive profitability

Karl Canty and Upendra Belhe | December 23, 2020

Why are so many insurance carriers unwilling or unable to exploit the true potential of their claims data?
The top 5 cities worrying the CDC

Allison Bell | December 21, 2020

New public reports from federal pandemic trackers highlight the COVID-19 indicators worrying public health officials the most.
In an abrupt shift, 1 in 4 women are considering leaving the workforce

Danielle Ling | December 18, 2020

Working women, especially women of color, are being affected by the COVID-19 crisis disproportionately.
How insurers can use deep learning to boost performance marketing

Jeremy Fain | December 15, 2020

Deep learning can help insurance carriers decrease customer acquisition costs and improve advertising effectiveness. Here's how.
The best states for women-owned businesses

Danielle Ling | December 15, 2020

The U.S. is home to 1.1 million women-owned businesses that employ over 100 million American workers.
What do drivers really think about insurance telematics?

Michael Crowe and Ryan McMahon | December 10, 2020

Should more insurers consider adopting this model? Most of the insurance customers who use these devices are pleased with the results.
UBI auto insurance market poised to grow nearly 25%

Steve Hallo | December 09, 2020

More than 30% of consumers are showing interest in UBI coverage as they are driving less due to the pandemic.
The safest U.S. cities during the COVID-19 pandemic

Danielle Ling | December 08, 2020

For insureds, crime rates can play a role in shopping for and the pricing of renters and home insurance.
Who's using what in P&C insurance: December 7, 2020

PC360 Staff Writer | December 07, 2020

Insurance technology news from Zurich Mexico, Buckle, AssuredPartners, Verisk, Ask Kodiak and more.
All in a day's work: 2020 Claims salary survey results

Patricia L. Harman | December 03, 2020

Claims Magazine looks at how claims professionals view the industry, their salaries and the impact of the coronavirus on their jobs.
Blown away: 2020 hurricane season at a glance

Danielle Ling | December 02, 2020

With 30 named storms, the 2020 hurricane season is now the most active on record.
How the fight against COVID-19 is transforming data reporting

Sam Klietz | November 25, 2020

The latest emergency management technology is improving data collection and quality.
GM to leverage customer data in new insurance business

Heather A. Turner | November 25, 2020

The carmaker believes its unique vehicle knowledge and technology will provide fairer and more personalized services to insurance consumers.
How insurance companies can measure digital transformation success

Tal Daskal | November 24, 2020

Digitization can't occur in a vacuum. Its success hinges on an insurer's ability to harness an innovative mindset at every level of the organization.
The analytical producer: 3 ways to use data to increase sales

Brent Sheppard | November 23, 2020

Big data not only helps you sell — it can also tell you how to sell.
Five ways technology drives enterprise risk management

Andrea Brody | November 23, 2020

Businesses that leverage data in their ERM strategies can experience a more streamlined and simplified analysis of risks.
Who's using what in P&C insurance: November 23, 2020

PC360 Staff Writer | November 23, 2020

Insurance technology news from Carpe Data, AXA XL, Charter Financial Group, Argo Group and more.
How location dictates your Thanksgiving COVID-19 exposure risk

Danielle Ling | November 23, 2020

An interactive map developed by academics shows the risk level of attending a Thanksgiving event based on its size and location.
How telematics can boost fleet safety while lowering costs

Jeremy Collins | November 20, 2020

It is time for the insurance and transportation industries to take take a more efficient, data-driven operational approach to fleet management.
Global economy outlook: Swiss Re forecasts four possible paths

Allison Bell | November 17, 2020

Each of the four scenarios forecast by Swiss Re analysts could impact non-life insurance premiums by rising 3% to falling 4%.
Who's using what in P&C insurance: November 16, 2020

PC360 Staff Writer | November 16, 2020

Insurance technology news from AXA XL, Sapiens, Brown & Brown, Nationwide, Hiscox and more.
Who's using what in P&C insurance: November 9, 2020

PC360 Staff Writer | November 09, 2020

Insurance technology news from AmTrust, Vertafore, Tokio Marine, Cover Genius, 1Path and more.
How InsurTech tools address the P&C industry's 'need for speed'

Udi Ziv | November 06, 2020

Insurers that cannot make faster, smarter, and safer decisions about their product offerings will not be able to sustain their business.
10 most expensive U.S. cities to own a car

Danielle Ling | November 02, 2020

These cities have the highest average costs of car insurance, gas and toll roads.
Simple steps to achieve inclusion and diversity excellence

Joel Philo | November 02, 2020

With these three steps, insurance companies' HR teams can drive diversity, innovation, and expand their talent pools.
Pandemic shifts InsurTech investment priorities

Sam J. Friedman and Prachi Ashani | October 29, 2020

Total InsurTech investment in the first three quarters of 2020 appears as robust as last year's record levels.
InsurTech is the prescription for safety in a post-pandemic world

Stephanie Braun Kramer | October 23, 2020

Insurers can be a port in the storm for people during uncertain times, but they must shift their narrative and reimagine their offerings.
3 ways open ecosystems help P&C insurers thrive

Kirstin Marr | October 21, 2020

Insurers are awash in data but only benefit from it with improved access and analytics.
Ensuring data accuracy to avoid costly errors and delays

Doug Vatter | October 20, 2020

Proper software testing avoids delays and errors. It also allows firms to harness the power of big data in a cost-effective manner.
Who's using what in P&C insurance: October 19, 2020

PC360 Staff Writer | October 19, 2020

Insurance technology news from Nationwide, Tokio Marine HCC, Lockton, Farmer's Insurance, Verisk and more.
Third-quarter natural catastrophe losses the largest since 2017

Danielle Ling | October 16, 2020

Experts say these loss projections exceed many individual company catastrophe budgets and further pressure full-year 2020 earnings.
How comfortable are insurance consumers with telematics?

Heather A. Turner | October 16, 2020

Despite privacy concerns, a survey shows customers are starting to see the value of sharing driving data for auto insurance pricing.
How general liability may cover biometric privacy claims

Scott M. Seaman, Judith A. Selby and John E. DeLascio | October 13, 2020

Insurance coverage for biometric claims is likely to be hotly contested for the next several years.
5 tips for insurers for optimizing AI/ML during COVID-19

Ryohei Fujimaki | October 08, 2020

Here's how COVID-19 has impacted artificial intelligence and machine learning deployment in the P&C insurance industry.
Crime insurance failing to keep up with cybercriminal innovation

Joshua Gold | October 06, 2020

Understanding how insurers fight and win computer fraud cases can help form stronger insurance policies.
Pandemic tops cyber risks as the biggest threat for businesses in 2020

Danielle Ling | October 02, 2020

The main risks in the next 5-10 years will relate to pandemics and infectious diseases, climate change and cyber risks, AXA says.
The role of insurance data in telematics and IoT

Harbert Bernard | September 29, 2020

Insurance companies must connect and make sense of all the data it collects to achieve a complete 'Customer 360' profile.
Is your agency a victim of oversharing?

Kitty Ambers | September 28, 2020

As insurance professionals, the protection of client data must be a critical consideration when selecting technology solutions.
SEC warns of rise in 'credential stuffing' cyberattacks

Melanie Waddell | September 28, 2020

Client login credentials that are compromised can result in loss of customer assets and unauthorized disclosure of personal information.
Captive insurance uptake rises amidst ongoing 2020 pandemic threats

Danielle Ling | September 25, 2020

Marsh formed a record 76 new captive insurance companies between January and July this year.
3 signs a reinsurance management system needs modernization

Phil Masin | September 17, 2020

A struggling reinsurance operation exhibits several indicators when there are inefficiencies.
Continuous underwriting can boost insurers' small-business relationships

Max Drucker | September 17, 2020

Here are six ways insurers can leverage technology-based solutions to enhance their services to small-business clients.
Forbes: Top P&C insurance employers for women

Elana Ashanti Jefferson | September 08, 2020

According to the U.S. Bureau of Labor Statistics, just over half of insurance agents are women.
Five major challenges of insurance digital transformation

Priya Merchant | August 26, 2020

Insurance players must become accustomed to these challenges as a way of doing business to thrive — and survive.
Fitch: First-half 2020 saw record drop in auto claims

Heather Turner | August 25, 2020

New data shows how pandemic-related changes in driving behaviors have had a positive impact on auto insurer profits.
Alcohol, Meat Loaf and auto insurance comparison shopping

Jaimie Pickles, Kevin Leslie and David Dou | August 24, 2020

Beginning in mid-March, auto insurance comparison shopping activity took off like a 'Bat Out of Hell.'
P&C insurers are using innovation to build resilience in 2020

Erwann Michel-Kerjan | August 17, 2020

Digital distribution is no longer just a differentiator. It's a matter of survival for insurance carriers.
California takes workers' comp claims online during pandemic

Hannah Smith | August 14, 2020

Digital tools such as this are relevant not only in the workers' compensation space but across the entire insurance industry.
Who's using what in P&C insurance: August 10, 2020

PC360 Staff Writer | August 10, 2020

News from IAT Insurance Group, Valkyrie, Sapiens, and more.
Disruptive innovation in small business insurance

Amit Sharma, Shubham Dangayach, Pratima Bakshi and Varun Balutia | July 30, 2020

Analytics-driven insurance solutions can help mitigate the evolving challenges produced by the COVID-19 pandemic.
The opportunity at hand for digital-first insurance vendors

Elana Ashanti Jefferson | July 28, 2020

Aclaimant CEO David Wald talks about how the right data decreases insurance costs and the talent it takes to generate those insights.
Insurers should focus on three areas to win with telematics

Adam Hudson | July 24, 2020

Insurance carriers often ask: 'What is the most important thing we should do with telematics?'
Four insurance data trends to follow

Andy Yohn | July 14, 2020

Ready or not, technology and telematics data is changing the auto insurance industry (and its claims processes) as we know it.
Post pandemic P&C insurance: How to avoid past playbooks

Rajnil Mallik, Neeraj Sibal and Devesh Nagar | July 10, 2020

The COVID-19 pandemic catalyzed new economics and business models that will require fresh data insights. Here's what that means for insurance.
Top personal auto, workers' comp insurers of 2019

Elana Ashanti Jefferson | July 08, 2020

These rankings based on net premiums written also reveal the year's top fire insurance, D&O liability and commercial peril carriers.
Industry Giants: 2019's top 100 insurance companies

Elana Ashanti Jefferson | July 06, 2020

Net premiums are based on the National Association of Insurance Commissioners' statutory P&C statement filings.
Industry Giants: 2019's top 100 insurance groups

Elana Ashanti Jefferson | July 01, 2020

NU Property & Casualty magazine's annual Top 100 and Heads of Lines segment uses premium data provided by S&P Global Market Intelligence.
Key considerations when digitizing accident management

Mubbin Rabbani | June 25, 2020

When done right, digitization can save insurers millions of dollars annually in claims loss costs.
How to identify and react to new insurance shopping behaviors

Jaimie Pickles and Jeff Piotrowski | June 23, 2020

In the current COVID-19 environment, it's even more important to understand where insurance consumers are in their buying journey.
Beazley: Ransomware incidents up 25% in Q1 2020 compared to Q4 2019

Denny Jacob | June 16, 2020

While ransomware exploitations soared, business email compromise (BEC) was down 16% from the previous quarter.
S&P: Small businesses still hurting despite Paycheck Protection Program

Jeff Berman | June 05, 2020

The firm found that 63% of first-round PPP loans went to industries less impacted by social distancing.
Retaining client loyalty in the era of virtual meetings

Mike Scarcella | June 05, 2020

The remote workplace 'poses an opportunity' for insurance professionals 'to get creative and find new ways of working with clients.'
Geocoding: The key to gaining an edge in property underwriting

Mark Breading | June 02, 2020

Building-based geocoding offers the precision needed to close the $43B value-at-risk gap insurers face using outdated technologies.
Don't miss the new InsurTech Center channel and newsletter

Elana Ashanti Jefferson | June 02, 2020

This refreshed offering from PropertyCasualty360 reflects the many ways insurance carriers and technology partners are revolutionizing how risk is managed and covered.
Playing it safe: 4 ways to secure policyholder data

Jeffrey W. Brown | June 02, 2020

Take action to protect sensitive policyholder data — as well as your relationships and business — during claim processing.
Insurers need to strategize around client stability

Nicholas Hamwey | May 27, 2020

Given current headwinds, insurance carriers need to focus on retaining market share and providing assistance to customers.
AI and CSP: Keys to digital transformation in insurance

Christopher McLaughlin | May 25, 2020

Here are three ways that technology helps drive innovation in the midst of disruption.
Opening the door to insurance carrier innovation

Ira Sopic | May 22, 2020

A pressing concern at this current time is how insurers will cope as they are inundated by pandemic claims and queries.
How UBI could save the auto insurance customer experience

Nino Tarantino | May 21, 2020

Auto insurance policyholders appear to have mixed emotions about the recent spate of pandemic-related premium discounts and credits.
U.S. jobless rate surges to 14.7% in April

Bernice Napach | May 14, 2020

It's the highest unemployment rate since early 1948.
Insurance agents bring the benefits of InsurTech to farmers

Dave Ruppel | May 07, 2020

The independent agent channel is well positioned to deliver risk control services for farms and commercial agriculture.
How insurance agencies can make better decisions with data analytics

Joyce Sigler | May 06, 2020

Embracing data analytics is one of the smartest, most innovative ways to grow an insurance business.
Touchless drone inspections are a key competitive differentiator

George Mathew | April 29, 2020

The touchless inspection approach is both valuable and critical for business continuity.
InsurTech advances minimize coronavirus upheaval

Mike Kratzer | April 24, 2020

The current remote-work environment highlights the need for insurance carriers and agents to step up integration of emerging technologies.
Business of insurance: The latest industry news

Heather Turner | April 17, 2020

We updated our 'The Business of Insurance' Instant Insights page this week to feature the latest industry information.
The 15 strongest earthquakes in recorded history

Danielle Ling | April 17, 2020

In light of Earthquake Preparedness Month, take a look back on the world's strongest earthquakes in recorded history.
COVID-19 spotlights the benefits of usage-based insurance

Greg Donaldson | April 16, 2020

Now is the time to consider full-scale adoption of UBI to help combat the unexpected, create customer transparency, and reduce carrier expenses.
State of insurance rating: COVID-19 weather report

Laird Rixford | April 09, 2020

This report from ITC provides agencies and carriers a general baseline of their operations. amidst the coronavirus pandemic.
IVANS: Nearly all major commercial lines see Q1 2020 renewal rate increase

Denny Jacob | April 09, 2020

However, workers' compensation average premium renewal rate change remained in negative territory.
How to manage the current uptick in automation requests

Sathya Sethuraman | April 08, 2020

Here are three ways automation can be used by insurance companies to help respond to the COVID-19 pandemic.
NAIC: Top 15 insurance groups, companies for 'other' liability in 2019

Denny Jacob | April 08, 2020

Other liability coverage can include errors and omissions insurance, liquor liability, umbrella liability, marine and more.
2020 Agent Survey: Today's insurance agent demographics

Rosalie Donlon | March 31, 2020

Part 2 of 3: Respondents to the 2020 NUPC/PIA Independent Agent Survey said they have trouble recruiting new employees.
The most and least affordable U.S. metro areas

Heather Turner | March 30, 2020

Home affordability improved in Q4 2019, but the coronavirus has caused new uncertainty for housing markets across the U.S.
2020 Agent Survey: Insurance agents and InsurTech

Rosalie Donlon | March 30, 2020

Part 1 of 3: The 2020 NU/PIA Independent Agent Study asked respondents about challenges posed by technology.
How insurers can use big data to manage the COVID-19 pandemic

Jacqueline Legrand | March 27, 2020

Caught between higher demand and tightening supply, insurers look to technology to compute adequate rates and come up with new types of coverage.
Top 15 private passenger auto insurers of 2019

Heather A. Turner | March 26, 2020

NAIC's data highlights a growing private passenger auto market.
U.S. airports with the fewest flight cancellations in 2019

Danielle Ling | March 25, 2020

As the COVID-19 pandemic rages on across the globe, the airline industry continues to be the most devastated sector thus far.
How AI benefits fleet operations and insurance providers

Pete Plotas | March 24, 2020

Distracted driving is a key risk and cause for growing commercial auto insurance claims and losses.
Building resilience is vital to confront the 'new normal' of California wildfires

Danielle Ling | March 23, 2020

A new report studies the 2017 and 2018 California wildfire seasons – the costliest and most destructive on record.
Innovation for insurers begins in the back office

Charlie Newark-French | March 20, 2020

Insurance forms, documents and supplemental materials won't be going away anytime soon.
The top reasons why insurance professionals leave their employers

Heather A. Turner | March 20, 2020

Many insurance employees cite high job satisfaction, but there remain seven key reasons why some choose to pursue new opportunities.

Gig economy workers need these three insurance policies

Sofya Pogreb | January 26, 2021

Freelance workers often turn to InsurTechs for their insurance coverage needs. Here's why...

Who's using what in P&C insurance: January 25, 2021

PC360 Staff Writer | January 25, 2021

Insurance technology news from State Auto, Ask Kodiak, Amica Mutual Insurance and more.
A guide to future-readying your insurance business

Andy Yohn | January 22, 2021

Insurance ecosystems are helping companies transform, modernize and stay on pace with current trends.
How to be an insurance social-media whiz

Carley Beckum | January 12, 2021

It's easier to grow an insurance business when you capitalize on social media. Here are some free tools to take your business posts to the next level.

Insurers update investment priorities to accelerate pandemic recovery

Sam J. Friedman | January 04, 2021

Although insurers are investing in resources to help traditional agents, many also are increasing funding in direct online sales.
Insurance in 2021: A tale of the ant and the grasshopper

Nick Frank and Wei Ke | January 04, 2021

Expect a hardening environment in the year ahead with fewer policies, higher premiums and restrictive coverage.
Reflections on 2020 from a longtime insurance agency owner

Ken Branch | January 04, 2021

Many insurance agency owners exhibited tremendous creativity to adapt to the changing nature of their business.
InsurTech startups: Consider these underrated tech towns

Elana Ashanti Jefferson | December 30, 2020

InsurTechs may find their startup capital goes further in one of 'underrated tech cities.'
The fundamental flaw in insurance technology

Timothy D. Christ, MBA | December 28, 2020

Discover two ways to achieve the goal of establishing a world-class insurance infrastructure platform.
Who's using what in P&C insurance: December 21, 2020

PC360 Staff Writer | December 21, 2020

Insurance technology news from HONK Technologies, Sapiens, Falcon Insurance Group and more.
How insurance must adapt to catastrophic weather trends

Rich Poirier | December 17, 2020

Beyond the heart-wrenching impact of major storms and fires, changes in climate are affecting insurance considerations and costs for policyholders.
Agents underestimate business owners' interest in telematics

Heather A. Turner | December 17, 2020

A study by Nationwide shows how commercial clients feel about telematics and what agents can do to be a trusted resource for solutions.
How digital tools modernize legacy insurance claims processes

Michael Flanagan | December 15, 2020

Today's insurance customers fully expect fast, easy-to-use platforms that do not bog down their busy lives.
Insurance under fire: Deepfakes and cyberattacks run rampant

Marivi Stuchinsky | December 14, 2020

Cybercriminals are well aware that insurance companies possess a trove of customers' personal and financial information.
Who's using what in P&C insurance: December 14, 2020

PC360 Staff Writer | December 14, 2020

Insurance technology news from California Mutual Insurance Company, Nationwide, Transunion, and more.
How IICF Northeast amped up its 2020 virtual benefit 'dinner'

Elana Ashanti Jefferson | December 11, 2020

See the celebrities who helped tell the story of how the Insurance Industry Charitable Foundation rose to meet the challenges posed by COVID-19.
What do drivers really think about insurance telematics?

Michael Crowe and Ryan McMahon | December 10, 2020

Should more insurers consider adopting this model? Most of the insurance customers who use these devices are pleased with the results.
New IVANS CEO Reid Holzworth talks insurance innovation

Elana Ashanti Jefferson | December 04, 2020

This insurance-technology executive aims to update the many manual, inefficient processes that he says still plague the industry.
Deloitte: Consumers may be open to auto, home insurance innovation

Sam J. Friedman | December 03, 2020

Most insurance consumers continue to opt for basic, standard policies from carriers already familiar to them.
How to expedite claims during natural disasters

Zviki Ben Ishay | December 01, 2020

Insurers and their customers both pay the price for inefficient claims after a catastrophe.
How online learning impacts the P&C insurance industry

Laura Adams | November 27, 2020

Companies that leverage e-learning to upskill existing employees will have a cost advantage and a motivated workforce.
Around the P&C insurance industry: November 25, 2020

Danielle Ling | November 25, 2020

News from Aon, AXA XL, Zywave and more.
How insurance companies can measure digital transformation success

Tal Daskal | November 24, 2020

Digitization can't occur in a vacuum. Its success hinges on an insurer's ability to harness an innovative mindset at every level of the organization.
The analytical producer: 3 ways to use data to increase sales

Brent Sheppard | November 23, 2020

Big data not only helps you sell — it can also tell you how to sell.
How InsurTech will affect operations and claims in 2021

David McDonald | November 23, 2020

Look for a 'partner, not build' mentality when it comes to creating new technology solutions in the insurance space.
Insurance implications of the rapid adoption of telemedicine

Tim Boyce | November 19, 2020

Several liability exposures are likely to arise in light of the rapid adoption of telemedicine during the COVID-19 pandemic.
Insurance fraud rises along with carriers' workload

Steve Hallo | November 19, 2020

FRISS' annual survey found an 8% jump in the assumption of insurance claims with an element of fraud compared with the industry benchmark.
Around the P&C insurance industry: November 18, 2020

Danielle Ling | November 18, 2020

News from AmTrust, Gallagher, Travelers, The Institutes, Triple-I, and more.
Digital transformation in insurance: Time to focus on marketing

Jen Wingate | November 17, 2020

Brands like Amazon and Zappos have changed the way insurance consumers expect us to market and interact with them.
Who's using what in P&C insurance: November 16, 2020

PC360 Staff Writer | November 16, 2020

Insurance technology news from AXA XL, Sapiens, Brown & Brown, Nationwide, Hiscox and more.
The new innovator's dilemma in insurance

Mike Connor | November 13, 2020

Here are the challenges insurance incumbents face in securing the tools needed to better keep up with our changing world.
How technology is supercharging the customer experience in the insurance industry

InvoiceCloud (Sponsored) | November 09, 2020

In this episode of the Insurtech Center Podcast Series, we spoke with Tom Griffin, President of Invoice Cloud, to discuss the role of online payment options and how insurance companies can build more engagement and retention by leveraging innovative technologies.
The advantages of 'immersive training' for employee safety

Russ Rive | November 09, 2020

Immersive technologies generate realistic environments and situations to get as close as possible to the first-hand experience.
Who's using what in P&C insurance: November 9, 2020

PC360 Staff Writer | November 09, 2020

Insurance technology news from AmTrust, Vertafore, Tokio Marine, Cover Genius, 1Path and more.
Survey: Digital transformation is no longer just 'nice to have'

Tom Harrington | November 09, 2020

Most businesses overestimated their digital readiness and ability to handle the surge of customer requests triggered by the pandemic.
How InsurTech tools address the P&C industry's 'need for speed'

Udi Ziv | November 06, 2020

Insurers that cannot make faster, smarter, and safer decisions about their product offerings will not be able to sustain their business.
Keeping the robots trustworthy: The ethics of artificial intelligence

Eric Sibony | November 03, 2020

As the use of AI expands into the insurance space, it must reduce bias while still providing accurate outcomes.
How to expand your book of business through existing clients

Ana Robic | November 02, 2020

To achieve ongoing success in insurance, mind how you partner with other trusted advisors and make the right digital investments.
Who's using what in P&C insurance: November 2, 2020

PC360 Staff Writer | November 02, 2020

Insurance technology news from Cover Genius, Zurich North America, CyberCube, and more.
3 technology trends to create a seamless insurance-customer experience

Kelechi Anyanwu | October 29, 2020

Video chats, interactive video statements and asynchronous messaging can provide options to connect with customers.
Pandemic shifts InsurTech investment priorities

Sam J. Friedman and Prachi Ashani | October 29, 2020

Total InsurTech investment in the first three quarters of 2020 appears as robust as last year's record levels.
How low- and no-code solutions drive successful digital transformation

Kathryn Loheide | October 27, 2020

Insurance leaders have to rethink how teams communicate and collaborate to drive increased value to their customers.
Join the 2020 Agency of the Year Award Winners' webcast

Elana Ashanti Jefferson | October 26, 2020

This event on Oct. 28, 2020, is a rare chance to hear three best-in-class insurance-agency leaders talk about technology, resiliency and more.
Who's using what in P&C insurance: October 26, 2020

PC360 Staff Writer | October 26, 2020

Insurance technology news from Zurich, LexisNexis and more.
InsurTech is the prescription for safety in a post-pandemic world

Stephanie Braun Kramer | October 23, 2020

Insurers can be a port in the storm for people during uncertain times, but they must shift their narrative and reimagine their offerings.
6 ways to save money on insurance for teen drivers

Elana Ashanti Jefferson | October 22, 2020

Teen drivers don't always have to be expensive to insure.
3 ways open ecosystems help P&C insurers thrive

Kirstin Marr | October 21, 2020

Insurers are awash in data but only benefit from it with improved access and analytics.
Talking cars — what does yours say in a crash?

Scott Palmer | October 19, 2020

Vehicle data offers the next frontier to mitigate accident injuries and improve casualty claim responses.
Who's using what in P&C insurance: October 19, 2020

PC360 Staff Writer | October 19, 2020

Insurance technology news from Nationwide, Tokio Marine HCC, Lockton, Farmer's Insurance, Verisk and more.
The construction insurance market faces rising uncertainty

Elana Ashanti Jefferson | October 16, 2020

Here are the hot topics for building and construction insurance and risk pros attending IRMI's Virtual Construction Risk Conference Oct. 19-20, 2020.
New study reveals COVID-19 impact on U.S. homeowners

Yuval Harry and Matt Wolf | October 14, 2020

Among other things, there has been a dramatic increase in sales for smart home security devices since the onset of the pandemic.
Who's using what in P&C insurance: October 12, 2020

PC360 Staff Writer | October 12, 2020

Insurance technology news from Duck Creek Technologies, Verisk, Burns & Wilcox, Nationwide, Swiss Re and more.
FNOL: Staying ahead of customer expectations

Samir Gulati | October 08, 2020

Insurers that provide calm, professional guidance in difficult times significantly boost customer satisfaction and retention.
InsurTech funding strong in 2020 despite COVID-19 disruptions

Andrew Lerner | October 05, 2020

As long as InsurTech valuations remain robust, compelling opportunities to acquire traditional insurance companies at lower valuations will continue.
Who's using what in P&C insurance: October 5, 2020

PC360 Staff Writer | October 05, 2020

Insurance technology news from Agero, Wawanesa Insurance, Argo Pro and more.
Meet the 2020 Agency of the Year Award winners

Elana Ashanti Jefferson | Heather A. Turner | Danielle Ling | October 02, 2020

Lighting the way: Each of this year's winners has a distinct, modern and innovative take on an old-fashioned business.
9 ways the pandemic is changing the nature of business

Elana Ashanti Jefferson | September 30, 2020

To say that businesses have struggled in 2020 is a colossal understatement. But what might that mean for insurance?
Pandemic should prompt insurers to reexamine cybersecurity

Sam J. Friedman and Nikhil Gokhale | September 29, 2020

Many companies are accelerating their digitization efforts. These sudden shifts compound cybersecurity issues.
Who's using what in P&C insurance: September 28, 2020

PC360 Staff Writer | September 28, 2020

Insurance technology news from Mennonite Mutual, AmTrust Financial, ONE Insurance and more.
Best new cars for new drivers in 2020

Elana Ashanti Jefferson | September 24, 2020

Safety should remain top of mind when selecting a vehicle for a teenager or any other new driver.
Mitigation: An essential step in any emergency response plan

Robert Watson | September 23, 2020

Effective mitigation efforts reduce risk and keep people, property and communities safe.
3 signs a reinsurance management system needs modernization

Phil Masin | September 17, 2020

A struggling reinsurance operation exhibits several indicators when there are inefficiencies.
WSIA to continue offering virtual education sessions

WSIA | September 17, 2020

The organization's fall 2020 education programs will all be presented virtually across multiple days.
How COVID-19 accelerated the move toward insurance agility

Frank Trainer | September 15, 2020

Tech upgrades pushed by the pandemic will lead to more efficient operations, happier employees, and enhanced collaboration and innovation.
WSIA 2021 Insurtech Conference not just for technology professionals

WSIA | September 15, 2020

The event will focus exclusively on how tech is impacting the wholesale, specialty and surplus insurance lines industry.
Who's using what in P&C insurance: September 14, 2020

PC360 Staff Writer | September 14, 2020

Insurance technology news from Aviva, Toast, Hippo and more
AM Best highlights 2020's surplus lines market opportunities

Elana Ashanti Jefferson | September 14, 2020

To borrow words from one surplus lines thought leader: 'There are many possibilities before us in a dynamic and challenging market.'
How specialty insurance interns made the most of 2020

Danielle Ling | September 10, 2020

The COVID-19 pandemic has impacted nearly every aspect of jobs, school and life, making remote work and learning the new norm.
Six questions with Markel Specialty President Bryan Sanders

Elana Ashanti Jefferson | September 10, 2020

Sanders is also president of the WSIA board of directors. Here, he talks about career-building and the pandemic's silver linings.
Around the P&C insurance industry: September 9, 2020

Danielle Ling | September 09, 2020

News from One80 Intermediaries, Ryan Specialty Group, Cowbell Cyber and more.
Who's using what in P&C insurance: September 7, 2020

PC360 Staff Writer | September 07, 2020

Insurance technology news from USAA, Central Insurance, Protecdiv and more.
The E&S insurance market is having its best, worst year

Elana Ashanti Jefferson | September 02, 2020

2020 was tailor-made for E&S insurance market players to write their own 'Silver Linings Playbook.'
Around the P&C insurance industry: September 2, 2020

Danielle Ling | September 02, 2020

News from CFC, ReSource Pro, MGA Systems and more.
Expanding options in insurance digital communications

Mark Breading | September 01, 2020

Providing a rich set of insurance communications options is an important ingredient in improving customer experiences.
How InsurTechs pushed the evolution of insurance M&A

Lisa Smith and Holden Chang | September 01, 2020

Hippos, Sails and Lemonade: Historically, insurance M&As faced challenges achieving economies of scale due to a lack of technology or assets.
Deadline Extended: 2020 Agency of the Year Awards

Elana Ashanti Jefferson | August 31, 2020

NU Property & Casualty magazine is using the 2020 Agency of the Year Awards to spotlight stories of resilience during the global pandemic.
Who's using what in P&C insurance: August 31, 2020

PC360 Staff Writer | August 31, 2020

Insurance technology news from Church Mutual, Topa Insurance Company, Snapsheet and more.
Paying claims in a COVID-19 world

Elisa Logan | August 24, 2020

Protecting policyholders and meeting their service expectations will require updating the payment process for claims.
Alcohol, Meat Loaf and auto insurance comparison shopping

Jaimie Pickles, Kevin Leslie and David Dou | August 24, 2020

Beginning in mid-March, auto insurance comparison shopping activity took off like a 'Bat Out of Hell.'
How to create a strong brand identity and marketing strategy for today

Danielle Ling | August 21, 2020

Successful marketing is what causes a client to choose one broker over another.
How to protect cargo during the 2020 hurricane season

Karen Griswold | August 18, 2020

Any cargo-risk mitigation measures undertaken during the current hurricane season must reflect ongoing threats to the global supply chain.
How the pandemic reshaped insurance digital investment priorities

Deb Smallwood | August 17, 2020

Which digital investments are delivering high value for today's insurance businesses, and which are not?
Who's using what in P&C insurance: August 17, 2020

PC360 Staff Writer | August 17, 2020

News from Semsee, Origami Risk, BITS, and more.
Learn, connect and grow at upcoming WCIvirtual conference

Julie Fetherman | August 14, 2020

Instructional networking conferences like this one have had to create engaging online platforms to educate and support their industries.
California takes workers' comp claims online during pandemic

Hannah Smith | August 14, 2020

Digital tools such as this are relevant not only in the workers' compensation space but across the entire insurance industry.
Some firms may take remote-worker productivity tracking too far

Steve Black | August 13, 2020

Just how much leeway do employers have when it comes to tracking employee productivity during this expanded work-from-home era?
How a Smart Home Is the Secret to Reducing Property Risk

Notion (Sponsored) | August 12, 2020

The smart home insurance market has transformed in recent years, and it's clear that a one-size-fits-all approach no longer works.
New wildfire mitigation tech insurance pros should know

Scott H. Steinmetz, P.E. | August 12, 2020

Risk management experts can now capitalize on scientifically supported insights into wildfire mitigation, monitoring, reporting and response.
Around the P&C insurance industry: August 12, 2020

vtariyal | August 12, 2020

News from Kennedys, NAMIC, Brightway Insurance, and more.
Defining a 'new normal' for insurance service

Ben Bengtson and Michael Clifton | August 11, 2020

As P&C insurers manage claims in the post-pandemic environment, they will need to utilize their digital assets.
Safe+Sound Week: The key role of compliance, safety training

Colby Lane | August 11, 2020

The modern workforce has seldom struggled under such pervasive worry as it does today.
Rising above adversity: Apply now for NU's 2020 Agency of the Year Awards

Elana Ashanti Jefferson | August 10, 2020

We want to share stories from best-in-class insurance agencies that have thrived in the face of challenges during this extraordinary pandemic year.
IT issues as insurance shifts to a permanent remote workforce

Marivi Stuchinsky | August 06, 2020

Many insurance carriers do not have the digital tools and platforms available to enable employees to work entirely remotely.
Around the P&C insurance industry: August 5, 2020

Danielle Ling | August 05, 2020

News from Nationwide, Quadient, Appulate, Next Insurance, and more.
Urge auto insurance customers to use these 11 safety features

Elana Ashanti Jefferson | August 04, 2020

Many drivers disable the anti-accident features in their cars, trucks or motorcycles because they say the tech is annoying or distracting.
Treating injured workers like family

Elana Ashanti Jefferson | August 04, 2020

Disputes at work can be just as heartbreaking as familial riffs. Any dispute that grows out of an on-the-job accident can add insult to a literal injury.
The art of reducing worker risk

Rosalie L. Donlon, Elana Ashanti Jefferson and Heather Turner | August 03, 2020

Meet the winners of NU Property & Casualty's 2020 Excellence in Workers' Compensation Risk Management Award.
Who's using what in P&C insurance: August 3, 2020

Denny Jacob | August 03, 2020

News from Penn National Insurance, Scottish American, Brown & Brown and more.
Disruptive innovation in small business insurance

Amit Sharma, Shubham Dangayach, Pratima Bakshi and Varun Balutia | July 30, 2020

Analytics-driven insurance solutions can help mitigate the evolving challenges produced by the COVID-19 pandemic.
Challenges and solutions in streamlining the P&C claims experience

Tal Daskal | July 30, 2020

To compete with customer-oriented disruptors, insurers need to step up their game and provide intuitive, user-friendly, and fully digital claims processes.

When predictive analytics meets an unpredictable world

Gary Markham | January 25, 2021

Discover how implementing effective predictive analytics solutions will help insurers face this brave new world.

COVID's impact on pricing, coverage & digital trends

Steve Hallo | January 21, 2021

Accenture's North American P&C leader shares insights on how the pandemic will shape insurance and the importance of building a digital social presence.
Around the P&C insurance industry: January 20, 2021

PC360 Staff Writer | January 20, 2021

News from Bold Penguin, Farmers Insurance, Origami Risk and more.
Who's using what in P&C insurance: January 18, 2021

PC360 Staff Writer | January 18, 2021

Insurance technology news from Sapiens, Bold Penguin, GloveBox and more.

Three key 2021 workers' comp trends to watch

Todd Pollock | January 18, 2021

Learn more about the ways telemedicine, the pandemic and mega claims are expected to shape workers' compensation in 2021.
Will commercial lines insurers innovate or optimize in 2021?

Mark Breading | January 18, 2021

What is clear is that insurers plan to pursue bolder strategies in distribution, product, underwriting, claims, and operations this year.
Around the P&C insurance industry: January 13, 2020

PC360 Staff Writer | January 13, 2021

News from Hub International, Pathpoint, Betterview and more.
Who's using what in P&C insurance: January 11, 2021

PC360 Staff Writer | January 11, 2021

Insurance technology news from Crane Agency, WALCO Funding and more.
An uncertain look forward: Weather threats, InsurTech growth

Robert Bambino, CPCU, ARM | January 07, 2021

A greater aggregate number of flood-related catastrophes may compel Congress to drastically amend the National Flood Insurance Program.
Insurers update investment priorities to accelerate pandemic recovery

Sam J. Friedman | January 04, 2021

Although insurers are investing in resources to help traditional agents, many also are increasing funding in direct online sales.
Around the P&C insurance industry: December 23, 2020

PC360 Staff Writer | December 23, 2020

News from The Hilb Group, Origami Risk, Azuga and more.
Top 5 challenges facing the insurance industry

Andy Yohn | December 23, 2020

Discover how to best the challenges that will keep insurers up at night in 2021 and beyond.
Around the P&C insurance industry: December 16, 2020

PC360 Staff Writer | December 16, 2020

News from Hub International, Oswald Companies, the IICF, Coalition, and more.
How insurers can use deep learning to boost performance marketing

Jeremy Fain | December 15, 2020

Deep learning can help insurance carriers decrease customer acquisition costs and improve advertising effectiveness. Here's how.
Forecasting the future of SIU claims in a post-COVID-19 world

Jeffrey G. Rapattoni | December 15, 2020

The ways insurers investigate and litigate claims in the future will change. Here's how.
How digital tools modernize legacy insurance claims processes

Michael Flanagan | December 15, 2020

Today's insurance customers fully expect fast, easy-to-use platforms that do not bog down their busy lives.
Who's using what in P&C insurance: December 14, 2020

PC360 Staff Writer | December 14, 2020

Insurance technology news from California Mutual Insurance Company, Nationwide, Transunion, and more.
2021 crystal gazing with Clyde & Co.

Steve Hallo | December 11, 2020

Helping players across the insurance value chain get ahead of upcoming hurdles, Clyde & Co. highlights the trends to watch as we await the calendar's turn.
How agents must evolve to better serve their customers in the Digital Age

Danielle Ling | December 09, 2020

Facing rapid automation, insurance agents must adapt to evolving tech and customer needs to be successful, trusted advisors.
Around the P&C insurance industry: December 9, 2020

PC360 Staff Writer | December 09, 2020

News from Marsh & McLennan, Coalition, NAIC and more.
Who's using what in P&C insurance: December 7, 2020

PC360 Staff Writer | December 07, 2020

Insurance technology news from Zurich Mexico, Buckle, AssuredPartners, Verisk, Ask Kodiak and more.
New IVANS CEO Reid Holzworth talks insurance innovation

Elana Ashanti Jefferson | December 04, 2020

This insurance-technology executive aims to update the many manual, inefficient processes that he says still plague the industry.
Around the P&C insurance industry: December 2, 2020

PC360 Staff Writer | December 02, 2020

News from Huckleberry, ValChoice, AssuredPartners and more.
We want to hear from you: 2021 NU/PIA Independent Agent Study

Elana Ashanti Jefferson | November 30, 2020

This installment of the NU/PIA Independent Agent Survey will provide a one-of-kind look at the demands on today's insurance agents.
Virtual delivery: The new normal for core system implementations

Rob Savitsky | November 30, 2020

Insurers are finding online communication and collaboration tools are helping them better meet policyholders' needs.
Embracing claims technology to improve insurer profit

Timothy D. Christ | November 27, 2020

The right implementations can help carriers balance time, expenses and resources efficiently.
How insurance companies can measure digital transformation success

Tal Daskal | November 24, 2020

Digitization can't occur in a vacuum. Its success hinges on an insurer's ability to harness an innovative mindset at every level of the organization.
Five ways technology drives enterprise risk management

Andrea Brody | November 23, 2020

Businesses that leverage data in their ERM strategies can experience a more streamlined and simplified analysis of risks.
Who's using what in P&C insurance: November 23, 2020

PC360 Staff Writer | November 23, 2020

Insurance technology news from Carpe Data, AXA XL, Charter Financial Group, Argo Group and more.
What does successful claims innovation look like?

Patricia L. Harman | November 20, 2020

As insurance technology advances, carriers must focus on customer pain points and allow them to drive efforts to find solutions.
How telematics can boost fleet safety while lowering costs

Jeremy Collins | November 20, 2020

It is time for the insurance and transportation industries to take take a more efficient, data-driven operational approach to fleet management.
Who's using what in P&C insurance: November 16, 2020

PC360 Staff Writer | November 16, 2020

Insurance technology news from AXA XL, Sapiens, Brown & Brown, Nationwide, Hiscox and more.
Gamification for agencies: Drive results in a remote-work world

Danielle Ling | November 12, 2020

Seth Preus, CEO of Mivation, explains how gamification can help agencies fuel engagement, motivation and productivity.
Three InsurTech trends rapidly transforming P&C insurance

Monica Spigner | November 10, 2020

Using data to gain a deeper understanding of policyholder behavior can be one of the most effective means of building trust with insureds.
Who's using what in P&C insurance: November 9, 2020

PC360 Staff Writer | November 09, 2020

Insurance technology news from AmTrust, Vertafore, Tokio Marine, Cover Genius, 1Path and more.
Survey: Digital transformation is no longer just 'nice to have'

Tom Harrington | November 09, 2020

Most businesses overestimated their digital readiness and ability to handle the surge of customer requests triggered by the pandemic.
Lloyd's of London releases plans for 2021 growth, digital strategy

Heather A. Turner | November 06, 2020

Blueprint Two outlines the next phase of Lloyd's strategy to build the world's most advanced insurance marketplace.
Differentiating the claims experience in a virtual world

Elisa Logan | November 06, 2020

Consumers are very comfortable with the digital experience and expect it for their insurance purchases and claims payments.
2020 autonomous vehicle market update

Elana Ashanti Jefferson | November 06, 2020

The risk management and insurance sectors were given the gift of time this year to strategize the best approach to driverless cars and trucks.
Where personal lines insurers can find value in technology

Mark Breading | November 03, 2020

The question to ask is not which AI technologies are valuable but rather where they are most valuable in the enterprise.
Brokers, consider these questions before adopting new InsurTech

Heather A. Turner | November 02, 2020

Origami Risks' Glen Carey shares his advice to insurance professionals challenged by the InsurTech revolution.
InsurTech: Following the evolution of core systems

Rob Savitsky | October 30, 2020

From legacy mainframes to software-as-a-service systems, insurance technology is evolving to provide the flexibility carriers and policyholders demand.
Are commercial insurers investing in AI correctly?

Karen Pauli | October 26, 2020

The order in which insurers implement AI technologies could impact how effective they are for the business.
Who's using what in P&C insurance: October 26, 2020

PC360 Staff Writer | October 26, 2020

Insurance technology news from Zurich, LexisNexis and more.
Who's using what in P&C insurance: October 19, 2020

PC360 Staff Writer | October 19, 2020

Insurance technology news from Nationwide, Tokio Marine HCC, Lockton, Farmer's Insurance, Verisk and more.
Who's using what in P&C insurance: October 12, 2020

PC360 Staff Writer | October 12, 2020

Insurance technology news from Duck Creek Technologies, Verisk, Burns & Wilcox, Nationwide, Swiss Re and more.
5 tips for insurers for optimizing AI/ML during COVID-19

Ryohei Fujimaki | October 08, 2020

Here's how COVID-19 has impacted artificial intelligence and machine learning deployment in the P&C insurance industry.
InsurTechs provide the COVID-19 perspective carriers need now

Bruce Simpson | October 07, 2020

The thoughtful mix of tech and strategy in the InsurTech sector provides a lesson for businesses amidst a crisis.
InsurTech funding strong in 2020 despite COVID-19 disruptions

Andrew Lerner | October 05, 2020

As long as InsurTech valuations remain robust, compelling opportunities to acquire traditional insurance companies at lower valuations will continue.
Who's using what in P&C insurance: October 5, 2020

PC360 Staff Writer | October 05, 2020

Insurance technology news from Agero, Wawanesa Insurance, Argo Pro and more.
The role of insurance data in telematics and IoT

Harbert Bernard | September 29, 2020

Insurance companies must connect and make sense of all the data it collects to achieve a complete 'Customer 360' profile.
Is your agency a victim of oversharing?

Kitty Ambers | September 28, 2020

As insurance professionals, the protection of client data must be a critical consideration when selecting technology solutions.
Who's using what in P&C insurance: September 28, 2020

PC360 Staff Writer | September 28, 2020

Insurance technology news from Mennonite Mutual, AmTrust Financial, ONE Insurance and more.
How COVID-19 accelerated the move toward insurance agility

Frank Trainer | September 15, 2020

Tech upgrades pushed by the pandemic will lead to more efficient operations, happier employees, and enhanced collaboration and innovation.
Who's using what in P&C insurance: September 14, 2020

PC360 Staff Writer | September 14, 2020

Insurance technology news from Aviva, Toast, Hippo and more
Who's using what in P&C insurance: September 7, 2020

PC360 Staff Writer | September 07, 2020

Insurance technology news from USAA, Central Insurance, Protecdiv and more.
Who's using what in P&C insurance: August 31, 2020

PC360 Staff Writer | August 31, 2020

Insurance technology news from Church Mutual, Topa Insurance Company, Snapsheet and more.
4 questions to ask about your agency management system

Zach Weeks | August 27, 2020

These questions can help guide insurance agency owners towards the right solution for their operation and clients.
Insurers are adapting new digital payment capabilities

Karen Furtado | August 27, 2020

Insurance customers want claims payments at the 'speed of light.' Will insurers deliver?
Who's using what in P&C insurance: August 24, 2020

PC360 Staff Writer | August 24, 2020

News from EIS Group, Sapiens, Loadsure, Origami Risk, and more.
P&C insurers are using innovation to build resilience in 2020

Erwann Michel-Kerjan | August 17, 2020

Digital distribution is no longer just a differentiator. It's a matter of survival for insurance carriers.
Who's using what in P&C insurance: August 17, 2020

PC360 Staff Writer | August 17, 2020

News from Semsee, Origami Risk, BITS, and more.
The true cost of a non-digital P&C claims process

Zviki Ben Ishay | August 13, 2020

Insurance providers may be losing funds during the claims process as a result of out-dated legacy platforms.
How a Smart Home Is the Secret to Reducing Property Risk

Notion (Sponsored) | August 12, 2020

The smart home insurance market has transformed in recent years, and it's clear that a one-size-fits-all approach no longer works.
Who's using what in P&C insurance: August 10, 2020

PC360 Staff Writer | August 10, 2020

News from IAT Insurance Group, Valkyrie, Sapiens, and more.
Insurer strategies to manage new communication technology

Mark Breading | August 07, 2020

The big question for insurers is how to leverage the right mix of technology options across the enterprise.
Virtual delivery: The new normal for InsurTech operations

Matt Foster | August 03, 2020

System implementations for insurers once conducted in-person are now handled remotely, offering access to broader resources.
Digital technology adoption steady among independent agencies, brokerages

Denny Jacob | July 23, 2020

A study shows 51% of agencies and brokerages have a digital strategy; however, smaller agencies are less likely to have one.
Report: Companies' investments in RMIS are on the rise

Heather Turner | July 21, 2020

A new report finds that one-third of employers are investing more than $100K annually in risk management information systems as capabilities expand.
Coretech (finally) lets insurers leverage InsurTech innovation

Tony Grosso | July 20, 2020

In the new digital insurance ecosystem, everything — from capabilities and services to product offerings — is connected to the customer experience.
Who's using what in P&C insurance: July 13, 2020

Denny Jacob | July 13, 2020

News from Insuritas, Petplan, Beazley, and more.
Who's using what in P&C insurance: June 29, 2020

Denny Jacob | June 29, 2020

News from Clearcover, CGI, Ebix Inc. and more.
Who's using what in P&C insurance: June 15, 2020

Denny Jacob | June 15, 2020

News from FBAlliance Insurance, Sapiens, Arbitration Forums, and more.
COVID-19 highlights why insurers need to push for greater technology adoption

Denny Jacob | June 15, 2020

Despite all the negative consequences of COVID-19, insurance opportunities still exist for agents & brokers.
Balancing insurance technology & personal service

Tom Slimak | June 05, 2020

As carriers look to reduce overhead, the use of InsurTech and other cost-effective measures may increase.
Geocoding: The key to gaining an edge in property underwriting

Mark Breading | June 02, 2020

Building-based geocoding offers the precision needed to close the $43B value-at-risk gap insurers face using outdated technologies.
Don't miss the new InsurTech Center channel and newsletter

Elana Ashanti Jefferson | June 02, 2020

This refreshed offering from PropertyCasualty360 reflects the many ways insurance carriers and technology partners are revolutionizing how risk is managed and covered.
Who's using what in P&C insurance: June 1, 2020

Denny Jacob | June 01, 2020

News from the Texas Department of Insurance, HawkSoft, Veruna, and more.
System makeover: Insurance technology market update

Denny Jacob | June 01, 2020

The pros outweigh the cons for insurance carriers and agencies looking to make technology upgrades in 2020.
Helping insurance professionals adapt in changing times

PC360 Staff Writer | May 29, 2020

When you think about change, you have to be secure about the direction you want to go, says AVYST's Chief Growth Officer Kitty Ambers.
Workers' comp professionals share their predictions for the industry's future

Denny Jacob | May 28, 2020

COVID-19 brought new questions to the workers' comp industry and can help illuminate what the market will have to face down the road.
Who's using what in P&C insurance: May 25, 2020

Denny Jacob | May 25, 2020

News from First Choice Agents Alliance, AIG, Great Bay Insurance and more.
The pandemic pushed automated processes but altered risks

Les Shaver | May 20, 2020

The exposure of supply chain weaknesses spurred investments in automation at warehouses and other businesses. Now what?
Who's using what in P&C insurance: May 18, 2020

Denny Jacob | May 18, 2020

News from GuideOne Insurance, SmartInsured, Tokio Marine and more.
How insurer innovation is supporting adjusters during the pandemic

Samir Gulati | May 18, 2020

The property & casualty industry has benefited by stepping up innovation during the COVID-19 crisis.
COVID-19 supercharged insurance industry digital adoption

Jason Verlen | May 11, 2020

The pandemic catalyzed carriers to reset priorities and accelerate greater adoption of digital tools for claims processing.
Who's using what in P&C insurance: May 11, 2020

Denny Jacob | May 11, 2020

News from AgencyZoom, CSE Insurance Group, Transunion and more.
Measure what matters: Building a customer feedback program that works

Mathieu Pirio | May 11, 2020

Now more than ever, maintaining a tight feedback loop will be key (and the learnings relevant for years to come).
Claims Connection keeps adjusting pros 'connected'

Patricia L. Harman | May 05, 2020

Insurance professionals can access the latest industry information by subscribing to NU PC360's weekly, claims-focused newsletter.
Who's using what in P&C insurance: April 27, 2020

Denny Jacob | April 27, 2020

News from GEICO, Sompo International, Vertafore and more.
Celent presents 2020 Model Insurer Awards

Rosalie Donlon | April 27, 2020

The annual Model Insurer program recognizes the use of technology the 'epitomizes best practices.'
The future of insurance lies in human/machine teams

Dennis Toomey | April 23, 2020

AI can bring huge benefits to the insurance industry. But for that to happen, industry leaders need to start approaching tech with a team mentality.
Digital transformation in a time of crisis

Jim Caruso | April 21, 2020

The need for digital transformation becomes even more urgent during a period of dramatic change and great uncertainty.
Going digital: Redefining insurance technology

Jonathan Phillips, Raman Kumar and Sumit Taneja | April 14, 2020

Managed digital business services can play a key role in transformation as insurers explore new tools.
Who's using what in P&C insurance: April 13, 2020

Denny Jacob | April 13, 2020

News from Intellagents, Guy Carpenter, Illinois Mutual, Kin, Hiscox and more.
5 ways insurers can accelerate InsurTech ROI

Manish Khetan | April 07, 2020

Insurance carriers, agencies and executives should be wary of the 'rip and replace' approach to digitization.
3 trends affecting claims investigations

Timothy D. Christ | April 06, 2020

An increased focus on technology is changing how claims are examined and resolved, allowing insurers to provide expedited service to policyholders.
Elevating digital accessibility as a user experience pillar

Greg Williams | March 30, 2020

Failure to pay attention to accessibility can have several negative ramifications.
Who's using what in P&C insurance: Mar. 30, 2020

Denny Jacob | March 30, 2020

News from Delta, One Inc, Sapiens International Corporation, Duck Creek Technologies and more.
Setting a strategic course for InsurTech transformation

Vivek Sethia | March 30, 2020

There are numerous decisions to make when implementing new technology and CEOs are expected to set a successful strategic course.

5 cybersecurity threats to watch in 2021

Steve Durbin | January 22, 2021

Cybercrime is expected to have a worldwide cost of $6 trillion in damages this year.

Five ways the Biden administration could impact cyber insurance

Asaf Lifshitz | January 20, 2021

Recent remarks from the newly inaugurated president have alluded to a greater government presence in cybersecurity arenas.
Three steps to strengthen your supply chain

Amanda Fennell and Yvan Foonde | January 19, 2021

Third-party cyber risk is among the fastest-growing security risks today. Here's how to mitigate these threats.
Challenges and opportunities for brokers placing cyber risk

Heather A. Turner | January 19, 2021

The complexities of cyber insurance are far-reaching but growth awaits brokers who tap into this rapidly evolving market.

SolarWinds breach: Unraveling insurance, risk implications

Emily Payne | January 18, 2021

The full impact of the massive cybersecurity event involving the American software company SolarWinds is beginning to come into view.
2020's top 10 egregious password blunders

Steve Hallo | January 06, 2021

Discover the most egregious password practices deployed during 2020 and pick up a few online safety tips for 2021.
Cyber insurance trends to look for in 2021

Trent Cooksley | January 05, 2021

The cyber insurance industry is rapidly evolving, opening doors for stronger relationships between insurers and policyholders.
Managing increasing interconnectivity's impact on businesses

Thomas Kang | December 29, 2020

Allianz reveals the biggest threats to corporate security today and offers tips to help prevent a cyberattack.
Small businesses become big targets for cybercriminals

Britany Malkin | December 28, 2020

It's time to educate clients to improve security monitoring and mitigate cyber-related losses as employees continue to work from home.
Biometric data privacy laws & exposures

Ted Stefas | December 21, 2020

As more states consider privacy laws dealing with biometric data, brokers should encourage their clients to handle such information with care.
Insurers: Help protect client data during holiday shopping crunch

Paige Schaffer | December 18, 2020

Give insurance and risk management clients peace of mind by making sure they know how to protect their personal information.
Managing virtual health care risks in the digital health revolution

Keri Marmorek | December 17, 2020

The expansion of digital health is creating new risks and a new claims environment for health care providers. Here's how to adapt.
Explosive cybercriminal activity in 2020 will persist in 2021

Danielle Ling | December 16, 2020

Ransomware attacks increased by 40% globally in 2020, but that rate nearly quadrupled in the U.S. with a 139% surge.
Insurance under fire: Deepfakes and cyberattacks run rampant

Marivi Stuchinsky | December 14, 2020

Cybercriminals are well aware that insurance companies possess a trove of customers' personal and financial information.
When hackers go to school

Patricia L. Harman | December 14, 2020

Remote learning has become the target of many hackers, exposing school systems, teachers, students, and their families to new risks.
More holiday shoppers will buy online in 2020 despite cyber fears

Heather A. Turner | December 09, 2020

Two-thirds of Americans are concerned about their information being compromised by a data breach this holiday season.
Ransomware: A growing threat to organizations of all sizes

Lauren Winchester | December 08, 2020

This year's uptick in ransomware attacks is problematic for insurance professionals and policyholders alike. Here's how to respond.
Putting 2020 in the rearview mirror — Part 1

Patricia L. Harman | December 08, 2020

Riots, wildfires, cyberattacks, hurricanes and the coronavirus were at the forefront of an active year filled with insurance claims.
5 ways to maximize a cybersecurity exercise

Steve Durbin | December 01, 2020

For insurance brokers, testing your company's cyberattack defenses is vital to identifying weaknesses and creating a recovery strategy.
How the fight against COVID-19 is transforming data reporting

Sam Klietz | November 25, 2020

The latest emergency management technology is improving data collection and quality.
Businesses should brace for new U.S. privacy regulations, enforcement

Cassandra Gaedt-Sheckter, Alexander H. Southwell and Ryan Bergsieker | November 25, 2020

The continuing shift in privacy law will significantly impact businesses' compliance efforts and operational risks, as well as individuals' expectations.
Insurers need to master data security now more than ever

Ron Bennatan | November 20, 2020

With all the potential for good introduced by cloud migration, there are still security concerns that must be addressed.
Insurance implications of the rapid adoption of telemedicine

Tim Boyce | November 19, 2020

Several liability exposures are likely to arise in light of the rapid adoption of telemedicine during the COVID-19 pandemic.
Insurance Speak: Managing today's cybersecurity risks

Patricia L. Harman | November 04, 2020

Joshua Motta, CEO and founder of Coalition, discusses the rise of ransomware, who's being targeted, and how hackers are executing their attacks.
Is your password on the wall of shame?

Mike Bechtel | October 30, 2020

Help your insureds and employees create stronger passwords by following six simple steps.
'Tricks-n-treats' keeping cyber insurers awake this Halloween

Lindsey Nelson | October 29, 2020

2020 has been a hair-raising year for cyber risks.
5 cybersecurity events that keep CEOs up at night

Michelle Drolet | October 26, 2020

With ransomware and phishing attacks on the rise, companies must continuously focus on cyber risks to protect assets and customers.
Ransomware: 'To pay or not to pay' is not the question

Michel Sahyoun, QuisLex | October 23, 2020

Historically, ransomware attacks were focused on the payoff, not acquiring information. That changed in late 2019.
Advisory pushes companies to seek FBI guidance with cyberattacks

Frank Ready | October 22, 2020

Businesses may be reluctant to approach federal agencies in the wake of an attack over fears of losing control over the investigation.
5 steps to recovering from a ransomware attack

Stu Sjouwerman | October 20, 2020

Ransomware attacks have grown in frequency and severity this year with an average cost of $4.4 million.
Financial institutions a top target for COVID-era cyberattacks

Laurie Iacono and Keith Wojcieszek | October 09, 2020

Here are six best practices for strengthening cybersecurity in a work-from-home world.
What has COVID-19 taught us about cybersecurity?

Danielle Ling | October 05, 2020

Hacking and phishing activity increased by 37% in the first two months of the pandemic.
Pandemic should prompt insurers to reexamine cybersecurity

Sam J. Friedman and Nikhil Gokhale | September 29, 2020

Many companies are accelerating their digitization efforts. These sudden shifts compound cybersecurity issues.
Growth in 5G and IoT presents new 'physical' cyber threats

Camilla Walker | September 23, 2020

Cyber-related incidents resulting in damage to physical property have the potential to become an issue as big as data theft or ransomware in the next few years.
Facial recognition tech company challenges privacy class actions

Amanda Bronstad | September 21, 2020

Clearview AI, which provides photographic information to law enforcement, faces nearly a dozen privacy class-action lawsuits in New York and Illinois.
HSB study: Smartphones, connected tech invite cybercrime

Timothy Zeilman | September 18, 2020

The proliferation of connected technologies in homes and phones provide new pathways for hackers and other bad actors. Insurance can help.
Inside the proposed New York Privacy Act

Viola Trebicka, Serafina Concannon and Sophia Qasir | September 10, 2020

New York promises to change the privacy landscape with its proposed bill, increasing consumer protections as well as compliance burdens on companies.
How fraudsters use 'fake news' and social media to misinform

Perry Carpenter | September 04, 2020

Junk news is far more likely to go viral and the bad guys know it.
'Gotcha — you've been hacked!': Handling a cyber claim

Graeme Newman | September 02, 2020

Successful cyberattacks can lock down data and computer access, and stop a company's operations in seconds.
Cybersecurity, workers' comp and the defense supply chain

Jim McConnaughhay | September 01, 2020

WCI Cybersecurity Forum will examine updated federal cybersecurity regulations that impact workers' comp.
Scammers grow more scrupulous during COVID-19 pandemic

Melanie Waddell | August 28, 2020

Con artists follow the headlines, so it should be no surprise that COVID-related scams are on the rise.
FBI tips to avoid 'Business Email Compromise' fraud

Shari Claire Lewis | August 27, 2020

A recent report from the FBI's Internet Crime Complaint Center found that email fraud resulted in the highest reported losses.
The fine print: California finalizes, enacts data privacy rules

Mike Scarcella | August 26, 2020

Proposition 24, the California Privacy Rights Act, was written by many of the same proponents of the Consumer Privacy Act.
Five major challenges of insurance digital transformation

Priya Merchant | August 26, 2020

Insurance players must become accustomed to these challenges as a way of doing business to thrive — and survive.
Hackers can now unleash physical damages, personal injury

Michael H. Sampson | August 25, 2020

Here's how insurance pros can help prepare clients for a dangerous and costly 'cyber-physical attack.'
Online learning comes with its own risks, insurance needs

Heather Schaaf | August 24, 2020

Since 2005, U.S. schools have lost 24.5 million records in data breaches.
Prepare for slower data breach detection, higher costs with remote workforce

Victoria Hudgins | August 17, 2020

As more remote employees spread corporate data across personal electronics and services, data incident monitoring and compliance will be hindered.
Beware of phishing scams

Patricia L. Harman | August 13, 2020

Smart fraudsters are using emails that appear to be from reputable companies to capture personal data.
How COVID-19 has impacted international data privacy laws

Victoria Hudgins | August 07, 2020

Some countries are acknowledging the pandemic's business disruption by altering plans for new privacy legislation.
IT issues as insurance shifts to a permanent remote workforce

Marivi Stuchinsky | August 06, 2020

Many insurance carriers do not have the digital tools and platforms available to enable employees to work entirely remotely.
New tools for managing cybersecurity

Michelle Drolet | July 30, 2020

With malware continuing to grow even more sophisticated, insurers and their clients are finding new tools to address these risks.
Legislation affects breaches involving insureds' information

Thomas Moran | July 28, 2020

Virginia's new Insurance Data Security Act imposes monitoring, reporting and disclosure requirements for carriers handling policyholder data.
A dozen steps: Insurance agency cybersecurity compliance

Elana Ashanti Jefferson | July 27, 2020

The Big "I" Agents Council for Technology recently updated its free cybersecurity guide for insurance agencies. It includes these insights.
Deducting tax deceit before 2020's late filing deadline

Paige Schaffer | July 10, 2020

Those who file their tax returns last-minute are at a greater risk of becoming identity theft victims.
'The New Normal': Fraudster paradise, insurer nightmare

Mark Horne | July 09, 2020

Fighting fraud in the call center can be particularly challenging for property and casualty insurance providers.
7 ways cyber criminals target seniors — and how to stop it

Elana Ashanti Jefferson | June 26, 2020

June is National Elder Abuse Awareness Month. Generali Global Assistance is using the time to educate about how cyber criminals target seniors.
5 keys for SME cyber insurers to improve insured protection and loss experience

Josh Riley | June 18, 2020

Insurers' basic services aren't providing adequate protection against the cyber exposures small and mid-sized businesses now must address.
Insurance Speak: What makes fraudsters tick?

Patricia L. Harman | June 17, 2020

A new podcast takes listeners inside the mind of a fraudster, including how they view insurance fraud and why they think they will succeed.
10 insights from the 2020 Verizon Data Breach Investigations Report

Elana Ashanti Jefferson | June 09, 2020

Risk managers and insurance pros can use these takeaways to help prepare clients for today's top cybersecurity threats.
Insurance pros can help keep children safe in a virtual world

Guy Russ | June 05, 2020

Here's how organizations offering virtual summer programs can keep youngsters away from cyber threats.
Don't miss the new InsurTech Center channel and newsletter

Elana Ashanti Jefferson | June 02, 2020

This refreshed offering from PropertyCasualty360 reflects the many ways insurance carriers and technology partners are revolutionizing how risk is managed and covered.
FTC commissioner outlines wishes for federal privacy law

Dan Clark | May 28, 2020

Consumers should be on equal footing for the rights and benefits they receive under federal law, Christine Wilson explained.
Stand-alone cyber insurers need more agents and brokers

Sam J. Friedman and Julie Bernard | May 12, 2020

Insurers may need to reconsider the product's design, pricing and marketing strategy to get their distribution force more enthusiastically on board.
Alert clients, colleagues to these COVID-19 insurance scams

Elana Ashanti Jefferson | May 11, 2020

Seniors and remote workers are both being targeted by scammers who play on people's pandemic fears.
Cyber basics in a connected world

Karen Sorrell | May 04, 2020

How well do you understand today's cyber risks?
Study signals inconsistent data breach compliance costs

Helen Nuttall | April 30, 2020

Insureds should have some sense of where their biggest data security risks lie in order to satisfy government compliance guidelines and avoid large fines.
It's time to shift the market dynamic in cybersecurity coverage

Diane Reynolds, Joyce Boyle and Bradford Meisel | April 24, 2020

This is how insurers can best manage cyber liability and help insureds comply with cybersecurity laws.
Adopting working privacy protections on company devices

Karen Hertz, Hertz Legal | April 14, 2020

The response to COVID-19 has the power to define how companies and their employees should operate in the work-from-home world.
The unexpected ways cyber risk impacts your business

Denny Jacob | April 01, 2020

Aon's latest cyber risk report focuses on six lesser-known threats.
Public entities are under (cyber)attack

Denny Jacob | March 25, 2020

No one is immune to cyberattacks, but the risks are only expected to increase in the coming years.
Many companies still lacking in data breach readiness

Sue Reisinger | March 09, 2020

One expert says clients are not preparing enough by practicing data breach drills and updating their response plans.
Three password management terms insurers should know

Kevin Baker | February 25, 2020

Better password management can smooth out insurance agency business processes and enhance security.
How the CCPA is impacting corporate information management

Victoria Hudgins | February 11, 2020

Legal experts predict the California Consumer Privacy Act could lead to a patchwork of varying privacy laws in the U.S.
What to watch for in cybersecurity this year

Heather Turner | January 28, 2020

Aite Group outlines ten trends that could change the cybersecurity landscape in 2020.
Reading the fine print: What insurers need to know about the CCPA

Kirk J. Nahra and Ali A. Jessani | January 24, 2020

Understanding the scope of CCPA's exemptions will be critical for insurance companies to achieve compliance.
10 biggest data breaches from the past decade

Denny Jacob | January 21, 2020

Of the 15 largest data breaches in history, 10 took place in the 2010s, according to Business Insider.
Data privacy: Building compliant and adaptable systems

Tomas Suros | January 13, 2020

Companies should view data privacy as an overall framework and adopt a holistic response to compliance.
Anticipating the first NYDFS cybersecurity enforcement actions

Matthew L. Levine | January 10, 2020

First issued in March 2017, 'Part 500' contained a two-year implementation period and has been fully effective for about nine months.
The NextWave of insurance: Trillion-dollar risks and opportunities

Nikhil Lele and Ed Majkowski | January 06, 2020

Research from EY NextWave Consumer Financial Services says shifting trust dynamics will move $11.3 trillion in assets in the next five years.
2020 Insurance Outlook: Insurers adapting to a volatile economy

Sam J. Friedman and Gary Shaw | December 31, 2019

Insurers are likely to face fundamental challenges in the decade ahead as many strive to reinvent products, technologies and business models.
Equifax data breach judge approves $77.5M in legal fees

Nate Robson | December 24, 2019

More than 400 cases were filed across the nation following Equifax's September 2017 announcement of the unprecedented breach.
The importance of next-level security for modern, mobile agents

Alex Falls | December 17, 2019

With 81% of Americans now relying on smartphones, agents know mobile has become a mandatory channel for connecting with customers.
5 workforce learning trends and 5 predictions for 2020

Katie Kuehner-Hebert | December 09, 2019

To harness the full power of AI and big data, organizations need a data-driven culture and to reshape their workforce.
Summoning the demon: The new risks of artificial intelligence

Richard Wickliffe, CPCU, CLU, ARM | December 09, 2019

The first incident of AI voice fraud allowed criminals to mimic a CEO's voice and steal over $200,000.
Merck cyberattack's $1.3 billion question: Was it an act of war?

David Voreacos, Katherine Chiglinsky and Riley Griffin | December 05, 2019

Merck was stunned when most of its insurers denied cyber coverage. Why? Because its policies excluded another risk: an act of war.
5 harsh truths about ransomware attacks

Frank Ready | December 05, 2019

Here are some things that may be helpful to think about before your next ransomware attack.
Cyber risks: Beware of the insurability gap

Rajeev Gupta | December 03, 2019

Cyber coverage represents a significant growth opportunity for many insurance providers — brokers, insurers and reinsurers alike.
10 digital tips for secure holiday shopping

Heather A. Turner | December 02, 2019

More than 50% of shoppers will buy online this holiday season, creating a breeding ground for cybercriminals looking for easy targets.
How to avoid becoming the next phishing victim

David Trepp, BPM | November 27, 2019

While computer systems have firewalls and anti-malware protections, one user with valid credentials can cut right through those safeguards.
Blossoming cannabis industry faces unique cyber risks

Victoria Hudgins | November 25, 2019

Some states' seed-to-sale tracking and identification requirements make the legalized cannabis industry easy prey for hackers.
Cybersecurity for giving season

Craig Huss | November 25, 2019

As charitable giving ramps up, churches and other nonprofits should assess and strengthen their security measures.
Third-party data breaches continue to put law firms at risk

Christine Simmons | October 21, 2019

Records show that law firms' relationships with third-party vendors are a frequent point of exposure to cyber breaches and accidental leaks.
How to protect insurance data against creative thieves

Brad Lipic | October 21, 2019

Insurers have may have defenses. One problem: The bad guys know about the defenses.
Insurers impacted by proposed rules governing 'sensitive personal data'

MP McQueen | October 15, 2019

The law expands jurisdiction of the Committee on Foreign Investment in the U.S. over transactions involving data-rich businesses.
What to 'get right' in the era of privacy, data ownership

Emad Isaac | October 15, 2019

Technology is playing a bigger role in a number of insurance areas, including targeted marketing, quoting and claims.
The ocean marine insurance market is awash in opportunity

Elaine Stattler | October 09, 2019

With careful planning, agents and brokers can find safe harbors in the ocean marine insurance market.
Time for insurers to be smarter about privacy

Sam J. Friedman | September 26, 2019

Here are four steps carriers can make to capitalize on a wider variety of data sources for their own benefit as well as the benefit of consumers.
Preparing for the inevitable data breach

Paige Schaffer | September 26, 2019

Consumers are looking for ways to reduce their online risk. Your insurance organization is one they'd likely turn to.
It's time to take third-party risk seriously

Mark Sangster | September 16, 2019

In the hustle and bustle of daily business, third parties often become overlooked or unwitting accomplices in criminal activities.
How the auto insurance industry will adapt to driverless vehicles

Rick Moore and Billy Hobson | August 23, 2019

Caution ahead: Auto insurers must plan now to handle potential disruptions brought on by autonomous vehicles.

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