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PropertyCasualty360’s InsurTech Center explores how innovative technologies are revolutionizing the business landscape and enabling insurance executives, carriers, agents, brokers, actuaries, risk managers and underwriters to thrive in the Digital Age.
Christine G. Barlow, CPCU | June 22, 2021
How self-driving cars affect liability assignment will be the top question for insurers to answer.
Chris Ewing | June 22, 2021
Claims present a timely and important opportunity for insurance carriers to improve customer satisfaction and profitability.
Natasha Chilingerian | June 22, 2021
In the U.S., digital fraud attempts across the financial services industry increased 109% during the research period.
Peter Steinfeld | June 21, 2021
Preparation is critical to keeping employees safe and maintaining business continuity.
PC360 Staff Writer | June 21, 2021
Insurance technology news from Coalition, Farmers Insurance, Acrisure and more.
PC360 Staff Writer | June 18, 2021
News from MarshBerry, Hub International, Acentria Insurance and more.
Steve Levine | June 18, 2021
In this second installment, Cortical.io's CMO does a deep dive into the policy review automation ROI equation.
Steve Hallo | June 18, 2021
Providing a seamless journey from call centers and websites to apps is key to offering consumers top-flight digital experiences.
Jason Bogart | June 18, 2021
Insurers that are responsive in their underwriting will attract the best business from their agents.
Steve Levine | June 17, 2021
Automation can speed up processes and free up employees, but what is the true financial return from implementing these systems?
Elana Ashanti Jefferson | June 16, 2021
Winning insurance agencies are spotlighted in a feature that publishes online as well as in our monthly magazine.
Colleen Wells | June 16, 2021
The world is evolving. If insurance product offerings evolve with it, insurers will be better positioned to seize the opportunities that lie ahead.
Laurie Solomon | June 15, 2021
Here's how risk managers can gear up for more extensive and challenging renewal negotiations with insurance carriers.
Brian Levine | June 15, 2021
There continues to be an opportunity for insurers to use digital tools to strengthen loyalty and new customer acquisition.
Elana Ashanti Jefferson | June 15, 2021
Here are key findings from the Porch Group's recent 'State of InsurTech in 2021' report.
OneSpan (Sponsored) | June 14, 2021
In light of widespread acceptance by their customer base, insurers are investing in the digital technologies that will improve their customers' experiences, promote innovation and reduce costs.
PC360 Staff Writer | June 14, 2021
Insurance technology news from Coalition, Insurify, USAA and more.
Dan Burkland | June 14, 2021
P&C insurance carriers are increasingly expected to deliver seamless experiences across the customer journey.
Steve Medeiros | June 14, 2021
Insurers face myriad challenges throughout the auto accident claims process. Streamlined, digital tools can help.
Bryan Falchuk | June 10, 2021
The journeys of startup insurance companies provide useful takeaways on how the industry can propel itself into the future.
Greg Murphy | June 09, 2021
There are five 'fears' that keep even the most seasoned insurance CIOs on their toes. This column covers time and money.
PC360 Staff Writer | June 09, 2021
News from Sapiens, CORE Group, Odie Pet Insurance and more.
Anne Hasenstab and Eric Lough | June 08, 2021
As cyber premiums rise, insurance brokers will face new demand from policyholders seeking alternative quote options.
Craig Stack | June 08, 2021
Here's how authenticated provenance-based images can empower the insurance industry to deliver greater benefits to insureds.
Sathya Sethuraman | June 08, 2021
Leveraging automation can create insurance-organization resiliency, ensure smooth operations, and mitigate cost inefficiencies.
David Gardiner and Grant Mizel | June 08, 2021
Those involved in the claims process are turning to technology solutions to deliver superior cost-effective loss adjusting and claims management services.
PC360 Staff Writer | June 07, 2021
Insurance technology news from MarshBerry, HawkSoft, Bindable and more.
Derek Royster | June 07, 2021
Insurers can help insureds return to work quickly and reduce financial losses by using these methods to manage business interruption claims.
Steve Hallo | June 04, 2021
Plymouth Rock Home Assurance's president and CEO covers everything from consumer experiences to capital markets in a wide-ranging Q&A.
John Welty | June 04, 2021
A comprehensive hotel fire safety program should include a number of preventative tools.
Dogan Kaleli | June 03, 2021
Here's how MGAs can increase their speed-to-market and underwriting process in no time.
Steve Hallo | June 03, 2021
Of insureds who recently filed a claim, nine in 10 feel that home insurance companies work to avoid paying claims "at least some of the time."
PC360 Staff Writer | June 02, 2021
News from Agency Revolution, BMS, payCloud.io and more.
Steve Hallo | June 02, 2021
Telematics can lead to lower and more fair prices, but "guardrails" are needed, Consumer Federation of America reports.
Patricia L. Harman | June 02, 2021
Germania Insurance's Lance Ondrej addresses how to build successful remote & hybrid workforces in this Insurance Speak podcast.
PC360 Staff Writer | May 31, 2021
Insurance technology news from SafeAuto, Root, Inc., GEICO and more.
Zach Weeks | May 28, 2021
How an insurance agency's website functions can be the differentiator in a visitor becoming a lead.
Kim Brown | May 28, 2021
Discover how advanced technology can authenticate if a user is real or something more nefarious.
Max Reyes | May 27, 2021
The insurer's error comes as artificial intelligence faces criticism from those who say it's subject to biases.
Jeff Wargin | May 27, 2021
In today's digitized insurance market, collecting, categorizing and analyzing data is easier and more useful than ever.
Elana Ashanti Jefferson | May 27, 2021
Winners this year will be leading independent agencies in the U.S. that demonstrate innovation, compassion and smarts. Apply by June 18, 2021.
Heather A. Turner | May 26, 2021
A study shows risk management information systems are evolving to address a range of insurance and safety-related needs.
PC360 Staff Writer | May 26, 2021
News from USAA , Arity, American Modern and more.
Rob Blasio | May 25, 2021
Here are the key considerations for professional liability claims management.
Greg Murphy | May 25, 2021
What does digital transformation mean for the insurance industry and what challenges do carriers face?
PC360 Staff Writer | May 24, 2021
Insurance technology news from EXL, Insurity, Cowbell Cyber and more
Paul Williams | May 24, 2021
Loathed across the repair process, discover a new tech-driven proposal to best secondary-towing issues.
Kartikay Mehrotra and William Turton | May 24, 2021
Disclosure of the payment will likely ire U.S. leaders who are unhappy that companies are making large payouts to criminals.
Jeremy Collins | May 21, 2021
For this data to provide real results on performance and safety, everyone across the fleet must understand its value.
Heather A. Turner | May 21, 2021
Similar regulations may arrive in the U.S. sooner than later, but insurers warn the technology is not as reliable as it seems.
Steve Hallo | May 20, 2021
These include risks posed by pandemics, cyberattacks, regulatory changes, and climate change and ESG matters.
Chaz Perera | May 20, 2021
Insurance policyholders now equate faster, more personalized claim experiences with premier carriers.
Jason Bogart | May 18, 2021
For insurance carriers competing for business in the virtual era, strong agent relationships will be essential to their success.
Elana Ashanti Jefferson | May 18, 2021
Increased digitalization should spur insurance executives to be even more sensitive to this risk.
PC360 Staff Writer | May 17, 2021
Insurance technology news from Crawford Technologies, Topa Insurance Group, Mojio and more.
Heather A. Turner | May 17, 2021
Insurers must adopt new technology standards to keep pace with disruptors and attract today's most influential generation.
Sharmila Ray | May 14, 2021
Several commercial P&C insurance carriers have invested in new APIs, data analytics and product lines to gain an edge.
Scott Hammesfahr | May 14, 2021
There are worrying signs that cyber insurers are in retreat, but they must consider more than just loss ratios when evaluating the market.
PC360 Staff Writer | May 12, 2021
News from Duck Creek Technologies, Metromile, Relay Platform and more.
Alyza Sebenius, Jennifer A. Dlouhy and Brody Ford | May 12, 2021
The ransomware attack on the nation's biggest fuel pipeline is pressuring officials to address how to stop debilitating hacks.
Christophe Bourguignat | May 10, 2021
Insurance companies that are able to rapidly adopt this technology in a responsible way will have the upper hand.
John Goodson | May 10, 2021
Insurance customers now expect digital technologies to be universally available.
Elana Ashanti Jefferson | May 06, 2021
How has your insurance agency maintained or improved client relations amidst the industry's many strong headwinds?
Mamta Rodrigues | May 06, 2021
Unforeseen risks are calling for a recalibration of how insurers assess, manage and ultimately prevent risk.
Varun Sood, Vivek Bhakuni and Upendra Belhe | May 05, 2021
Here are five areas that should be insurance customer-care priorities.
PC360 Staff Writer | May 05, 2021
News from Alera Group, IMA Financial Group, Optio Group and more.
Patricia L. Harman | May 05, 2021
Darcy Shapiro of Cover Genius discusses the role of women in insurance leadership, how technology is changing the industry and opportunities for the future.
Steve Hallo | May 05, 2021
Overall, the global insurance industry is expected to reach $7.5 trillion by the end of the forecast period.
American Insurance Marketing & Sales Society | May 04, 2021
Even during a pandemic, niche marketing is a valuable method that insurance agents rely on to grow their business.
Steve Hallo | May 04, 2021
Consumers show satisfaction with automation, but the personal touch remains vital to keeping policyholders happy.
PC360 Staff Writer | May 03, 2021
Insurance technology news from Hyundai, American Family Group, Fundamental Underwriters and more.
Heather A. Turner | May 03, 2021
J.D. Power tracked customer loyalty by calculating the percent of insurance customers shopping in Q1 versus the prior quarter.
Heather A. Turner | April 30, 2021
A recent RIMS LIVE 2021 session discussed some of the issues companies may face when installing video devices.
Tomer Kashi | April 30, 2021
Data challenges, legacy systems and siloed teams prevent insurers from keeping up with the pace of transportation innovation.
C.J. Marwitz | April 30, 2021
Technology vendors are launching "return-to-the-workplace" tools to meet nearly every organization's circumstances.
Heather A. Turner | April 29, 2021
Driver's license details are becoming a hot commodity for bad actors seeking to claim unemployment benefits fraudulently.
Gregory Bailey | April 29, 2021
Insurance marketing messages and brand communications have changed along with the rest of the world.
PC360 Staff Writer | April 28, 2021
News from Next Insurance, BitGo, Chubb and more.
Manish Sharma | April 28, 2021
Accenture research indicates insurance is more advanced than other global industries when it comes to agility and resilience.
PC360 Staff Writer | April 26, 2021
Insurance technology news from Bindable, Onlia, Duck Creek Technologies and more.
Adam Bimson | April 26, 2021
Data also assists in developing a more agile organization, which is especially important at a time when some insurers have had to do more with less.
Steve Hallo | April 23, 2021
Around one-third of WC professionals said predictive analytics will have a massive impact on claims moving forward.
Perry Carpenter | April 22, 2021
A significant breach may slow a company's operations or cause it to cease business entirely.
Frank Ready | April 22, 2021
Not all state privacy laws are the same so company compliance policies must adapt to different landscapes.
PC360 Staff Writer | April 21, 2021
News from MEMIC Group, Sequel Business Solutions, Semsee and more.
Heather A. Turner | April 21, 2021
The new program launching later this year promises 'great prices' to safe drivers while leveraging technology to pay claims quickly.
Andy Yohn | April 20, 2021
Digital transformation can effectively touch all insurance functions.
Steve Hallo | April 20, 2021
Attacks are focused on both consumer-facing and agent-only sites, according to Sontiq.
PC360 Staff Writer | April 19, 2021
Insurance technology news from Semafone, Motus, Ascot and more.
John Chalfant | April 16, 2021
Discover how data exchanges and some regulatory clarity can further bolster auto telematics.
Jason Verlen | April 15, 2021
Through digital solutions, underwriters can increase efficiency, reduce risks, improve performance and elevate the insurance customer experience.
Heather A. Turner | April 15, 2021
Shocking new data shows how insurers are being disproportionately affected by lawsuits filed by Florida homeowners.
Jeff Brown | April 14, 2021
Healthy competition drives creativity and innovation.
PC360 Staff Writer | April 14, 2021
News from Big "I", ReSource Pro, MS Amlin and more.
Kimberly George and Mark Walls | April 13, 2021
A recent webinar brought together experts to discuss how COVID-19 has impacted actuarial models and how risk managers can respond.
Elana Ashanti Jefferson | April 13, 2021
P&C insurance carriers are getting creative about how to put their products in front of new prospects and customers.
Siddharth Garg and Upendra Belhe | April 12, 2021
Property image data has become an important source for insurance carriers.
Timothy D. Christ | April 12, 2021
Technology can reduce claim frequency, assist in determining cause and document evidence for subrogation.
PC360 Staff Writer | April 12, 2021
Insurance technology news from SimpliSafe, Crum & Forster, Insureon and more.
Steve Hallo | April 09, 2021
Hacking incidents impacting a vehicle were reported by one in 10 motorists, an increase of 3% from the year prior.
Elana Ashanti Jefferson | June 16, 2021
Winning insurance agencies are spotlighted in a feature that publishes online as well as in our monthly magazine.
Elana Ashanti Jefferson | June 15, 2021
Here are key findings from the Porch Group's recent 'State of InsurTech in 2021' report.
OneSpan (Sponsored) | June 14, 2021
In light of widespread acceptance by their customer base, insurers are investing in the digital technologies that will improve their customers' experiences, promote innovation and reduce costs.
Bryan Falchuk | June 10, 2021
The journeys of startup insurance companies provide useful takeaways on how the industry can propel itself into the future.
Dogan Kaleli | June 03, 2021
Here's how MGAs can increase their speed-to-market and underwriting process in no time.
Heather A. Turner | May 21, 2021
Similar regulations may arrive in the U.S. sooner than later, but insurers warn the technology is not as reliable as it seems.
Sharmila Ray | May 14, 2021
Several commercial P&C insurance carriers have invested in new APIs, data analytics and product lines to gain an edge.
Patricia L. Harman | May 05, 2021
Darcy Shapiro of Cover Genius discusses the role of women in insurance leadership, how technology is changing the industry and opportunities for the future.
Tomer Kashi | April 30, 2021
Data challenges, legacy systems and siloed teams prevent insurers from keeping up with the pace of transportation innovation.
PC360 Staff Writer | April 21, 2021
News from MEMIC Group, Sequel Business Solutions, Semsee and more.
Elana Ashanti Jefferson | April 13, 2021
P&C insurance carriers are getting creative about how to put their products in front of new prospects and customers.
Zviki Ben Ishay | April 07, 2021
Here are some of the most common reasons insurance companies fail to digitize completely — and how to address them.
Sam J. Friedman | April 05, 2021
Insurers may need to revise goals and strategies to address the growing array of social and economic challenges.
Heather A. Turner | April 02, 2021
The insurance industry is entering its robust conference season. Here are the events to have on your radar this April-June.
Jeff Wargin | March 24, 2021
Machine learning, chatbots and other InsurTech advances are changing the face of insurance.
Elana Ashanti Jefferson | March 22, 2021
Available tax credits and charging stations dictate which U.S. cities are most welcoming to electric vehicles.
Mark Breading | March 15, 2021
Commercial insurers recognize the potential of digitizing assets and the customer experience. Here are the transformative projects underway.
Greg Murphy | March 12, 2021
It's time for insurers to ask themselves how their business is engaging with customers, and how this aligns with the company's overall digital strategy.
Max Drannikov and Charlie Samolczyk | March 08, 2021
Open insurance, while still in its infancy, will drive business revolution by promoting tech-driven collaboration and service-oriented solutions.
Gary Hagmueller | March 02, 2021
AI is expected to mature further this year. With these formulas, insurance carriers can strategically leverage it for the most impact.
Sam J. Friedman and Nikhil Gokhale | March 02, 2021
Insurers are more likely to grow and thrive when they invest in modernizing their underwriting function with new data and technology.
Elana Ashanti Jefferson | February 23, 2021
As of May 2019, the median annual wage for an employee working in technology was $88,240.
Steve Lipinski | February 16, 2021
Insurers are discovering the value of immersive technology to help address current risk control "pain points" in some key areas.
Martin Spit | February 09, 2021
The insurance ecosystem era has arrived.
Danielle Ling | February 03, 2021
Building peer-to-peer connections with carriers has risks and challenges — Jim Dwane of bolt shares how to navigate them.
Elana Ashanti Jefferson | January 27, 2021
These companies are moving the needle on technology adoption in the insurance space.
Dylan Whitehead and Eugene Kolker, Ph.D. | January 26, 2021
Here's how emerging technologies can allow insurers to conduct proactive analyses to aid in the claims process.
Dustin Oxborrow | January 22, 2021
Looking at how artificial intelligence works in commercial insurance can help illuminate the value of this rising technology.
Andy Yohn | January 22, 2021
Insurance ecosystems are helping companies transform, modernize and stay on pace with current trends.
Mark Breading | January 18, 2021
What is clear is that insurers plan to pursue bolder strategies in distribution, product, underwriting, claims, and operations this year.
David Ascher and Troy Korsgaden | January 14, 2021
Insurance carriers that answer 'no' to at least three of the questions in this article should consider pursuing large-scale reorganization.
Kate Stillwell | January 13, 2021
Extending parametric insurance to consumers provides insurers with an immediate, data-triggered option for claims payments.
Heather A. Turner | January 06, 2021
Here are the P&C insurance events to have on your radar this January through March.
Nick Frank and Wei Ke | January 04, 2021
Expect a hardening environment in the year ahead with fewer policies, higher premiums and restrictive coverage.
Elana Ashanti Jefferson | December 30, 2020
InsurTechs may find their startup capital goes further in one of 'underrated tech cities.'
Kitty Ambers | December 28, 2020
As you look to the New Year, think about what went well, what didn't go so well, and what to change going forward.
Michael Flanagan | December 15, 2020
Today's insurance customers fully expect fast, easy-to-use platforms that do not bog down their busy lives.
Steve Hallo | December 09, 2020
More than 30% of consumers are showing interest in UBI coverage as they are driving less due to the pandemic.
Elana Ashanti Jefferson | December 04, 2020
This insurance-technology executive aims to update the many manual, inefficient processes that he says still plague the industry.
Steve Hallo | December 03, 2020
Forrester Research forecasts four trends insurers should watch in 2021.
Elana Ashanti Jefferson | November 30, 2020
This installment of the NU/PIA Independent Agent Survey will provide a one-of-kind look at the demands on today's insurance agents.
Danielle Ling | November 25, 2020
News from Aon, AXA XL, Zywave and more.
Tal Daskal | November 24, 2020
Digitization can't occur in a vacuum. Its success hinges on an insurer's ability to harness an innovative mindset at every level of the organization.
Jen Wingate | November 17, 2020
Brands like Amazon and Zappos have changed the way insurance consumers expect us to market and interact with them.
PC360 Staff Writer | November 16, 2020
Insurance technology news from AXA XL, Sapiens, Brown & Brown, Nationwide, Hiscox and more.
Mike Connor | November 13, 2020
Here are the challenges insurance incumbents face in securing the tools needed to better keep up with our changing world.
Danielle Ling | November 12, 2020
Seth Preus, CEO of Mivation, explains how gamification can help agencies fuel engagement, motivation and productivity.
Danielle Ling | November 11, 2020
News from CRC Group, Fox School of Business, RIMS and more.
Monica Spigner | November 10, 2020
Using data to gain a deeper understanding of policyholder behavior can be one of the most effective means of building trust with insureds.
Mark Breading | November 10, 2020
Insurers are facing compelling reasons to expand distribution beyond the tried and true channels.
Tom Harrington | November 09, 2020
Most businesses overestimated their digital readiness and ability to handle the surge of customer requests triggered by the pandemic.
Heather A. Turner | November 06, 2020
Blueprint Two outlines the next phase of Lloyd's strategy to build the world's most advanced insurance marketplace.
Elana Ashanti Jefferson | November 06, 2020
The risk management and insurance sectors were given the gift of time this year to strategize the best approach to driverless cars and trucks.
Danielle Ling | November 04, 2020
News from Risk Strategies, InsurTech NY, Progressive Insurance and more.
Kyle Schmitt and Robert Lajdziak | November 03, 2020
Customer service and reputation, not price, drive renewals in the homeowners insurance market.
Gregory Bailey | October 27, 2020
Here are four ways to navigate social media without jeopardizing your brand.
Kathryn Loheide | October 27, 2020
Insurance leaders have to rethink how teams communicate and collaborate to drive increased value to their customers.
Bruce Carnegie-Brown | October 26, 2020
Here, the Lloyd's chairman writes about how insurance products and structures must evolve to help society deal with the pandemic's impact.
Adam Hide | October 22, 2020
Insurance plans are helping to position micromobility companies for future success.
Danielle Ling | October 21, 2020
In the final episode of a four-part series, marketing expert Peter van Aartrijk breaks down the greatest component in building a successful brand.
Danielle Ling | October 21, 2020
News from Patra, CFC, Mercury Insurance and more.
Sophia Yen and Grace Vandecruze | October 16, 2020
Insurance leaders must lean in, step up, and raise their voices to continue the industry's noble purpose.
Danielle Ling | October 14, 2020
News from Burns & Wilcox, Chubb, NFP, The Zebra and more.
Danielle Ling | October 13, 2020
2020 has been an active year for Sedgwick's leadership teams. Three promotions are the latest in a series of recent appointments.
Danielle Ling | October 07, 2020
News from MyFloodInsurance.com, The Hanover, DeForest Group, and more.
Heather A. Turner | September 30, 2020
Here are the P&C insurance events to have on your radar this October through December.
Danielle Ling | September 30, 2020
News from USI Affinity, AXA XL, Travelers Companies and more.
Matt Foster | September 30, 2020
Specialty claims tend to run longer than traditional P&C claims due to the amount of data attached to the file.
Zviki Ben Ishay | September 24, 2020
"There is a time for everything: a time for human guidance and a time for digitization," says this contributor.
Danielle Ling | September 23, 2020
News from CFC, Beazley, Zurich North America and more.
WSIA | September 15, 2020
The event will focus exclusively on how tech is impacting the wholesale, specialty and surplus insurance lines industry.
Danielle Ling | September 09, 2020
News from One80 Intermediaries, Ryan Specialty Group, Cowbell Cyber and more.
Priya Merchant | September 02, 2020
The pandemic is forcing insurance pros to reevaluate their digital initiatives to figure out what to start, continue, or stop.
Danielle Ling | August 26, 2020
News from CFC, Wagmo, Crum & Forster and more.
Doug McElhaney | August 21, 2020
A recent analysis by McKinsey & Co. identified five levels of insurance-pricing innovation and transformation.
Danielle Ling | August 21, 2020
Successful marketing is what causes a client to choose one broker over another.
Danielle Ling | August 19, 2020
In part three of this podcast series, marketing expert Peter Van Aartrijk shares the 'Powers' involved in creating a strong insurance brand.
Notion (Sponsored) | August 12, 2020
The smart home insurance market has transformed in recent years, and it's clear that a one-size-fits-all approach no longer works.
Alex Zuckerman | August 04, 2020
One of Blockbuster's biggest failures was that it failed to harness the latest technology to achieve digital transformation.
Mark Breading | July 30, 2020
How do these two companies compare in leading insurance-industry transformation?
Doug Carsley, Yulu Shi and Lisa Smith | July 22, 2020
Insurers are increasingly leap-frogging traditional products with new approaches to avoid processing costs and keep claims cycles short and efficient.
Tony Grosso | July 20, 2020
In the new digital insurance ecosystem, everything — from capabilities and services to product offerings — is connected to the customer experience.
Heather Turner | July 17, 2020
The finalists bring "bold ideas to address challenges of the next generation," says Zurich.
Heather A. Turner | July 16, 2020
Lemonade's pet insurance is poised to shake-up a rapidly growing market, with policies starting at $12 a month.
Danielle Ling | July 15, 2020
In this podcast series, marketing expert Peter Van Aartrijk outlines 10 key steps to building a strong insurance brand.
Heather A. Turner | June 29, 2020
Here are the P&C insurance events to have on your radar this July-September.
Betsy Myatt | June 12, 2020
Insurers must find innovative ways to engage and motivate their employees to continue to give back to their communities.
Danielle Ling | June 03, 2020
In a four-part series, marketing expert Peter Van Aartrijk outlines 10 key steps to building a strong insurance brand.
Elana Ashanti Jefferson | June 02, 2020
This refreshed offering from PropertyCasualty360 reflects the many ways insurance carriers and technology partners are revolutionizing how risk is managed and covered.
Allison Bell | June 01, 2020
Adam Elster expects the crisis to slow deals now but boost sales later.
Denny Jacob | June 01, 2020
The pros outweigh the cons for insurance carriers and agencies looking to make technology upgrades in 2020.
Karen Pauli | May 25, 2020
Pandemic coverage disputes have created a challenge for insurance as well as an opportunity to quickly launch innovative new coverage options.
Christopher McLaughlin | May 25, 2020
Here are three ways that technology helps drive innovation in the midst of disruption.
Samir Gulati | May 18, 2020
The property & casualty industry has benefited by stepping up innovation during the COVID-19 crisis.
Jason Verlen | May 11, 2020
The pandemic catalyzed carriers to reset priorities and accelerate greater adoption of digital tools for claims processing.
Denny Jacob | April 30, 2020
The twelve successful teams were selected after presenting their ideas during a virtual pitch day on April 2.
Vivek Sethia | March 30, 2020
There are numerous decisions to make when implementing new technology and CEOs are expected to set a successful strategic course.
Charlie Newark-French | March 20, 2020
Insurance forms, documents and supplemental materials won't be going away anytime soon.
Sumit Taneja and Rupesh Malik | March 20, 2020
The emerging roles of AI technologies for the insurance market are creating new opportunities for innovation.
Colleen Wells | March 16, 2020
Too many insurers see digitization as the route to solve specific business problems without realizing that it must be the core of a holistic framework.
Steve Hallo | June 18, 2021
Providing a seamless journey from call centers and websites to apps is key to offering consumers top-flight digital experiences.
Jason Bogart | June 18, 2021
Insurers that are responsive in their underwriting will attract the best business from their agents.
Steve Levine | June 17, 2021
Automation can speed up processes and free up employees, but what is the true financial return from implementing these systems?
Colleen Wells | June 16, 2021
The world is evolving. If insurance product offerings evolve with it, insurers will be better positioned to seize the opportunities that lie ahead.
Brian Levine | June 15, 2021
There continues to be an opportunity for insurers to use digital tools to strengthen loyalty and new customer acquisition.
Dan Burkland | June 14, 2021
P&C insurance carriers are increasingly expected to deliver seamless experiences across the customer journey.
Sathya Sethuraman | June 08, 2021
Leveraging automation can create insurance-organization resiliency, ensure smooth operations, and mitigate cost inefficiencies.
David Gardiner and Grant Mizel | June 08, 2021
Those involved in the claims process are turning to technology solutions to deliver superior cost-effective loss adjusting and claims management services.
Derek Royster | June 07, 2021
Insurers can help insureds return to work quickly and reduce financial losses by using these methods to manage business interruption claims.
Steve Hallo | June 04, 2021
Plymouth Rock Home Assurance's president and CEO covers everything from consumer experiences to capital markets in a wide-ranging Q&A.
Steve Hallo | June 03, 2021
Of insureds who recently filed a claim, nine in 10 feel that home insurance companies work to avoid paying claims "at least some of the time."
Elana Ashanti Jefferson | May 27, 2021
Winners this year will be leading independent agencies in the U.S. that demonstrate innovation, compassion and smarts. Apply by June 18, 2021.
Paul Williams | May 24, 2021
Loathed across the repair process, discover a new tech-driven proposal to best secondary-towing issues.
Chaz Perera | May 20, 2021
Insurance policyholders now equate faster, more personalized claim experiences with premier carriers.
Jason Bogart | May 18, 2021
For insurance carriers competing for business in the virtual era, strong agent relationships will be essential to their success.
Heather A. Turner | May 17, 2021
Insurers must adopt new technology standards to keep pace with disruptors and attract today's most influential generation.
Sharmila Ray | May 14, 2021
Several commercial P&C insurance carriers have invested in new APIs, data analytics and product lines to gain an edge.
John Goodson | May 10, 2021
Insurance customers now expect digital technologies to be universally available.
Varun Sood, Vivek Bhakuni and Upendra Belhe | May 05, 2021
Here are five areas that should be insurance customer-care priorities.
Steve Hallo | May 04, 2021
Consumers show satisfaction with automation, but the personal touch remains vital to keeping policyholders happy.
Heather A. Turner | May 03, 2021
J.D. Power tracked customer loyalty by calculating the percent of insurance customers shopping in Q1 versus the prior quarter.
Gregory Bailey | April 29, 2021
Insurance marketing messages and brand communications have changed along with the rest of the world.
Heather A. Turner | April 21, 2021
The new program launching later this year promises 'great prices' to safe drivers while leveraging technology to pay claims quickly.
Andy Yohn | April 20, 2021
Digital transformation can effectively touch all insurance functions.
Elana Ashanti Jefferson | April 13, 2021
P&C insurance carriers are getting creative about how to put their products in front of new prospects and customers.
Jason Bogart | April 08, 2021
Many independent agents agree that how easy it is to work with a carrier is critical when deciding where to place business.
Awais Farooq | April 05, 2021
Three tips will help claims departments have more resilience to face larger claim volumes and tackle complex claims.
Patti Newcomer | March 22, 2021
Digital communications are more important than ever, but one particular tool can increase landing page conversion rates by 80%.
Heather A. Turner | March 22, 2021
"Alexa, buy me general liability insurance."
Stacy Howard | March 18, 2021
Automated SR22 reporting can prevent the many issues auto insurers face when certificates aren't filed according to state regulations.
Patricia L. Harman | March 16, 2021
Darin McCarthy is building a claims team that embraces new technology and the personal touch for claimants.
PC360 Staff Writer | March 15, 2021
Insurance technology news from CompOne, Amica Insurance, Kingstone Insurance Company and more.
Greg Murphy | March 12, 2021
It's time for insurers to ask themselves how their business is engaging with customers, and how this aligns with the company's overall digital strategy.
Patricia L. Harman | March 11, 2021
In the next phase of its digitalization efforts, Lloyd's publishes the initial version of its Core Data Record to standardize data.
Max Drannikov and Charlie Samolczyk | March 08, 2021
Open insurance, while still in its infancy, will drive business revolution by promoting tech-driven collaboration and service-oriented solutions.
Danielle Ling | March 05, 2021
Researchers say this gap highlights "the importance of addressing the underserved by ensuring... access to affordable insurance products in the future."
Steve Hallo | March 05, 2021
The sector's ability to navigate the pandemic led to the updated outlook, and 2021 is shaping to continue the upward trend.
Steve Hallo | March 03, 2021
Compared with boomers, millennials and Gen Z require a 'significantly high touch' strategy when buying commercial insurance.
Elana Ashanti Jefferson | March 01, 2021
Conversations around value often surface these days as incumbent insurers compete with direct-to-consumer carriers that lean on technology.
Steve Hallo | February 17, 2021
Customer service, claims management and price remain key to renewals, according to a consumer survey.
Steve Hallo | February 17, 2021
Nearly a quarter of the cohort missed a payment in the past year, largely for reasons that could be remedied with automation.
Steve Hallo | February 16, 2021
Discover the three factors top-performing insurers leverage to ensure long-term success.
Zviki Ben Ishay | February 16, 2021
Automating insurance sales processes can make inefficiencies a thing of the past with more digital and personalized services.
Lex Daniele | February 11, 2021
A new Aon survey found that approximately one-third of insurers expect social media to be their greatest marketing strength in 2021. Here's how to execute those plans.
Mark Berven | February 11, 2021
The president and COO of Nationwide Property & Casualty shares the three areas carriers must focus on to succeed in 2021.
Joel Yarde | February 08, 2021
One-size-fits-all insurance is a thing of the past. Today's consumers want coverage that better reflects their usage and behavior.
Danielle Ling | February 03, 2021
Building peer-to-peer connections with carriers has risks and challenges — Jim Dwane of bolt shares how to navigate them.
Bill Brower | January 19, 2021
The rapid adoption of technology has poised the insurance industry for many claims to be fully automated in the future.
Steve Hallo | January 14, 2021
The deal establishes a one-stop-shop for advisory services and market insights across insurance lines.
Danielle Ling | January 13, 2021
With the rapid digitalization of services, maintaining personal relationships with customers is a challenge. Here's how to overcome it.
Itay Bengad | January 11, 2021
What does the launch of GM's OnStar Insurance mean for the future of the auto insurance market and InsurTech at large?
Chris Small | January 07, 2021
If you look to customer experience metrics to evaluate how products and services are received, buckle up.
Andy Yohn | December 23, 2020
Discover how to best the challenges that will keep insurers up at night in 2021 and beyond.
PC360 Staff Writer | December 21, 2020
Insurance technology news from HONK Technologies, Sapiens, Falcon Insurance Group and more.
Patricia L. Harman | December 16, 2020
Tony Caldwell shares his insights on how to thrive in a virtual world.
Jeremy Fain | December 15, 2020
Deep learning can help insurance carriers decrease customer acquisition costs and improve advertising effectiveness. Here's how.
PC360 Staff Writer | December 14, 2020
Insurance technology news from California Mutual Insurance Company, Nationwide, Transunion, and more.
Louie Castoria | December 08, 2020
Here is how employers can develop programs to increase productivity and retention, and guide trainees to more fulfilling insurance careers.
Heather A. Turner | December 01, 2020
A new J.D. Power study illuminates why agent-based carriers should step up their game against the direct-to-consumer competition.
Zviki Ben Ishay | December 01, 2020
Insurers and their customers both pay the price for inefficient claims after a catastrophe.
Elana Ashanti Jefferson | November 30, 2020
This installment of the NU/PIA Independent Agent Survey will provide a one-of-kind look at the demands on today's insurance agents.
Monica Spigner | November 10, 2020
Using data to gain a deeper understanding of policyholder behavior can be one of the most effective means of building trust with insureds.
InvoiceCloud (Sponsored) | November 09, 2020
In this episode of the Insurtech Center Podcast Series, we spoke with Tom Griffin, President of Invoice Cloud, to discuss the role of online payment options and how insurance companies can build more engagement and retention by leveraging innovative technologies.
Tom Harrington | November 09, 2020
Most businesses overestimated their digital readiness and ability to handle the surge of customer requests triggered by the pandemic.
Elisa Logan | November 06, 2020
Consumers are very comfortable with the digital experience and expect it for their insurance purchases and claims payments.
Danielle Ling | November 04, 2020
News from Risk Strategies, InsurTech NY, Progressive Insurance and more.
Kyle Schmitt and Robert Lajdziak | November 03, 2020
Customer service and reputation, not price, drive renewals in the homeowners insurance market.
Danielle Ling | October 28, 2020
News from Chubb Charitable Foundation, Omaha National, USI and more
Gregory Bailey | October 27, 2020
Here are four ways to navigate social media without jeopardizing your brand.
James Brown | October 27, 2020
It's more important now than ever for P&C insurers to effectively communicate with their customers and appropriately respond to the influx of claims.
Danielle Ling | October 14, 2020
News from Burns & Wilcox, Chubb, NFP, The Zebra and more.
Elana Ashanti Jefferson | October 12, 2020
J.D. Power says customer service is the single biggest factor driving existing-customer renewals.
Jackie Cohen and J.J. Starr | October 09, 2020
The more you know about customers, the better equipped you are to get them the right policy at the right price.
Samir Gulati | October 08, 2020
Insurers that provide calm, professional guidance in difficult times significantly boost customer satisfaction and retention.
Bruce Simpson | October 07, 2020
The thoughtful mix of tech and strategy in the InsurTech sector provides a lesson for businesses amidst a crisis.
Ed Bendy | October 07, 2020
An excellent agent experience can be just as critical for carriers that rely on independent agents as the insured-customer experience.
PC360 Staff Writer | October 05, 2020
Insurance technology news from Agero, Wawanesa Insurance, Argo Pro and more.
Danielle Ling | October 01, 2020
Agents are losing about $43 million in premiums each year from canceled policies, according to Vertafore.
Danielle Ling | September 30, 2020
News from USI Affinity, AXA XL, Travelers Companies and more.
Dhara Patel | September 29, 2020
Insurers are using these simple but powerful innovations in a new way to lower claims times and costs.
Zviki Ben Ishay | September 24, 2020
"There is a time for everything: a time for human guidance and a time for digitization," says this contributor.
Danielle Ling | September 23, 2020
News from CFC, Beazley, Zurich North America and more.
Max Drucker | September 17, 2020
Here are six ways insurers can leverage technology-based solutions to enhance their services to small-business clients.
Patricia L. Harman | September 16, 2020
Balancing work, school and home life requires patience, creativity and grace for working parents. Here are some tips to make the transition easier.
Priya Merchant | September 11, 2020
The insurance industry is facing the start of long-term change in how we consume, learn, socialize, and communicate.
Priya Merchant | September 02, 2020
The pandemic is forcing insurance pros to reevaluate their digital initiatives to figure out what to start, continue, or stop.
Mark Breading | September 01, 2020
Providing a rich set of insurance communications options is an important ingredient in improving customer experiences.
Zach Weeks | August 27, 2020
These questions can help guide insurance agency owners towards the right solution for their operation and clients.
Karen Furtado | August 27, 2020
Insurance customers want claims payments at the 'speed of light.' Will insurers deliver?
Danielle Ling | August 26, 2020
News from CFC, Wagmo, Crum & Forster and more.
Jaimie Pickles, Kevin Leslie and David Dou | August 24, 2020
Beginning in mid-March, auto insurance comparison shopping activity took off like a 'Bat Out of Hell.'
PC360 Staff Writer | August 24, 2020
News from EIS Group, Sapiens, Loadsure, Origami Risk, and more.
Danielle Ling | August 19, 2020
News from Nationwide, Coalition, Risman Insurance Agencies and more.
Zviki Ben Ishay | August 13, 2020
Insurance providers may be losing funds during the claims process as a result of out-dated legacy platforms.
Notion (Sponsored) | August 12, 2020
The smart home insurance market has transformed in recent years, and it's clear that a one-size-fits-all approach no longer works.
vtariyal | August 12, 2020
News from Kennedys, NAMIC, Brightway Insurance, and more.
Samir Gulati | August 10, 2020
Changing customer expectations highlight the need for insurers to be agile in adapting and implementing new technology.
Mark Breading | August 07, 2020
The big question for insurers is how to leverage the right mix of technology options across the enterprise.
Marivi Stuchinsky | August 06, 2020
Many insurance carriers do not have the digital tools and platforms available to enable employees to work entirely remotely.
Danielle Ling | August 05, 2020
News from Nationwide, Quadient, Appulate, Next Insurance, and more.
Steve Medeiros | June 14, 2021
Insurers face myriad challenges throughout the auto accident claims process. Streamlined, digital tools can help.
Max Reyes | May 27, 2021
The insurer's error comes as artificial intelligence faces criticism from those who say it's subject to biases.
Elana Ashanti Jefferson | May 18, 2021
Increased digitalization should spur insurance executives to be even more sensitive to this risk.
Christophe Bourguignat | May 10, 2021
Insurance companies that are able to rapidly adopt this technology in a responsible way will have the upper hand.
Jason Verlen | April 15, 2021
Through digital solutions, underwriters can increase efficiency, reduce risks, improve performance and elevate the insurance customer experience.
Siddharth Garg and Upendra Belhe | April 12, 2021
Property image data has become an important source for insurance carriers.
Gary Hagmueller | March 02, 2021
AI is expected to mature further this year. With these formulas, insurance carriers can strategically leverage it for the most impact.
PC360 Staff Writer | February 22, 2021
Insurance technology news from Aclaimant, Arch Insurance, Patra and more.
Steve Hallo | February 04, 2021
While shoppers want fully automated experiences, there are still barriers to adoption across the insurance value chain.
PC360 Staff Writer | February 01, 2021
Insurance technology news from BTIS, Cogent Bank, Branch Insurance and more.
Dylan Whitehead and Eugene Kolker, Ph.D. | January 26, 2021
Here's how emerging technologies can allow insurers to conduct proactive analyses to aid in the claims process.
Dustin Oxborrow | January 22, 2021
Looking at how artificial intelligence works in commercial insurance can help illuminate the value of this rising technology.
Greg Heidrich | January 08, 2021
Increased use of data science, AI and machine learning are driving the skills needed by today's insurance pros.
Lauren Winchester | December 08, 2020
This year's uptick in ransomware attacks is problematic for insurance professionals and policyholders alike. Here's how to respond.
Tal Daskal | November 24, 2020
Digitization can't occur in a vacuum. Its success hinges on an insurer's ability to harness an innovative mindset at every level of the organization.
Mark Breading | November 03, 2020
The question to ask is not which AI technologies are valuable but rather where they are most valuable in the enterprise.
Karen Pauli | October 26, 2020
The order in which insurers implement AI technologies could impact how effective they are for the business.
Nino Tarantino | September 22, 2020
As insurers begin to realize initial benefits from telematics implementations, additional return on investment becomes even more viable.
Amanda Bronstad | September 21, 2020
Clearview AI, which provides photographic information to law enforcement, faces nearly a dozen privacy class-action lawsuits in New York and Illinois.
Thomas Ash | September 03, 2020
Insurance firms that focus on artificial intelligence can leverage innovation to attract a new generation of professionals.
Allison Bell | August 26, 2020
The guidelines emphasize the importance of accountability, compliance, transparency, and safe, secure and robust outputs.
Alex Zuckerman | August 04, 2020
One of Blockbuster's biggest failures was that it failed to harness the latest technology to achieve digital transformation.
Ji Li | July 20, 2020
Emerging tech is helping to make massive loads of claims data more useful for adjusters to enable better outcomes.
Andrew Burt | June 26, 2020
What can companies do? The first answer is to have plans in place for when AI causes harm.
Denny Jacob | June 09, 2020
The rapid adoption of digital technology is in direct response to social distancing and protocols initiated to combat COVID-19.
Elana Ashanti Jefferson | June 02, 2020
This refreshed offering from PropertyCasualty360 reflects the many ways insurance carriers and technology partners are revolutionizing how risk is managed and covered.
Nicholas Hamwey | May 27, 2020
Given current headwinds, insurance carriers need to focus on retaining market share and providing assistance to customers.
Ira Sopic | May 22, 2020
A pressing concern at this current time is how insurers will cope as they are inundated by pandemic claims and queries.
Les Shaver | May 20, 2020
The exposure of supply chain weaknesses spurred investments in automation at warehouses and other businesses. Now what?
Jose A. Guerrero, Jr. | May 12, 2020
What are the advantages or values of fast-tracking high-frequency, low-value marine cargo insurance claims via AI?
Scott Quiana | May 06, 2020
As an industry, we need to think bigger and re-evaluate the way companies operate along with the tools they're using.
Dennis Toomey | April 23, 2020
AI can bring huge benefits to the insurance industry. But for that to happen, industry leaders need to start approaching tech with a team mentality.
Donna J. Popow, Esq., CPCU | February 14, 2020
AI technology will bring a new process and new efficiency to claims adjusting.
Mark Breading | January 21, 2020
The potential for artificial intelligence in insurance has built a lot of excitement, but is it all just hype?
Danielle Ling | January 13, 2020
A new study by LexisNexis Risk Solutions analyzes the state of AI and ML in the insurance industry in 2020. Here are the key findings.
Donna Popow, Esq., CPCU | December 30, 2019
While technology provides many solutions, assessing its success and the actual implementation will take time and effort.
Jason Rodriguez | December 18, 2019
By incorporating AI into their operations, insurers are investing in ways to automate claims operations without sacrificing accuracy.
Allison Bell | December 11, 2019
You can post comments until Jan. 17, 2020. If the bots will let you...
Denny Jacob | December 10, 2019
While artificial intelligence and machine learning have significant upside, they also come with challenges.
Donna Popow, Esq., CPCU | September 26, 2019
There is some hesitancy regarding the adoption of AI technology and uncertainty as to what approach to undertake.
Steve Levine | June 18, 2021
In this second installment, Cortical.io's CMO does a deep dive into the policy review automation ROI equation.
Dogan Kaleli | June 03, 2021
Here's how MGAs can increase their speed-to-market and underwriting process in no time.
Steve Hallo | June 02, 2021
Telematics can lead to lower and more fair prices, but "guardrails" are needed, Consumer Federation of America reports.
Jeremy Collins | May 21, 2021
For this data to provide real results on performance and safety, everyone across the fleet must understand its value.
Steve Hallo | May 20, 2021
These include risks posed by pandemics, cyberattacks, regulatory changes, and climate change and ESG matters.
Scott Hammesfahr | May 14, 2021
There are worrying signs that cyber insurers are in retreat, but they must consider more than just loss ratios when evaluating the market.
Adam Bimson | April 26, 2021
Data also assists in developing a more agile organization, which is especially important at a time when some insurers have had to do more with less.
Jason Verlen | April 15, 2021
Through digital solutions, underwriters can increase efficiency, reduce risks, improve performance and elevate the insurance customer experience.
Heather A. Turner | April 15, 2021
Shocking new data shows how insurers are being disproportionately affected by lawsuits filed by Florida homeowners.
Kimberly George and Mark Walls | April 13, 2021
A recent webinar brought together experts to discuss how COVID-19 has impacted actuarial models and how risk managers can respond.
Siddharth Garg and Upendra Belhe | April 12, 2021
Property image data has become an important source for insurance carriers.
Saptarshi Sengupta | April 08, 2021
Logical data fabric can alleviate problems insurers face when consolidating data and provide a visualized, unified view of critical information.
Steve Hallo | April 01, 2021
Digital tools for predictive modeling, pricing and risk selection are among the top priorities being earmarked for investment in 2021.
Steve Hallo | March 31, 2021
Almost half of Americans are planning road trips but even more admit to being distracted by cellphones while driving.
Steve Hallo | March 31, 2021
The overall market showed slight contractions from the year prior based on premiums written and earned in 2020.
Patricia L. Harman | March 31, 2021
This Insurance Speak podcast features legal scholar Franck Giaoui speaking about how insurers can capture and utilize the data they need.
Jim Harris | March 29, 2021
Fast, visualized information can improve claim performance, allowing the most vital data to be easily accessed.
Heather A. Turner | March 29, 2021
The NAIC's annual market data report reveals the industry wrote $108B in homeowners multi-peril coverage in 2020.
Steve Hallo | March 25, 2021
From a rise in home improvements to more attention being paid to dwellings, homeowners are showing positive behavioral shifts.
Kari Schori | March 19, 2021
Inadvertent data errors run the risk of damaging claims teams' ability to reduce costs and deliver exceptional customer service.
Manjit Rana | March 19, 2021
Mobility is constantly changing, and we've entered a crucial period of flux for the automotive industry.
Steve Hallo | March 18, 2021
More than half of drivers now say they are comfortable with rates based on miles driven, up from 41% in 2019.
Heather A. Turner | March 18, 2021
New data from the NAIC reveals that P&C insurers generated more than $719B in direct written premiums in 2020.
Luis Pino | March 11, 2021
Stop leaving new business on the table. With better use of technology and data, agents can increase their sales funnel by a third or more.
Max Drannikov and Charlie Samolczyk | March 08, 2021
Open insurance, while still in its infancy, will drive business revolution by promoting tech-driven collaboration and service-oriented solutions.
Steve Hallo | March 08, 2021
Is the 350-year-old ocean marine insurance sector ready for automation?
Steve Hallo | March 03, 2021
The data and analytics company found digital claims handling can reduce time-to-payment by up to 5.5 days.
Sam J. Friedman and Nikhil Gokhale | March 02, 2021
Insurers are more likely to grow and thrive when they invest in modernizing their underwriting function with new data and technology.
Elana Ashanti Jefferson | February 28, 2021
Carriers, brokers and agents may need to develop new strategies to adjust to the business headwinds insurance will experience in 2021.
Danielle Ling | February 23, 2021
Searches of the phrase 'business insurance' were roughly 50% higher in 2020 than in 2019, according to Google Trends.
Heather A. Turner | February 22, 2021
Ford and Arity have teamed up to give drivers greater control over what they pay for auto insurance.
Heather A. Turner | February 19, 2021
The solution will assist employers' pandemic response plans by providing employee vaccination data for COVID-19 and other diseases.
Steve Hallo | February 16, 2021
Discover the three factors top-performing insurers leverage to ensure long-term success.
Steve Hallo | February 11, 2021
With more cars rolling off assembly lines with advanced connectivity, discover how these vehicles can fit into current telematics models.
Timothy D. Christ, MBA | February 09, 2021
Explore the potential telematics can have on home insurance by applying lessons learned from auto lines.
Steve Hallo | February 09, 2021
Aiming to counter emerging risks, reinsurers are viewing investments in business intel and data analytics systems as vital to the sector.
Lynn Pollack | February 08, 2021
The firm provides property data and intelligence to help inform insurance underwriters on how to manage risks.
Steve Hallo | February 08, 2021
While rates dropped in 2020, U.S. consumers are still paying more for coverage than they did in 2011.
Sam J. Friedman and Val Srinivas | February 05, 2021
Consumers are willing to make an array of additional data available to insurers and other financial service providers.
Danielle Ling | February 04, 2021
While COVID-19 was mentioned, risk professionals surveyed by Deloitte rated other top risk concerns much higher.
Steve Hallo | February 03, 2021
Homeowners in the most costly states spend 68% more annually on insurance premiums compared with the typical U.S. resident.
Elana Ashanti Jefferson | January 26, 2021
Regular reporting from IVANS® provides a look at the trends and pressures impacting the insurance industry.
Dylan Whitehead and Eugene Kolker, Ph.D. | January 26, 2021
Here's how emerging technologies can allow insurers to conduct proactive analyses to aid in the claims process.
Steve Hallo | January 26, 2021
Consumers report increasing concerns around data security yet are now more willing to share personal details with insurers for lower rates.
Gary Markham | January 25, 2021
Discover how implementing effective predictive analytics solutions will help insurers face this brave new world.
Elana Ashanti Jefferson | January 20, 2021
A new year brings clarity to the question of how insurance and other financial services will evolve as a result of COVID-19.
Itay Bengad | January 11, 2021
What does the launch of GM's OnStar Insurance mean for the future of the auto insurance market and InsurTech at large?
Steve Hallo | January 11, 2021
New research also shows auto insurance can play a vital role during the car buying process.
Greg Heidrich | January 08, 2021
Increased use of data science, AI and machine learning are driving the skills needed by today's insurance pros.
Timothy D. Christ, MBA | December 28, 2020
Discover two ways to achieve the goal of establishing a world-class insurance infrastructure platform.
Karl Canty and Upendra Belhe | December 23, 2020
Why are so many insurance carriers unwilling or unable to exploit the true potential of their claims data?
Allison Bell | December 21, 2020
New public reports from federal pandemic trackers highlight the COVID-19 indicators worrying public health officials the most.
Danielle Ling | December 18, 2020
Working women, especially women of color, are being affected by the COVID-19 crisis disproportionately.
Jeremy Fain | December 15, 2020
Deep learning can help insurance carriers decrease customer acquisition costs and improve advertising effectiveness. Here's how.
Danielle Ling | December 15, 2020
The U.S. is home to 1.1 million women-owned businesses that employ over 100 million American workers.
Michael Crowe and Ryan McMahon | December 10, 2020
Should more insurers consider adopting this model? Most of the insurance customers who use these devices are pleased with the results.
Steve Hallo | December 09, 2020
More than 30% of consumers are showing interest in UBI coverage as they are driving less due to the pandemic.
Danielle Ling | December 08, 2020
For insureds, crime rates can play a role in shopping for and the pricing of renters and home insurance.
PC360 Staff Writer | December 07, 2020
Insurance technology news from Zurich Mexico, Buckle, AssuredPartners, Verisk, Ask Kodiak and more.
Patricia L. Harman | December 03, 2020
Claims Magazine looks at how claims professionals view the industry, their salaries and the impact of the coronavirus on their jobs.
Danielle Ling | December 02, 2020
With 30 named storms, the 2020 hurricane season is now the most active on record.
Sam Klietz | November 25, 2020
The latest emergency management technology is improving data collection and quality.
Heather A. Turner | November 25, 2020
The carmaker believes its unique vehicle knowledge and technology will provide fairer and more personalized services to insurance consumers.
Tal Daskal | November 24, 2020
Digitization can't occur in a vacuum. Its success hinges on an insurer's ability to harness an innovative mindset at every level of the organization.
Brent Sheppard | November 23, 2020
Big data not only helps you sell — it can also tell you how to sell.
Andrea Brody | November 23, 2020
Businesses that leverage data in their ERM strategies can experience a more streamlined and simplified analysis of risks.
PC360 Staff Writer | November 23, 2020
Insurance technology news from Carpe Data, AXA XL, Charter Financial Group, Argo Group and more.
Danielle Ling | November 23, 2020
An interactive map developed by academics shows the risk level of attending a Thanksgiving event based on its size and location.
Jeremy Collins | November 20, 2020
It is time for the insurance and transportation industries to take take a more efficient, data-driven operational approach to fleet management.
Allison Bell | November 17, 2020
Each of the four scenarios forecast by Swiss Re analysts could impact non-life insurance premiums by rising 3% to falling 4%.
PC360 Staff Writer | November 16, 2020
Insurance technology news from AXA XL, Sapiens, Brown & Brown, Nationwide, Hiscox and more.
PC360 Staff Writer | November 09, 2020
Insurance technology news from AmTrust, Vertafore, Tokio Marine, Cover Genius, 1Path and more.
Udi Ziv | November 06, 2020
Insurers that cannot make faster, smarter, and safer decisions about their product offerings will not be able to sustain their business.
Danielle Ling | November 02, 2020
These cities have the highest average costs of car insurance, gas and toll roads.
Joel Philo | November 02, 2020
With these three steps, insurance companies' HR teams can drive diversity, innovation, and expand their talent pools.
Sam J. Friedman and Prachi Ashani | October 29, 2020
Total InsurTech investment in the first three quarters of 2020 appears as robust as last year's record levels.
Stephanie Braun Kramer | October 23, 2020
Insurers can be a port in the storm for people during uncertain times, but they must shift their narrative and reimagine their offerings.
Kirstin Marr | October 21, 2020
Insurers are awash in data but only benefit from it with improved access and analytics.
Doug Vatter | October 20, 2020
Proper software testing avoids delays and errors. It also allows firms to harness the power of big data in a cost-effective manner.
PC360 Staff Writer | October 19, 2020
Insurance technology news from Nationwide, Tokio Marine HCC, Lockton, Farmer's Insurance, Verisk and more.
Danielle Ling | October 16, 2020
Experts say these loss projections exceed many individual company catastrophe budgets and further pressure full-year 2020 earnings.
Heather A. Turner | October 16, 2020
Despite privacy concerns, a survey shows customers are starting to see the value of sharing driving data for auto insurance pricing.
Scott M. Seaman, Judith A. Selby and John E. DeLascio | October 13, 2020
Insurance coverage for biometric claims is likely to be hotly contested for the next several years.
Ryohei Fujimaki | October 08, 2020
Here's how COVID-19 has impacted artificial intelligence and machine learning deployment in the P&C insurance industry.
Joshua Gold | October 06, 2020
Understanding how insurers fight and win computer fraud cases can help form stronger insurance policies.
Danielle Ling | October 02, 2020
The main risks in the next 5-10 years will relate to pandemics and infectious diseases, climate change and cyber risks, AXA says.
Harbert Bernard | September 29, 2020
Insurance companies must connect and make sense of all the data it collects to achieve a complete 'Customer 360' profile.
Kitty Ambers | September 28, 2020
As insurance professionals, the protection of client data must be a critical consideration when selecting technology solutions.
Melanie Waddell | September 28, 2020
Client login credentials that are compromised can result in loss of customer assets and unauthorized disclosure of personal information.
Danielle Ling | September 25, 2020
Marsh formed a record 76 new captive insurance companies between January and July this year.
Phil Masin | September 17, 2020
A struggling reinsurance operation exhibits several indicators when there are inefficiencies.
Max Drucker | September 17, 2020
Here are six ways insurers can leverage technology-based solutions to enhance their services to small-business clients.
Elana Ashanti Jefferson | September 08, 2020
According to the U.S. Bureau of Labor Statistics, just over half of insurance agents are women.
Priya Merchant | August 26, 2020
Insurance players must become accustomed to these challenges as a way of doing business to thrive — and survive.
Heather Turner | August 25, 2020
New data shows how pandemic-related changes in driving behaviors have had a positive impact on auto insurer profits.
Jaimie Pickles, Kevin Leslie and David Dou | August 24, 2020
Beginning in mid-March, auto insurance comparison shopping activity took off like a 'Bat Out of Hell.'
Erwann Michel-Kerjan | August 17, 2020
Digital distribution is no longer just a differentiator. It's a matter of survival for insurance carriers.
Hannah Smith | August 14, 2020
Digital tools such as this are relevant not only in the workers' compensation space but across the entire insurance industry.
PC360 Staff Writer | August 10, 2020
News from IAT Insurance Group, Valkyrie, Sapiens, and more.
Amit Sharma, Shubham Dangayach, Pratima Bakshi and Varun Balutia | July 30, 2020
Analytics-driven insurance solutions can help mitigate the evolving challenges produced by the COVID-19 pandemic.
Chris Ewing | June 22, 2021
Claims present a timely and important opportunity for insurance carriers to improve customer satisfaction and profitability.
Peter Steinfeld | June 21, 2021
Preparation is critical to keeping employees safe and maintaining business continuity.
PC360 Staff Writer | June 21, 2021
Insurance technology news from Coalition, Farmers Insurance, Acrisure and more.
PC360 Staff Writer | June 18, 2021
News from MarshBerry, Hub International, Acentria Insurance and more.
Steve Hallo | June 18, 2021
Providing a seamless journey from call centers and websites to apps is key to offering consumers top-flight digital experiences.
Steve Levine | June 17, 2021
Automation can speed up processes and free up employees, but what is the true financial return from implementing these systems?
Colleen Wells | June 16, 2021
The world is evolving. If insurance product offerings evolve with it, insurers will be better positioned to seize the opportunities that lie ahead.
Laurie Solomon | June 15, 2021
Here's how risk managers can gear up for more extensive and challenging renewal negotiations with insurance carriers.
Brian Levine | June 15, 2021
There continues to be an opportunity for insurers to use digital tools to strengthen loyalty and new customer acquisition.
PC360 Staff Writer | June 14, 2021
Insurance technology news from Coalition, Insurify, USAA and more.
Dan Burkland | June 14, 2021
P&C insurance carriers are increasingly expected to deliver seamless experiences across the customer journey.
Steve Medeiros | June 14, 2021
Insurers face myriad challenges throughout the auto accident claims process. Streamlined, digital tools can help.
Greg Murphy | June 09, 2021
There are five 'fears' that keep even the most seasoned insurance CIOs on their toes. This column covers time and money.
PC360 Staff Writer | June 09, 2021
News from Sapiens, CORE Group, Odie Pet Insurance and more.
Anne Hasenstab and Eric Lough | June 08, 2021
As cyber premiums rise, insurance brokers will face new demand from policyholders seeking alternative quote options.
Craig Stack | June 08, 2021
Here's how authenticated provenance-based images can empower the insurance industry to deliver greater benefits to insureds.
Sathya Sethuraman | June 08, 2021
Leveraging automation can create insurance-organization resiliency, ensure smooth operations, and mitigate cost inefficiencies.
PC360 Staff Writer | June 07, 2021
Insurance technology news from MarshBerry, HawkSoft, Bindable and more.
John Welty | June 04, 2021
A comprehensive hotel fire safety program should include a number of preventative tools.
PC360 Staff Writer | June 02, 2021
News from Agency Revolution, BMS, payCloud.io and more.
Kim Brown | May 28, 2021
Discover how advanced technology can authenticate if a user is real or something more nefarious.
Heather A. Turner | May 26, 2021
A study shows risk management information systems are evolving to address a range of insurance and safety-related needs.
PC360 Staff Writer | May 26, 2021
News from USAA , Arity, American Modern and more.
Rob Blasio | May 25, 2021
Here are the key considerations for professional liability claims management.
PC360 Staff Writer | May 24, 2021
Insurance technology news from EXL, Insurity, Cowbell Cyber and more
Chaz Perera | May 20, 2021
Insurance policyholders now equate faster, more personalized claim experiences with premier carriers.
Elana Ashanti Jefferson | May 18, 2021
Increased digitalization should spur insurance executives to be even more sensitive to this risk.
PC360 Staff Writer | May 17, 2021
Insurance technology news from Crawford Technologies, Topa Insurance Group, Mojio and more.
PC360 Staff Writer | May 12, 2021
News from Duck Creek Technologies, Metromile, Relay Platform and more.
John Goodson | May 10, 2021
Insurance customers now expect digital technologies to be universally available.
Elana Ashanti Jefferson | May 06, 2021
How has your insurance agency maintained or improved client relations amidst the industry's many strong headwinds?
Mamta Rodrigues | May 06, 2021
Unforeseen risks are calling for a recalibration of how insurers assess, manage and ultimately prevent risk.
Varun Sood, Vivek Bhakuni and Upendra Belhe | May 05, 2021
Here are five areas that should be insurance customer-care priorities.
PC360 Staff Writer | May 05, 2021
News from Alera Group, IMA Financial Group, Optio Group and more.
American Insurance Marketing & Sales Society | May 04, 2021
Even during a pandemic, niche marketing is a valuable method that insurance agents rely on to grow their business.
Steve Hallo | May 04, 2021
Consumers show satisfaction with automation, but the personal touch remains vital to keeping policyholders happy.
C.J. Marwitz | April 30, 2021
Technology vendors are launching "return-to-the-workplace" tools to meet nearly every organization's circumstances.
Gregory Bailey | April 29, 2021
Insurance marketing messages and brand communications have changed along with the rest of the world.
PC360 Staff Writer | April 28, 2021
News from Next Insurance, BitGo, Chubb and more.
Manish Sharma | April 28, 2021
Accenture research indicates insurance is more advanced than other global industries when it comes to agility and resilience.
PC360 Staff Writer | April 26, 2021
Insurance technology news from Bindable, Onlia, Duck Creek Technologies and more.
PC360 Staff Writer | April 19, 2021
Insurance technology news from Semafone, Motus, Ascot and more.
John Chalfant | April 16, 2021
Discover how data exchanges and some regulatory clarity can further bolster auto telematics.
Jeff Brown | April 14, 2021
Healthy competition drives creativity and innovation.
PC360 Staff Writer | April 14, 2021
News from Big "I", ReSource Pro, MS Amlin and more.
Elana Ashanti Jefferson | April 13, 2021
P&C insurance carriers are getting creative about how to put their products in front of new prospects and customers.
Siddharth Garg and Upendra Belhe | April 12, 2021
Property image data has become an important source for insurance carriers.
PC360 Staff Writer | April 12, 2021
Insurance technology news from SimpliSafe, Crum & Forster, Insureon and more.
PC360 Staff Writer | April 05, 2021
Insurance technology news from e2Value, London Underwriters, Hiro and more.
Drew Appleman | April 02, 2021
InsurTechs today are providing solutions that can help agents grow in an increasingly competitive digital market.
Jeremy Collins | April 01, 2021
Here are the five main benefits trucking clients can expect to see when they implement telematics tools.
Elana Ashanti Jefferson | April 01, 2021
Insurance and risk management specialists respond to common challenges for cannabis businesses in 2021.
Elana Ashanti Jefferson | March 30, 2021
Sales of small, midsize and large SUVs are rebounding as the economy begins to recover from the pandemic's sucker punch.
Mark Breading | March 30, 2021
Digital transformation and competition will continue to fuel blockbuster deals as the industry emerges from the pandemic.
PC360 Staff Writer | March 29, 2021
Insurance technology news from Quadient , Supercede, Neptune Flood and more.
Jim Harris | March 29, 2021
Fast, visualized information can improve claim performance, allowing the most vital data to be easily accessed.
Danielle Ling | March 23, 2021
The costs and losses associated with flood-related damages continue to mount.
Patti Newcomer | March 22, 2021
Digital communications are more important than ever, but one particular tool can increase landing page conversion rates by 80%.
Elana Ashanti Jefferson | March 22, 2021
Available tax credits and charging stations dictate which U.S. cities are most welcoming to electric vehicles.
Denise Garth | March 18, 2021
Majesco research indicates that winners in today's insurance business are those with the strongest ecosystems.
Luis Pino | March 11, 2021
Stop leaving new business on the table. With better use of technology and data, agents can increase their sales funnel by a third or more.
Heather A. Turner | March 10, 2021
The annual Agency-Insurer Connectivity Report reveals how digital initiatives can be designed for the benefit of all stakeholders.
PC360 Staff Writer | March 08, 2021
Insurance technology news from Swiss Re, Carpe Data, Mitchell and more.
Richard W. Samson | March 05, 2021
Prevention, not just risk transfer through coverage, may be the new aim of the whole insurance game.
Rick Fox | March 04, 2021
What once may have been considered a nice-to-have tool is rapidly becoming essential for insurance agency survival.
Danielle Ling | March 01, 2021
Tracey Santor, bond product manager at Travelers, advises banks on how to best protect their property against this increasing threat.
PC360 Staff Writer | March 01, 2021
Insurance technology news from Driver Technologies, Ask Kodiak, Relay Platform and more.
Elana Ashanti Jefferson | February 23, 2021
As of May 2019, the median annual wage for an employee working in technology was $88,240.
Brian McLaughlin | February 19, 2021
By making effective use of InsurTech, industry leaders can maintain their company culture and combat social isolation.
Rick Fox | February 17, 2021
Insurance agencies are now more willing to break out of their technology comfort zone.
PC360 Staff Writer | February 15, 2021
Insurance technology news from Akur8, Hagerty, AF Group and more.
Bill Suneson | February 12, 2021
Despite an undeniable desire among customers for more digital processes, most still want to speak to an agent when they have questions.
Samir Gulati | February 11, 2021
Negative perceptions of the insurance industry are buoying claims fraud.
Lex Daniele | February 11, 2021
A new Aon survey found that approximately one-third of insurers expect social media to be their greatest marketing strength in 2021. Here's how to execute those plans.
Martin Spit | February 09, 2021
The insurance ecosystem era has arrived.
Timothy D. Christ, MBA | February 09, 2021
Explore the potential telematics can have on home insurance by applying lessons learned from auto lines.
Steve Hallo | February 04, 2021
While shoppers want fully automated experiences, there are still barriers to adoption across the insurance value chain.
PC360 Staff Writer | February 01, 2021
Insurance technology news from BTIS, Cogent Bank, Branch Insurance and more.
Steve Hallo | January 28, 2021
With more EVs expected to be on the road in the future, should insurers be concerned about potential changes to collision claims for high-tech wheels?
PC360 Staff Writer | January 27, 2021
News from Chubb, Ford, Beazley and more.
Elana Ashanti Jefferson | January 27, 2021
These companies are moving the needle on technology adoption in the insurance space.
Sofya Pogreb | January 26, 2021
Freelance workers often turn to InsurTechs for their insurance coverage needs. Here's why...
PC360 Staff Writer | January 25, 2021
Insurance technology news from State Auto, Ask Kodiak, Amica Mutual Insurance and more.
Andy Yohn | January 22, 2021
Insurance ecosystems are helping companies transform, modernize and stay on pace with current trends.
Carley Beckum | January 12, 2021
It's easier to grow an insurance business when you capitalize on social media. Here are some free tools to take your business posts to the next level.
Sam J. Friedman | January 04, 2021
Although insurers are investing in resources to help traditional agents, many also are increasing funding in direct online sales.
Nick Frank and Wei Ke | January 04, 2021
Expect a hardening environment in the year ahead with fewer policies, higher premiums and restrictive coverage.
Ken Branch | January 04, 2021
Many insurance agency owners exhibited tremendous creativity to adapt to the changing nature of their business.
Elana Ashanti Jefferson | December 30, 2020
InsurTechs may find their startup capital goes further in one of 'underrated tech cities.'
Timothy D. Christ, MBA | December 28, 2020
Discover two ways to achieve the goal of establishing a world-class insurance infrastructure platform.
PC360 Staff Writer | December 21, 2020
Insurance technology news from HONK Technologies, Sapiens, Falcon Insurance Group and more.
Rich Poirier | December 17, 2020
Beyond the heart-wrenching impact of major storms and fires, changes in climate are affecting insurance considerations and costs for policyholders.
Heather A. Turner | December 17, 2020
A study by Nationwide shows how commercial clients feel about telematics and what agents can do to be a trusted resource for solutions.
Michael Flanagan | December 15, 2020
Today's insurance customers fully expect fast, easy-to-use platforms that do not bog down their busy lives.
Marivi Stuchinsky | December 14, 2020
Cybercriminals are well aware that insurance companies possess a trove of customers' personal and financial information.
PC360 Staff Writer | December 14, 2020
Insurance technology news from California Mutual Insurance Company, Nationwide, Transunion, and more.
Elana Ashanti Jefferson | December 11, 2020
See the celebrities who helped tell the story of how the Insurance Industry Charitable Foundation rose to meet the challenges posed by COVID-19.
Michael Crowe and Ryan McMahon | December 10, 2020
Should more insurers consider adopting this model? Most of the insurance customers who use these devices are pleased with the results.
Elana Ashanti Jefferson | December 04, 2020
This insurance-technology executive aims to update the many manual, inefficient processes that he says still plague the industry.
Sam J. Friedman | December 03, 2020
Most insurance consumers continue to opt for basic, standard policies from carriers already familiar to them.
Christine G. Barlow, CPCU | June 22, 2021
How self-driving cars affect liability assignment will be the top question for insurers to answer.
Chris Ewing | June 22, 2021
Claims present a timely and important opportunity for insurance carriers to improve customer satisfaction and profitability.
Jason Bogart | June 18, 2021
Insurers that are responsive in their underwriting will attract the best business from their agents.
Elana Ashanti Jefferson | June 15, 2021
Here are key findings from the Porch Group's recent 'State of InsurTech in 2021' report.
Bryan Falchuk | June 10, 2021
The journeys of startup insurance companies provide useful takeaways on how the industry can propel itself into the future.
Patricia L. Harman | June 02, 2021
Germania Insurance's Lance Ondrej addresses how to build successful remote & hybrid workforces in this Insurance Speak podcast.
PC360 Staff Writer | May 31, 2021
Insurance technology news from SafeAuto, Root, Inc., GEICO and more.
Zach Weeks | May 28, 2021
How an insurance agency's website functions can be the differentiator in a visitor becoming a lead.
Max Reyes | May 27, 2021
The insurer's error comes as artificial intelligence faces criticism from those who say it's subject to biases.
Jeff Wargin | May 27, 2021
In today's digitized insurance market, collecting, categorizing and analyzing data is easier and more useful than ever.
Rob Blasio | May 25, 2021
Here are the key considerations for professional liability claims management.
Greg Murphy | May 25, 2021
What does digital transformation mean for the insurance industry and what challenges do carriers face?
PC360 Staff Writer | May 24, 2021
Insurance technology news from EXL, Insurity, Cowbell Cyber and more
Heather A. Turner | May 17, 2021
Insurers must adopt new technology standards to keep pace with disruptors and attract today's most influential generation.
Christophe Bourguignat | May 10, 2021
Insurance companies that are able to rapidly adopt this technology in a responsible way will have the upper hand.
Steve Hallo | May 05, 2021
Overall, the global insurance industry is expected to reach $7.5 trillion by the end of the forecast period.
PC360 Staff Writer | May 03, 2021
Insurance technology news from Hyundai, American Family Group, Fundamental Underwriters and more.
Heather A. Turner | April 30, 2021
A recent RIMS LIVE 2021 session discussed some of the issues companies may face when installing video devices.
Manish Sharma | April 28, 2021
Accenture research indicates insurance is more advanced than other global industries when it comes to agility and resilience.
PC360 Staff Writer | April 26, 2021
Insurance technology news from Bindable, Onlia, Duck Creek Technologies and more.
Steve Hallo | April 23, 2021
Around one-third of WC professionals said predictive analytics will have a massive impact on claims moving forward.
PC360 Staff Writer | April 19, 2021
Insurance technology news from Semafone, Motus, Ascot and more.
Timothy D. Christ | April 12, 2021
Technology can reduce claim frequency, assist in determining cause and document evidence for subrogation.
PC360 Staff Writer | April 12, 2021
Insurance technology news from SimpliSafe, Crum & Forster, Insureon and more.
Saptarshi Sengupta | April 08, 2021
Logical data fabric can alleviate problems insurers face when consolidating data and provide a visualized, unified view of critical information.
Zviki Ben Ishay | April 07, 2021
Here are some of the most common reasons insurance companies fail to digitize completely — and how to address them.
PC360 Staff Writer | April 05, 2021
Insurance technology news from e2Value, London Underwriters, Hiro and more.
Steve Hallo | April 01, 2021
Digital tools for predictive modeling, pricing and risk selection are among the top priorities being earmarked for investment in 2021.
PC360 Staff Writer | March 31, 2021
News from Azuga, Risk Placement Services, GigaForce and more.
PC360 Staff Writer | March 29, 2021
Insurance technology news from Quadient , Supercede, Neptune Flood and more.
Steve Hallo | March 26, 2021
Insurance fraud is one of America's largest crimes, with more than $80 billion stolen annually, according to the Coalition Against Insurance Fraud.
PC360 Staff Writer | March 24, 2021
News from Next Insurance, Generali Global Assistance, RMS and more.
Steve Hallo | March 23, 2021
There are around 150 million cats and dogs in the U.S., and only 3% are insured, showing room for market penetration.
PC360 Staff Writer | March 22, 2021
Insurance technology news from RMS, Frankenmuth Insurance, Arturo, ECHO Health and more.
Stacy Howard | March 18, 2021
Automated SR22 reporting can prevent the many issues auto insurers face when certificates aren't filed according to state regulations.
Mark Breading | March 15, 2021
Commercial insurers recognize the potential of digitizing assets and the customer experience. Here are the transformative projects underway.
PC360 Staff Writer | March 15, 2021
Insurance technology news from CompOne, Amica Insurance, Kingstone Insurance Company and more.
Patricia L. Harman | March 12, 2021
As the world resembles the Groundhog Day movie, insurers are focusing on a post-COVID environment.
Peng Liu | March 10, 2021
The insurance industry continues to be challenged by questions around responsibility and compensation after a semi-autonomous vehicle crashes.
Patricia L. Harman | March 10, 2021
CEOs John Brisco and Todd Buchanan of Coherent, a technology firm, discuss the challenges and opportunities as insurers focus on InsurTech investments.
Steve Hallo | March 08, 2021
Is the 350-year-old ocean marine insurance sector ready for automation?
Steve Hallo | February 26, 2021
While consumers are driving digitization trends, backend technology will have the most powerful impact on insurers.
Rick Fox | February 17, 2021
Insurance agencies are now more willing to break out of their technology comfort zone.
Steve Lipinski | February 16, 2021
Insurers are discovering the value of immersive technology to help address current risk control "pain points" in some key areas.
Zviki Ben Ishay | February 16, 2021
Automating insurance sales processes can make inefficiencies a thing of the past with more digital and personalized services.
Steve Hallo | February 11, 2021
With more cars rolling off assembly lines with advanced connectivity, discover how these vehicles can fit into current telematics models.
Steve Hallo | February 09, 2021
Aiming to counter emerging risks, reinsurers are viewing investments in business intel and data analytics systems as vital to the sector.
PC360 Staff Writer | February 08, 2021
Insurance technology news from Akur8, Applied Systems, EigenRisk and more.
Timothy D. Christ | February 02, 2021
For insurers, better understanding their data provides more significant competitive advantages.
Steve Hallo | January 27, 2021
CLIC Risk Retention CEO Chris Payne's career spans continents and decades, but his focus remains unchanged: Helping businesses do exciting things.
Elana Ashanti Jefferson | January 27, 2021
These companies are moving the needle on technology adoption in the insurance space.
Gary Markham | January 25, 2021
Discover how implementing effective predictive analytics solutions will help insurers face this brave new world.
Steve Hallo | January 21, 2021
Accenture's North American P&C leader shares insights on how the pandemic will shape insurance and the importance of building a digital social presence.
PC360 Staff Writer | January 20, 2021
News from Bold Penguin, Farmers Insurance, Origami Risk and more.
PC360 Staff Writer | January 18, 2021
Insurance technology news from Sapiens, Bold Penguin, GloveBox and more.
Todd Pollock | January 18, 2021
Learn more about the ways telemedicine, the pandemic and mega claims are expected to shape workers' compensation in 2021.
Mark Breading | January 18, 2021
What is clear is that insurers plan to pursue bolder strategies in distribution, product, underwriting, claims, and operations this year.
PC360 Staff Writer | January 13, 2021
News from Hub International, Pathpoint, Betterview and more.
PC360 Staff Writer | January 11, 2021
Insurance technology news from Crane Agency, WALCO Funding and more.
Robert Bambino, CPCU, ARM | January 07, 2021
A greater aggregate number of flood-related catastrophes may compel Congress to drastically amend the National Flood Insurance Program.
Sam J. Friedman | January 04, 2021
Although insurers are investing in resources to help traditional agents, many also are increasing funding in direct online sales.
PC360 Staff Writer | December 23, 2020
News from The Hilb Group, Origami Risk, Azuga and more.
Andy Yohn | December 23, 2020
Discover how to best the challenges that will keep insurers up at night in 2021 and beyond.
PC360 Staff Writer | December 16, 2020
News from Hub International, Oswald Companies, the IICF, Coalition, and more.
Jeremy Fain | December 15, 2020
Deep learning can help insurance carriers decrease customer acquisition costs and improve advertising effectiveness. Here's how.
Jeffrey G. Rapattoni | December 15, 2020
The ways insurers investigate and litigate claims in the future will change. Here's how.
Michael Flanagan | December 15, 2020
Today's insurance customers fully expect fast, easy-to-use platforms that do not bog down their busy lives.
PC360 Staff Writer | December 14, 2020
Insurance technology news from California Mutual Insurance Company, Nationwide, Transunion, and more.
Steve Hallo | December 11, 2020
Helping players across the insurance value chain get ahead of upcoming hurdles, Clyde & Co. highlights the trends to watch as we await the calendar's turn.
Danielle Ling | December 09, 2020
Facing rapid automation, insurance agents must adapt to evolving tech and customer needs to be successful, trusted advisors.
PC360 Staff Writer | December 09, 2020
News from Marsh & McLennan, Coalition, NAIC and more.
PC360 Staff Writer | December 07, 2020
Insurance technology news from Zurich Mexico, Buckle, AssuredPartners, Verisk, Ask Kodiak and more.
Elana Ashanti Jefferson | December 04, 2020
This insurance-technology executive aims to update the many manual, inefficient processes that he says still plague the industry.
PC360 Staff Writer | December 02, 2020
News from Huckleberry, ValChoice, AssuredPartners and more.
Elana Ashanti Jefferson | November 30, 2020
This installment of the NU/PIA Independent Agent Survey will provide a one-of-kind look at the demands on today's insurance agents.
Rob Savitsky | November 30, 2020
Insurers are finding online communication and collaboration tools are helping them better meet policyholders' needs.
Timothy D. Christ | November 27, 2020
The right implementations can help carriers balance time, expenses and resources efficiently.
Tal Daskal | November 24, 2020
Digitization can't occur in a vacuum. Its success hinges on an insurer's ability to harness an innovative mindset at every level of the organization.
Andrea Brody | November 23, 2020
Businesses that leverage data in their ERM strategies can experience a more streamlined and simplified analysis of risks.
PC360 Staff Writer | November 23, 2020
Insurance technology news from Carpe Data, AXA XL, Charter Financial Group, Argo Group and more.
Patricia L. Harman | November 20, 2020
As insurance technology advances, carriers must focus on customer pain points and allow them to drive efforts to find solutions.
Jeremy Collins | November 20, 2020
It is time for the insurance and transportation industries to take take a more efficient, data-driven operational approach to fleet management.
PC360 Staff Writer | November 16, 2020
Insurance technology news from AXA XL, Sapiens, Brown & Brown, Nationwide, Hiscox and more.
Danielle Ling | November 12, 2020
Seth Preus, CEO of Mivation, explains how gamification can help agencies fuel engagement, motivation and productivity.
Monica Spigner | November 10, 2020
Using data to gain a deeper understanding of policyholder behavior can be one of the most effective means of building trust with insureds.
PC360 Staff Writer | November 09, 2020
Insurance technology news from AmTrust, Vertafore, Tokio Marine, Cover Genius, 1Path and more.
Tom Harrington | November 09, 2020
Most businesses overestimated their digital readiness and ability to handle the surge of customer requests triggered by the pandemic.
Heather A. Turner | November 06, 2020
Blueprint Two outlines the next phase of Lloyd's strategy to build the world's most advanced insurance marketplace.
Elisa Logan | November 06, 2020
Consumers are very comfortable with the digital experience and expect it for their insurance purchases and claims payments.
Elana Ashanti Jefferson | November 06, 2020
The risk management and insurance sectors were given the gift of time this year to strategize the best approach to driverless cars and trucks.
Mark Breading | November 03, 2020
The question to ask is not which AI technologies are valuable but rather where they are most valuable in the enterprise.
Heather A. Turner | November 02, 2020
Origami Risks' Glen Carey shares his advice to insurance professionals challenged by the InsurTech revolution.
Rob Savitsky | October 30, 2020
From legacy mainframes to software-as-a-service systems, insurance technology is evolving to provide the flexibility carriers and policyholders demand.
Karen Pauli | October 26, 2020
The order in which insurers implement AI technologies could impact how effective they are for the business.
PC360 Staff Writer | October 26, 2020
Insurance technology news from Zurich, LexisNexis and more.
PC360 Staff Writer | October 19, 2020
Insurance technology news from Nationwide, Tokio Marine HCC, Lockton, Farmer's Insurance, Verisk and more.
PC360 Staff Writer | October 12, 2020
Insurance technology news from Duck Creek Technologies, Verisk, Burns & Wilcox, Nationwide, Swiss Re and more.
Ryohei Fujimaki | October 08, 2020
Here's how COVID-19 has impacted artificial intelligence and machine learning deployment in the P&C insurance industry.
Bruce Simpson | October 07, 2020
The thoughtful mix of tech and strategy in the InsurTech sector provides a lesson for businesses amidst a crisis.
Andrew Lerner | October 05, 2020
As long as InsurTech valuations remain robust, compelling opportunities to acquire traditional insurance companies at lower valuations will continue.
Natasha Chilingerian | June 22, 2021
In the U.S., digital fraud attempts across the financial services industry increased 109% during the research period.
Steve Hallo | June 02, 2021
Telematics can lead to lower and more fair prices, but "guardrails" are needed, Consumer Federation of America reports.
Kartikay Mehrotra and William Turton | May 24, 2021
Disclosure of the payment will likely ire U.S. leaders who are unhappy that companies are making large payouts to criminals.
Elana Ashanti Jefferson | May 18, 2021
Increased digitalization should spur insurance executives to be even more sensitive to this risk.
Alyza Sebenius, Jennifer A. Dlouhy and Brody Ford | May 12, 2021
The ransomware attack on the nation's biggest fuel pipeline is pressuring officials to address how to stop debilitating hacks.
Heather A. Turner | April 29, 2021
Driver's license details are becoming a hot commodity for bad actors seeking to claim unemployment benefits fraudulently.
Perry Carpenter | April 22, 2021
A significant breach may slow a company's operations or cause it to cease business entirely.
Frank Ready | April 22, 2021
Not all state privacy laws are the same so company compliance policies must adapt to different landscapes.
Steve Hallo | April 20, 2021
Attacks are focused on both consumer-facing and agent-only sites, according to Sontiq.
Steve Hallo | April 09, 2021
Hacking incidents impacting a vehicle were reported by one in 10 motorists, an increase of 3% from the year prior.
Stu Sjouwerman | April 08, 2021
While most companies store customer data or process transactions, only 20% have cyber coverage.
Steve Hallo | March 30, 2021
Claims from the attacks are expected to focus on legal, forensic and clean-up costs.
Perry Carpenter | March 25, 2021
Companies need to be strong and intentional when shaping their cyber protection approach.
Leeann Nicolo | March 23, 2021
The nature of cyberattacks has changed as more information is uploaded to the cloud and third parties play a greater role.
Elana Ashanti Jefferson | March 17, 2021
The high volume of unemployment claims in recent months may have opened a new door for bad actors online, according to HSB.
Dan Clark | March 09, 2021
Cyber insurers now thoroughly examine a potential policyholder's security strategy, threat mitigation and incident response plans.
Peter A. Halprin, Mikaela Whitman and Nicolas A. Pappas | March 04, 2021
Recent court cases highlight the need for New York businesses to evaluate cyber coverage under crime policies.
Heather A. Turner | March 02, 2021
According to the insurers, the exclusive program offers a 'new type of protection against cyber incidents.'
Steve Hallo | March 01, 2021
LexisNexis found economic pressures are pushing people into fraudulent behavior, including bank account 'mule recruitment' schemes.
Alyza Sebenius and Rebecca Kern | February 25, 2021
Microsoft's CEO said before Congress that it is time to impose a cyberattack 'notification obligation on entities in the private sector.'
Danielle Ling | February 22, 2021
Is Big Tech the new Big Oil in the political risk landscape?
Graeme Newman | February 18, 2021
Ransomware poses a serious threat to global business, and criminals are ditching ID theft and social engineering and moving to extortion.
Alan Goforth | February 17, 2021
Just in the past year, one in five Americans fell victim to identity theft or attempted identity theft.
Jack Kudale | February 09, 2021
Insurance agencies can focus on value, clarity, simplicity and relevancy when matching an insured with the right cyber insurance coverage.
Stu Sjouwerman | February 05, 2021
Suspicious emails and fake file attachments are just two of the indicators of phishing to watch for.
Sam J. Friedman and Val Srinivas | February 05, 2021
Consumers are willing to make an array of additional data available to insurers and other financial service providers.
Steve Hallo | February 01, 2021
Research reveals large organizations are more commonly targeted now as hackers seek bigger paydays from fewer breaches.
Brian Robb | January 28, 2021
Here are three main areas of preparedness companies should focus on to successfully recover from any cyber event.
Frank Ready | January 28, 2021
Adapting to the CCPA may be in the rearview, but there are still privacy-related challenges old and new at play in 2021.
Steve Durbin | January 22, 2021
Cybercrime is expected to have a worldwide cost of $6 trillion in damages this year.
Asaf Lifshitz | January 20, 2021
Recent remarks from the newly inaugurated president have alluded to a greater government presence in cybersecurity arenas.
Amanda Fennell and Yvan Foonde | January 19, 2021
Third-party cyber risk is among the fastest-growing security risks today. Here's how to mitigate these threats.
Heather A. Turner | January 19, 2021
The complexities of cyber insurance are far-reaching but growth awaits brokers who tap into this rapidly evolving market.
Emily Payne | January 18, 2021
The full impact of the massive cybersecurity event involving the American software company SolarWinds is beginning to come into view.
Steve Hallo | January 06, 2021
Discover the most egregious password practices deployed during 2020 and pick up a few online safety tips for 2021.
Trent Cooksley | January 05, 2021
The cyber insurance industry is rapidly evolving, opening doors for stronger relationships between insurers and policyholders.
Thomas Kang | December 29, 2020
Allianz reveals the biggest threats to corporate security today and offers tips to help prevent a cyberattack.
Britany Malkin | December 28, 2020
It's time to educate clients to improve security monitoring and mitigate cyber-related losses as employees continue to work from home.
Ted Stefas | December 21, 2020
As more states consider privacy laws dealing with biometric data, brokers should encourage their clients to handle such information with care.
Paige Schaffer | December 18, 2020
Give insurance and risk management clients peace of mind by making sure they know how to protect their personal information.
Keri Marmorek | December 17, 2020
The expansion of digital health is creating new risks and a new claims environment for health care providers. Here's how to adapt.
Danielle Ling | December 16, 2020
Ransomware attacks increased by 40% globally in 2020, but that rate nearly quadrupled in the U.S. with a 139% surge.
Marivi Stuchinsky | December 14, 2020
Cybercriminals are well aware that insurance companies possess a trove of customers' personal and financial information.
Patricia L. Harman | December 14, 2020
Remote learning has become the target of many hackers, exposing school systems, teachers, students, and their families to new risks.
Heather A. Turner | December 09, 2020
Two-thirds of Americans are concerned about their information being compromised by a data breach this holiday season.
Lauren Winchester | December 08, 2020
This year's uptick in ransomware attacks is problematic for insurance professionals and policyholders alike. Here's how to respond.
Patricia L. Harman | December 08, 2020
Riots, wildfires, cyberattacks, hurricanes and the coronavirus were at the forefront of an active year filled with insurance claims.
Steve Durbin | December 01, 2020
For insurance brokers, testing your company's cyberattack defenses is vital to identifying weaknesses and creating a recovery strategy.
Sam Klietz | November 25, 2020
The latest emergency management technology is improving data collection and quality.
Cassandra Gaedt-Sheckter, Alexander H. Southwell and Ryan Bergsieker | November 25, 2020
The continuing shift in privacy law will significantly impact businesses' compliance efforts and operational risks, as well as individuals' expectations.
Ron Bennatan | November 20, 2020
With all the potential for good introduced by cloud migration, there are still security concerns that must be addressed.
Tim Boyce | November 19, 2020
Several liability exposures are likely to arise in light of the rapid adoption of telemedicine during the COVID-19 pandemic.
Patricia L. Harman | November 04, 2020
Joshua Motta, CEO and founder of Coalition, discusses the rise of ransomware, who's being targeted, and how hackers are executing their attacks.
Mike Bechtel | October 30, 2020
Help your insureds and employees create stronger passwords by following six simple steps.
Lindsey Nelson | October 29, 2020
2020 has been a hair-raising year for cyber risks.
Michelle Drolet | October 26, 2020
With ransomware and phishing attacks on the rise, companies must continuously focus on cyber risks to protect assets and customers.
Michel Sahyoun, QuisLex | October 23, 2020
Historically, ransomware attacks were focused on the payoff, not acquiring information. That changed in late 2019.
Frank Ready | October 22, 2020
Businesses may be reluctant to approach federal agencies in the wake of an attack over fears of losing control over the investigation.
Stu Sjouwerman | October 20, 2020
Ransomware attacks have grown in frequency and severity this year with an average cost of $4.4 million.
Laurie Iacono and Keith Wojcieszek | October 09, 2020
Here are six best practices for strengthening cybersecurity in a work-from-home world.
Danielle Ling | October 05, 2020
Hacking and phishing activity increased by 37% in the first two months of the pandemic.
Sam J. Friedman and Nikhil Gokhale | September 29, 2020
Many companies are accelerating their digitization efforts. These sudden shifts compound cybersecurity issues.
Camilla Walker | September 23, 2020
Cyber-related incidents resulting in damage to physical property have the potential to become an issue as big as data theft or ransomware in the next few years.
Amanda Bronstad | September 21, 2020
Clearview AI, which provides photographic information to law enforcement, faces nearly a dozen privacy class-action lawsuits in New York and Illinois.
Timothy Zeilman | September 18, 2020
The proliferation of connected technologies in homes and phones provide new pathways for hackers and other bad actors. Insurance can help.
Viola Trebicka, Serafina Concannon and Sophia Qasir | September 10, 2020
New York promises to change the privacy landscape with its proposed bill, increasing consumer protections as well as compliance burdens on companies.
Perry Carpenter | September 04, 2020
Junk news is far more likely to go viral and the bad guys know it.
Graeme Newman | September 02, 2020
Successful cyberattacks can lock down data and computer access, and stop a company's operations in seconds.
Jim McConnaughhay | September 01, 2020
WCI Cybersecurity Forum will examine updated federal cybersecurity regulations that impact workers' comp.
Melanie Waddell | August 28, 2020
Con artists follow the headlines, so it should be no surprise that COVID-related scams are on the rise.
Shari Claire Lewis | August 27, 2020
A recent report from the FBI's Internet Crime Complaint Center found that email fraud resulted in the highest reported losses.
Mike Scarcella | August 26, 2020
Proposition 24, the California Privacy Rights Act, was written by many of the same proponents of the Consumer Privacy Act.
Priya Merchant | August 26, 2020
Insurance players must become accustomed to these challenges as a way of doing business to thrive — and survive.
Michael H. Sampson | August 25, 2020
Here's how insurance pros can help prepare clients for a dangerous and costly 'cyber-physical attack.'
Heather Schaaf | August 24, 2020
Since 2005, U.S. schools have lost 24.5 million records in data breaches.
Victoria Hudgins | August 17, 2020
As more remote employees spread corporate data across personal electronics and services, data incident monitoring and compliance will be hindered.
Patricia L. Harman | August 13, 2020
Smart fraudsters are using emails that appear to be from reputable companies to capture personal data.
Victoria Hudgins | August 07, 2020
Some countries are acknowledging the pandemic's business disruption by altering plans for new privacy legislation.
Marivi Stuchinsky | August 06, 2020
Many insurance carriers do not have the digital tools and platforms available to enable employees to work entirely remotely.
Michelle Drolet | July 30, 2020
With malware continuing to grow even more sophisticated, insurers and their clients are finding new tools to address these risks.
Thomas Moran | July 28, 2020
Virginia's new Insurance Data Security Act imposes monitoring, reporting and disclosure requirements for carriers handling policyholder data.
Elana Ashanti Jefferson | July 27, 2020
The Big "I" Agents Council for Technology recently updated its free cybersecurity guide for insurance agencies. It includes these insights.
Paige Schaffer | July 10, 2020
Those who file their tax returns last-minute are at a greater risk of becoming identity theft victims.
Mark Horne | July 09, 2020
Fighting fraud in the call center can be particularly challenging for property and casualty insurance providers.
Elana Ashanti Jefferson | June 26, 2020
June is National Elder Abuse Awareness Month. Generali Global Assistance is using the time to educate about how cyber criminals target seniors.
Josh Riley | June 18, 2020
Insurers' basic services aren't providing adequate protection against the cyber exposures small and mid-sized businesses now must address.
Patricia L. Harman | June 17, 2020
A new podcast takes listeners inside the mind of a fraudster, including how they view insurance fraud and why they think they will succeed.
Elana Ashanti Jefferson | June 09, 2020
Risk managers and insurance pros can use these takeaways to help prepare clients for today's top cybersecurity threats.
Guy Russ | June 05, 2020
Here's how organizations offering virtual summer programs can keep youngsters away from cyber threats.
Elana Ashanti Jefferson | June 02, 2020
This refreshed offering from PropertyCasualty360 reflects the many ways insurance carriers and technology partners are revolutionizing how risk is managed and covered.
Dan Clark | May 28, 2020
Consumers should be on equal footing for the rights and benefits they receive under federal law, Christine Wilson explained.
Sam J. Friedman and Julie Bernard | May 12, 2020
Insurers may need to reconsider the product's design, pricing and marketing strategy to get their distribution force more enthusiastically on board.
Elana Ashanti Jefferson | May 11, 2020
Seniors and remote workers are both being targeted by scammers who play on people's pandemic fears.
Karen Sorrell | May 04, 2020
How well do you understand today's cyber risks?
Helen Nuttall | April 30, 2020
Insureds should have some sense of where their biggest data security risks lie in order to satisfy government compliance guidelines and avoid large fines.
Diane Reynolds, Joyce Boyle and Bradford Meisel | April 24, 2020
This is how insurers can best manage cyber liability and help insureds comply with cybersecurity laws.
Karen Hertz, Hertz Legal | April 14, 2020
The response to COVID-19 has the power to define how companies and their employees should operate in the work-from-home world.
Denny Jacob | April 01, 2020
Aon's latest cyber risk report focuses on six lesser-known threats.
Denny Jacob | March 25, 2020
No one is immune to cyberattacks, but the risks are only expected to increase in the coming years.
Sue Reisinger | March 09, 2020
One expert says clients are not preparing enough by practicing data breach drills and updating their response plans.
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