Why Embedded Intelligence Is the Next Level for TPAs
A 2026 Luminaries winner in the category "Excellence in Claims Management for TPAs," Ryan Murphy, VP of product for enterprise claims at CorVel, shares how embedded intelligence is changing the way claims professionals manage claims. He explains how decision support can now reach claims professionals directly within their workflows, instead of requiring them to navigate to another system or screen.
In this Meet the Luminaries podcast, he also addresses the information overload claims specialists face and explains how AI organizes and prioritizes what needs attention first.
You'll also hear:
- Why removing procedural work creates more capacity for investigations and interactions with injured workers and employers.
- How AI surfaces insights while keeping decision-making and accountability with claims professionals.
- Where CorVel is focusing its next wave of development, including recommended next actions and reserve predictions.
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