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Information Security

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News and information for insurance professionals on data privacy, cyber security, preventing cyber attacks, dealing with hacking incidents, managing customer data, managing employee data, and complying with federal and state regulations in the U.S. as well as complying with the European Union's new GDPR directive.

  • News  

    U.S. pharmacies crippled by cyberattack at UnitedHealth’s Change Healthcare

    Alan Goforth |

    Pharmacies are still grappling with difficulties providing prescriptions Friday following a cyberattack against one of the nation's largest health-care technology companies that began on Wednesday.

  • Analysis  

    To benefit from cyber insurance in France, don't forget to file a complaint

    Stéphanie Faber and Charles Helleputte |

    The French regulation has been enacted in the context of the French government decision to fight against the resurgence of cyberattacks, together with ransom demands.

  • Slideshow  

    The 10 biggest data breaches of 2023

    Steve Hallo |

    Discover how uniform notification requirements and digital credentials could reduce the number of ID theft victims.

  • Research  

    Data breaches reached new highs in 2023, smashing old record

    Steve Hallo |

    The number of reported compromises was 72% higher than the previous record, the ITRC reports.

  • News  

    'Pig butchering' and other cybercrimes preying on human psychology rising fast

    Maria Dinzeo |

    Internet crime complaints have surged, according to the FBI, with reported financial losses from 2018 through 2022 totaling $27.6 billion.

  • News  

    12 biggest financial services data breaches of 2023

    Allison Bell |

    The incidents affected everything from Social Security numbers to debit card security codes.

  • Research  

    Business travelers are easy targets for cybercriminals

    Steve Hallo |

    Less than one-third of business travelers avoid unsecured Wi-Fi networks, according to World Travel Protection.

  • Analysis  

    10 tips for cyber resilience in 2024

    Davis Hake |

    Understanding why threat actors do what they do helps illuminate how they will behave in the future.

  • News  

    5 U.S. data privacy laws going into effect in 2024

    Isha Marathe |

    Data privacy professionals are keeping an eye on the set of state laws primed to go into effect in 2024.

  • Best Practices  

    Be wary of phishing schemes this holiday season

    Law Journal Editorial Board |

    In this holiday season of giving, there are agents of evil online whose mission is to trick you into involuntary “giving.”

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Resources

  • How to Manage Contact Compliance Without Compromising Outreach

    How to Manage Contact Compliance Without Compromising Outreach

    From gryphon.ai

    Empower your organization to excel in marketing outreach without compromising compliance. This guide offers a roadmap to implement a best-in-class contact compliance strategy so that your organization can continue successful marketing campaigns, ethically and legally.

    Download Resource ›

  • The Comprehensive Marketing Compliance Checklist for 2024

    The Comprehensive Marketing Compliance Checklist for 2024

    From gryphon.ai

    Is your organization protected against costly Do Not Call (DNC) and Telephone Consumer Protection Act (TCPA) violations and fines? This comprehensive checklist explores key compliance areas, offering insights to mitigate risks and protect your brand reputation in 2024.

    Download Resource ›

  • The Enterprise Call Experience in 2023: Insurance

    The Enterprise Call Experience in 2023: Insurance

    From TransUnion

    This report reveals the evolving landscape of insurance communication from 2023 and current trends. Explore insights on multichannel strategies, STIR/SHAKEN call authentication benefits and branded calling in order to enhance your customer experiences in 2024.

    Download Resource ›

  • The State of Customer Outreach: Top Ten Findings for Insurance

    The State of Customer Outreach: Top Ten Findings for Insurance

    From TransUnion

    Download this eBook and learn about challenges, goals and strategies for improving customer experience, revenue growth and operational efficiency. Discover the importance of integrating voice and digital channels, addressing low answer rates and leveraging technology for better customer contact. The study provides insights into insurers' priorities, key challenges and the role of technology solutions in achieving success.

    Download Resource ›

  • Commercial Property Preparedness: Bracing for Changing Risks

    Commercial Property Preparedness: Bracing for Changing Risks

    From OneShield

    Commercial insurers have faced many challenges in 2023 due to a record number of billion-dollar weather events, inflation and a tightening reinsurance market. The increasing focus on individual risk levels in the reinsurance market requires insurers to embrace new technology, data, and tools to improve loss ratios and customer satisfaction. This eBook explores solutions to navigate these challenges and enhance risk management capabilities.

    Download Resource ›

Browse More Resources →

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