Ways of working in insurance are changing, so the industry's education and training are changing, too. (Photo: Panchenko Vladimir/Shutterstock) Ways of working in insurance are changing, so the industry’s education and training are changing, too. (Photo: Panchenko Vladimir/Shutterstock)

There’s a tremendous amount of conversation in the insurance industry today about the impact of artificial intelligence (AI), machine learning and data science. When we think about these topics, we normally talk most about the changes affecting insurance products, consumer interactions, and the industry. Oddly, we talk a lot less about the implications for the professionals — the people who operate our businesses. As a “lifer” in the insurance business — 23 years in property & casualty preceded my current role as CEO of the Society of Actuaries (SOA) — I think about those people every day from the perspective of an organization that develops professionals for a key segment of the industry’s work.

What we see in the short- and long-term are major changes in the nature of the work we do, employee education and professional development along with corresponding changes needed in developing our talent.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.


  • All PropertyCasualty360.com news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including BenefitsPRO.com and ThinkAdvisor.com.

Already have an account?


© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.


Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join PropertyCasualty360.com now!

  • Unlimited access to PropertyCasualty360.com - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including BenefitsPRO.com, ThinkAdvisor.com and Law.com
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2024 ALM Global, LLC. All Rights Reserved.