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Commentary

Commentary

The independent insurance agent as an entrepreneur

Barry Seigerman | April 18, 2018

How successful your agency becomes is only half about your ability to sell insurance.

Commentary

Top tech mega-trends with big implications for insurance

Mark Breading | April 18, 2018

Taken as a whole, the change wrought by emerging technologies is likely to rock the insurance industry for the next decade.

Commentary

It’s never a bad time for a supplier risk review

Patrick Stakenas | April 17, 2018

Whether you plan to be GDPR compliant or not by the go-live date of May 25, it's a good idea to follow these supplier risk review steps now.

Commentary

Career longevity advice from a 'risk manager for life'

C. Nahua Maunakea | April 16, 2018

Hope springs eternal from this 35-year risk management veteran.

Commentary

Some claims just aren't fair...but settlement practices should be

Ken Brownlee, CPCU | April 13, 2018

Fairness is claims means investigating and paying them in a timely manner.

Commentary

Why underwriting isn't dead

Nicole Mongillo | April 13, 2018

There have been murmurs about a shift away from the underwriter, with technology driving the change. But underwriters continue to be the backbone of insurance.

Commentary

Investigating the claims adjuster's investigation in workers' comp matters

Andrew F. Ruder | April 11, 2018

There is a growing concern that claims adjusters too commonly deny claims without performing a reasonable investigation of the injury and ignore pertinent information they do have in their possession at the time a denial is issued.

Commentary

Technology is not an insurance industry villain

Simon White | April 10, 2018

For agents and brokers these days, in order to move forward, there's no looking back. Here are four recommendations for insurers.

Commentary

Is the InsurTech movement maturing?

Mark Breading | April 09, 2018

The investment and activity related to the InsurTech movement that began about 4-5 years ago show few signs of abating. If anything, the movement is…

Commentary

Flood season never ends, and neither should efforts to educate clients

Patty Templeton-Jones | April 05, 2018

Agents and brokers have many opportunities to explain the intricacies of flood insurance to property owners and businesses

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Commentary

Why and how to leverage a social mission for your insurance business

Gary Zyla | April 04, 2018

Infusing an emphasis on making a difference into the fabric of an organization can deepen connections with clients and inspire employees.

Commentary

Emerging tech fuels insurance consumers' on-demand expectations

Alex Meisner | April 03, 2018

As the average amount of time consumers are willing to wait shrinks, businesses can't afford to disrupt the customer journey with long wait times and poor service.

Best Practices Commentary

How to fend off identity theft during tax season

Timothy Zeilman | April 02, 2018

Income tax refunds are like candy to identity thieves. Follow these 7 guidelines to prevent becoming a victim.

Commentary

The business of risk

Ken Brownlee | March 30, 2018

What is America’s primary business and how does it relate to insurance?

Commentary

Insurance agents and online reputation management

Rick Fox | March 26, 2018

As insurance agents venture into the realm of marketing themselves online, there is often a question of what image they should portray.

Commentary

Claims handling is ground zero for customer retention

Patrick Kehoe | March 22, 2018

Digital insurance initiatives and innovation are essential for P&C carriers in an increasingly commoditized marketplace that's prone to quick customer churn.

Commentary

Charting the progress of an ambitious young insurance agent

Barry Seigerman | March 22, 2018

With just a few years of experience in the insurance business, this millennial decided to start his own independent agency.

Analysis Commentary

Lessons learned from a painful year in insurance

Larry Chasin | March 21, 2018

Agents and brokers, insurers and policyholders have all learned from 2017's unrelenting hurricanes and wildfires, and will carry that knowledge with them going forward.

Commentary

Is U.S. flood risk far higher than previously believed?

Shawn Moynihan | March 21, 2018

If a new study led by the University of Bristol is to be believed, 41 million Americans are at risk from flooding rivers.

Analysis Commentary

Driverless cars aren't the only danger to pedestrians

Christine G. Barlow, CPCU | March 20, 2018

The investigation into Sunday's fatality involving an autonomous vehicle will loom large over the future insurability of driverless cars.

Expert Opinion Commentary

The state of insurance technology in 2018

Ilya Bodner | March 20, 2018

InsurTech is now moving rapidly into commercial lines, where attention and intent are focused on impactful solutions.

Commentary

As AXA acquires XL Group, a look ahead at P&C M&A deals to come in 2018

Shawn Moynihan | March 15, 2018

P&C-industry M&A deals in 2018 are expected to be very much in line with those seen in the last several years.

Commentary News

Humble Pi — Why it matters to insurance professionals

Al Weller | March 14, 2018

π Day celebrates a history leading to crucial considerations in contemporary insurance and risk management programs. Enjoy it.

Expert Opinion Commentary

Here's how insurers can find the innovation sweet spot

Rachel Alt-Simmons | March 07, 2018

Having deep pockets doesn't necessarily mean that innovation is pervasive throughout the organization.

Expert Opinion Market Insights Commentary

Live event insurers must adapt to evolving threats

Scott Carroll | March 06, 2018

As the most urgent concern for the worldwide live event industry, there is simply no time to waste in developing concrete solutions to better protect customers, performers and vendors.

Commentary

Get real when training new insurance agency staff

Angie Herbers | March 05, 2018

Prepare employees joining your insurance agency by giving them their job details and teaching them about your firm's core values.

Expert Opinion Market Insights Commentary

Most insurance agents should use a surety expert

Dan Huckabay | March 05, 2018

While surety is technically an insurance product, most insurance agents know it’s significantly different than traditional P&C coverages.

Commentary

Key strategic initiatives are transforming P&C personal lines

Mark Breading | March 02, 2018

Personal lines insurers are actively pursuing a dozen strategic initiatives that are propelling them forward to a stronger competitive position in the future.

Expert Opinion Commentary

Insurers must rethink communications to secure customer loyalty

George Wright | March 02, 2018

To win over customers, insurers need to build trust and make them feel valued as individuals.

Commentary

Let's work together to attract fresh talent to insurance careers

Kirstin Marr | March 01, 2018

The need for new expertise, simply from a human capital perspective, is daunting for insurance.

Expert Opinion Commentary

Let's work together to attract fresh talent to insurance careers

Kirstin Marr | March 01, 2018

The need for new expertise, simply from a human capital perspective, is daunting for insurance.

Commentary

2 ways social media renewed my faith in the independent insurance agent

Matt Naimoli | February 28, 2018

Between geckos, aprons, quarterbacks, and mayhem, how does the local independent insurance agent gain enough attention to grow?

Commentary

Tackling the U.S. flood insurance challenge

Matt Nielsen and Pete Dailey | February 28, 2018

Flood insurance reform discussions include issues around resilient cities and local communities, the NFIP and private flood insurance markets.

Commentary

Here's how one incumbent insurer became an InsurTech startup

Phil Kalin | February 22, 2018

Together, insurance startups and incumbents can learn from and complement each other.

Commentary

Insurer strategies in 2018: The new balancing act

Mark Breading | February 21, 2018

This year 2018 is likely to be an exciting one for the insurance industry as the transformation continues.

Commentary

Questions plague insurance agency contingent agreements

Jim Holm | February 20, 2018

Is the awarding of contingent dollars always sound, and does it deliver the right results?

Commentary

Consider business objectives before rushing to innovate

Bob Cummings | February 19, 2018

There is hardly an insurer out there today who does not have an innovation team looking at new and emerging technologies: Blockchain, IoT and machine learning top the list.

Commentary

4 ways insurers can prepare for 'Digital Insurance 2.0'

Mike Smart | February 16, 2018

As InsurTechs make strong moves into the insurance market, legacy carriers are launching innovative new products.

Commentary

Follow these steps to minimize the risk of workplace harassment

Loretta L. Worters | February 14, 2018

Discrimination and harassment lawsuits filed by employees against current, former and even prospective employers have been on the rise.

Commentary

The future of digital customer experience in insurance

Lisa Woodley | February 13, 2018

The growing demand for voice-controlled artificial intelligence (AI) is part of a bigger trend toward more personalized, customized, conversational digital experiences.

Commentary

Understanding the benefits of contents restoration

Ken Campbell | February 12, 2018

From textiles to priceless antiques, restoration can save items that seem unrecoverable.

Commentary

Distracted living: What it means for insurance

Mark Breading | February 09, 2018

Distracted living is a cause for concern and a trend that the P&C insurance industry should continue to monitor.

Commentary

Celebrating Texas-sized pride over IICF’s Southeast Benefit Dinner

Enya He | February 08, 2018

Sixth annual event raised record amounts for local charities, showcasing efforts by the insurance industry to join forces for the greater good.

Commentary

This is why (and how) you should sell to small businesses

Barry Seigerman | February 07, 2018

Leveraging personal relationships is key in serving this lucrative client set.

Commentary

A message of mercy rings out during IICF annual gala

Shawn Moynihan | February 05, 2018

It was one of the most moving things I've seen in a long time.

Commentary

‘Alternative’ market players are here to stay

Sam J. Friedman | February 02, 2018

Record-setting disaster losses are unlikely to scare off new sources of property & catastrophe insurance capacity pouring in from the capital markets.

Commentary

Moving on after the big freeze – Part II

Ken Brownlee, CPCU | January 31, 2018

Changes in energy preferences and global factors are creating new job opportunities and coverage issues.

Commentary

These insurance technologies will really sell policies in 2018

Michael Calamari | January 30, 2018

The potential for future advancements related to telematics, IoT and automation has yet to be fully realized.

Commentary

Insurance agents and brokers are dead: Wait, not so fast!

Karen Pauli | January 29, 2018

Independent agents and brokers have a critical and, in many cases, an unmatched role in the insurance ecosystem.

Commentary

Disruption, collaboration and leadership: What football can teach the insurance industry

Rosalie L. Donlon | January 26, 2018

Disruption and change, whether major or minor, are a fact of life, and that those who succeed will manage the change, not let the change manage them.

Resources

Overcoming Market Saturation: How Producers Can Grow Their Book of Business

From KPA

Use this no-nonsense approach to grow your book of business and gain a competitive edge. Learn why differentiation could be your best marketing strategy.

Download Resource ›
Automated Loss Runs Help Commercial Carriers Eliminate Common Blind Spots

From LexisNexis Risk Solutions

See what you may be missing to improve risk assessments and overall profitability.

Download Resource ›
Overcome Complex Regulations with Unique Coverage for Healthcare Providers

From NAS Insurance Services

Help your clients address regulatory challenges, including billing error investigations involving Medicare and Medicaid, before they become a larger issue.

Download Resource ›
Fact Sheet: E&O for Architects & Engineers

From NAS Insurance Services

It can be tricky to get the right insurance coverage for A&E clients, so you need policy options with flexibility and a wide range of features. Learn more about how to cover all their bases!

Download Resource ›
The Comparative Rater eBook: How to Choose a Rater that Works for Your Agency

From Vertafore

Stay ahead of your competitors by using a tool that allows you and your clients to quickly and easily compare different policy options.

Download Resource ›
Guide: 5 Steps to Selling Cyber

From NAS Insurance Services

Cyber risk and data security has a spot on the agenda of every business owner and executive. Are you prepared to effectively present and sell cyber liability insurance to your clients?

Download Resource ›
Cyber Claims Digest: Trends and Insights

From NAS Insurance Services

Review the conclusions from a comprehensive data analysis of cyber claims made in 2016 and learn how to help your clients.

Download Resource ›
How to Ensure Proper Sexual Misconduct & Molestation Coverage

From NAS Insurance Services

Take steps now to make sure your clients’ liability insurance doesn’t exclude coverage of crucial sexual misconduct and molestation risks.

Download Resource ›
3 Healthcare Liability Trends You Need to Know

From NAS Insurance Services

Get the facts! Allied healthcare businesses continue to grow at record pace! Are you offering the right liability coverages?

Download Resource ›
3 Tenant Discrimination Trends You Need to Know

From NAS Insurance Services

If you are providing property manager or owner clients with E&O coverage, make sure you address the growing exposure of tenant discrimination.

Download Resource ›

Browse More Resources →

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