Commentary

Federal risk modeling data is now less reliable and disaster preparedness resources are harder to access.

Insurers putting AI into claims and underwriting should add one specific test to every implementation.

New hires, in particular, learn interpersonal skills in face-to-face relationships.

The challenge with insurance and associated tow plans is that the brand relationship is forged on bad days.

For insureds using AI agents, the "human in the loop" becomes part of the risk conversation. (Part 2 of 2)

As insurers consider AI risk, it's useful to look at how advanced analytics evolved in insurance. (Part 1 of 2)