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Several commercial P&C insurance carriers have invested in new APIs, data analytics and product lines to gain an edge.

CSAA's Melissa Jones highlights issues for managing a hybrid workforce and discusses employee benefits in the latest Insurance Speak podcast.

Three tips will help claims departments have more resilience to face larger claim volumes and tackle complex claims.

It's time for insurers to ask themselves how their business is engaging with customers, and how this aligns with the company's overall digital strategy.

For customers, both analog and digital channels are equally important when they are looking for insurance support.

Here are three ways that technology helps drive innovation in the midst of disruption.

Vehicle technology transformation has created numerous challenges and opportunities in how the claims are handled.

Transforming the customer experience is a powerful organizational shift that can bring about quantum change.