{
  "author": {
    "name": "Jeff Wargin",
    "webUrl": "/author/profile/jeff-wargin/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 12,
    "social": [],
    "articles": [
      {
        "uri": "/2022/02/10/8-ways-business-intelligence-is-transforming-the-insurance-ecosystem/",
        "title": "8 ways business intelligence is transforming the insurance ecosystem",
        "byline": "Jeff Wargin",
        "kicker": "Analysis",
        "prettyDate": "February 10, 2022",
        "timeToRead": "4 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2022/02/Insurtech_Oulaphone.jpg",
          "width": "614",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/jeff-wargin/",
            "name": "Jeff Wargin"
          }
        ],
        "kickerNode": [
          {
            "uri": "/analysis/",
            "sectionName": "Analysis"
          }
        ],
        "summary": "Organizational data can be translated into reports, metrics, and trends that are used to inform all facets of business decision-making.",
        "body": null
      },
      {
        "uri": "/2021/05/27/leveraging-personalized-insurance-to-meet-customers-needs/",
        "title": "Leveraging personalized insurance to meet customers' needs",
        "byline": "Jeff Wargin",
        "kicker": "Analysis",
        "prettyDate": "May 27, 2021",
        "timeToRead": "0 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2021/05/Cell-phone_Oulaphone-stock.adobe_.jpg",
          "width": "616",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/jeff-wargin/",
            "name": "Jeff Wargin"
          }
        ],
        "kickerNode": [
          {
            "uri": "/analysis/",
            "sectionName": "Analysis"
          }
        ],
        "summary": "In today's digitized insurance market, collecting, categorizing and analyzing data is easier and more useful than ever.",
        "body": null
      },
      {
        "uri": "/2021/03/24/7-disruptive-ideas-changing-the-insurance-industry/",
        "title": "7 disruptive ideas changing the insurance industry",
        "byline": "Jeff Wargin",
        "kicker": "Slideshow",
        "prettyDate": "March 24, 2021",
        "timeToRead": "2 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2021/03/Disruption_WHYFRAME_Shutterstock.jpg",
          "width": "613",
          "height": "373"
        },
        "authors": [
          {
            "webUrl": "/author/profile/jeff-wargin/",
            "name": "Jeff Wargin"
          }
        ],
        "kickerNode": [
          {
            "uri": "/slideshow/",
            "sectionName": "Slideshow"
          }
        ],
        "summary": "Machine learning, chatbots and other InsurTech advances are changing the face of insurance.",
        "body": null
      },
      {
        "uri": "/2020/06/22/insurance-chatbots-optimizing-customer-experiences/",
        "title": "Insurance chatbots: Optimizing customer experiences",
        "byline": "Jeff Wargin",
        "kicker": "Best Practices",
        "prettyDate": "June 22, 2020",
        "timeToRead": "4 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2020/06/Chatbot-program_Falcon.jpg",
          "width": "616",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/jeff-wargin/",
            "name": "Jeff Wargin"
          }
        ],
        "kickerNode": [
          {
            "uri": "/best-practices/",
            "sectionName": "Best Practices"
          }
        ],
        "summary": "In a 24/7 world where customers expect instantaneous communication, carriers are finding new ways to convey information to them.",
        "body": null
      },
      {
        "uri": "/2020/03/23/transforming-insurance-claims-handling/",
        "title": "Transforming insurance claims handling",
        "byline": "Jeff Wargin",
        "kicker": "Best Practices",
        "prettyDate": "March 23, 2020",
        "timeToRead": "4 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2020/03/shutterstock_409741570_robotics_Falcon.jpg",
          "width": "616",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/jeff-wargin/",
            "name": "Jeff Wargin"
          }
        ],
        "kickerNode": [
          {
            "uri": "/best-practices/",
            "sectionName": "Best Practices"
          }
        ],
        "summary": "Robotic process automation helps limit repetitive tasks and frees employees for more critical activities.",
        "body": null
      },
      {
        "uri": "/2020/02/18/understanding-the-benefits-of-digital-insurance/",
        "title": "Understanding the benefits of digital insurance",
        "byline": "Jeff Wargin",
        "kicker": "Analysis",
        "prettyDate": "February 18, 2020",
        "timeToRead": "4 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2020/02/Digital-disruption-credit_Victoria-Fotolia-Falcon.jpg",
          "width": "616",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/jeff-wargin/",
            "name": "Jeff Wargin"
          }
        ],
        "kickerNode": [
          {
            "uri": "/analysis/",
            "sectionName": "Analysis"
          }
        ],
        "summary": "Consumers expect instantaneous communication; going digital provides self-service portals, live chat and more to meet those expectations.",
        "body": null
      },
      {
        "uri": "/2020/01/27/5-pillars-of-digital-insurance/",
        "title": "The five pillars of digital insurance",
        "byline": "Jeff Wargin",
        "kicker": "Market Insights",
        "prettyDate": "January 27, 2020",
        "timeToRead": "5 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2020/01/shutterstock_760384009-digital-transformation-Falcon.jpg",
          "width": "616",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/jeff-wargin/",
            "name": "Jeff Wargin"
          }
        ],
        "kickerNode": [
          {
            "uri": "/market-insights/",
            "sectionName": "Market Insights"
          }
        ],
        "summary": "Only recently has the insurance industry begun transitioning to a digital environment, and it started with these fundamental pillars.",
        "body": null
      },
      {
        "uri": "/2019/12/13/handling-a-new-world-of-claims-challenges/",
        "title": "Handling a new world of claims challenges",
        "byline": "Jeff Wargin",
        "kicker": "Analysis",
        "prettyDate": "December 13, 2019",
        "timeToRead": "4 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2019/12/Technology-use_Falcon.jpg",
          "width": "616",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/jeff-wargin/",
            "name": "Jeff Wargin"
          }
        ],
        "kickerNode": [
          {
            "uri": "/analysis/",
            "sectionName": "Analysis"
          }
        ],
        "summary": "As carriers continue to invest in digital experiences, data analysis capabilities and technology ecosystems, the claims process will become more automated and pattern-driven.",
        "body": null
      },
      {
        "uri": "/2019/02/04/technologys-impact-on-pc-insurance-in-2019/",
        "title": "Technology's impact on P&C insurance in 2019",
        "byline": "Jeff Wargin",
        "kicker": "Best Practices",
        "prettyDate": "February 04, 2019",
        "timeToRead": "6 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2019/02/InsurTech-shutterstock_1082764193-Falcon.jpg",
          "width": "616",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/jeff-wargin/",
            "name": "Jeff Wargin"
          }
        ],
        "kickerNode": [
          {
            "uri": "/best-practices/",
            "sectionName": "Best Practices"
          }
        ],
        "summary": "The digital revolution has arrived and insurance carriers who ignore it do so at their own peril.",
        "body": null
      },
      {
        "uri": "/2018/05/31/navigating-the-iot-data-flood/",
        "title": "Navigating the IoT data flood",
        "byline": " Jeff Wargin ",
        "kicker": "Market Insights",
        "prettyDate": "May 31, 2018",
        "timeToRead": "3 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2018/05/Internet-of-things_shutterstock_700733764_IoT_Falcon.jpg",
          "width": "616",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/jeff-wargin/",
            "name": "Jeff Wargin"
          }
        ],
        "kickerNode": [
          {
            "uri": "/market-insights/",
            "sectionName": "Market Insights"
          }
        ],
        "summary": "With the volume of data available, insurers must distill it into usable nuggets of information.",
        "body": null
      }
    ]
  }
}