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Insurance technology is changing the ecosystem for policyholders and insurers. Business intelligence can help insurers process data into actionable and understandable insights. (Photo: Oulaphone/stock.adobe.com)

Data, and the way it is used, is arguably the most critical factor in how well a carrier meets customer expectations and improves the overall process. To make the most of all data resources, carriers need a robust system that organizes, consolidates, cleans and processes data into actionable and understandable insights.

While there are countless data analytics programs out there, all of these systems fall under one comprehensive data umbrella that all organizations should know about and utilize. This is business intelligence.

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