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When customers interact with a chatbots, it is very similar to chatting with a human being. (Photo: Shutterstock)Recommended Stories
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Resource Center
Guide
Sponsored by Cincom
8 Reasons to Consider Improving Customer Communications
This guide explores how insurance companies can improve outdated customer communication systems and manual processes that are stifling efforts to keep pace with evolving regulations and customer expectations. Download it to learn about a solution that makes sense.
White Paper
Sponsored by Verisk
Where Going Small Can Be a Big Deal
Building a BOP program may be the right move for many commercial insurers. Download this white paper to find out how.
Guide
Sponsored by Denim Social
A Guide to Social Selling for Insurance: Giving Agents a Voice on Social Media
Even in the face of innovation, agent distribution still drives the majority of the insurance market share. Giving agents a voice on social media is a cost-effective way to build consumer trust and brand awareness. Download this guide and learn how to empower agents with social selling.
PC360 Evolving Risk Summit 2023Event
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