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Forward-looking agents and brokers must keep their finger on the pulse of the industry to execute effective business goals.

While the NFIP's Risk Rating 2.0 goes further than federal policies have in the past, there is still room for improvement.

Speed to market will become a key factor in the success or failure of insurers in 2022.

New technologies could be used to improve the customer service experience when it comes to how quickly insurance claims are handled.

When it comes to time, the issue is about balance as much as it is about an insurer's ability to do things faster.

Review the leading small commercial insurance companies for 2021 based on financial strength, customer satisfaction and a review by 'Forbes.'

Fear of differentiation and how to best manage change is a key obstacle for insurance CIOs.

Cyber and employment-related issues lead micro risk trends, while finance and the pandemic are big picture concerns.