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An overwhelming number of factors has created an increase in the number of claims to be subrogated.
True digital transformation in subrogation is an achievable goal and could streamline the multitude of steps required.
In a challenging environment, insurers must think more broadly about their opportunities to drive performance.
Making incremental improvements doesn't qualify as transformative, but completely changing the engagement model does.
Technology can improve some common claims issues to expedite the evaluation and payment processes.
Each loss is unique but complex claims take time, planning, resources and patience to investigate and settle.
The collapse of the Champlain Towers South has raised numerous questions about construction, inspections and the factors contributing to its failure.
AI could provide another way to personalize insurance and provide cost savings for drivers.
An increase in large-scale events and policyholders' expectations to receive information in real-time could dictate wider adoption of insurtech.
New technologies could be used to improve the customer service experience when it comes to how quickly insurance claims are handled.
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Christ" } ], "kickerNode": [ { "uri": "/analysis/", "sectionName": "Analysis" } ], "summary": "An overwhelming number of factors has created an increase in the number of claims to be subrogated.", "body": null }, { "uri": "/2022/11/29/can-powerful-analytics-replace-subrogation/", "title": "Can powerful analytics replace subrogation?", "byline": "Timothy D. Christ", "kicker": "Analysis", "prettyDate": "November 29, 2022", "timeToRead": "9 minute", "image": { "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2022/11/F5_subrogation_Analytics.jpg", "width": "616", "height": "372" }, "authors": [ { "webUrl": "/author/profile/timothy-d-christ/", "name": "Timothy D. Christ" } ], "kickerNode": [ { "uri": "/analysis/", "sectionName": "Analysis" } ], "summary": "True digital transformation in subrogation is an achievable goal and could streamline the multitude of steps required.", "body": null }, { "uri": "/2022/08/15/why-subrogation-is-more-than-a-final-box-to-check/", "title": "Why subrogation is more than a final box to check", "byline": "Timothy D. Christ", "kicker": "Best Practices", "prettyDate": "August 15, 2022", "timeToRead": "5 minute", "image": { "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2022/08/check-box_Андрей-Яланский.jpg", "width": "0", "height": "0" }, "authors": [ { "webUrl": "/author/profile/timothy-d-christ/", "name": "Timothy D. Christ" } ], "kickerNode": [ { "uri": "/best-practices/", "sectionName": "Best Practices" } ], "summary": "In a challenging environment, insurers must think more broadly about their opportunities to drive performance.", "body": null }, { "uri": "/2022/04/22/a-new-customer-experience-in-auto-claims/", "title": "A new customer experience in auto claims?", "byline": "Timothy D. Christ", "kicker": "Best Practices", "prettyDate": "April 22, 2022", "timeToRead": "6 minute", "image": { "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2022/04/Car-crash_anekoho_Adobe-Stock.jpg", "width": "616", "height": "372" }, "authors": [ { "webUrl": "/author/profile/timothy-d-christ/", "name": "Timothy D. Christ" } ], "kickerNode": [ { "uri": "/best-practices/", "sectionName": "Best Practices" } ], "summary": "Making incremental improvements doesn't qualify as transformative, but completely changing the engagement model does.", "body": null }, { "uri": "/2022/04/05/disrupting-the-insurance-claims-process-the-right-way/", "title": "Disrupting the insurance claims process — the right way", "byline": "Timothy D. Christ", "kicker": "Analysis", "prettyDate": "April 05, 2022", "timeToRead": "6 minute", "image": { "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2022/04/Internet-of-things-Article-202104081737_NmediaAdobe-Stock.jpg", "width": "620", "height": "372" }, "authors": [ { "webUrl": "/author/profile/timothy-d-christ/", "name": "Timothy D. Christ" } ], "kickerNode": [ { "uri": "/analysis/", "sectionName": "Analysis" } ], "summary": "Technology can improve some common claims issues to expedite the evaluation and payment processes.", "body": null }, { "uri": "/2022/03/08/adjusting-complex-losses-lessons-learned-from-the-champlain-towers-south-collapse/", "title": "Adjusting complex losses: Lessons learned from the Champlain Towers South collapse", "byline": "Timothy D. Christ", "kicker": "Best Practices", "prettyDate": "March 08, 2022", "timeToRead": "5 minute", "image": { "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2022/03/Condo_Collapse_Marta-Lavandier_AP.jpg", "width": "616", "height": "372" }, "authors": [ { "webUrl": "/author/profile/timothy-d-christ/", "name": "Timothy D. Christ" } ], "kickerNode": [ { "uri": "/best-practices/", "sectionName": "Best Practices" } ], "summary": "Each loss is unique but complex claims take time, planning, resources and patience to investigate and settle.", "body": null }, { "uri": "/2022/03/07/investigating-the-collapse-of-the-surfside-condominium/", "title": "Investigating the collapse of the Surfside Condominium", "byline": "Timothy D. Christ", "kicker": "Analysis", "prettyDate": "March 07, 2022", "timeToRead": "8 minute", "image": { "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2022/03/Cover_Story_CondoCollapse.jpg", "width": "616", "height": "372" }, "authors": [ { "webUrl": "/author/profile/timothy-d-christ/", "name": "Timothy D. Christ" } ], "kickerNode": [ { "uri": "/analysis/", "sectionName": "Analysis" } ], "summary": "The collapse of the Champlain Towers South has raised numerous questions about construction, inspections and the factors contributing to its failure.", "body": null }, { "uri": "/2022/02/24/do-consumers-want-to-think-about-insurance-more-often/", "title": "Do consumers want to 'think' about insurance more often?", "byline": "Timothy D. Christ", "kicker": "Analysis", "prettyDate": "February 24, 2022", "timeToRead": "5 minute", "image": { "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2022/02/Auto-dashboard_Syda-Productions.jpg", "width": "616", "height": "372" }, "authors": [ { "webUrl": "/author/profile/timothy-d-christ/", "name": "Timothy D. Christ" } ], "kickerNode": [ { "uri": "/analysis/", "sectionName": "Analysis" } ], "summary": "AI could provide another way to personalize insurance and provide cost savings for drivers.", "body": null }, { "uri": "/2022/01/18/will-2022-be-the-year-for-increased-insurance-claims-regulation/", "title": "Will 2022 be the year for increased insurance claims regulation?", "byline": "Timothy D. Christ", "kicker": "Commentary", "prettyDate": "January 18, 2022", "timeToRead": "5 minute", "image": { "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2022/01/Auto-insurance.jpg", "width": "616", "height": "372" }, "authors": [ { "webUrl": "/author/profile/timothy-d-christ/", "name": "Timothy D. Christ" } ], "kickerNode": [ { "uri": "/commentary/", "sectionName": "Commentary" } ], "summary": "An increase in large-scale events and policyholders' expectations to receive information in real-time could dictate wider adoption of insurtech.", "body": null }, { "uri": "/2021/12/23/measuring-claims-cycle-time-from-a-customer-perspective/", "title": "Measuring claims cycle time from a customer perspective", "byline": "Timothy D. Christ", "kicker": "Commentary", "prettyDate": "December 23, 2021", "timeToRead": "5 minute", "image": { "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2021/12/Insurance-Claim_3.jpg-image620x372.jpg", "width": "616", "height": "372" }, "authors": [ { "webUrl": "/author/profile/timothy-d-christ/", "name": "Timothy D. Christ" } ], "kickerNode": [ { "uri": "/commentary/", "sectionName": "Commentary" } ], "summary": "New technologies could be used to improve the customer service experience when it comes to how quickly insurance claims are handled.", "body": null } ] } }
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