The role of insurtech in claims. There are numerous initiatives within many carriers to modernize their technology infrastructure and to speed up processing, and to leverage emerging technologies to assist with either greater data collection, analysis or both. (Photo: Shutterstock)

Extensive damage resulted from the Kentucky tornado that struck on December 10, 2021. Generally, tornadoes do not produce extensive catastrophe-type responses from the insurance industry because the extent of damage is limited to such a small location. However, in this instance, the supercell that created this tornado traveled nearly 600 miles from Arkansas to Ohio.

As we have seen in the last several years regarding the California wildfires, there was a problem with claims re-assignment to multiple, subsequent adjusters. California amended its Insurance Code so that if a carrier assigns more than two adjusters to work the same residential property claim within a six-month period resulting from a state of emergency, they are required to provide a primary point of contact that will oversee that file until the claim is closed or litigation is filed. Now Colorado has experienced a $1 billion wildfire as well.

Want to continue reading?
Become a Free
PropertyCasualty360 Digital Reader.


  • All news coverage, best practices, and in-depth analysis.
  • Educational webcasts, resources from industry leaders, and informative newsletters.
  • Other award-winning websites including and

Already have an account?


© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.


Join PropertyCasualty360

Don’t miss crucial news and insights you need to make informed decisions for your P&C insurance business. Join now!

  • Unlimited access to - your roadmap to thriving in a disrupted environment
  • Access to other award-winning ALM websites including, and
  • Exclusive discounts on PropertyCasualty360, National Underwriter, Claims and ALM events

Already have an account? Sign In Now
Join PropertyCasualty360

Copyright © 2024 ALM Global, LLC. All Rights Reserved.