InsurTech Center

Overcoming change management fear to achieve differentiation

Fear of differentiation and how to best manage change is a key obstacle for insurance CIOs.

By Greg Murphy | November 08, 2021 at 08:00 AM

There is no need to waste time and resources when the right technology vendor can facilitate digital transformation in real-time. (Photo: tadamichi/Shutterstock)

Editor’s Note: This column is the latest installment in a series from INSTANDA’s Greg Murphy about fears that can prohibit digital transformation in insurance.

Much of the financial activity in insurance companies today is spent on doing the basics. Ensuring legal compliance, maintaining base products and keeping the engine running, takes up most of the money and energy a firm spends, leaving differentiation as an afterthought.

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