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Top trends impacting P&C insurance agents in 2022

Forward-looking agents and brokers must keep their finger on the pulse of the industry to execute effective business goals.

By Joel Zwicker | February 14, 2022 at 05:00 AM

Customers that are experiencing great service are more likely to stay with you as well as recommend you to their friends, family and colleagues. (Photo: Anawt Sudchanham/Adobe Stock)

The events of the last two years have increased the adoption and innovation of technology in our industry. From shifting to more virtual interactions to complying with new safety policies, agents and brokers had to make rapid transitions in a business that heavily relied on in-person interactions in the past.

As 2022 unfolds, being aware of the trends that will dominate insurance in the coming year will keep agents ahead of the pack.

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