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The times they are a changing and nowhere is that more true than in the insurance industry. Technology is constantly evolving and will significantly impact every aspect of the industry from adjusting to claims management, fraud and subrogation, as well as how new products are developed in the future. That's...

If you buy a home in a flood-prone area, you probably need to find flood insurance.

The technology of the future is here and it's changing every aspect of the insurance business.

Erie Insurance policyholders are the happiest with their car insurance buying experience, according to a new J.D. Power shopper study.

It costs more than twice as much to hire and train new employees than it does to retain existing staff.

Higher satisfaction numbers have a strong impact on customer loyalty and policy renewals.

I scream, you scream, we all scream for the auto insurance claims process.

It seems that millennials (individuals born between 1977 and 1994) and the largest group of homebuyers and renters in the U.S., are less happy with their insurance experiences than any other age group.