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More independent agencies are taking advantage of advances in technology, including improved agency management systems, social media marketing methods and real-time capabilities, according to American Agent & Brokers' 2010 reader agency automation survey.

Rick Gilman discusses why multimedia communication is important as a marketing tool, and how to incorporate video production.

Tech Decisions, published by Summit Business Media, announced Robert Regis Hyle as the new Editor in Chief. Hyle was previously the Associate Editor at Tech Decisions.

Claims Magazine is twittering every day about breaking news and timely topics -- not to mention keeping readers up to date on what's being posted on claimsmag.com.

There won't be significant premium growth until this moribund economy gets going again.

Ten cities will receive financial aid to continue 4th of July festivities courtesy of Liberty Mutual Group as the Boston-based insurer announced the winners of its "Bring Back The 4th" contest.

Insurance companies' track records regarding new technologies may indicate the industry will not be among the leaders in adopting digital marketing tools such as e-mail, blogs, social networking, and Twitter.

Here is a list of the latest Tweets from Claims Magazine.