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J.D. Power's David Pieffer will deliver the industry keynote at the America's Claims Executive Leadership Forum & Expo.

Increasingly, technology is improving how insurance claims are processed and adjudicated.

Many claims folks have been stuck between the rocks and hard places of regulatory constraints, compliance, and more...until now.

These three insurance trends and four business strategies make 'digital transformation' more than just talk.

Carriers must leverage weather data for First Notice of Loss call volume management to create a better claim experience for insureds.

Here's how new data sources and technology are aiding in fraud detection today.

Insurers are leveraging analytics to help control leakage, resulting in more accurate claims results.

Does everyone prefer claims automation or just millennials?