{
  "author": {
    "name": "Bill Brower",
    "webUrl": "/author/profile/bill-brower/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 16,
    "social": [],
    "articles": [
      {
        "uri": "/2022/05/27/insurtech-adoption-is-streamlining-the-claims-process/",
        "title": "Insurtech adoption is streamlining the claims process",
        "byline": "Bill Brower",
        "kicker": "Analysis",
        "prettyDate": "May 27, 2022",
        "timeToRead": "4 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2022/05/Auto-automation_JustSuper.jpg",
          "width": "616",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/bill-brower/",
            "name": "Bill Brower"
          }
        ],
        "kickerNode": [
          {
            "uri": "/analysis/",
            "sectionName": "Analysis"
          }
        ],
        "summary": "Trust in AI is transforming insurance, and consumers are demanding more.",
        "body": null
      },
      {
        "uri": "/2022/01/31/looking-ahead-2025-claims-predictions-for-insurers/",
        "title": "Looking ahead: 2025 claims predictions for insurers",
        "byline": "Bill Brower",
        "kicker": "Expert Opinion",
        "prettyDate": "January 31, 2022",
        "timeToRead": "7 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2022/01/Auto-adjuster_megaflopp.jpg",
          "width": "617",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/bill-brower/",
            "name": "Bill Brower"
          }
        ],
        "kickerNode": [
          {
            "uri": "/expert-opinion/",
            "sectionName": "Expert Opinion"
          }
        ],
        "summary": "The role of adjusters will change significantly in the next few years as the digital transformation continues, according to LexisNexis.",
        "body": null
      },
      {
        "uri": "/2021/01/19/predicting-claims-trends-into-2025/",
        "title": "Predicting claims trends into 2025",
        "byline": "Bill Brower",
        "kicker": "Analysis",
        "prettyDate": "January 19, 2021",
        "timeToRead": "8 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2020/02/Great_Awakening_Feature_future.jpg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/bill-brower/",
            "name": "Bill Brower"
          }
        ],
        "kickerNode": [
          {
            "uri": "/analysis/",
            "sectionName": "Analysis"
          }
        ],
        "summary": "The rapid adoption of technology has poised the insurance industry for many claims to be fully automated in the future.",
        "body": null
      },
      {
        "uri": "/2020/07/13/the-new-normal-for-claims/",
        "title": "The new normal for claims",
        "byline": "Bill Brower",
        "kicker": "Commentary",
        "prettyDate": "July 13, 2020",
        "timeToRead": "4 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2020/07/claims-Credit-create-jobs-51Shutterstock.jpg",
          "width": "616",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/bill-brower/",
            "name": "Bill Brower"
          }
        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "Insurers and their customers want the same thing: faster claims, self-service/automation and customer satisfaction.",
        "body": null
      },
      {
        "uri": "/2020/03/09/strategies-for-addressing-wildfire-risk/",
        "title": "Strategies for addressing wildfire risk",
        "byline": "Bill Brower and George Hosfield",
        "kicker": "Best Practices",
        "prettyDate": "March 09, 2020",
        "timeToRead": "8 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2020/04/Wildfire_Feature_Firefighters.jpg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/bill-brower/",
            "name": "Bill Brower"
          },
          {
            "webUrl": "/author/profile/george-hosfield/",
            "name": "George Hosfield"
          }
        ],
        "kickerNode": [
          {
            "uri": "/best-practices/",
            "sectionName": "Best Practices"
          }
        ],
        "summary": "Using data and technology at three critical customer touchpoints can help carriers underwrite risks and settle claims more effectively.",
        "body": null
      },
      {
        "uri": "/2020/02/24/automating-claims-for-drivers-insurers/",
        "title": "Automating claims for drivers & insurers",
        "byline": "Bill Brower",
        "kicker": "Best Practices",
        "prettyDate": "February 24, 2020",
        "timeToRead": "5 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2020/02/Claims_Mgmt_AI_Automation.jpg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/bill-brower/",
            "name": "Bill Brower"
          }
        ],
        "kickerNode": [
          {
            "uri": "/best-practices/",
            "sectionName": "Best Practices"
          }
        ],
        "summary": "Claims automation has already begun, and it is having an immensely positive impact on insurance.",
        "body": null
      },
      {
        "uri": "/2019/09/25/claims-automation-the-generational-divide/",
        "title": "Claims automation: The generational divide",
        "byline": "Bill Brower",
        "kicker": "Commentary",
        "prettyDate": "September 25, 2019",
        "timeToRead": "4 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2019/09/Claims_Mgmt_Generation_Gap.jpg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/bill-brower/",
            "name": "Bill Brower"
          }
        ],
        "kickerNode": [
          {
            "uri": "/commentary/",
            "sectionName": "Commentary"
          }
        ],
        "summary": "Does everyone prefer claims automation or just millennials?",
        "body": null
      },
      {
        "uri": "/2019/08/06/the-evolution-of-data-and-automation-in-auto-claims/",
        "title": "The evolution of data and automation in auto claims",
        "byline": "Bill Brower and David Lukens",
        "kicker": "Market Insights",
        "prettyDate": "August 06, 2019",
        "timeToRead": "8 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2019/08/Auto_Telematics_Feature.jpg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/bill-brower/",
            "name": "Bill Brower"
          },
          {
            "webUrl": "/author/profile/david-lukens/",
            "name": "David Lukens"
          }
        ],
        "kickerNode": [
          {
            "uri": "/market-insights/",
            "sectionName": "Market Insights"
          }
        ],
        "summary": "Insurers are embracing claims automation, but it must be balanced with human involvement.",
        "body": null
      },
      {
        "uri": "/2019/03/13/data-insights-and-fire-claims/",
        "title": "Data insights and fire claims",
        "byline": "George Hosfield and Bill Brower",
        "kicker": "Analysis",
        "prettyDate": "March 13, 2019",
        "timeToRead": "5 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2019/03/Wildfire_Claims_Feature.jpg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/george-hosfield/",
            "name": "George Hosfield"
          },
          {
            "webUrl": "/author/profile/bill-brower/",
            "name": "Bill Brower"
          }
        ],
        "kickerNode": [
          {
            "uri": "/analysis/",
            "sectionName": "Analysis"
          }
        ],
        "summary": "New data-driven models can help carriers achieve more accurate and profitable policy pricing for catastrophe claims.",
        "body": null
      },
      {
        "uri": "/2018/04/19/insurance-technology-lessons-from-2017/",
        "title": "Insurance technology lessons from 2017",
        "byline": "Bill Brower and George Hosfield",
        "kicker": "News",
        "prettyDate": "April 19, 2018",
        "timeToRead": "4 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2018/04/Claims_Mgmt_ClaimsTech.jpg",
          "width": "616",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/bill-brower/",
            "name": "Bill Brower"
          },
          {
            "webUrl": "/author/profile/george-hosfield/",
            "name": "George Hosfield"
          }
        ],
        "kickerNode": [
          {
            "uri": "/news/",
            "sectionName": "News"
          }
        ],
        "summary": "How touchless claims processes, drones and other emerging technologies can help insurers lower loss expenses of wide-scale natural disasters.",
        "body": null
      }
    ]
  }
}