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Claims organizations are innovating and using technology to change business processes and outcomes. (Photo: Shutterstock) Claims organizations are innovating and using technology to change business processes and outcomes. (Photo: Shutterstock)

According to the Grammarist.com, the phrase “caught between a rock and a hard place” came about in the early 1900s in Bisbee, Ariz., where miners, who were seeking better working conditions, pushed the mine owners for improvements. The owners were totally against making any changes — leaving the miners with a very hard decision. Either work in deplorable conditions or be unemployed: a rock and a hard place.

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