Search Results

The right implementations can help carriers balance time, expenses and resources efficiently.

Video chats, interactive video statements and asynchronous messaging can provide options to connect with customers.

Insurers that provide calm, professional guidance in difficult times significantly boost customer satisfaction and retention.

"There is a time for everything: a time for human guidance and a time for digitization," says this contributor.

As insurers begin to realize initial benefits from telematics implementations, additional return on investment becomes even more viable.

Insurance providers may be losing funds during the claims process as a result of out-dated legacy platforms.

The COVID-19 pandemic catalyzed new economics and business models that will require fresh data insights. Here's what that means for insurance.

When done right, digitization can save insurers millions of dollars annually in claims loss costs.