A strong insurance-customer experience needs to begin as early as the first notice of loss or "FNOL." Satisfied insurance customers are 80% more likely to renew their policies than unsatisfied customers. (Shutterstock)
The insurance industry is on track to adapt to a rapidly changing marketplace as customers seek digital solutions that improve the claims process and their experience interacting with insurance carriers.
Continue Reading for Free
Register and gain access to:
- Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
- Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
Already have an account? Sign In Now
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.