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As the industry moves toward a truly touchless claims process, technology is playing a significant role in its evolution.

Insurtech provides carriers and policyholders with a wide range of communication channels and ways to personalize the entire insurance experience.

Factory Mutual paid Samsung $126 million of the $400 million claim, citing policy exclusions for events that occur off the insured property.

An overwhelming number of factors has created an increase in the number of claims to be subrogated.

From sophisticated cyberattacks and deepfakes to social inflation and a plethora of pandemic-related business interruption claims, insurers have had a busy year.

Most policyholders own and understand how to use smartphones, giving insurers an avenue to offer enhanced safety features and improve CX.

Insurers are especially attractive to hackers because of the information they collect and the assumption that they have deep pockets in the event of a cyberattack.

Businesses and their HR leaders understand this younger generation is critical to a thriving, fresh-thinking, ever-expanding operation. Despite any preconceived notions about Gen Z, Pew Research shows they present one of the most educated, ethnically diverse, and prevalent age groups in our history.