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Insurance claims offer carriers the best opportunity to influence the customer experience.
AI and robotic process automation can automate insurer grunt work — and do much more.
Standing out in today's competitive insurance market requires an outstanding customer experience, a good strategy and the right technology.
Three-quarters of advisors claim to offer great service. Departing clients would beg to differ.
Companies hoping to sell their products and services to insurance carriers should proactively identify their pain points and possible solutions.
The most successful agents embody all five of these characteristics.
The addition of Burak marks the agency's 31st overall acquisition and its fourth for 2018.
Nationwide's 4th annual Business Owner Survey found 69% of millennial business owners work with an insurance agent.
As millennials and Gen Z enter the market, the insurance industry will need to adopt new strategies to reach them.
Happy customers improve retention rates, keep loss costs low, and encourage positive feedback.