{
  "author": {
    "name": "Fred Lizza",
    "webUrl": "/author/profile/fred-lizza/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 7,
    "social": [],
    "articles": [
      {
        "uri": "/2019/06/30/de-mystifying-the-use-of-artificial-intelligence-for-insurers/",
        "title": "De-mystifying the use of artificial intelligence for insurers",
        "byline": "Fred Lizza",
        "kicker": "",
        "prettyDate": "June 30, 2019",
        "timeToRead": "5 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2018/07/artificial-intelligence-diagram_iStock-499152762_Falcon.jpg",
          "width": "616",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/fred-lizza/",
            "name": "Fred Lizza"
          }
        ],
        "kickerNode": [],
        "summary": "There has been a lot of hyperbole about the impact artificial intelligence will have on the insurance industry over the next decade. Is AI a panacea…",
        "body": null
      },
      {
        "uri": "/2019/04/17/de-mystifying-the-use-of-ai-in-the-insurance-industry/",
        "title": "De-mystifying the use of AI in the insurance industry",
        "byline": "Fred Lizza",
        "kicker": "Analysis",
        "prettyDate": "April 17, 2019",
        "timeToRead": "5 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2019/04/Artificial-Intelligence-Falcon.jpg",
          "width": "616",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/fred-lizza/",
            "name": "Fred Lizza"
          }
        ],
        "kickerNode": [
          {
            "uri": "/analysis/",
            "sectionName": "Analysis"
          }
        ],
        "summary": "Insurers must learn how to utilize the vast amount of information captured to make efficient underwriting and claims decisions.",
        "body": null
      },
      {
        "uri": "/2019/02/14/5-approaches-for-putting-insureds-first/",
        "title": "5 approaches for putting insureds first",
        "byline": "Fred Lizza",
        "kicker": "Best Practices",
        "prettyDate": "February 14, 2019",
        "timeToRead": "5 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2019/02/Customer-Service-shutterstock_739331605-Falcon.jpg",
          "width": "616",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/fred-lizza/",
            "name": "Fred Lizza"
          }
        ],
        "kickerNode": [
          {
            "uri": "/best-practices/",
            "sectionName": "Best Practices"
          }
        ],
        "summary": "Standing out in today's competitive insurance market requires an outstanding customer experience, a good strategy and the right technology.",
        "body": null
      },
      {
        "uri": "/2019/01/28/3-ways-insurers-can-improve-the-customer-experience/",
        "title": "3 ways insurers can improve the customer experience",
        "byline": "Fred Lizza",
        "kicker": "Best Practices",
        "prettyDate": "January 28, 2019",
        "timeToRead": "5 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2019/01/Digital-disruption-Shutterstock-Falcon.jpg",
          "width": "616",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/fred-lizza/",
            "name": "Fred Lizza"
          }
        ],
        "kickerNode": [
          {
            "uri": "/best-practices/",
            "sectionName": "Best Practices"
          }
        ],
        "summary": "Developing a truly great customer experience is vital for insurer growth and profitability. Digital transformation can help increase transparency and speed.",
        "body": null
      },
      {
        "uri": "/2018/11/28/adas-recalibration-is-driving-windshield-repair-back-into-the-shop/",
        "title": "ADAS recalibration is driving windshield repair back into the shop",
        "byline": "Fred Lizza",
        "kicker": "Analysis",
        "prettyDate": "November 28, 2018",
        "timeToRead": "5 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2018/11/interior-car-technology_shutterstock_548056654_auto-technology-Falcon.jpg",
          "width": "616",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/fred-lizza/",
            "name": "Fred Lizza"
          }
        ],
        "kickerNode": [
          {
            "uri": "/analysis/",
            "sectionName": "Analysis"
          }
        ],
        "summary": "While advanced driver assistance systems offer many advantages, the need for professional recalibration will affect insurers, repair shops and drivers.",
        "body": null
      },
      {
        "uri": "/2018/10/03/adas-is-driving-smarter-windshields-but-roadblocks-loom/",
        "title": "ADAS is driving smarter windshields, but roadblocks loom",
        "byline": "Fred Lizza",
        "kicker": "Analysis",
        "prettyDate": "October 03, 2018",
        "timeToRead": "4 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2018/10/shutterstock_188050406-Windshield-repair-Falcon.jpg",
          "width": "616",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/fred-lizza/",
            "name": "Fred Lizza"
          }
        ],
        "kickerNode": [
          {
            "uri": "/analysis/",
            "sectionName": "Analysis"
          }
        ],
        "summary": "As advanced driver assistance systems take off, there are questions to be answered about claims, calibration and costs.",
        "body": null
      },
      {
        "uri": "/2018/09/13/windshield-repairs-provide-options-for-fraud/",
        "title": "Windshield repairs provide options for fraud",
        "byline": "Fred Lizza",
        "kicker": "Market Insights",
        "prettyDate": "September 13, 2018",
        "timeToRead": "6 minute",
        "image": {
          "uri": "https://images.propertycasualty360.com/contrib/content/uploads/sites/414/2018/09/Windshield_Feature_broken.jpg",
          "width": "620",
          "height": "372"
        },
        "authors": [
          {
            "webUrl": "/author/profile/fred-lizza/",
            "name": "Fred Lizza"
          }
        ],
        "kickerNode": [
          {
            "uri": "/market-insights/",
            "sectionName": "Market Insights"
          }
        ],
        "summary": "Parts-shifting and billing discrepancies are frequent methods of inflating claims.",
        "body": null
      }
    ]
  }
}