Vendor payments. When service provider invoices are not paid in a timely manner, it can have a definite impact on a carrier’s delivery of customer service. (Photo: Shutterstock)

I’ve had many discussions with service providers that revolve around cash flow and the frustration with the inefficient turnaround by carriers to pay for their services. In times of claims volume surge, service providers, such as emergency services and water mitigation firms are expected to deploy their resources efficiently, whether or not there are outstanding payments due to them from prior losses and events.

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