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This year is when the 'future of claims' becomes a reality.

Retaining customers is tough in today's fast-changing insurance markets. Staying competitive is crucial, and that requires speed and agility.

Claims automation has already begun, and it is having an immensely positive impact on insurance.

J.D. Power's David Pieffer will deliver the industry keynote at the America's Claims Executive Leadership Forum & Expo.

Three insurance-industry thought leaders talk about innovation, agility, and the power afforded by modern claims technology.

Agile development has entered the mainstream of development approaches. However, many insurers still struggle with how to transition from a traditional development methodology and achieve success with agile.