Partnering with the right technology vendors and applying proven solutions now is essential to developing innovative claims processes. (Shutterstock) Partnering with the right technology vendors and applying proven solutions is essential to developing innovative claims processes. (Shutterstock)

Modern information technology means two things for today's insurance carriers: It means they have access to capabilities that can transform their business. It also means that failing to leverage those capabilities will cause individual insurance businesses to be left in the dust.

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