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After a career in the Air Force, Sapio accidentally bumped into his new calling.

How will the changes P&C carriers saw in 2020 continue to play out in the years to come?

The NTSB recently concluded that pilot error caused the January 2020 crash that killed the basketball legend and eight others.

Part 1 of 4: Insurance agencies faced a myriad of challenges in 2020 but came through armed with adaptive solutions.

As we eagerly prepare to welcome 2021, let's reflect on the aspects of work/life that we said 'goodbye' to in the past year.

Agency operations will eventually return to normal. Here are ideas on where to focus energy today as an investment for the future.

Claims Magazine is conducting its annual salary survey, and the results will be featured in the Nov/Dec issue.

The pandemic catalyzed carriers to reset priorities and accelerate greater adoption of digital tools for claims processing.