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Frank Sapio Sapio finds that one of the biggest changes the insurance industry has seen over the last 10 years has been the sheer speed at which business is operating. (Photo: Allianz)

Like many who find their way into the insurance industry, Frank Sapio had a very successful career in another arena. He spent several years in the Air Force, starting in medical administration and eventually ending up as an air traffic controller. While he appreciated his time in the service, it wasn’t necessarily conducive to raising a young family, so he looked for other opportunities. He considered continuing as an air traffic controller and then fate backed into his life…literally.

“I got into insurance when someone backed into my car,” he shares. “I spoke to the adjuster about what his job was like, it sounded interesting and the rest is history.” Today, Sapio has been in the insurance industry for more than 30 years and is now head of claims in North America at Allianz Global Corporate and Specialty.

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Patricia L. Harman

Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]

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