Insurer 'E-Service' Lacking, Report Says Many insurers are ignoring the importance of "e-service," and lack adequate customer service when doing business online, according to a ...
Insurers Must Adapt FastTo Survive Changing MarketA new in-depth study reveals how senior insurance executives view the property-casualty industry's future and what factors they believe ...
Survival Tips For Insurance Players Based on the results of the Robert E. Nolan Company survey, it is clear that industry senior management should immediately ...
Independent Agents Get New Lease On Life, But Challenges RemainBy Mark E. RuquetTo paraphrase Mark Twain: the death of the independent agent has been greatly ...
You can start a debate just by asking two different people what they think "customer relationship management" means. With one industry expert estimating that there ...
Single-Entry: The Past Is No Prologue Single-entry is not only an insurance industry problem; it is a business problem. No matter what industry you probe, ...
Agency Resources: Easing Retailers Jobs A five-year-old wholesaler in Wayne, N.J. has worked to position itself in the workers' compensation small-accounts market. Now it's ...
The Keys to a Successful Digital Preservation Strategy When developing a digital preservation strategy, take the following features into consideration.Longevity: What files can be stored ...