New IIAA Leader: Agents Must EmbraceYounger Generation Honolulu While noting that the involvement of women and young people is growing within insurance, the newly-installed ...
Different Agents, Same "Best" StandardsHonolulu With 250 mostly new respondents to its Best Practices Study, the Independent Insurance Agents of America has found that the ...
Agents Walk Claims Tightrope For Clients Honest communication and remaining the advocate for the customer are the best ways for producers to handle any conflict ...
Adjusting WTC Claims Involves Grief And Grit No matter how experienced at handling catastrophes they are, claims adjusters working in the dusty streets surrounding New ...
AUGIE Set To Survey Agents On TechOrlando Following a closed-door meeting held during the ASCnet 16th Annual Education Conference here, the ACORD User Group Information ...
Business Needs Drive Agent Tech Buys When it comes to buying and updating computer systems for an independent agency, there are plenty of pitfalls to ...
Agents Pay More To Win War For Talent While independent agencies are paying more to keep and hire customer service representatives, their compensation is now ...
Public RMs Boost Security After AttacksIn the aftermath of the terrorist attacks of Sept. 11, public risk managers are confident that their contingency plans are ...
Time, Volume Pressures Hamper CSRsI recently spotted a sign in a store that read: "Answers cost $1.00. Right answers cost $2.50." That sign made me ...
Carriers Help With Diversity TrainingInsurers looking to tap into opportunities in minority communities are establishing programs to help their independent agents reach those markets.Two major ...