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The National Insurance Crime Bureau (NICB) attributes$30 billion in insurance losses to property/casualty crime annually; the Coalition Against Insurance Fraud (CAIF)estimates the industry suffers a ...

Mining Free-Form Data Enhances Customer ServiceRecognizing that virtually any part of the information a company takes in may be critical in delivering better value and ...

It Takes Two: African-Americans In The U.S. Insurance MarketplaceGary, Ind., is a melting pot. It is also a blossoming economic locality with a new airport, ...

Marsh Study Sees Lower Limits, More ExpenseMany businesses trimmed back their liability coverage last year, widening the gap between their potential risks and the amount ...

ONLINE SALESSafeco Enhances Agents E-S-PSafeco Business Insurance has expanded its online sales platform, known as E-S-P, to make it faster and easier for agents to ...

IT Speeds Re Recoveries: AIG ExecInternational EditorNew York Demonstrating the cost benefit of IT interfaces between insurers and reinsurers, American International Group, a few years ...

A friend of mine used to call the consultants who were hired at her company tribblesa creature brought to life in the original Star Trek ...

Tech Can Boost Customer Service One of the greatest success stories for technology in recent years has been customer service. Think of these two examples:A ...