{
  "author": {
    "name": "Roy Riley",
    "webUrl": "/author/profile/roy-riley/",
    "description": "",
    "imageLarge": "https://secure.gravatar.com/avatar/f16d6fc2845f417ea0e93a3f2b6cd37d?s=136&d=mm&r=g",
    "estimate": 5,
    "social": [],
    "articles": [
      {
        "uri": "/2004/06/09/tech-agreements-lag-behind/",
        "title": "Tech Agreements Lag Behind",
        "byline": "Roy Riley",
        "kicker": "",
        "prettyDate": "June 09, 2004",
        "timeToRead": "4 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/roy-riley/",
            "name": "Roy Riley"
          }
        ],
        "kickerNode": [],
        "summary": "Tech Agreements Lag BehindIn recent years, the electronic interactions occurring between agents and carriers have exploded, with carriers offering increased functionality to their agents on ...",
        "body": null
      },
      {
        "uri": "/2003/11/04/where-is-the-check-cashed-with-real-time-interface/",
        "title": "Where Is The Check Cashed With Real-Time Interface?",
        "byline": "Roy Riley",
        "kicker": "",
        "prettyDate": "November 04, 2003",
        "timeToRead": "1 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/roy-riley/",
            "name": "Roy Riley"
          }
        ],
        "kickerNode": [],
        "summary": "Where Is The Check Cashed With Real-Time Interface?The more I travel and talk with my fellow agents, the more amazed I am that more of ...",
        "body": null
      },
      {
        "uri": "/2003/10/07/real-time-interface-is-coming/",
        "title": "Real Time Interface Is Coming",
        "byline": "Roy Riley",
        "kicker": "",
        "prettyDate": "October 07, 2003",
        "timeToRead": "1 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/roy-riley/",
            "name": "Roy Riley"
          }
        ],
        "kickerNode": [],
        "summary": "Real-Time Interface Is ComingRemember the movie, Field of Dreams? Kevin Costner plays an Iowa farmer who goes out into the field and hears a mysterious ...",
        "body": null
      },
      {
        "uri": "/2003/07/08/tech-can-boost-customer-service/",
        "title": "Tech Can Boost Customer Service",
        "byline": "Roy Riley",
        "kicker": "",
        "prettyDate": "July 08, 2003",
        "timeToRead": "4 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/roy-riley/",
            "name": "Roy Riley"
          }
        ],
        "kickerNode": [],
        "summary": "Tech Can Boost Customer Service One of the greatest success stories for technology in recent years has been customer service. Think of these two examples:A ...",
        "body": null
      },
      {
        "uri": "/2003/06/03/cooperation-drives-real-change/",
        "title": "Cooperation Drives Real Change",
        "byline": "Roy Riley",
        "kicker": "",
        "prettyDate": "June 03, 2003",
        "timeToRead": "2 minute",
        "image": {
          "uri": "",
          "width": "",
          "height": ""
        },
        "authors": [
          {
            "webUrl": "/author/profile/roy-riley/",
            "name": "Roy Riley"
          }
        ],
        "kickerNode": [],
        "summary": "Cooperation Drives Real Change In the past, many in our industry have been divided into campsusers groups, carriers, vendors. Each was waving a banner and ...",
        "body": null
      }
    ]
  }
}