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Generative AI guides insurers through extreme weather events while maximizing policyholders' customer experience.
Here's how to best serve your clients, improve retention, and even grow your business in this complex landscape.
Insurance agents can break down data and its opportunities with this easy framework...
While cyber is viewed as the top global risk, the ability to attract talent is becoming a bigger issue.
Salesforce research indicates younger people tend to be more comfortable with AI adoption than older adults.
Each customer interaction is an opportunity to prove your company's value.
These are the features people prioritize most when choosing a broker, according to a recent survey from Zywave.
Friction during the claims process following a catastrophe can strain customer satisfaction and cause a sharp decline in renewals.
Claims Management 2.0 is quietly revolutionizing the claims process for insurers and their policyholders.
Jen Kostyrna of LexisNexis Risk Solutions explains how insurers can strike a balance between delivering on customer expectations and keeping security threats at bay.
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