As more customers demand fast, easy and convenient Amazon-like experiences, offering self- service interactions is increasingly important. But meeting customer expectations while addressing security risks isn't always easy, underscoring the importance of a multifaceted approach to fraud detection.
Jen Kostyrna, principal product manager at LexisNexis Risk Solutions, joins us to explain how insurers can achieve the right balance between delivering exceptional experiences and implementing robust fraud measures. She explains how digital solutions and multilayered fraud prevention support the customer experience while helping insurers keep up with fast-changing threats.
To learn more, click play.
And to listen to episode 1 of the Insurance Insights series from LexisNexis Risk Solutions, click here.
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
