In the wake of a disaster, policyholders are prone to stress and frustration. (Credit: Max Becherer/AP Photo/ALM Media archives) In the wake of a disaster, policyholders are prone to stress and frustration. (Credit: Max Becherer/AP Photo/ALM Media archives)

In 2022, hurricanes, windstorms and seasonal catastrophes caused an estimated $165 billion in economic losses. But these catastrophes can also be measured in frustrated, disappointed policyholders at a moment when they need human support the most.

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