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How to effectively use rich and reliable data by strategically segmenting it.

Capturing the right business intelligence provides critical organization transparency.

As technology changes the rules, companies become more strategic.

In claims management, litigation or even attorney representation, can increase costs

The core of effective litigation management is good communication with everyone involved in a case. With good communication, you can eliminate most surprises, whether you deal with one case a year or hundreds, says Michael Zeoli, litigation management manager, claims group, Chubb Group of Insurance Companies, Warren, N.J.

The difference in successful claims litigation management is the way the organization handles its legal matters and how everyone involved works together.

A recent report from the Ward Group identified that while claims litigation frequency has declined, the cost and expense per case has increased. A successful litigation program has to balance how best to spend defense costs while minimizing settlement payouts. Every firm must establish guidelines and best practices when working...

A successful program has to balance how best to spend defense costs while minimizing settlement payouts.