Carolyn M. Snow, director of risk management for Humana Inc., has been appointed RIMS' president for the 2014 term. Snow has been a RIMS member for 14 years and has served on its board of directors for seven years.
In todays tight market, insurers have to look beyond their growing advertising budgets and toward meaningful customer-centric technology solutions to improve the industrys poor retention rate.
In todays tight market, insurers have to look beyond their growing advertising budgets and toward meaningful customer-centric technology solutions to improve the industrys poor retention rate.