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ACORD announces the launch of a new educational initiative called the ACORD Knowledge Center. The goal is to provide members as well as industry participants with a knowledge base of webinars, documents, classes, and other items.

Former President George H. W. Bush famously quipped about what happens without the vision thing, a tendency to lose sight of long-term objectives because of the focus on near-term priorities. That tendency exists not only in government, but in businesses and other organizations as well.

Former President George H. W. Bush famously quipped about what happens without the vision thing, a tendency to lose sight of long-term objectives because of the focus on near-term priorities. That tendency exists not only in government, but in businesses and other organizations as well.

The research and analysis firm Celent names its 2012 Model Insurers. Insurers are identified for their best practices in the use of technology across various area of the enterprise. The report also names Nationwide Insurance the Model Insurer of the Year.

The research and analysis firm Celent names its 2012 Model Insurers. Insurers are identified for their best practices in the use of technology across various area of the enterprise. The report also names Nationwide Insurance the Model Insurer of the Year.

From Dropbox to Foursquare, apps are playing a bigger role in the day-to-day operations of insurance agents. Learn which are the most popular and why.

From Dropbox to Foursquare, apps are playing a bigger role in the day-to-day operations of insurance agents. Learn which are the most popular and why.

Agents are on the front lines of customer service, and insurers owe them the tech tools--especially mobile capabilities-- to respond to increasingly sophisticated client demands.