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With big change comes big opportunities for reinvention and renewed purpose, in life as well as the insurance world.
Brokers large and small often grapple with accurately predicting their future revenue.
Claims Management 2.0 is quietly revolutionizing the claims process for insurers and their policyholders.
'If you aren't trying to figure out how you can make your customer-service applications better, faster and cheaper... you will be left behind.'
Audits can help companies identify weaknesses and make a company more resilient in the event of a cyberattack.
Carriers need cybersecurity services firms for active engagement and collaboration to develop and support a dynamic product.
Customers expect insurers to share information that illuminates the hidden dangers of their daily routines and to give guidance on minimizing the likelihood of adverse outcomes.
Branded calling technology helps insurers that are struggling with low call-answer rates among customers.
How can permaculture initiatives improve disaster resilience, and why should insurers care?
On the upside: Most U.S. insurers are turning a profit. On the downside: Too many are reliant on dated technology.